Weirdest, most rude and customer unfriendliest experience at a 7-Eleven. The guy with the turban is an absolute disgrace for a customer-facing role. Our office is right next to it and I usually come every day for some snacks. After having seen his rude behaviour and experession again, was it for me. Never again. Better close and make space for a better convenient store. read more

Clean and well stocked store. We found everything we wanted and I was pleasantly surprised to find donuts as well. Service was great. Helpful staff! read more

Quick stop before work. Not too busy and the staff is friendly. Had exactly what I was looking for. read more

7-Eleven - two bottles of juice and a sandwich on a desk - Convenience Stores Near Me - Palo Alto, California

I would leave a zero out of five stars if possible. The clerk, Singh, was the most rudest and unprofessional employee I've ever come across at any establishment. I came into the store to redeem a lotto scratcher that I got as a gift from a family member. Singh asked me in a rude manner (without saying hello or how may I help you) to show my ID, which I didn't have on me at the moment and had to go to the car to grab. I told him I have to get it from the car. I go and grab my ID and return and wait in line again and started recording on my iPhone since Singh gave me a feeling that he was going to try and say it was a fake ID. When it is my turn to get served he claims that the lotto machine is suddenly not working. He tried to PHYSICALLY push me aside through the gap of plastic barrier and so that he could let the next customer walk-up, who is a Caucasian male. When I asked him how is it not working when I just came in and it was working fine, he said because he didn't want to check. So first it was I need my ID, now the machine doesn't work? (Someone just sounds lazy...) When I refused to leave before being helped so that I was not push aside for a Caucasian customer, Singh threw my lotto scratchers and ID around the store and continued to try and physically touch me from the other side of the counter!! I have all of this on a video with audio showing that Singh admits that the lotto equipment was indeed operable and that he was refusing service based on the fact that he didn't like me, even though this was our only encounter ever. I will be forwarding it to the BBB, PA chamber of commerce and possibly even the police since this was borderline attempted assault considering COVID-19 is a deadly disease and your employee insisted on trying to touch me. I know from working many years in retail, restaurants, and grocery stores that you are not supposed to treat customers in this manner, under any circumstance. At that moment when I was in the store I was the only non-white customer. I had witnessed Singh help the other customers before me, who were Caucasian, and he never treated them with the same disrespect he treated me. This is a racist establishment and I will never return here in my life. I have been living in the area for almost 20 years and I used to come to the 7-Eleven on my way home after school and middle school and high school. Never have I once had an experience like this at any 7-Eleven. I really hope the management at this establishment can control the workers better or they will continue to lose business, which I don't think is ideal considering we are still in a pandemic. read more

7-Eleven - Racist clerk named Singh - Convenience Stores Near Me - Palo Alto, California

Rude male cashier June 22 evening. He tried to hit on a woman customer. She clearly wasn't interested yet he kept trying. Then he ignored the next customer and was completely off putting. The male cashier does not understand what good customer service is. Never giving them money again. read more

You can go to heaven because of 7-Eleven Batman could never work here because he prefers to wear a mask. Went in around 1:30pm on 12/26/20 and the cashier was completely maskless. Not a good look. And BTW what do you think the probability is that a person who doesn't wear a mask when required to by law is being safe when he's not required to and therefore what's the harm in having him maskless at work. Exactly... 7-Eleven where you can't get Slurpees anymore but you can take a chance to get Covid... (new naming option "7-19") read more

We had a helpful cashier who was really friendly. The food seemed fresh. The store was fairly clean by 7-11 standards.

More like inconvenient store . Homies cant even communicate with you because they on the phone or trying to have conversation with another worker. Take sweet time to get from stock to the register after 12am. Always gotta have people bothering before you go in too. Person that was working didn't even have uniform or name tag. read more

Back in the day when I lived in the area, this was the only thing open in the witching hours. My friend from NYC somehow found that they sold his fave Nat Sherman's for very attractive prices. Not sure if that is compared to NYC or compared to anywhere. Sometimes it's 4am and you crave a slurpee! read more

