Gary was an awesome Tech!! After being scammed by Idaho spa pro(Chris & Brittany) I called Budget…read morePool & Spa Tech and he had my problem figured out in 5 mins or so. Completely different issue than what the first company diagnosed. He had parts on hand and had me up and running in a couple hours @ a reasonable price!! Gary @ Budget Pool & Spa Tech is my Go To hot tub repair man from now on!! Thank You!!!!

After a catastrophic pool liner failure in the middle of winter 2021-22 we attempted to find a pool…read morecompany that would help. Not many pool companies were even open for business during the winter. We found a handyman type of guy and he did successfuly assist us in retracting the cover and determining the issue. By August of 2022 we still did not have a working pool. In September 2022 we hired Budget Pool and Spa. Gary and his tech guys worked quickly to try and save the pool structure and ordered a new liner. Due to circumstances out of his control the liner that arrived in October did not fit. We filled the pool to save the inner structure and covered it for another winter. Gary returned in March, and the process began again. By Memorial Weekend we had a beautiful working pool which included new steps, new pump and new liner. The best part is everything is more efficient, savings on water use, savings on electricity with new pump and savings on chemicals. We highly recommend Budget Pool and Spa

I called in a panic and had a huge leak, with freezing temperatures expected tonight - James turned…read morearound from driving home and came out and fixed my spa in less than 10 minutes. I appreciate him and will be using him in the future! Amazing job!

I had a hot tub need that these folks were ready and willing, but it ended that their knowledge was…read morewhat I really needed. They are professional and they answer their phone! If I ever have a need again, I will for sure give these folks another call. FYI, we have a Bullfrog and those folks were terrible customer service. Go with Quality Pool and Spa.

We had a wonderful experience with Four Seasons building a fiberglass pool. Definitely happy with…read morehowbit turned out! From start to finish the communication was great. Timeline was clear and pretty spot on!

They haven't started my pool yet as I need to get the $$$ to them but everyone has been so kind and…read morehelpful! No pressuring and I got bumped up to getting it down by winter! I'm sooo excited! Thank you all!!! See you in 10+days!

Matt diagnosed the problem and gave me the estimate to fix it. Will do it in the springread more

Did an awesome job on their first visit to my home to take care of my spa. Love how they email you…read morea report of the work completed and chemicals added and even include a photo.

I posted a review about 4-5 months ago about our pool cover still not being completed since August…read more2021 and I immediately got a call back with an apology for the no communications. I think I was being very understanding that with the pandemic that many part were on back order. They were calling me almost daily with updates on my order. Then after a few months I felt we were back to no communication. We have had the technician stop by but never the right parts. Always being told they would be coming back soon. I called accounting because I have been receiving statements asking for balance due and I explained to agent our cover still is not fully installed. They hung up me or call got disconnected but I never got a call back. I feel like I have been very understanding about the whole situation but I can say I still have nothing good to say about this company.

What an awful company. They do not answer their telephone during normal business hours and they do…read morenot respond to email. Terrible!

We recently had to have some warranty work done on our fireplace. It's kind of been a hectic, long…read moresituation that has led us to work with quite a few employees from Leisure time from purchasing, installation etc on our new construction build. They've all been "good" but today we had the pleasure of working with Austin, and he was GREAT. He was very kind, professional, and knowledgeable, he went above and beyond what any one else has. It's the little things that have a huge impact. While he was here he didn't just work on what he had to and leave. He took the time to clean our glass, vacuum inside and out, and leave it nicer than he found it. No it's not required or even expected but that's what makes it so special. He's the first person we've dealt with that will leave an impression good enough to recommend Leisure time as a company as long as his name is attached to it. He made a very long drawn out process end in a very good way, and he deserves to be praised for it.

Matt is dishonest, overcharges for pool chemicals, will recommend work that is not needed. He…read moreencouraged us to do work to our pool equipment, which we discovered was not necessary. He was not authorized to do warranty work on the equipment, which he did not disclose prior to agreeing to start servicing our pool. The work caused electrical issues with our equipment and control panel, fried the control panel, he put in the wrong panel for our pool that now does not work properly. In the beginning, we agreed to an $80 weekly service fee with chemicals extra, but he assured us our bill wouldn't exceed $450 monthly. The bill went up every month, finally charging us $761 for standard monthly pool service. We were warned we would be overcharged for chemicals, and we were right. Avoid Matt at all costs.

Oh , I found a…read morefantastic family business that sells pools and spas!!! We went to this store back in November 2019 and looked at hot tubs. The employees are so friendly (even if you say your from Ca)! I found myself very comfortable and relaxed talking to them. Our house was not finished yet so we said we would be back in spring. After about 6 months we decided to head back after our HOA approval and talk to them again. They remembered us after a few mins and stepped right in to help again. So see, since Covid 19 a lot of stores shut down and business is back ordered with so many trying to get caught up. Our choice was a custom build or buy what's left on the floor. I fell in love with the one on the floor and we grabbed it! It's beautiful, everything we wanted. These guys came out did a land assessment and electriciancame out to make sure we are already to go!! Delivery within 4 days!!!

I'm Nick Scott owner of @SpartanPoolsBoise we stick to building and remodeling Shotcrete Swimming…read morePools in the Treasure Valley since officially 2006 but my dad #MikeScottThePoolGuy has been building here since 1993 and in California years prior. He's 50 plus years in the pool industry and we send all our pool service after care customers to Family Pool and Spa's store on Chiden and Eagle rd. They are awesome!!!!