Located at the mall in the outer parking lot, this Shake Shack has plenty of parking, helpful staff, and tasty fast food burgers. The food here is consistent with other Shake Shacks, the patty has some char and flavor, the shakes are thick, and the fries are ok. The cheese fries always seem like they'd be an upgrade but come out too cool and the sauce too thick. But for burgers and regular fries, this is a good, convenient stop for the mall. read more

Shake Shack Schaumburg - Burgers Near Me - Schaumburg, Illinois

I always LOVE coming here! They never disappoint. I always love trying all the items on their menu, fifty/fifty, spicy fries, avocado bacon burger, shack burger, chicken bites, Oreo cookies and cream shake, etc... it always HITS. I did mobile order today and my mouth is watering. it smells good and everything looks good. The service is fast and everyone is kind and friendly. Very very attentive. I love telling people about Shake Shack! THANK YOU SO MUCH! read more

Shake Shack Schaumburg - Burgers Near Me - Schaumburg, Illinois

not worth the money I paid. Won't be back. burger was so blah, Burger King was much better.

Amazing burgers but prices seem too excessive for a consistent monthly meal. I'd rather have a sit down entree for the $20+ tab for a bigger fries and drink. That being said when their BOGO deals were happening in December it was worth going multiple times. read more

Shake Shack Schaumburg - Burgers Near Me - Schaumburg, Illinois

This is an updated review as I came here on a weekday for lunch randomly and ordered through the app and showed up for a pick up. We were very lucky that it wasn't packed on a weekday and it was easy to find parking. And in fact, our pickup order was prepared early and was complete and perfect period and everything was super hot and fresh and tasty. This place is definitely gotten much better and I saw one employee solely dedicated to cleaning up the area, which was really great. I would definitely come back here again and something obviously has changed in the last four years as far as improvement. The front Ordering area although I did not have to order on premise is quite hectic, especially when it's filled with a bunch of screaming teenagers whether they're ordering with the live person or at the kiosk. So I strongly advise Ordering ahead of time through the app. read more

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My go to burger spot I love the shroom burger. Always a hit and the service so fast and friendly. All location are always clean.

We ordered our food from a kiosk and it was brought to our table in approximately 5 minutes or so. The burger had so much grease on it that I used several paper napkins to absorb the grease from the bun. The bread on the grilled cheese sandwich was toasted but the cheese wasn't melted. The fries and onions ring are nothing special and you would be better off not ordering them. Overall it's a confortable restaurant to dine in but is see no reason to return. read more

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When you walk in the restaurant there is a lot of natural light from the huge windows! There are booths, tables, and outdoor seating area is covered and nice (I don't prefer dining outside, but I would dine outside here) We were not very hungry so my husband and I split a Single Shack burger it was good and we would definitely dine here again! They serve coke products which we also love! There is music playing in the background loud enough so you don't hear the conversation at the next table (which we appreciate) you have to order on the kiosk computer, but we are used to doing that at other restaurants already. Next time we will try a Shake! So glad we came here for a quick and small bite for dinner. read more

We haven't eaten here often, maybe three or four times but every time we have, the food has been good (and hot), the service has been great and the restaurant has been super clean. No complaints. The shakes are delicious and the cheese fries, yum! read more

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I had wanted to try Shake Shack for a while. We got cheese burgers, fries, a shake and Iced tea. Easy to order and food was delivered quickly by friendly staff. Burgers were very tasty but a bit greasy. Fries were great. Shake was just OKAY. Price was high for value. Similar to Sonic but more $$. I may try again but not on my "must" list. read more

Love me some shake shack! To get the full experience I recommend getting a burger, cheese fries PLUS a shake. There is an up charge for whipped cream on the shakes which I don't remember them having previously. There are several ways to order: online, in person at a kiosk or at the front counter with a staff member. My fiance and I utilized the kiosk and dined in. Once we completed ordering we took a table number and found a booth to sit at. They were fairly busy which we understood why the tables weren't the cleanest. We did clean up after ourselves which would be a great help if others did the same as well. Within 10 mins our order was brought over to our table. We shared a strawberry milkshake which was thiccccccck and creamy. At first it was a struggle to get anything with a straw so we let it sit for a bit. After 10-15 mins we were able to drink it down just fine. For food I had the shack burger and I'm all about the hype on it. For me it's all you need in a delicious cheese burger. It has all the essentials and their 'secret' sauce?! The perfect touch to it. My fiance had the smoked double shack burger. He really enjoyed it, I personally thought it was a little too busy for my liking. We also shared an order of cheese fries. We don't usually care for cheese fries or potatoes in general but from shake shack... we didn't have any left overs from em. read more

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The food was delicious but the one bad part was that we had to wait 30 minutes for the food but so delicious

