We recently had to have some warranty work done on our fireplace. It's kind of been a hectic, long…read moresituation that has led us to work with quite a few employees from Leisure time from purchasing, installation etc on our new construction build. They've all been "good" but today we had the pleasure of working with Austin, and he was GREAT. He was very kind, professional, and knowledgeable, he went above and beyond what any one else has. It's the little things that have a huge impact. While he was here he didn't just work on what he had to and leave. He took the time to clean our glass, vacuum inside and out, and leave it nicer than he found it. No it's not required or even expected but that's what makes it so special. He's the first person we've dealt with that will leave an impression good enough to recommend Leisure time as a company as long as his name is attached to it. He made a very long drawn out process end in a very good way, and he deserves to be praised for it.

Excellent service and products! We are building a house and…read moreneeded to pick out fireplaces. Who knew that could be so complicated?! Speaking with Kevin and Mike and the crew was so helpful. They know all the ins and outs of installation, service and style. Kevin came out to the build site and spoke with the builder to make sure our choice would work well. We are so pleased with our choice to go through Leisure Time :)

Terrible customer service. Lost customers over penny's. I hope that you think it was worth it…read more We have a whole house to furnish. But never again with you.

It is an easy store to navigate with a helpful staff. Delivery was prompt, and a small repair was…read moredone in home in a timely manner. I will definitely shop there again.

Extremely Poor Service I purchased an RV couch replacement…read morefrom RV Furniture Center a few years ago, and the quality has been extremely disappointing. Over the last year the couch has steadily deteriorated, which points to poor workmanship/materials. What's worse is the lack of customer service: I've tried contacting them repeatedly for about a year by phone, text, and email with no response. Calls go straight to voicemail and messages are ignored. This has easily been the worst experience I've had with any purchase. I would not recommend them based on product quality and complete lack of support.

We had them reupholster our U-shaped dinette set in our motorhome. They did an excellent job, at a…read morereasonable price. We had been quoted $3000, just for labor at other places. They 8 cushions for under $1000.

The Absolute Best Decision We Made! Madison at Four Seasons is a Rock Star!…read more As complete hot tub rookies, my wife and I wanted to keep an open mind and see what options were out there. We actually started our journey by going to one of those big traveling hot tub shows in Nampa, and it was an awful experience. There were no prices listed, they kept badgering us about what we "wanted to afford," and we left there feeling like we needed a sanitizing shower just to get the slimy feeling of being swindled off of us. After that, we decided to pivot and focus strictly on local businesses. We knew if we ever had issues down the road, we wanted a trusted, local source we could actually talk to. We relied heavily on advice from hot-tub-owning friends and spent time researching--I was online investigating while my wife searched social media. One name kept continuously popping up with glowing recommendations across the local Facebook community: Madison at Four Seasons Spa & Pool. Even though we didn't know her or the company, we decided to drop by their Meridian showroom. Sure enough, there she was! Madison was incredibly kind, highly informative, and completely "un-salesy." We honestly told her they were one of three companies we were looking at and that we'd get back to her. Her first impression was flawless--knowledgeable, zero pressure, and excellent communication. We planned to interview the other two dealers, but our very next step was just going back to Madison. It didn't take long for us to realize we didn't need to look any further. Four Seasons has a solid 20-ish year reputation in the area, and their package completely blew us away. They included all-inclusive free water testing, a water pump to empty the tub for routine water refreshes, and full backyard delivery and setup. Madison quickly gave us total confidence that we had landed in the exact right place. The price was highly competitive, but the top-notch service is what truly won us over. Fast forward to today, and we are absolutely amazed by their care AFTER THE SALE. WOW! For example, I had read the manual but just couldn't figure out how to turn on the waterfall feature. I called their service department, and they opened a ticket for a technician to come out. Literally right after I hung up, my phone rang. It was Madison! She had been standing nearby, overheard my service call, asked the team who it was, and immediately called me to say she was driving straight over to our house to help. It turned out to be a simple dial I hadn't tried--a bit comical on my end--but it completely proves how dedicated she is. Madison is fiercely focused on making sure her customers are satisfied, and she still follows up with us routinely. I don't know how she does it, but she is an absolute rock star. If you want to avoid the high-pressure expo scams and get genuine, elite service, go to Four Seasons all day long. We could not be happier!

As you'll see in other reviews, money is their priority. They came out to examine a faulty pump…read moreand suggest a repair or replacement, and hit me with a $150 "minimum service charge" a few days after the visit. When I reached out to their accounting and explained I had not been notified that there would be a charge for the visit, was met with silence. Appears to be their way.

