My experience at this Walgreens was incredibly disappointing…read more My 84-year-old father is currently in a skilled nursing facility recovering from serious health issues. His physician called in a prescription yesterday for what appears to be conjunctivitis (pink eye), and he has been waiting for treatment. I arrived at the pharmacy counter at approximately 1:28 PM. The pharmacy employee greeted me, pulled up my father's information, and discussed the prescription with me. After already beginning the transaction, she suddenly informed me that it was now 1:30 PM and the pharmacy was closing for lunch. Without offering any assistance, empathy, or attempt to complete the transaction, a metal security gate was lowered and I was told to return in 30 minutes. What bothered me was not that the staff took a lunch break. Everyone deserves a lunch break. What bothered me was the complete lack of compassion and customer service. The employee had already accessed the prescription and was actively assisting me. Knowing the medication was for an elderly patient in a skilled nursing facility who had already been waiting since the previous day, a little common sense and courtesy would have gone a long way. Healthcare is ultimately about people. In this case, I felt like a clock mattered more than a patient. Based on this experience, I can understand why this location has struggled with customer satisfaction ratings. I sincerely hope management takes a closer look at how patients and caregivers are being treated.

Last time I came here, I was in a hurry and nobody was helping me or any costumers. They had form a…read moreline. I see this younger lady who works here. She was very oblivious I could tell. I had to literally put the stuff away and get my son from school. I past that lady and told her. You got a lot of costumers been waiting in line for a very long time. I came back here since my mom had allergies. The lady Rita. She seems very nice and aware of what's going on. I mentioned to her. She been helpful not like the 1st time I was here before. I would have given this a one star review BUT coming here 2nd time around at least. It depends on who you have working during the days.

This was my first time applying for a lottery ticket and was super nervous, unfortunately I also…read moredidn't realize we were after hours for the ticket I was looking to apply for being open. The gentleman at the front was super polite and also explained to me how the specific ticket I was looking for. They also suggested another place to check that would be open turning a potential awkward situation into a very insightful one.

0 stars over charged me for drink! Watch out!! Double check or the guy working there charges extraread more

I came to this 7-11 to pick up my Amazon package. Their parking lot is a bit small, but I was able…read moreto quickly find parking and get in and out quickly.

Cashier mis-behaved (showed anger/ attitude ) as I went to pick up the online order and it took a…read morefew secs to load the app.. he was impatient, not accommodating despite his poor English communication skills! Order was alright.

Weirdest, most rude and customer unfriendliest experience at a 7-Eleven. The guy with the turban is…read morean absolute disgrace for a customer-facing role. Our office is right next to it and I usually come every day for some snacks. After having seen his rude behaviour and experession again, was it for me. Never again. Better close and make space for a better convenient store.

If you come here check your receipts! I usually don't but I did and I was overcharged for one item…read more After realizing I went back to correct it which they did. After refunding the over charged item the cashier attempted to keep my merchandise I already pay for. This sounds strange but it's what can happen when we let our guard down. Also the worker tried insinuating I should simply "take another item" as if that would fix the situation. No sir I need my money back. Most people in this area aren't checking but if you're an average person or you care don't trust these scammers!

There's like 74 people waiting to check out and the one dude working there was just stocking the…read moreshelves of his back. Turned to everyone for a solid five minutes. People are trying to get his attention verbally and he just ignores them. I don't know who owns this joker of an establishment, but having your cousin work here and do nothing is not helping pathetic.

Dirty. Dirty. Dirty. Floor sticky. Drinks area sticky and full of greasy. Coffee area dirty. The…read moreguy behind the counter lazy for not cleaning/organizing store. His Indian music was so loud. Dude stop being lazy and clean the store up. It was disgusting. Will not go back to this one again! Gross.

While this Trader Joe's is not very large, they make up for it by having amazingly friendly and…read morehelpful staff and plenty of good items. Their small parking lot is a bonus and the staff are always working so hard to stock and answer questions. It's always bright and clean inside and the samples are a nice touch.

The parking here is terrible! I would go to the Trader Joe's anywhere but here! The staff were very…read morenice tho. We had one girl do the checkout and the bagging so it was very slow. They need to hire more staff.

