I called in a panic and had a huge leak, with freezing temperatures expected tonight - James turned…read morearound from driving home and came out and fixed my spa in less than 10 minutes. I appreciate him and will be using him in the future! Amazing job!

I had a hot tub need that these folks were ready and willing, but it ended that their knowledge was…read morewhat I really needed. They are professional and they answer their phone! If I ever have a need again, I will for sure give these folks another call. FYI, we have a Bullfrog and those folks were terrible customer service. Go with Quality Pool and Spa.

Gary was an awesome Tech!! After being scammed by Idaho spa pro(Chris & Brittany) I called Budget…read morePool & Spa Tech and he had my problem figured out in 5 mins or so. Completely different issue than what the first company diagnosed. He had parts on hand and had me up and running in a couple hours @ a reasonable price!! Gary @ Budget Pool & Spa Tech is my Go To hot tub repair man from now on!! Thank You!!!!

After a catastrophic pool liner failure in the middle of winter 2021-22 we attempted to find a pool…read morecompany that would help. Not many pool companies were even open for business during the winter. We found a handyman type of guy and he did successfuly assist us in retracting the cover and determining the issue. By August of 2022 we still did not have a working pool. In September 2022 we hired Budget Pool and Spa. Gary and his tech guys worked quickly to try and save the pool structure and ordered a new liner. Due to circumstances out of his control the liner that arrived in October did not fit. We filled the pool to save the inner structure and covered it for another winter. Gary returned in March, and the process began again. By Memorial Weekend we had a beautiful working pool which included new steps, new pump and new liner. The best part is everything is more efficient, savings on water use, savings on electricity with new pump and savings on chemicals. We highly recommend Budget Pool and Spa

What an amazing experience at Four Seasons Spa & Pool! We were doing a complete backyard remodel…read moreand stopped in to get info on pools (after the city inspector said our electrical was an overkill ) but decided we weren't going that path. Fast forward a couple of weeks and we were ready to select a spa. I posted in some groups looking for personal recommendations and Madison's name kept popping up. I would give her 10 stars if I could. She is professional, friendly, knowledgeable and is somehow not pushy at all. She guided us through the whole process and continues to reach out. I honestly felt like I needed to shower after dealing with the sales guys at the hot tub expo. Thank you Madison for the amazing customer service you provided to make our purchase a pleasant experience.

As you'll see in other reviews, money is their priority. They came out to examine a faulty pump…read moreand suggest a repair or replacement, and hit me with a $150 "minimum service charge" a few days after the visit. When I reached out to their accounting and explained I had not been notified that there would be a charge for the visit, was met with silence. Appears to be their way.

From our first meeting with the owners and designer, we felt they were up for the task of creating…read moreour " Dream Pool " to be a part of our " Dream Home ". When others either didn't respond to our request or felt it was more than they wanted to do, Premier excitedly gave us the design we wanted and a pathway to make it possible. We couldn't be happier with the results. The pool is literally an extension of our patio and we couldn't be more proud to show it off to family and guests. Thank you- Thank you- Thank you!!!!! Rick & Marty