Foods good service sucks they Stand around watching you sit at the register when people are all stacked on the screens cutting the line while family's taking up the kiosks read more

This Shake Schack in Schaumburg is the best in the Chicago and its Suburbs; i have been to many; the employees and the Manager are kind and answer questions when ordering on the Kiosk; the food is addictive and the place is clean! read more

First time at this location. Overall very good experience. Easy ordering. Quick pick up. Staff friendly. Clean. Food tasted great. Will definitely be back again. read more

My daughter hardly ever eats burgers, but we were picking up a gift card and she wanted to try the shroom burger. I, frankly, am a huge fan of shake shack and prefer it over In-N-Out burger, ANYDAY. But I'm deducting some stars for the presentation of their specialty shake and the price. For a 7 dollar shake, I would expect there to be some effort on presentation of the shake. It was a sad shake and even laughable when I received it. Like really? I paid 7 dollars for this? It still tasted good but can y'all not skimp us on air and whipped cream? Lmfao! Good thing my daughter didn't notice. But...besides that, the food came out fast and it was all delicious read more

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Food was great as usual. Ambience was sunny and bright. Service sucked!! Starting with the person at the register. No smile and no greetings and pretty depressing attitude. Perhaps did. It want to be there. That was the only dampener!! Food ***** Ambience ***** Service * read more

Shake Shack Schaumburg - Front - Burgers Near Me - Schaumburg, Illinois

Grilled cheese for our kids was burnt. My burger was under cooked. The bacon on my burger and my husband's burger was under cooked. And the burgers were pretty small for the price. The fries taste like the frozen french fries you buy from the grocery store. At least the lemonade was good... The food quality was NOT worth what we paid. Won't be returning. read more

Overall great quality location. Solid service. It's sometimes hard getting the best seating but it's overall easy to find a seat. Their burgers are outstanding and I'm a huge fan of their cheese fries. read more

This review is just for their new Chicken Shack sandwich. It goes for $8.59 but I got it free as part of a current promo if you spend $10. So, we swung by here and bought a good and reliable Shackburger and a side of fries (with no salt and that was just perfect for us). Frankly, as has always been the case with Shake Shack's chicken offerings, I say just stick with their burgers which are always fresh and delicious. The Chicken Shack chicken meat was bland and just didn't have much taste. I knew it was there but really only tasted the dressings. I can't recommend it in good conscience, but a sincere thanks to Shake Shack for the promo and a good 'ol college try. read more

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I sampled some of the new, limited-edition foods on their menu. My curiosity was sparked by their introduction of Korean-style fusion sandwiches. I had their Korean barbecued burger and chicken sandwich. Because the chicken sandwich's flavor more closely matched my palate, I liked it better than the other one. The look and texture are not up to par. read more

Shake Shack Schaumburg - Burgers Near Me - Schaumburg, Illinois

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I told someone who appeared to be a manager that I accidentally threw my friends burger away and he said I don't care and I laughed because I was shocked. He said "ha ha ha ha ha ha you're right I don't care" and then he said all "all I say is that you must be a shitty friend" never had a bad experience like this here before and service has been great. the man was wearing a navy blue polo and a shake shack hat and was constantly on his phone and checking in on people. I am very disappointed read more

I was kind of disappointed in Shake Shack. It seems to get a lot of hype and the reviews tend to be good. In fairness, I picked up my order and brought it back to my office (5-minutes away). I had a Shackburger with no cheese and everything else on it and an order of fries. It was a small order, only for me. When I opened it, the smell of the burger was wonderful. The fries had a strong fried odor. I thought it wasn't much different than Smashburger or Meatheads, only with a higher price. I wasn't thrilled with their fries. They had a good taste but lacked the crispness you expect. They were somewhat soggy. I made a point earlier of mentioning how much time it took to get from Shake Shack to my office so the fries being not crisp and somewhat soggy were not a result of sitting in the bag. Sure, I'll try it again. Anything under 4 stars deserves a chance for redemption. I'll be sure to post an update when I return. Just not sure when that will be. read more

Shake Shack Schaumburg - Smashburger - Burgers Near Me - Schaumburg, Illinois

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Food was great per usual, but the service is what made me leave a review. The store manager which I wish I would've caught his name was very attentive and made sure to go out of his way to ensure a good experience. Will be back next time I'm in the area. Shake shack gets five big booms 10/10 read more

Food was really good! But considering the prices! I would've walked right out if it wasn't my first time. Definitely a try once then never again. No thanks consumerism. read more

Shake Shack Schaumburg - Burgers Near Me - Schaumburg, Illinois

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Check the middle of your patties and bacon usually they aren't properly cooked.. they cook 2-3 peaces of bacon stuck together.