Drove by after I made a wrong turn. I wanted to find the Bryant Street Garage but turned too early. Well, today 7/11/07 happened to be the 80th Anniversary of 7-Eleven stores (1927-2007) and a yelper had mentioned the FREE slurpee at all 7-Eleven stores. Walked in knowing this and asked one of the guys working there. Yes, it's FREE so I asked him which size is it. It's a kiddie cup size probably less than 8oz, but then it's still FREE. I saw many flavors, but I stuck to Fanta Wild Cherry. It was tasty. Walked out smiling all the way down the street. Next to Waverley coin laundry. Cross street: Lytton. read more

The Slurpee section is dirty and not stocked. The customer service is very poor. There were no small or medium sized Slurpee cups. I was forced to get a large. I grabbed an extra cup with the plan to split the large into two. Cashier had a bad attitude and he wanted to charge $.75 extra for the cup. I left the Slurpee there and walked away. read more

Just came in to the location to buy a drink. Bought 2 sodas for the promo of 2 for $3.00. I noticed they over charged me and charged me $3.59 for both not including crv and tax. The two employees refused to recognize that they overcharged me. I am more upset for the fact that these employees can not even admit there is an error and justified the fact that what I was charged was correct. Both confirmed that the sodas were 2 for $3 but paying $3.91 was correct. I ultimately returned my sodas because I was not going to be scammed by this place. This place needs to train their employees to recognize how to appropriately charge customers instead of justifying amounts charged without any mathematical justification. read more

This would be a great store...if the store enforced an anti-loitering policy. Why? The store has a small group of guys waiting just outside the door (on the Lytton side). They sometimes ask customers for money, cigarettes or food. While the store is your run-of-the-mill 7/11 convenience store (sans gasoline), you can't help but "take notice" of your surroundings. As a result, we feel a little less inclined to stop and shop here. The parking lot of this store is small and crowded (people often park for the adjoining laundry mat), so your chances of actually finding a spot is low. The video vending machine is great -- but the lines are often extremely long. We have waited in line for 20-30 minutes just to return a DVD or Blu Ray. The line inside of the store is often long as well. So, this is actually a "not-so-convenient" store. As is true of most convenience stores, the selection is limited and the prices are inflated about 25-50% over grocery stores. By 2 PM, the donuts are already quite old. They continue to sell them all night long. I have purchased stale donuts in the morning that tasted as if they were delivered a day or two earlier. Palo Alto is typically a very safe place to shop and dine. However, you sense that this store resembles one that you would find elsewhere (like in a bigger city). The "fresh" food is often stale and "meh" while the parking lot is just too small for the area. The people who loiter in the parking lot cause some concern. If the parking lot situation was improved and the store actively cleared out the beggars in the parking lot, I would give the store four stars (better than average for a convenient store). Unfortunately, the store's location and atmosphere makes it viable only for pedestrians who aren't afraid of being approached by questionable characters in the parking lot. Thus, I would give this 7/11 approximately 1.5 stars, but this rounds up to 2. read more

A1 dirt bag place. I don't get a big gulp here without my num chucks. Of course my jeans are a little too tapered but alas If something goes down, it's everyman for themselves NOTE: this is plagiarized (sp?) from Entourage Johnny Drama Decor-1 Service-4 Amenities-1 Ambiance-1 Overall a 7 of a possible 40 read more

The cashier was not wearing a mask at 10:15pm on 10/3. When I asked him to put on a mask he said, the dividers are his mask. I told him everyone is required to wear a mask. He sarcastically said, is this alright (with the mask only covering his mouth not his nose). First time I have seen an employee be so careless. read more

Little boy who looks 15 or 16 enters with a beer in his hand and then goes to ask for a paper bag so he doesn't get caught by the police. The employee hands him the bag as nothing was wrong for the little boy to be hiding a beer. Employee was very rude once I went to check out and had attitude. When I went to swipe my cars the employee turned the card reader before I could even enter my pin. I thought it was my card I was swiping not his. All I wanted was to pay for my gallon of water. Don't recommend coming here employees are rude. This store needs the employees to have customer service skills and some common sense . read more

Flipped me off the F-FINGER AT ME GOING OUT THE DOOR? I typically shop here for the BIG pizza and sweets. Tonight I did a smaller purchase and as they did not have sliced pizza so I purchased smaller items and requested a bag and got a bad response.... I typically leave the change from my purchase in the tip box and did not tonight so as I walked the door I had a response of four workers (?) flipping me off one with a banana in his hand..needless to say don't shop here to my neighbors. read more

