Me and my three girlfriends were staying at the hotel for the weekend coming from out of state, and…read morewe chose the hotel partly because of the attached spa. It was difficult to schedule four services at the same time, but they were able to accommodate a facial and massage at the same time, and then two more massages right after. We thought our services were fine; my girlfriend had a prenatal massage and said her therapist talked the whole time which she thought was distracting, but I had the same therapist right after and we didn't chat at all. I know therapists usually go off the energy of the client that they're working with, so I think she was probably being polite and the therapist might have considered it being open for more conversation. Anyway, like I said, we did enjoy our services. We were hoping for a group discount, but instead they treated us each to a glass of wine, which we appreciated. We didn't use any of the gym or pool facilities, nor the locker room. The gym equipment seemed fine. There were quite a few people in the gym. We didn't see anyone using the pool, but there were people using the hot tub, sauna, and steam room. I would say that clientele leans more male, and the pool/hot tub/sauna/steam room are co-ed, so take that into consideration if you visit.

I wanted to an update after another 6 months of membership. I've been a member here off and on for…read moreyears. A few general comments: - The smaller size and location of the gym are positives in my view. If you need to drive and park, though, it's rough. They have parking through the hotel, but it's time limited and the garage gets full and unusable if there are lots of hotel guests or events. - The locker rooms are tiny, barely kept up (broken hooks, and doors, towels strewn about), showers are sort of just a mess (it's one big open space mostly). Also, on the mens restroom, the urinal continues to almost flood daily as it's been kind of clogged forever. You can use it, but don't flush it.. - Cardio machines are ok -- getting on the older side but work well usually Some frustrations continue to include: - They lease out the pool to external swim lessons, so there are large swaths of the day where the pool is basically unusable and kids are running around, screaming, parents are everywhere -- it's a mes - It's also the hotel pool and gym, so between that, swim lessons and normal members, it's a dirty pool if we are being honest. I used to swim here, but I've run into so many gross hairs and "things" underwater that I just can't do it anymore. - It feels like ownership has gotten a little excited post pandemic and membership growth has REALLY taken off the last few months. It's really noticeable and at peak times (4pm-7pm) it's almost impossible to get a weight workout in without massive frustrations. There's simply no space. There's one single real squat rack (the other is a smith machine type thing), a couple benches, one normal bench press ... you'll end up nearly bumping into people just trying to pick up dumbbells. - There also seem to be some third party kettle bell trainers running private training in the gym, which further takes up space and seems to always ALSO be at peak times. - During peak times -- FORGET about trying to even get changed in the locker room. It becomes like trying to change in an aircraft lavatory. - I don't know if they plan to cap memberships, but I worry they won't (like all gyms, they just love the money coming in) ... and it's now teetering on not being a usable gym option just because it's so uniquely small in terms of Sq/Ft. It just doesn't handle the extra people well. - For now I continue to go and mostly enjoy it but only because I have schedule flexibility. If I were forced to only go at after work times, it'd be a tough sell honestly. 4/5 for now -- but it's getting too crowded really quickly

If you are considering a Pool or Spa I would highly recommend these.guys…read more We shopped around for a month and was told by friends to wait for the Costco Sale of Bull Frog Spas so we did. Went back to Snake River and they beat the price on a similar spa by 500.00 and they did not require a complete payoff before order, I put 5 grand down.Takes about six weeks to get from MFGR. SRPS offers mucho support for your contractor, Landscaper in prep for your spa and sends a team out to inspect prep to make sure your pad or vault is properly prepared. They suggested a real good Electrician who made it all work. My Brother-in-law had a Swim Spa put in by another company and it was a nightmare, ended up costing him more money and he is not happy with the finished product, told me to stay away from them. Suggest you spend the time shopping around for a good Landscaper, prices are night and day and you don't always get the best job with the highest bid and don't let some of these characters force you into a big down payment for them to set on your money for weeks and months in order to get on their schedule. Snake River has a lot of support and it goes on even after you get it delivered. A must in my book.

Friendly and fun service! Always able to help me with any questions or concerns I have with my Hot…read moreTub!

Everything always! The company's name says it all. The staff is always accommodating and thorough…read more They are always prompt and professional Gratefully Vicki and Kevin Vierra

What a wonderful company! Steve & Teri the owners are great. On the ball and hardworking. All their…read moreemployees are respectful and patient. They answer any questions quickly ( my first pool!). I have them service my pool and hot tub weekly and both are always pristine. When they did my pool remodel I was kept in the loop and the workers were always respectful and on time. I am so very happy with this company.

