Was in the area and my kids wanted frozen yogurt. Staff was friendly and the place seemed clean. What made me mad was the added fee they're charging customers for using a card with no sign postage. My total was $32.04. When I asked to pay cash it changed to $30.90. I asked the cashier if they charge for using a card. She said yes. Under section 1748.1 it's illegal at a federal level to charge a patron for using their debit card. There's an exception in the state of California due to the Italian colors lawsuit. However, you have to post what you will be charging for using a card. I get times are hard especially for a small businesses owner. Being deceitful and stealing from your customers is not a great business move. Had I not asked to pay cash, I would have never known and I'm sure 99% of the people coming here aren't aware either. So here's your warning! A fee of roughly 3-4% is being added to your bill for paying with your card. read more

This has become our go to spot for yogurt. The place is always clean and the staff is always friendly. They have a lot of different flavors, including sugar free options, which we really like. There are tons of toppings and fresh fruit, and they even have two big areas just for toppings so you have plenty to choose from. We usually end up here when we're having a late night sugar craving and it always hits the spot. They stay open pretty late which makes it even better. It has honestly become one of our little favorite spots to stop by. read more

Cherry On Top - We love toppings - Ice Cream & Frozen Yogurt Near Me - Riverside, California

I literally never leave bad reviews, or any reviews at all however, I've come to this location multiple times and every time they put away their syrups and toppings way before closing to try and close earlier. They say they close at nine but it's not even 8:30 and they have the syrups and stuff put away. There were multiple people in the shop asking for them, and the girl told all of us that they were done for the night. If you say you close at nine, then close at nine. read more

Jesus, the Watermelon and Pineapple Dole Whips are amazing. They're the best options that you can get here.

Ok, the yogurt is what it is. There's little to mess up here? Service sucks when the cashier can't ring up a discount. First thing she says "get another cup of 4 ounces if you want" I'm like, that's not how this should work? So yeah, she's clueless and wasn't given the tools to make the cost what it should be. Anyway, happy birthday to unemployed me. read more

Cherry On Top - For what it's worth, I had a 4 ounce discount. - Ice Cream & Frozen Yogurt Near Me - Riverside, California

This rating is mostly towards the frozen yogurt provided- it was quite cheap in quality and I was sick for two days afterwards. Will not be returning unfortunately. Service was good, the guy greeted us when we were walking in at 9:25PM. read more

On Friday December 19th my wife wanted a yogurt. I on the other hand really don't eat this crap as I'm lactose intolerant. But, my lovely wife asked me to taste a couple of the non-dairy flavors. She convinced me to have a small cup and I selected the non-dairy peanut butter, wasn't bad. Unfortunately when I got home shortly afterward I started to get an upset stomach. Oh! Boy, this was only the beginning as I went to bed with an upset stomach. The rest of the night and following day I was sick with nausea, throwing up yogurt. I had some Peto Bismol and that didn't do a thing. At this point I'm considering going to the emergency room, but decided to wait. So, here I am 3am Sunday morning feeling a lot better. I even had a piece of toast and felt fine, no nausea or throwing up yogurt. So, at this point I'm pretty sure this was food poisoning and not the flu or something else. You people ( Cherry on Top) are going to hurt or kill someone. read more

Savannah had really good customer service like helping me with the yogurt options and even lending me a charger. Place needs more people like her. read more

Always a good trip when we come here, clean and friendly service. But tonight was especially great, I took my toddler out for valentines dinner and dessert but didn't realize how late it was, we pulled up at 9:02 right as they were locking up but when the guy saw us he waved us in and let us still grab frozen yogurt he even had us sample their special Valentine's Day flavor. Was really nice of them to stay open just a few extra minutes for us. read more

Great place for a snack it's clean love the flavors friendly staff love it. Always very clean and fresh toppings

I am extremely disappointed with Cherry on Top. This is the second time I've arrived well before closing--this time at 8:30 PM--and found the door locked. Their hours clearly state they're open until 9 PM, but the staff doesn't seem to care. I could see a lady inside, but she refused to open the door, even though it wasn't closing time yet. This used to be one of our favorite frozen yogurt spots, but it's become unreliable. I'm wasting my time and gas driving out here for no reason because they're not honoring their posted hours. It's really frustrating, and unfortunately, we'll have to start looking for other frozen yogurt places if this keeps happening. Please do better and respect your customers' time. read more

Tried this place out for the first time today. The guy working there (I asked and his name is Tyler) was really great with helping us (my wife, my mother in law, my two kids and myself) with samples and explaining the prices and how it all works. The frozen yogurt was delicious and lots of varieties to choose from and plenty of tasty toppings. We also had a lemonade slushy which was excellent! Prices are reasonable, the place was clean, and I just can't say enough good things about the service (Tyler). We will definitely be going back. read more

