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    Updated over 3 months ago

    Services - CHI Pool

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    7 More Services

    Pool inspection

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

    Pool winterization

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    Recommended Reviews - CHI Pool

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    5 years ago

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    6 years ago

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    9 years ago

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    Jim S.

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    9 years ago

    Dave is awesome. Does a great job on our pool. Worry free for us.

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    9 years ago

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    12 years ago

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    Snake River Pool & Spa - Enjoying a heat bath in a Tylo Sauna

    Snake River Pool & Spa

    (20 reviews)

    $$$$

    To Snake River Pool & Spa, We would like to give a long…read moreoverdue "shout-out" and hearty thank you to the employees at the Orchard Store. We have been doing business with Snake River Pool & Spa since the mid 80's. We have never left the store disappointed. Every member of their team has treated us with respect and kindness. They make sure we have the best experience possible when it comes to enjoying our spa. We thoroughly enjoy all our interactions with their entire staff. Thanks, Rod and Betsy Stephens

    My experience working at Snake River Pools and Spa was extremely disappointing. I was verbally…read morepromised a wage of $19/hour during a conversation with management, which influenced my decision to move forward with signing a lease. I made it clear during that discussion that while $19/hour wasn't a dealbreaker, I needed clarity for financial planning purposes. I was told yes -- that I'd be paid that rate -- and was brought on through a temp agency at $18/hour. Once I was officially hired, however, my hourly wage was reduced to $17.50. I was told this would be temporary and that I'd receive a raise in the near future as I gained more training. That raise didn't come for another 8 months, and when it did, it was just 18 cents. During my time there -- nearly a year -- I was given increasing responsibility and eventually led deliveries. Despite the demands of the role, staffing was consistently inadequate. Most deliveries were handled by teams of just two or three people, which often felt unsafe. One particular delivery involving a Vanguard spa tipped over while we were using the company-provided equipment. I was nearly injured. (There is video footage of this incident from the customer's security camera.) In my opinion, the company places heavy demands on employees without providing the necessary support or accountability. This culture appeared to carry over into the customer experience as well. During my employment, I observed multiple instances where spas sent in for repair sat in the yard untouched for months. In some cases, customers waited weeks -- or longer -- for service. I'm sharing my experience in the hope that it helps someone make a more informed decision -- whether you're considering working there or becoming a customer.

    The Spa and Pool Center

    The Spa and Pool Center

    (14 reviews)

    Absolutely avoid at all costs. Customer service is absolutely nonexistent and the owner, John, is…read morehorrible to deal with. We've lost thousands of dollars and hours of our time trying to rectify a NEW, UNDER WARRANTY hot tub. They won't even pick up the phone. We're at the point of getting a lawyer involved.

    I'm not one to leave reviews but , this warrants one today. I looked for a product all over town…read moreand found what I thought I needed. Purchased it with the salesmen telling this is what I need to do the job. took it home put in the batteries and it didnt do the job. the salesmen told me they are not walmart and dont take things back. Really wish I had been told that before I purchased, my bad for not asking too. So I wish I could show the salesmen my pool and that I didnt clean it and just return it because as he insinuated, that I'm that kind of person (3 times) that he is not a walmart. Your product does not work and you knew it but sold it anyway and wont honor a return. If I was a devious person , a liar basically I would have said I didnt even use it , but I have been trying to find a product locally that i can use. Yes i did tell him to kiss my ass , as he told me there was nothing he could do for me. There was and it would have been the right thing to do, refund my money for a product that dosen't work. Buyer beware, ask about returns on anything you buy at this store. The Spa and Pool Center at8403 W Fairview boise.

