Gary was an awesome Tech!! After being scammed by Idaho spa pro(Chris & Brittany) I called Budget…read morePool & Spa Tech and he had my problem figured out in 5 mins or so. Completely different issue than what the first company diagnosed. He had parts on hand and had me up and running in a couple hours @ a reasonable price!! Gary @ Budget Pool & Spa Tech is my Go To hot tub repair man from now on!! Thank You!!!!

After a catastrophic pool liner failure in the middle of winter 2021-22 we attempted to find a pool…read morecompany that would help. Not many pool companies were even open for business during the winter. We found a handyman type of guy and he did successfuly assist us in retracting the cover and determining the issue. By August of 2022 we still did not have a working pool. In September 2022 we hired Budget Pool and Spa. Gary and his tech guys worked quickly to try and save the pool structure and ordered a new liner. Due to circumstances out of his control the liner that arrived in October did not fit. We filled the pool to save the inner structure and covered it for another winter. Gary returned in March, and the process began again. By Memorial Weekend we had a beautiful working pool which included new steps, new pump and new liner. The best part is everything is more efficient, savings on water use, savings on electricity with new pump and savings on chemicals. We highly recommend Budget Pool and Spa

Oh , I found a…read morefantastic family business that sells pools and spas!!! We went to this store back in November 2019 and looked at hot tubs. The employees are so friendly (even if you say your from Ca)! I found myself very comfortable and relaxed talking to them. Our house was not finished yet so we said we would be back in spring. After about 6 months we decided to head back after our HOA approval and talk to them again. They remembered us after a few mins and stepped right in to help again. So see, since Covid 19 a lot of stores shut down and business is back ordered with so many trying to get caught up. Our choice was a custom build or buy what's left on the floor. I fell in love with the one on the floor and we grabbed it! It's beautiful, everything we wanted. These guys came out did a land assessment and electriciancame out to make sure we are already to go!! Delivery within 4 days!!!

I'm Nick Scott owner of @SpartanPoolsBoise we stick to building and remodeling Shotcrete Swimming…read morePools in the Treasure Valley since officially 2006 but my dad #MikeScottThePoolGuy has been building here since 1993 and in California years prior. He's 50 plus years in the pool industry and we send all our pool service after care customers to Family Pool and Spa's store on Chiden and Eagle rd. They are awesome!!!!

They arrived on time. Did a thorough and professional job. I have used them for several years and…read morethey always provide the same outstanding service. I highly recommend them

From the owner: We are a local pool and spa service and maintenance company. We are CPO certified and know what it…read moretakes to keep water in balance and healthy. If I were to say what I thought our customers like the most about us it would be our personalized one on one communication. We strive to keep you informed after every service and we will always give you the very best service we can.

Per their request I provided a video of the issue with my spa. Their service tech came out, asked…read moreto add some water to the spa, said that they wouldnt fix the seal in the motor. They'd rather just replace the motor. Then also stated that replacing the motor would take 3 hours. They contacted me repeatedly about the estimate and said that it always goes to everyone's spa folder. Still couldn't locate it. Asked them to send it in the previous email they had corresponded with me through. Finally after several weeks I got the quote. So I compared their quote and realized the motor was 1/3 the price they quoted. Quoted 3 hours of work. Won't be using them.

Amazing communication and service. They called me back in timely manner and were able to schedule…read moreme right away. They showed up when they said they would. Staff was very knowledgeable and professional. Highly recommend!

I started using this company when our heater broke and the original installer wouldn't return my…read morecalls. Premier was at the house within 2 days and had a solution for us. They fixed the issue within a week and we were up and running. I have been using them weekly to clean the pool and they are fabulous. I have wondered "where they have been all my life?" I appreciate the text before they arrive and I get an email lwith the chemical breakdown and how it was remedied as well as before and after photos. They service is wonderful!

From our first meeting with the owners and designer, we felt they were up for the task of creating…read moreour " Dream Pool " to be a part of our " Dream Home". When others either didn't respond to our request or felt it was more than they wanted to do, Premier excitedly gave us the design we wanted and a pathway to make it possible. We couldn't be happier with the results. The pool is literally an extension of our patio and we couldn't be more proud to show it off to family and guests. Thank you - Thank you- Thank you!!!! Rick & Marty

Ben is a man of high character. Easy to talk to. Offers advice and doesn't charge you for it. A man…read moreof ethics. He's not going to take you to the cleaners. If Ben says there's the problem, then there is. listen to him, he'll get you back up and running at a fair price. He's a very busy guy so if you call him and he doesn't answer leave a message he will get back to you. I highly recommend Ben's pool Care. My rating five out of five.

From the owner: Ben's Pool Care is ready to serve the greater-Boise area with quality, environmentally-friendy, and…read morereliable pool cleaning and maintenance.

Update based on March 2021 repair work: 20+ year certified pool plaster company removed all plaster…read moreand found the bonding layer for the plaster was not properly prepared for adherence and some of the concrete they used to build up top portion had pieces of plastic in it and was crumbling!!! See you in court Jim....

CHI pools replaced our Cover Star pool cover. The cover mechanism broke after 3 times of opening…read more We also found a screwdriver in our pool, another screwdriver under the cover and an plastic part and screw. When CHI arrived he immediately blame us for the cover breaking. We have had a Cover Star pool cover for 7 years without any problems. CHI stated the ropes would need to be replaced and we would be responsible for the repair. We wanted a second opinion. Cover Star sent out a person to identify the problem. This gentleman replaced the ropes and an incorrect part. He felt that the ropes may have been put on incorrectly. Cover Star covered the cost of the ropes and replacement which was amazing since it wasn't their error. Very impressed with Cover Star and the person who repaired the cover. Needless to say I would not recommend CHI for replacing your Cover Star pool cover.

Andrew was amazing and super helpful. We just bought a home with a gorgeous pool on the property…read moreand it's all new to me! He took his time to educate me on my pool. How to open it up for spring. How to close it for winter. What to do year round. He answered all my text messages without any hesitation. All around a really good person. If you need a pool company that you can rely on, this is the company for you! They will definitely take care of you and your needs for your pool. 5 star service!

We recently moved to Boise and were looking for a quality service to assist us with maintaining our…read morepool on a weekly basis. Despite the current labor shortage, scheduling challenges and price surges, Caleb Rodrigues was very attentive to us and understanding of our needs. He continues to be a pleasure to work with.

These guys were great. They walked me through best practices of maintaining our pool year round,…read moreexplained services they offer, were punctual and showed up to our scheduled appointment on time and got our pool fully winterized in less than an hour. I would highly recommend them to anyone with a pool in need of a professional service.

Very reliable, great communication and they did a wonderful job cleaning both our hot tub and…read morepool!! I'm so glad we found a professional pool company in Pool Scouts!

Matt diagnosed the problem and gave me the estimate to fix it. Will do it in the springread more

Did an awesome job on their first visit to my home to take care of my spa. Love how they email you…read morea report of the work completed and chemicals added and even include a photo.