I had made a reservation to rent a Uhaul from The Home and Garden Store on 4291 S CLOVERDALE RD…read moreBOISE, ID 83709. I received a confirmation and everything seemed normal. When we went to pick the truck up, there was no one there to give us the keys, or answer our questions. There was a number to call, I believe it was the owner, Charlie. When we called, we were told , no one is there, and no other assistance. I understand things happen, but the complete disregard to the customer was awful. Do better Charlie . I appreciate the response, Charlie. They may want to change the contact info to someone else that is there full time.

Went looking for a specific trees, which I didn't find, but the place was clean staff friendlyread more

Does really well with customer service and they offer wide selection and quality furniture. Would…read moreabsolutely recommend RC Willey!

My girlfriend and I purchased a sectional and rug in early March. Our sales man Keith Wheeler was…read moregreat showing us everything and helping us make a selection. He said he would reach to let us know when we could expect delivery of our furniture. I called to get an update on our deliver , and received NO call backs. I waited a few days and called customer service my self and they let me know it was there, and had been there. Not a good look at all, if you are going to take peoples money, take their calls.. do better man!

I recently purchased new chairs from this location. The chairs were delivered assembled. All of…read morethem are really wobbly. One of them looks like it was used. The seat is faded and there's a stain on the arm rest. To add to this, I didn't appreciate the sales tactics used in the store. Our salesperson insisted that we buy the white glove delivery instead of assembling the chairs ourselves. I did not want this m, but was told that I could only buy them in increments of 2 if I did not want the delivery. Since we were buying 3 chairs, this was basically a requirement. So we paid $100 for this delivery which makes the fact that they are not in good condition even more frustrating. A tech is coming to fix or replace them. I will update this review based on the outcome of that visit. Update: I've changed my review from 1 to 3 stars. Ashley Furniture gave me a full refund for the three chairs. I didn't go higher for a couple reasons. First, I had to deliver the chairs myself to their warehouse which was pretty far away. I think they should have picked them up. I also still don't like the sales tactic of requiring the added cost of their assembly and delivery. I could have assembled them myself, but wasn't able to do that unless I ordered in increments of two. At least that's what the salesman said.

I've been a loyal Ashley customer for over 15 years -- starting with a mattress that lasted 10+…read moreyears. I recently purchased another mattress with a 90-day comfort guarantee that was explained to me in store. I followed every instruction, waited more than the 30-day break-in period, and then requested an exchange because the mattress caused severe back pain requiring a doctor visit. Despite the written guarantee, I was first told I couldn't exchange due to timing -- then given conflicting information by multiple reps. I submitted photos and proof online, received a claim number, and then was told someone had to inspect the mattress -- a requirement not disclosed in the paperwork and later denied by the manufacturer (Tempur-Pedic). Every call has resulted in confusion, delays, and promises of follow-up that never happen. I've been left with a mattress that harms my health, no resolution, and the prospect of waiting weeks for an exchange -- all while being told I must pay a $100 fee and any price difference. After 15+ years as a repeat customer, I will never shop here again and strongly caution others to understand the fine print: Ashley does not honor its own exchange policies, lacks clear communication, and makes recovery from a bad purchase unnecessarily painful.

Loved the variety of sportswear and clothing available. Great bargains to be found. Mread more

Never been to a Sierra before. I've shopped at all their other family of stores, like TJ Maxx, Home…read moreGoods and Marshalls but I liked it. They carry a variety of goods for the entire family, including your fur babies. They seem to cater more towards certain brand names, like Teva, Keen, Shimano, Columbia and Born. They also have way more outdoors stuff like camping and fishing gear. Pretty decent prices and I noticed they carry a range of sizes from XS and up. I may find a piece of clothing that I really like at their other stores, but they may not carry that same thing in a larger/smaller size but here, you can find different sizes. I'm glad I stopped in and I'll return when I'm ready to hit the outdoors!!

We recently had to have some warranty work done on our fireplace. It's kind of been a hectic, long…read moresituation that has led us to work with quite a few employees from Leisure time from purchasing, installation etc on our new construction build. They've all been "good" but today we had the pleasure of working with Austin, and he was GREAT. He was very kind, professional, and knowledgeable, he went above and beyond what any one else has. It's the little things that have a huge impact. While he was here he didn't just work on what he had to and leave. He took the time to clean our glass, vacuum inside and out, and leave it nicer than he found it. No it's not required or even expected but that's what makes it so special. He's the first person we've dealt with that will leave an impression good enough to recommend Leisure time as a company as long as his name is attached to it. He made a very long drawn out process end in a very good way, and he deserves to be praised for it.