    Premier Pools and Spas - Pool & sunset

    Premier Pools and Spas

    (4 reviews)

    From our first meeting with the owners and designer, we felt they were up for the task of creating…read moreour " Dream Pool " to be a part of our " Dream Home ". When others either didn't respond to our request or felt it was more than they wanted to do, Premier excitedly gave us the design we wanted and a pathway to make it possible. We couldn't be happier with the results. The pool is literally an extension of our patio and we couldn't be more proud to show it off to family and guests. Thank you- Thank you- Thank you!!!!! Rick & Marty

    Premier Pools Our…read moreinitial interaction with Scott and Jason was great, they impressed us with their knowledge and quick design service that was everything we were looking for, so we signed a contract to build a $145k pool. They gave us a start date for July 2019 after meeting with them in April 2019 which made sense since it was starting their busy season. They then surprised us and stared June 2019. The first day was great, they were both on site and started digging the pool, from then forward the problems started. Excavation * Their excavation team came back numerous times with zero notice and would cut sprinkler lines without telling anyone. The project manager never informed us of anything going on. * The excavation team would also shut off our main water line without any notice causing most of our yard and fruit trees to die. The only reason we realized the water was shut off was seeing our grass severely drying out. * We let both Scott and Jason know that this was happening and that their team HAS to let the homeowner know if they're turning water of or cutting lines. They ensured us it wouldn't happen again. That was a lie, it happened at least three more times. * Of course, Premier does not pay for any repairs to sprinkler lines or landscaping so they have zero concerns with cutting and piling dirt wherever they like. We had to call the sprinkler company 7 times to cap lines and then to finally replace and re-route everything at the end of the project which cost us an additional $4500. * They piled dirt in our yard in locations that would have been unaffected had they cared about killing landscaping, but of course, not their cost so they don't care. * They then left dirt on the property until we begged them to come get it or to use it to even out the land that they had disturbed. We were told that they don't do any leveling of the yard so they removed all the dirt. We then had to bring our own dirt back in to level everything for sod to be laid. * They drove over all of the curbing around our garden beds (not even close to the pool) so we've paid to have those also repaired. * Due to their massive amount of dirt all over the property we spent over $5k in sod and seed. Plumbing/Shotcrete * The contractors they used for plumbing and concrete had zero cares for our property. * They left lighters, razor blades, rebar, half-eaten sandwiches and water bottles all over our yard. We complained about the ridiculous amount of trash to Scott and Jason and they first said that someone would be out in two weeks to clean it up. We replied that we would just do it ourselves or leave trash bags out for their contractors and then they decided to send someone out to clean up the mess the following day. Their excuse was that they clean up trash at the end, which would be acceptable it their wasn't trash all over our yard (back and front). * We had an umbrella hole placed on our plans in the middle of a tanning shelf, they put the hole in the wrong place and stated that the plans are just an idea and not exact. We told them that was not okay and they drilled a second hole for the umbrella. * When doing the interior pebble, the contractors washed their debris down the drain on the street. We had the sheriff come by as a complaint had been filed. They also left supplies on the street on pallets which was against the law. Scheduling/Communication * We were told at the beginning of the project that it should be done in 6 weeks. Later we were told August 30th. Scott claimed that no one had promised dates when we asked why things were not progressing at the beginning of August. * We asked their schedule and were told that there is no schedule and that they meet every day and decide where contractors are working that day. As General Contractors ourselves, we found this hard to believe and a terrible business practice. * After going back and forth with Scott, we told him that the pool needed to be done at 90 days which was September 17 as their contract states 60-90 days. He told us that he would have to put us ahead of other customers and delay their projects in order to finish on "our timeframe". Not professional at all to blame your customer for your scheduling issues. * The pool was finished on the date promised, but the decking was not poured until a week later and equipment not started up either. Decking * On the date that decking was to be poured they realized they had the wrong plans and were short concrete. They told us they could either pour it that day or reschedule it for 4-6 weeks later to pour it correctly. At that point we had waited so long that we told them just to pour it as is and credit us for the missing concrete. * They poured the concrete and returned that night to cut it. Their contractor ran out of gas while cutting concrete in our yard at 9 PM and knocked on our door to ask if they could borrow gas. Extremely unprofessional. * The decking was discolored and brown in spot

    CHI Pool - hottubandpool - Updated May 2026

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