Fast and friendly service, would use again! Came out on a Monday, ordered parts to replace our…read morerefrigerator compressor and was back on Friday to install!

Starfix Appliance is a stand up company! I was contacted by…read moretheir representative Sabi and she resolved the entire issue within a couple of hours! She was understanding and directly responded and solved the issues! I will be happy to use them again and I know service and quality will be excellent!

Paul provided absolutely outstanding service!…read more We woke up to discover our refrigerator had stopped working and everything was beginning to defrost. I messaged the bargain busters before business hours and received a response within minutes. Within an hour, Paul had diagnosed the problem and helped us schedule a replacement as repair didn't really make sense in my case. He was knowledgeable, friendly, and kept us informed every step of the way. It's rare to find someone who acts this quickly while still providing such excellent customer service. I highly recommend Paul to anyone needing appliance service.

Paul is outstanding, I found him on yelp because I needed gas stove repaired ASAP before my tenant…read moremoved in the same day, and Paul arrived in 1.5 hours after we spoke and was able to fix it on the spot, I am so grateful, and highly recommend him!

I requested service and received a prompt response with a phone number to call. However, when I…read morecalled and entered my ZIP code, the automated system indicated that my location was outside their service area, despite both their website and Yelp listing my area as one they serve. I followed up through the Yelp chat to clarify the discrepancy, but the responses appeared to be automated, and I was unable to connect with a live representative. While I appreciate the quick initial response, the lack of a clear resolution and inability to speak with someone directly left me frustrated and diminished my confidence in moving forward with the company. It feels like my time is not of value to them. Look elsewhere, please.

They responded quickly with a phone number to call. When I called the woman said they don't work on…read morecompactors and do not advertise that they do...WRONG!

I have been to a few appliance stores here in Phoenix and this was the place I ended up purchasing…read morefrom! Some stores were complete scams and others were priced even higher than the retail stores. I purchased a French door refrigerator with glass panels from Samsung and a washer and dryer set as well. Both items were delivered for a small delivery fee ($40) in my situation. This was cheaper than me getting my own uhaul van that day Purchased and were delivered and installed next day! Ramon explained all of the functions of both machines to me very well! He explained their warranty to me which is 6 months ! If your appliance malfunctions or is defective they will bring you a new one within 3 days I will definitely return for a new stove and microwave in the future !

mi experiencia fur mala las máquinas qu le compré por casi$800 una porqueria nunca sirvieron además…read moresucias por dentro no dice la verdad ala hora de vender dijo que todas las máquinas están en optimas condiciones dijo que las partes importantes las reemplazan antes de venderlas si ese fuera el caso porque fallan las máquinas si les have mantenimenieno deberian funcionar mejor .No lo recomiendo el lugar para nada no tiren su dinero comprando ahi .

Quick response, good teck, didnt ask for money up front..suggested origional parts, didnt want to…read moreput in after market parts..I agree.! Very pleased with service..ill do business with these folks from now on.!

Your repair person was prompt, courteous, and polite. more importantly, he did a great job…read more Now, I'm just waiting for a promised invoice to be sent to my email address so I can keep track of my one year guarantee of the worl performed.

Marcus instantly responded to my text this morning and was available to address our many appliance…read moreissues: Refrigerator-plugged condensation pan; dishwasher-seemed to be running dry on and would not shut off; viking gas stove/oven-burner igniters clicking and large oven was not heating properly. Yeah, that was a lot but he told me it was not an issue. Marcus chose to work on the refrigerator system first to stop the melt water from hitting the floor-a more important issue than the oven and dishwasher-perfect triage! He was quick and thorough with the freezer compartment disassembly and repair. While I was disinfecting the freezer, Marcus worked on the dishwasher and found that its nearly 20-year circuit board brain had failed and that replacements were not available (I knew the unavailability of the board would probably be the case as a GE tech had warned me this would happen back in 2018). I asked him which brands were best and biggest pain to work on, and the info he provided also checked out with what I had heard from others. Finally, he checked out the stove top and realized the electrical connection to the igniter electrode was wiggled loose. Then he found the oven igniter electrodes needed to be replaced but ALSO that the right burner bar had gotten clogged and needed to be cleaned! Through all his work, Marcus took time to explain anything I was curious about. Bonus for me-I consider myself a "Jill of Many Trades," but I still learned some tricks and tips from him. :-) Marcus is super professional and extremely knowledgeable and fair with his pricing and offers warranty for his work. I would be more than happy to hire him again or to recommend him to anyone needing appliance repair. Thanks for all your expertise, Marcus!

Marcus went beyond our expectations in fixing our Samsung frozen Ice Maker, cleaning the back coils…read moreand ensuring the unit will no longer freeze. He was punctual, efficient, cordial and explained the mechanics of the refrigerator. I highly recommend him for his expert knowledge and consumer friendliness.

I couldn't be more pleased with our purchase and even more so with our install. It was a fast…read moreprocess with a quick install that went smoothly. The experience and knowledge that Ashtien shared with us was worth the purchase. We will definitely be using Xamusa for our next purchase and look forward to working with Ashtien again.

I had an extremely challenging Sub-Zero refrigerator installation (a 48" stainless steel unit…read moreweighing close to 800 pounds), and XAMUSA handled it flawlessly. The installers name was Ashtien. He went above and beyond to carefully maneuver this massive fridge into place without causing a single scratch or any damage to my cabinetry, floors, or walls. What really impressed me was his professionalism and honesty. I paid $4,000 in cash before the install, and he came through the very next day exactly as promised. He improvised solutions on the spot when obstacles came up and still managed to get everything done right the first time. It's rare these days to find someone who not only does excellent technical work but also stands by his word and honors his warranty. This company is legit, reliable, and takes care of its customers. I would absolutely recommend XAMUSA to anyone needing a high-end appliance installation.

Broad selection of appliances. We bought a washer and dryer. Great prices. Love them both…read more Washer is top loader and fills with enough water to actually get clothes clean - contrary to current models -- and has good gyration. Clothes are cleaner than they were with past 2 computerized washers. Plus These older appliances are soooo much more durable. Had them for 2 years and not one problem. Salesman at the store was super knowledgeable and able to direct us away from some brands that had more service issues. Delivery was the next day. Highly recommend them!

I've been going there for years family owned so they care about what they're doing very polite and…read moreknowledgeable,reasonable prices. I'm a happy camper at VanCamps appliances.