I would give the pharmacy 5 stars but the new virtual phone non assistant drops my satisfaction way…read moredown- if I stick with the app and found into the store it's very good. The CVS Sharon heights always has a pharmacist available ( you may have to wait a hot minute- ) you can discuss your medications and insurance issues. If you message the pharmacy (on the app) pick your Rx and chose options, pick the RX tell them the issue , check call back and leave you number - I've been called back every time . You do have a virtual assistant and I personally hate this !! I am not sure with the new improved virtual non human you can leave a message !!!!!!!! It is a maze of promotes and not the best AI. So in store they have expanded the size of the pharmacy - which improves the staffs work environment . They work really hard back there they get 5Stars . If you use the app go in the store and have the barcode line you only need the barcode for oneRX and they will pull up all your RX's. The pharmacy for us has been great for 6 years. The old phone system was much better than this improved one.

The people are very nice in the pharmacy but the virtual assistant one has to use to even get to…read moreleave a message is terrible. It doesn't understand plain english and won't do what needs to be done. My doctor had ordered several prescriptions for me for some upcoming surgery. They filled all but two. I had to stand in line for pickup then in the consultation line to see why I didn't get all of the prescriptions. Then back to the pickup line only to be given only one of the prescriptions and then another one that wasn't even ordered. Still don't have the other one I will need! Very frustrating! So I tried calling to see if they would PLEASE fill the one they never filled. I had to leave a message after spending too much time with the A.I. assistant who couldn't help. Still waiting for the call back!

My co-worker and I have had a tradition now that after we go for taqueria food, we hit up a nearby…read moremarket and get ourselves paletas for dessert. Unfortunately, there were no Mexican convenience stores nearby so we hit up the closest thing, this hole in the wall convenience store next to a divey hotel. Everyone in there seemed to know the owner so there's definitely a cast of regulars. As I head over to the small freezer cabinet I notice that it's right next to the porn. Interesting placement. As I dig around I almost settle on a Klondike Ice Cream Sandwich but I notice that there's another item made by the same manufacturer. The Choco Taco. How fitting after I ate a lunch full of tacos. For $1.50 I get a taco made of waffle cone with a filling of vanilla ice cream topped with some sort of chocolate fudge sauce. As I look at the FDA label I realize I'm going to get heart failure if I eat any more than one of these. 55% of my saturated fat packed into 290 calories. Holy cow. I thought the cream based paletas were bad for me. This sure takes cake. So even though this place is a total dive, it gets stars for having weird ass ultra fattening ice cream treats.

It's a mini-mart. It contains mini-mart things. It's convenient for folks who live, work, or are…read morepassing by this part of downtown, and it's super convenient for when you are on foot and need some cash but don't feel like shlepping to one of the banks (waiting for the light to change at a four-way stop is a drag). And by this, I mean: they have an ATM.

LOVE the Palo Alto WALGREENS pharmacy and store associates & managers, on Middlefield at Moreno…read more l've been fortunate enough to get ALL my prescriptions, vaccinations, snacks, etc. for over 10 years at this location. They feel like my family. THANK YOU on behalf of my 2 kids and husband, and me!!

Great location in the Palo Alto area right off Middlefield across the street from Kirk's…read more Was looking for some FIFA gear and saw that Walgreens carry what I was looking for. Verified that they had it in stock was able to locate it immediately. They shave a small section near the front of the store. The aisle were very organized and very friendly people. It's been a while since I've shopped at Walgreens and didn't know to get the sale price I had to be a rewards member. The cashier upfront was able to help me get signed up so I can the promotional rate for the items I was purchasing.

Feeling hungry? Need a quick lunch? Hit Draeger's Deli for a sandwich to share. Yes, it's pricey…read morebut oh so good with a small side potato salad. Bag it up and head across the street to the corner grass park for a picnic. Yum! Quick personable service. Outstanding ambiance and very clean.

Draeger's is where a quick grocery run casually turns into a special occasion…read more Start with the bakery: the chocolate cake is rich without being over the top--smooth, balanced, and somehow disappears faster than expected. The apple pie leans classic in the best way: flaky crust, tender apples, just enough sweetness to justify another slice. Then the butcher counter shows real precision. Asked for two Wagyu steaks cut to identical thickness, and they delivered perfectly--even cuts so both cook evenly, no guesswork. Of course, that level of quality comes at a price (think ~$58/lb), so this is more "treat yourself" than weeknight dinner. Produce holds its own too. The asparagus was fresh, crisp, and naturally sweet--no stringiness, just clean flavor. You come here for the details--and stay despite the total.