Like any other 7eleven is mediocre. The place look clean and she shelves are full with goods. Standing in line for ipad2 and got hungry, so ordered one of those big bites. I got a large hot dog with unlimited hot chili and cheese. On top of that I got some doughnuts, glazed old fashion. Yummy! I saw someone come in and got a scratcher as well. I did not know they were allowed to sell them that early in the morning. Usually they don't sell it after a certain time at night. Overall like most 7-11 are decent place that opens 24hr with snacks and foods. Parking is available, the front door has a tiny lot, but the back has public parking available. Beware, some spots need permits. read more

I go in there almost daily because it's convienent, there's an employee who feels entitled, he's rude to customers, tries to publicly shame the homeless ones and when there's a long line he rarely helps his coworkers. He's even publicly tried to embarrase me by stating I stole from the store and I'm banned and then started laughing. The other employees when you order hot food even if there's none on the racks they will make it fresh, he refuses. Not a good look for business, yes you may come from privilege but easy come easy go. He's the kid with the earings all the other employees are pleasant even if they have a rough day. He's not, he's the only reason I give them one star! read more

Guys could be nicer. While I admire Punjabi MC immensely, I asked them for other favorite artists, and they simply would not share. Too secretive. I mean I let them in on BOTH MC Hammer and Vanilla Ice. Reachin' out hard, fellaz. American way and all that, open ears! read more

The best service ever! This people are funny and friendly. This is the best 7 11 store In the world! This service makes me want to buy more stuff from this store more than any other read more

Tried to redeem scratchers here for a simple ticket but the cashier didn't know how to use the bar code scanner and refused to honor it. When I questioned the reason, he just ignored me and looked the other way. Rude service. read more

I felt violated leaving this place. Came in after work for a pack of smokes when it was my turn in line this douche bag over the counter kept asking if I was single all the while staring at my tits (NEVER looked me in the eye), muttering shit under his breath while licking his lips. Mad I didn't just leave but goddamn I needed a cigarette. read more

This place sucks. I was literally in front of the guy and attempted to order scratchers. While I ordered this dude said "NEEEEXT" I couldn't believe my ears. I stayed in front of him, but I guess to him I was Invisible. I left immediately and said to myself " don't beat him up" boy was i close. I'm very disappointed in him. I didn't feel human when he skipped me. Smh read more

this 7-11 is terrible . the first time I got a pepperoni slice here and noticed it had literally one piece of pepperoni on it, I thought it was just my luck. stopped by last night and once again there was one slice with one pepperoni on it. WTF had to take a pic this time. employees there could not care less. read more

7-Eleven - the one pepperoni pizza slice they always a have. hard as a rock. - Convenience Stores Near Me - Palo Alto, California

When I was 10, it was the Flintstones orange sherbet push-up pops that lured me in. By 14, it was the blue Slurpee's (you can fit more in if you put the rounded cover on first). Now they have a multitude of delightful options including "the bomb" burrito, nearly McDs quality breakfast sandwiches, and jalapeno and cream cheese taquitos. I'll take 7-Eleven coffee over Starbucks any day...especially with all those flavored creamers available. From time to time I like to sneak in a lotto ticket too...yes I like to dream big. read more

You may wonder why a 7-11 could get a 5 star rating from me, and let me tell you dear reader this location deserves every single star. It's open 24 hours and it's right across the street from my apt. That means when I need something at any hour of the morning, it's right there, of course it's got all the convenience store staples, butthe wine selection is a nice touch. The ability to grab a meal consisting of decent wine, a bag of fritos, and cup full of nacho cheese at 5 am from a convenience store 50 feet from home is totally worth 5 stars read more

This 7-Eleven is pretty sketchy in an otherwise very nice area. The Good They have a parking lot, are open 24 hours, and have a Redbox machine outside. The Bad Lots of loiterers just outside the door. read more

I like the amazon locker on colorado ave. more due to the parking issue. very difficult to find a spot here.

Quick costumer service. Was in & out in a few minutes. Coffee was warm and service was good.