Stopped in because of a Yelp event and glad I did! Ordered burgers, chicken sandwich, and black and white milk shake. I like how everything tasted super fresh! You can tell they use good ingredients. If you're hungry would recommend getting 2 burgers! Will definitely stop by next time I'm craving a burger and shake! read more

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I really like how this shake shack looks and how open it feels. The service was great and everyone was friendly. I tried the new truffle burger and ordered a cheese fries with the cheese on the side. The food came out fresh and hot. The fries were awesome, but I did not like the truffle burger at all. I thought it was too salty and it tasted like soy sauce. I'm not a big fan of truffle flavored foods in general though. This burger did not change my mind :( I love shake shack and would come back to this location, but I'll stick with my regular shack burger order next time. read more

Shake Shack Schaumburg - Truffle burger and cheese fries (cheese on the side) - Burgers Near Me - Schaumburg, Illinois

Can I leave zero stars? Holy smokes this place and all shake shack is overhyped. We've been to 3 different shake shacks and they all suck. This place had the driest patty and the thinnest patty. Paying $7 for junk! And the lettuce wrap was so floppy. The other tables even complained about the quality and amount of food. The folks are nice that work here. That's about it. Go somewhere else for a burger folks... NOT WORTH IT read more

Bad attitude from the cashier ! Tried to use a $50 for a $23 bill, and she gave me an attitude. Waited 12mins for our order,while the employees were just standing and talking. Order was taken and made wrong, again lady who took order tried to tell me what I ordered. Wrong ! She took it wrong, and then had to tell cooks to remake correctly This time only took about 8 mins, at least it was correct. She never said a word, just handed me the correct sandwich Dbl Cheeseburger wasn't anything special ! This experience has not given me any reason to return again ! Or recommend them to anybody! Get it together Shake Shack !!! Was there was a survey I could fill out, so this goes directly to management. Let's see if anybody responds to such a poor experience... Set your expectations right and be ready for disappointment!!! read more

MEAL: Dinner ORDER TYPE: Dine-in MY ORDER EXPERIENCE: After having a long day from visiting Illinois Hot Sauce Expo 2022, me and my friend were super hungry and were tempted to go to a good burger place. Then I came up with Shake Shack as I have been thinking of trying this place for a long time. All their burgers are 100% Angus beef blend, never frozen, no hormones or antibiotics, humanely raised and grazed in the USA. As we entered, the place was huge with bright lights and a quiet environment. They had both indoor and outdoor seating. As the place was peaceful, we opted to sit outside. The place was upscale, and I loved the ambience. Upon entrance, we went straight up to the counter to order food. As this was my first time, I asked the person over the counter for vegetarian suggestions. He suggested Shroom Burger with French fries. We seated ourselves on the outdoor patio and waited. The waiter served our order to our table. The burger was placed inside a small bag and when I pulled the burger out, it was a little bigger than my paw and it was small. There is only one size. When I took the first bite, the burger was soft, and the patty was well cooked and crispy. It was a crispy fried Portobello mushroom filled with melted muenster and cheddar cheeses, topped with lettuce, tomato and Shake Sauce. The burger was tasty and good. By the time I realized I was enjoying it, it was already finished LOL. At the same time, I had Crinkle Cut Fries which were crispy and cut from golden potatoes and ate them along with the ketchup. Overall, I liked the place because of the ambient lightning and the resemblance of the place from outside was great! There was plenty of parking available. The outdoor patio had a bar vibe and they had foosball and ping pong to play. The customer service was good. The only disappointment is the food because the size is small, and the price is big. My friend was still hungry and had to eat something after getting home. For sure I am not going back to this place anytime soon but if I ever go back, I will try their shakes and frozen custard. read more

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I've been to this location now ever since they opened. It's a good thing for my cravings but bad for the wallet. I do love the quality of their food. I never feel guilty or sick to my stomach after eating it. Although, I do think it is a bit expensive. Especially if you get a whole meal or for a family. I do prefer getting the cheese on the side now. Because whenever they add the cheese, it's either at the bottom and it's barely anything there. So I'll have dry fries to eat. Sometimes it's on the top but doesn't get to the bottom. I think you get way more out of the cup. Because I'm serious about my cheese fries lol I'm not a big fan of their chick'n bites. They're so small. My 6 year old niece would still be hungry eating a box of those lol i believe it only had 5 chickens in it. I do love their dipping sauce for it though. I am always trying whatever is their new ice cream or shake. Never disappoints. Wish some of them would make it on the menu permanently. So far, the app and curb side pick up has been going smoothly. Someone comes to our car right away once we get there to ask for our names and what we ordered. The last time I went, they had the patio open. All staff wore mask and they even had one person who wore gloves to fill water cups for you so no one else was touching the handles/drinking machine. read more

Shake Shack Schaumburg - Happy fries-day - Burgers Near Me - Schaumburg, Illinois