Premier Pools Our…read moreinitial interaction with Scott and Jason was great, they impressed us with their knowledge and quick design service that was everything we were looking for, so we signed a contract to build a $145k pool. They gave us a start date for July 2019 after meeting with them in April 2019 which made sense since it was starting their busy season. They then surprised us and stared June 2019. The first day was great, they were both on site and started digging the pool, from then forward the problems started. Excavation * Their excavation team came back numerous times with zero notice and would cut sprinkler lines without telling anyone. The project manager never informed us of anything going on. * The excavation team would also shut off our main water line without any notice causing most of our yard and fruit trees to die. The only reason we realized the water was shut off was seeing our grass severely drying out. * We let both Scott and Jason know that this was happening and that their team HAS to let the homeowner know if they're turning water of or cutting lines. They ensured us it wouldn't happen again. That was a lie, it happened at least three more times. * Of course, Premier does not pay for any repairs to sprinkler lines or landscaping so they have zero concerns with cutting and piling dirt wherever they like. We had to call the sprinkler company 7 times to cap lines and then to finally replace and re-route everything at the end of the project which cost us an additional $4500. * They piled dirt in our yard in locations that would have been unaffected had they cared about killing landscaping, but of course, not their cost so they don't care. * They then left dirt on the property until we begged them to come get it or to use it to even out the land that they had disturbed. We were told that they don't do any leveling of the yard so they removed all the dirt. We then had to bring our own dirt back in to level everything for sod to be laid. * They drove over all of the curbing around our garden beds (not even close to the pool) so we've paid to have those also repaired. * Due to their massive amount of dirt all over the property we spent over $5k in sod and seed. Plumbing/Shotcrete * The contractors they used for plumbing and concrete had zero cares for our property. * They left lighters, razor blades, rebar, half-eaten sandwiches and water bottles all over our yard. We complained about the ridiculous amount of trash to Scott and Jason and they first said that someone would be out in two weeks to clean it up. We replied that we would just do it ourselves or leave trash bags out for their contractors and then they decided to send someone out to clean up the mess the following day. Their excuse was that they clean up trash at the end, which would be acceptable it their wasn't trash all over our yard (back and front). * We had an umbrella hole placed on our plans in the middle of a tanning shelf, they put the hole in the wrong place and stated that the plans are just an idea and not exact. We told them that was not okay and they drilled a second hole for the umbrella. * When doing the interior pebble, the contractors washed their debris down the drain on the street. We had the sheriff come by as a complaint had been filed. They also left supplies on the street on pallets which was against the law. Scheduling/Communication * We were told at the beginning of the project that it should be done in 6 weeks. Later we were told August 30th. Scott claimed that no one had promised dates when we asked why things were not progressing at the beginning of August. * We asked their schedule and were told that there is no schedule and that they meet every day and decide where contractors are working that day. As General Contractors ourselves, we found this hard to believe and a terrible business practice. * After going back and forth with Scott, we told him that the pool needed to be done at 90 days which was September 17 as their contract states 60-90 days. He told us that he would have to put us ahead of other customers and delay their projects in order to finish on "our timeframe". Not professional at all to blame your customer for your scheduling issues. * The pool was finished on the date promised, but the decking was not poured until a week later and equipment not started up either. Decking * On the date that decking was to be poured they realized they had the wrong plans and were short concrete. They told us they could either pour it that day or reschedule it for 4-6 weeks later to pour it correctly. At that point we had waited so long that we told them just to pour it as is and credit us for the missing concrete. * They poured the concrete and returned that night to cut it. Their contractor ran out of gas while cutting concrete in our yard at 9 PM and knocked on our door to ask if they could borrow gas. Extremely unprofessional. * The decking was discolored and brown in spot

Dave's Hot Tubs are the BEST! After reseraching several hot tub companies for nearly 3 months, we…read morechose to go with Dave's Hot Tubs given the product features that we were looking for as well as excellent pricing. He and Aaron are honest, no pressure and very knowledgeable. We purchased a Catalina Nantucket luxury Spa over 6 months ago. It was much more than we expected with all the bells and whistles! The cover is exceptional and energy efficient with little difference in our electric bill. Works like a dream and easy to maintain. Dave's fabulous Jason team made the delivery seamless! Jason with A&R Electric promptly put in the needed electrical requirements. Jason of Boise Spa Movers delivered and set up our spa within days of purchasing. He took the time to explain how to fill and empty the spa, operate the touch control panel as well as balance the chemicals. It was helpful to video record his instructions on my cell phone to review when I changed the water. We love our Spa!! Highly recommend Dave's Hot Tubs!

2 stars because the malfunctioning pump was repaired. Tim was completely unprofessional. Didn't…read moregive a time estimate, Called me on the way to replace the pump with no notice, was noticeably annoyed when I said it wasn't a good time, no one at home, dogs were loose in the yard, and one is not friendly with strangers. Was informed he couldn't come back for a week. After sitting for a week, the hot tub had lost most of its water without the pump in place. I had to call again, to find out when he was coming. I informed him there was not enough water in the hot tub to start it, and it would need to be filled. This is what I came home to. Pump was in place but unfastened. I spent an hour after work fastening the pump down, replacing the insulation and finding two screws to replace the ones that were missing in the panel. Absolutely do not recommend.

I was having an intermittent heater issue with my Sundance Optima 880 spa, a 2018 model…read more Tim called the same day I reported the issue, conducted an expert diagnosis and fixed the problem in under one hour. There was no guesswork involved, just detailed measurements and tests. Tim is a real expert as a follow up call seeking advice on chemistry maintenance disclosed and is highly recommended.

Per their request I provided a video of the issue with my spa. Their service tech came out, asked…read moreto add some water to the spa, said that they wouldnt fix the seal in the motor. They'd rather just replace the motor. Then also stated that replacing the motor would take 3 hours. They contacted me repeatedly about the estimate and said that it always goes to everyone's spa folder. Still couldn't locate it. Asked them to send it in the previous email they had corresponded with me through. Finally after several weeks I got the quote. So I compared their quote and realized the motor was 1/3 the price they quoted. Quoted 3 hours of work. Won't be using them.

Amazing communication and service. They called me back in timely manner and were able to schedule…read moreme right away. They showed up when they said they would. Staff was very knowledgeable and professional. Highly recommend!