We recently had to have some warranty work done on our fireplace. It's kind of been a hectic, long…read moresituation that has led us to work with quite a few employees from Leisure time from purchasing, installation etc on our new construction build. They've all been "good" but today we had the pleasure of working with Austin, and he was GREAT. He was very kind, professional, and knowledgeable, he went above and beyond what any one else has. It's the little things that have a huge impact. While he was here he didn't just work on what he had to and leave. He took the time to clean our glass, vacuum inside and out, and leave it nicer than he found it. No it's not required or even expected but that's what makes it so special. He's the first person we've dealt with that will leave an impression good enough to recommend Leisure time as a company as long as his name is attached to it. He made a very long drawn out process end in a very good way, and he deserves to be praised for it.

What an awful company. They do not answer their telephone during normal business hours and they do…read morenot respond to email. Terrible!

Oh , I found a…read morefantastic family business that sells pools and spas!!! We went to this store back in November 2019 and looked at hot tubs. The employees are so friendly (even if you say your from Ca)! I found myself very comfortable and relaxed talking to them. Our house was not finished yet so we said we would be back in spring. After about 6 months we decided to head back after our HOA approval and talk to them again. They remembered us after a few mins and stepped right in to help again. So see, since Covid 19 a lot of stores shut down and business is back ordered with so many trying to get caught up. Our choice was a custom build or buy what's left on the floor. I fell in love with the one on the floor and we grabbed it! It's beautiful, everything we wanted. These guys came out did a land assessment and electriciancame out to make sure we are already to go!! Delivery within 4 days!!!

I'm Nick Scott owner of @SpartanPoolsBoise we stick to building and remodeling Shotcrete Swimming…read morePools in the Treasure Valley since officially 2006 but my dad #MikeScottThePoolGuy has been building here since 1993 and in California years prior. He's 50 plus years in the pool industry and we send all our pool service after care customers to Family Pool and Spa's store on Chiden and Eagle rd. They are awesome!!!!

Idaho spas is certainly the best choice out of all of the other half dozen spa retailers we visited…read morebefore deciding on this place. Zero pressure environment, they listen to what you're looking for and make diversified, intelligent recommendations. Hadley is clearly a senior spa advisor, and got our family exactly what we always dreamed of. Buying a spa is definitely a bigger commitment than we thought ( we had to upgrade our entire homes main electrical panel (100A to 200A) to accommodate the needs of a 50 amp spa, to code of course with inspections). But it was completely worth it. I wouldn't hesitate to do business here, solid company without a doubt. commitment for a spa.

Even one star is way too much. I wish we could give them 0…read more They get your money and the service turns to shit. Don't buy the cover support arms that they mount. They will crack the sidewall and they will lye about fixing it. T

Andrew was amazing and super helpful. We just bought a home with a gorgeous pool on the property…read moreand it's all new to me! He took his time to educate me on my pool. How to open it up for spring. How to close it for winter. What to do year round. He answered all my text messages without any hesitation. All around a really good person. If you need a pool company that you can rely on, this is the company for you! They will definitely take care of you and your needs for your pool. 5 star service!

We recently moved to Boise and were looking for a quality service to assist us with maintaining our…read morepool on a weekly basis. Despite the current labor shortage, scheduling challenges and price surges, Caleb Rodrigues was very attentive to us and understanding of our needs. He continues to be a pleasure to work with.

Absolutely avoid at all costs. Customer service is absolutely nonexistent and the owner, John, is…read morehorrible to deal with. We've lost thousands of dollars and hours of our time trying to rectify a NEW, UNDER WARRANTY hot tub. They won't even pick up the phone. We're at the point of getting a lawyer involved.

I'm not one to leave reviews but , this warrants one today. I looked for a product all over town…read moreand found what I thought I needed. Purchased it with the salesmen telling this is what I need to do the job. took it home put in the batteries and it didnt do the job. the salesmen told me they are not walmart and dont take things back. Really wish I had been told that before I purchased, my bad for not asking too. So I wish I could show the salesmen my pool and that I didnt clean it and just return it because as he insinuated, that I'm that kind of person (3 times) that he is not a walmart. Your product does not work and you knew it but sold it anyway and wont honor a return. If I was a devious person , a liar basically I would have said I didnt even use it , but I have been trying to find a product locally that i can use. Yes i did tell him to kiss my ass , as he told me there was nothing he could do for me. There was and it would have been the right thing to do, refund my money for a product that dosen't work. Buyer beware, ask about returns on anything you buy at this store. The Spa and Pool Center at8403 W Fairview boise.