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**This review is only for the chicken sandwiches.** My wife and I have been on a fried chicken sandwich binge lately and we heard that Shake Shack had a really good one. Unfortunately I'd have to disagree and say that it's average at best. While the chicken itself had a good taste and was decently crispy, it was pretty dry and the two large pickles took up most of the sandwich and the overall flavor. The sandwich is small, and while my wife thought the spice level of her hot chicken sandwich was good, there's nothing particularly outstanding about it. I like Shake Shack for their burgers and shakes, so I'll stick with those and get my fried chicken sandwiches elsewhere. read more

Shake Shack Schaumburg - Hot Chicken Sandwich. - Burgers Near Me - Schaumburg, Illinois

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Not sure how to msg the business contact Jake S. on the yelp app.. But ever since the bad delivery experience, we gave them another try by dining in. Tasted wayyy better, aligning with my previous Shake Shack experiences at their NYC and Chicago locations. Also tried curbside pickup, and that went well too, although the best taste is through dining in. Took my family here, and everyone enjoyed. The burger made a great impression on my dad, specifically the meat used in their burgers. Shakes are thick. Fries delicious. Liked the parm garlic truffle fries and truffle burger that they had offered recently for a limited time. Around the Christmas season, they had a giftcard promotion of a free shake voucher for every $25 giftcard. read more

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So we came here and not to mention that the food is expensive as hell. The customer service is disrespectful and inconvenient and the colors. The music and the television is trash because the TV has no signal. I get a burger with truffle sauce and let me tell you it was the worst truffle sauce I've ever had if I were to ever come to this restaurant again I would leave no tip, but I'm never coming to this restaurant again, I'm appalled at the trashy overrated restaurant this is read more

I asked for a side of Shack sauce. I was stunned that even though the sauce cups are already tiny, they filled it barely 1/2 way. To me this seems like a joke. Like really how cheap can you get. I then asked for another and again I was given this serving size. It may look like more in the picture but let me tell you, it is even less sauce than it looks. It didn't even meet the 1/2 way mark in height. This place is pretty expensive so you would think that it would be at least one full side of sauce. Aside from the sauce, I would say I absolutely love the shroom burger. It is the reason I come back. The staff is overall pretty friendly and the food is served quite fast, but again, I still wish they wouldn't be so cheap with the sauce considering how much money it costs. read more

Shake Shack Schaumburg - Burgers Near Me - Schaumburg, Illinois

I love me some shake shack. This is the third shake shack I've been to, and always delicious. This location has a very similar set up as the other Shake shack I've been to. There's a menu posted on the wall, and cashiers in the front to take care of you. After taking your order, you get a pager, which buzzes when your food is ready. They have a water spout, as well as a Coke machine, where you could select several Coke products to wash down that upcoming delicious burger. I went with the Shack Burger which was absolutely gorgeous. It had the right amount of cheese, grease, and a fantastically season bun and meat. The fries were great, although I do recommend the regular fries versus the cheese fries. The cheese fries were too salty for my taste. Overall, a delicious meal! BATHROOM REVIEW: located all the way in the back, the bathrooms in this nearly shake shack was in mint condition. Everything was well lit, and in perfect working order. This is a new Shake shack. Sit or squat? Sit! read more

Beautiful opening at this new location in sunny Schaumburg. Not too bad of a wait for their opening day at 11:30. Same great menu I've seen at other sites with the addition of a pumpkin pie shake. I had to try it! Its fabulously smooth, sweet and creamy. Think pumpkin chiffon pie in a cup! I ordered a standard Shake Shack cheeseburger and was not disappointed. Fries were hot and crispy. The tables are nice, new and clean. Check out the fun outdoor patio too! I'll be back after work some time for a drink too, as wine is coming soon here. Fun and welcoming staff too. Welcome to Schaumburg Shake Shack!! read more

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I have finally tried the hype and it was ok. The burger would have tasted better had service been quicker. There were only a handful of people ahead and I felt like it took forever. It's not really clear on what toppings come with the burger which seemed to make the process longer. It doesn't seem too difficult to order burger and fries and yet the wait was forever. maybe I'll have to try a specific combo of toppings because I felt the burger was just ok and SUPER TINY for the price. I really wanted to love this place read more

Was really craving a burger and happen to pass by this place so I thought we'd give it a try. I went with my daughter and her friend and we're all vaccinated but didn't have the proof with us so we opted to eat in the car. No big deal at all, we didn't mind. The seating area is really big and airy - looked really nice. Staff is very friendly too. Burger was okay, nothing special, but the fries were delicious! I think this is one of those "oh that place looks cool let's give it a try spots" just because you're in the area but I wouldn't go back JUST for the food. I get better burgers at Portillos TBH, sorry. read more