What an awful company. They do not answer their telephone during normal business hours and they do…read morenot respond to email. Terrible!

Bought a mattress and got the best deal you could get! Employees were super friendly and kind…read moregiving multiple options sending us home with exactly what we were looking for!

We bought a Murphy bed and the cabinet was just a little off. We called and they responded very…read morequickly and came out to the house and made the adjustment. it was a pleasure to meet the owner Randy and his employee. Highly recommend this company. Don

The furniture is cute. The service is not. My child and a couple of friends went in to look and…read moresee if a bedroom set she liked was there for me. The OWNERS looked at them, laughed and walked away without so much as a greeting. The other sales person ignored them for 15 minutes before they decided to leave. Treat all people who enter your store as paying customers, you never know why they are in there. Needless to say, we will be looking elsewhere to purchase.

This is a wonderful home decor store, especially if you enjoy Modern Farmhouse style. A lot of the…read morestuff is pretty standard. They have two locations during the holidays - their main store is off of Chinden and the holiday pop up is in the Village in the old Charming Charlie location. During the holidays they only have holiday decor plus a few big pieces like coffee tables and chairs. So if you're looking for every day house decor - wait until after the holidays. They do carry some local makers (soaps, wood cutting boards, ornaments, etc). But there is plenty of large scale manufacturing items. Prices are mid range - not terribly expensive but you probably won't find any great deals either. The staff who work here are sweet and helpful, though none of them were masked when I went into the Village location Nov 2020. Overall, pretty cute but you won't find anything super unique.

We've been many times and I love the variety of stuff. Whether it's furniture, foods, or wines,…read morethere's always a good find. I especially love going during the holiday season. Looking for the golden nutcracker is an amazing event. What is disappointing is the lack of French cookies and chocolates especially for the Christmas season. One of the best well known traditions in France for Christmas and New Year's are Papillotes. They are French chocolate confections, traditionally filled with nuts, fruit paste, or nougat, and individually wrapped in foil or paper. They are a popular Christmas treat in France, with each package typically containing an assortment of different flavors and a small message inside, like a fortune cookie. One popular brand is Révillon, yet absent from the shelves at World Market. I appreciate the Bonne Maman jams Advent Calendar but that's it. There's a tremendous opportunity here for World Market to have more French chocolate and candy offerings. The Provence is famous for their nougats and they would be an excellent addition to the assortment. Looking for a cool gift idea, pop-up Christmas card, English shortbreads or KitKats from Asia, World Market has it but they don't have any Papillotes from France.

Nice array of home-goods, and not your run-of-the-mill items that you see in other stores. That…read moresaid: We looked through their selection of large rugs that hang from oversized clip-on hangers; almost from the ceiling to the floor. Very similar to how Home Goods display their rugs. We find one rug (6x9 ft) that we like a lot. I look on the World Market website just to see if there might be an online or in-store promo. (The rug BTW is over $200). I do notice that if you pick-up this rug in-store, there is a 10% discount. But that online box to click for the discount brought me to a message that the rug (we are looking at) is out of stock. I'm accustomed to when most stores are out of stock; they are still willing to satisfy the customer and increase their sales for the day, without an issue. I double checked with a nice employee if they were indeed out of back-stock, and if so, would I be able to purchase the rug hanging up in the store. Not a quote; but the bottom-line was, yes they are out of stock until mid-September and NO, I can not purchase the display because it is a lot of trouble taking the rug down and hanging up a new one in September. Again, the employee was nice, and she checked with her supervisor who laid down what I assume is company policy. I used to be a retail manager; and management always has the discretion to do what is best for the customer and for the company combined. That other store that I mentioned above, BTW, has no problem taking their large rugs off the same type of hangers. The decision that I would have made as a manager is: 1. Why leave the display up for an item that is not available till mid-September, where by doing that it can lead to customer frustration? 2. Why not take the effort and increase sales, and have two employees take the rug down for the customer? It's not a matter of employee safety, as the employees are who initially put up the rugs on the hangers. To me, the decision to not make the sale and satisfy the customer: Is purely a bad business decision; no matter what the District Manager or higher-ups might think. Thank you for listening.