Wow. This place is absolutely amazing. I've been coming here for the last 6 years. It's a family…read moreran business which I absolutely love & respect. They go above & beyond. Above & beyond. I can go into details & details about everything that makes them wonderful. But I'll give you the cliff notes about what makes Jim's Appliances such a wonderful place to go to. *The customer service is second to none. They make you feel at home, like family from the moment you walk in. Each person that works there has their own personality & style that goes perfectly with the store. They care, about their customers and their work. That sets them apart. *Their knowledge of their products. When you come in to ask questions, what would be best for your budget, your home, the layout.. their knowledge & options are infinite. They've all been working there long enough to know what does & doesn't work. Bottom line, they won't lead you down a path that is feasible or isn't to your liking. *Prices are extremely competitive. At the end of the day they want what's best for you. If you have a budget, they follow that budget & make sure you're getting the best for your money.

Gary the sales rep was awesome. The Deliverey Manager Chad is just plain unprofessional! Could not…read moreget a call back to confirm deliverey time from him. The gal that answered th phone at Jims looked for a schedule but said there wasn't one. I had a 10 minute heads up from deliverey crew. Started to remove my apliances and the crew was in a hectic hurry when they arrived. The crew foreman moved the old refrigerator out by himself so he got a running start to clear the threshold and proceded to smash the threshold of our brand new Renewal By Anderson custom front door with the dolly. No apology, just confusion when I asked him why his partner didn't help. Deer in the Headlights! Contacted Chad again about the damage and finally after numerous calls (he refuses to call back) his first response was "First I heard about it". Had to call him back numerous times again to check status. Again, no apology. Submitted a repair quote from Renewal via email and heard nothing. Days went by so I called Manager Stewart and explained our issue. No apology again and got the "It's the insurance companies problem". Our quote is only good for two weeks, they don't care! If you want cash and carry maybe they would bo worth it but don't expect help on ANY level from Jim's if you have any issue!!!! Don't beleive the "We are a family store BS! Only one star because you can't go negative 5.

Great selection of furniture. Great customer service! Great prices. Our dinning room and living…read moreroom look amazing now.

The owners Mike and Randall are great and super knowledgeable. They don't push chemicals that are…read morenot needed and will work with you in any problem. I have been a customer for almost 10 years and have tried many companies before. I am confident that you will be as happy with their services as I am

Oh , I found a…read morefantastic family business that sells pools and spas!!! We went to this store back in November 2019 and looked at hot tubs. The employees are so friendly (even if you say your from Ca)! I found myself very comfortable and relaxed talking to them. Our house was not finished yet so we said we would be back in spring. After about 6 months we decided to head back after our HOA approval and talk to them again. They remembered us after a few mins and stepped right in to help again. So see, since Covid 19 a lot of stores shut down and business is back ordered with so many trying to get caught up. Our choice was a custom build or buy what's left on the floor. I fell in love with the one on the floor and we grabbed it! It's beautiful, everything we wanted. These guys came out did a land assessment and electriciancame out to make sure we are already to go!! Delivery within 4 days!!!

Marcy did a wonderful job on my project-drapes, upholstery and cushions. She was professional and…read morehad a great selection of fabrics for me to choose from. She was a huge help in choosing what was best for my needs and it ended up looking fantastic! The furniture she reupholstered was beautiful and so nicely done and compared to other upholsterers in the area she was competitive in pricing and got it done faster than they quoted me. I saw the one other review on here and that's why I felt I needed to put this review. I'm not sure if it was someone who was honest about their dealings with her but I and and several other friends who have used her have all had a great experience with her and would be happy to refer her to anyone.

I paid over $6,000 for a number of custom curtains and curtain hardware and never received…read moreanything. The online store owner, Marcy C. Andrew, of Meridian, ID, has disappeared. It's been six months. I'm wondering if anyone out there has had the same thing happen. She had an Etsy store called My Haute Stuff, @Handmade Hut and I ordered a number of custom curtains. She told me to pay through PayPal, rather than Etsy, and as soon as I did she closed her Etsy store. She gave many excuses for my curtains bring delayed, and, after six months of hearing every excuse in the book, and never receiving a single thing, I asked for a full refund. She stopped responding all together. Because of her process in having me pay her directly and then closing her shop immediately, I think this may be a regular scam of hers, involving shops of different names. Her name is Marcy C Andrew, of Meridian, ID.