Let me say that I can write a lot of great things about this pool builder, yet I also realize that…read morenot everyone will want to read a lengthy review. I'll try to balance it out but mainly, Jeremy is absolutely wonderful. He's competent, meticulous, knowledgeable, accessible, has integrity, is dependable and also super important for me.. friendly and kind. He's a solid human being and I cannot express how lucky we feel to have found a pool builder who we trust implicitly. We went with a fiberglass pool because many reputable folks had mentioned those are better for this climate (freeze/thaw) and when we researched, it matched up. I did get a gunite pool bid to do my due diligence with a professional, but it was clear that Jeremy from Platinum Pool Builders outperformed with his character, customer service, patience and information. Our project took the time Jeremy said it would, majority of all aspects were on time with a few minor exceptions that were beyond Jeremy's control, and all in all it was not issue for us, and communication was spot on. Jeremy's attention to detail - oh boy!!! He's a man after my own OCD heart, ha ha, and the workers he contracts with for example, the concrete guy -- first class all the way. There was a hiccup but as soon as Jeremy found out, the very next day he was at the house making steps to correct it and it was done within a few days. I just cannot stress enough that Jeremy makes things right if things go wrong -- but not much goes wrong because he's that good. The products he uses are top tier. Our project began Labor Day weekend 2025, (and was on completed on time) but we were also able to use the pool and spa by early November 2025, while smaller finishing aspects were still being completed -- and it was amazing to use the pool/spa so early! We kept it in use all winter long. Had the best winter, going into a heated pool 85° and spa 98°-100° (it goes higher but we didn't need it that high even in 18° degree weather outside), such a decadent treat, and the ease of a switch to uncover the pool cover -- fully automated.. it seems like a dream but it's our reality. I'm super extra excited as the warmer weather begins and have our own little oasis. We did opt for a saltwater pool and spa, and it's lovely. Feels clean and healing to use, not fussy to take care of and less stress and worry about all the chemicals, yadda yadda. And the vacuum system (Vicky the vacuum we call her) helps keep the pool clean, along with the cover we have - the low maintenance is unbelievable considering all of my friends and family who have or have had pools do nothing but complain about upkeep and all that jazz. Ultimate, with Jeremy, he truly cares about his craft and doing a good job. He cares about you and what you want and helps you navigate (because for us, it's our first pool project) and I had a lot of questions, thoughts, clarifications and Jeremy helped me through the process talking things out and gave good suggestions all while saying, it's my choice and he'll do what I want. I know I said I'd be balanced and not long-winded and well, I suck at that so there you go, to those who read through this entire review, thanks and I hope it helps you at least give Jeremy a shot at a meeting with him. A pool is a big investment and to have someone who really honors your business and project, I mean it's what we all want when working with someone. He's truly a gem!

Jeremy at Platinum Pool Builders LLC. just finished up our pool, and we couldn't be more thrilled…read morewith the outcome. He's so meticulous with everything, he even had the crane lift the pool back up to shift it an 18th of an inch. He went above and beyond, even letting me know when he'd find sprinkler lines so I wouldn't have the added expense of running all new lines. He never came back to me with added cost, even though I'm sure he ran into issues that cost him more time and expense. His quote was all we paid, this isn't typical. The added things he does, that other contractors don't, really sets him apart and the reason we chose to have him build our dream pool. Thank you Platinum Pool Builders for everything, you guys are true pros

It was my turn to plan date night so I wanted to look into new options outside of the normal after…read moredinner activity. Found this place while searching Spa options and thought it might be a fun experience. I was not wrong. We had the absolute pleasure of enjoying our time in the moon room with the Owners. We didn't know they were the owners until about half way through. They were so friendly and supportive in how to best navigate the procedure of hot cold therapy. Sitting in the sauna for 15 minutes is not the easiest but in comparison to the cold plunge it's a cake walk. Between the sauna and the cold plunge they have a bucket shower that is very refreshing and helps keep the cold plunge from getting too contaminated by sweat. The first time in the cold tub (which is a brisk 50°in the moon room 40° in the other room) I couldn't even get in past my knees but after getting out I dipped my arms in and definitely felt some joint relief from the full experience. It wasn't until the last time I went in the tub that I could get shoulder deep and stayed for close to 3 minutes. The trick is controlling your breathing and focusing on that. This place is a 10/10 for relaxation for rejuvenating and just a fun date night in our experience. Highly recommended

Highly recommend this place. It's so relaxing, and I felt the health benefits immediately. Everyone…read morethat I know who has tried SISU has absolutely loved it and has been back. The locker rooms are a nice touch, and it's a very relaxing environment. The stress melts away, and I feel more alert throughout my day. Going in the mornings before work are my favorite.