This third generation Boise family owned business is now run by the grandchildren of the founder…read more We have had stellar experiences with Crowell & Company. We're so delighted that we have more work planned for the future. The owners are first class to work with to do what they say they will do when they say they will do it, the craftsmen in the workroom produce top quality outcomes, prices are fair and every member of their team is a pleasure. If you're looking for a quality focused upholstery business in Boise where pride of ownership shines and every employee is vested in getting things right, you found it! THEIR WORK Crowell has completed several projects for our home. To start, they refabricated the woeful upholstery work of another local upholsterer on two arm chairs. It is much more difficult to fix another workroom's big errors than to start from scratch, but fix them Crowell's did to make the chairs look great. They also did minor upholstery repair on a new chair from a good local retailer when that chair arrived with cushion and button tufting snafus to make the chair 'all new'. They did a beautiful job on creating custom pillows. And their reupholstery of our sofa was a splendid example of top notch craftsmanship. A nod to Glenn, the man who did that work. It does not get better than this! THEIR REPEAT CUSTOMERS ARE THEIR BEST ADVERTISEMENT Our only regret is we didn't know about Crowell & Company sooner! They don't do a lot of promotion and currently don't even have a working web page. The talented interior designer working on our home (Angela Incelli, Les Bois Interior Design...and we highly recommend her) introduced us this business. Via Yelp review I hope Crowell & Company is introduced to others. Angela is having Crowell do additional work for us in reupholstering a guest bedroom chair and then my favorite desk chair...and then making a custom ottoman for the master bedroom. It's sort of like eating potato chips...it's hard to stop at just one project when there is a resource like Crowell & Company to do the work. THEIR SERVICE Christian, one of the owners, was delightful to work with in reviewing the work to be done and creating the estimate for time and labor. Sarah, a co-owner, was equally a joy in working with both us and the interior designer on follow up questions and answers. The young mean who pick up the work to be done and deliver it when finished are professional and friendly. Jennifer, in the showroom, is always so helpful. And Glenn who did the upholstery work on our projects is, as they say, "the man" for producing a fantastic end product where pride in work shows. And they started and completed their work right on schedule, that is within a few days. Bravo and Brava all around! THEIR WORKROOM They have a few fabric books and samples in their well lighted showroom if you want to order product from them, or they work with materials you or your designer might order from anywhere else. THIS N THAT: 1) CONVENIENT PARKING: In their private lot in a small business complex, next to Siemens. 2) ACCESSIBILITY: From parking through level in the door and all customer spaces on one floor, all is easy to access. 3) RELATED: AC Manufacturing Mobile next door is a Crowell owned business too. They do work for commercial / hospitality customers like upholstery in restaurant seating.

Christian Crowell was hired to do upholstery on my patio furniture. He will not return phone calls…read moreor emails. he has been paid in full(my mistake) as he said he need the cash to finish the job and pay employees. In good faith I paid and he still owes me two dining chairs, I have a full couch that the cushions do not fit.. way to small, and some seams coming apart, cushion backs have zero crown on them. i Am so disappointed in his work - he seemed very agitated and too busy to handle to job at the time so I agreed he could work on them after summer- I have never heard from him again. His family does have an amazing reputation in this business, but if he has gone on his own I am not sure - what I do know is he did a terrible job and I am left with a huge $$ mess and pario furniture that doesn't fit and is not what I originally ordered- he used the wrong fabric on chairs, seat jacks don't fit.. I am Beyond flabbergasted at this job. I have never in my life written a bad review for anyone but he refuses to communicate.

If you are considering a Pool or Spa I would highly recommend these.guys…read more We shopped around for a month and was told by friends to wait for the Costco Sale of Bull Frog Spas so we did. Went back to Snake River and they beat the price on a similar spa by 500.00 and they did not require a complete payoff before order, I put 5 grand down.Takes about six weeks to get from MFGR. SRPS offers mucho support for your contractor, Landscaper in prep for your spa and sends a team out to inspect prep to make sure your pad or vault is properly prepared. They suggested a real good Electrician who made it all work. My Brother-in-law had a Swim Spa put in by another company and it was a nightmare, ended up costing him more money and he is not happy with the finished product, told me to stay away from them. Suggest you spend the time shopping around for a good Landscaper, prices are night and day and you don't always get the best job with the highest bid and don't let some of these characters force you into a big down payment for them to set on your money for weeks and months in order to get on their schedule. Snake River has a lot of support and it goes on even after you get it delivered. A must in my book.

Friendly and fun service! Always able to help me with any questions or concerns I have with my Hot…read moreTub!