Cherry On Top - a table with four stools - Ice Cream & Frozen Yogurt Near Me - Riverside, California

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Tyler is an absolute asset! So friendly & helpful! The yogurt & slushies are delicious. Great variety of flavors & toppings. Would absolutely recommend this place. Will be going back. read more

Cherry On Top - Yogurt dispensers - Ice Cream & Frozen Yogurt Near Me - Riverside, California

This yogurt place is too expensive for the amount of food you get. Some of yogurt items was liquid-like soft or melted when you pulled the handle. A sign indicating that it was still freezing should have been placed had the staff checked each dispenser once in awhile. I paid with cash and I got my change but I did not get a receipt. I wasn't asked if I wanted my receipt. Oh well there goes my food reimbursement for my travel per diem. The yogurt was surprisingly good when it was not melted. read more

Yesterday I had grub hub delivery and there was a hiccup in my order. Grub hub was fine this is about COT only. I called The shop and talked to Tyler, let me tell you he bent over backwards to make things right on a new order with me he was kind and knowledgeable and truly made me feel like he cared about his customers so kudos to you Tyler keep up the great work we need more of you in the world these days read more

Very clean! They are constantly wiping down the counters. They are very friendly and have a great selection of both yogurt flavors and toppings! We definitely found our dessert spot in the area! My son loves it! read more

They have good flavors and toppings. It's clean, maybe a little pricey, but it's a good treat.

I love this place and it's always good for a night snack. But they are closing early. Went at 830 and doors were locked. Be sure and call before you go just in case they close early. read more

Great selection of toppings. The watermelon sorbet is my absolute favorite! Very clean and organized.

Great spot for fro yo! They've got delicious, fresh toppings and a good variety of frozen yogurt flavors to choose from. Dole whip is the best! We've always had great service too! They have both indoor and outdoor seating too! Definitely give it a try! read more

Stopped by during the late evening. The guy working was very kind and helpful. Thankful for him! Great worker! However!! The main reason I like my froyo is because I love all the fresh fruit on top of my yogurt... strawberries, pineapple, kiwi.. i asked the guy after looking for the fruit where all the fruit was?? It was a bunch of boba and chocolate and sweet stuff, only fruit they had was some sat out over watery, tiny, smashed blueberries and some mango. He said they carry that stuff when it's in season. ???? I said ok. But thought.. I could run to the store to right now and grab some strawberries.. there's plenty at the store.. and pineapple too! ?!?! Super disappointed not sure I'll be back Bc I like my yogurt with fresh healthy delicious fruit on it. Also their restroom key sucks. Sorry but they need to update their restroom key. I was there jiggling it for like 40 seconds back and forth until it finally opened. Looks like they're hiring so the business must be suffering too.. but come on.. in order to be successful take care of these things please. The options.. the fruit.. was the main big thing for me. :( and the fact that one other time we came and they were closed before their closing time. read more

All of the young people I've dealt with here have been fabulous. What a great crew. The issue is their boss. I've heard this woman speak meanly to multiple young employees. In addition, she has repeatedly not worn her mask correctly. We are in the middle of a pandemic and the first time I noticed this, she had her nose out. Next time, she had her mask hanging down under her chin. When I mentioned this wasn't effective against spreading droplets she said, "I have a medical condition." If that's the case, she shouldn't be working in food service. So - if it were not for her, I'd give this five stars. If it were only her, I'd give it one. read more

My girlfriend and I came in to grab something fast. Lauren was busy wiping down the machines but stoped and greeted us. She answered all my girlfriend's questions and was extremely professional and joyful for being there before the close time. I was our first time coming into this place and just an all around awesome experience. Will definitely be going again. read more

The machines are always being worked on. By the time I pick up the kids from school they should be working and the most popular ones aren't. read more

Super cool place The owner is friendly I live down the st so I usually go there when I am craving fro yo. I like all the flavors, they are good, there are a LOT of toppings. They even have a divider for those who don't like flavors mixing! (It only fits the blue cup tho). They also have HOT fudge! And peanut butter..strawberry...so cool! I kind of didn't like that they give you samples...usually other places give you the little cups and you try w.e flavors... But its cool, not a biggie. BUT OMG THE SPOONS TURN PURPLE ITS SO COOL! they are those cool spoons that turn a diff color due to the coldness...it becomes purple. The blue spoons look cooler than the pink ones. Idk I got really excitd when I noticed that. Lol read more

Cherry On Top - My sisters bowl and mine - Ice Cream & Frozen Yogurt Near Me - Riverside, California

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it says they close at 10pm but twice ive came around 9:20 and it was closed. The business hours should be updated.

Top quality toppings and good selections. You know what would make this place 100x better? Mango Dole Whip. Get on it.

Super friendly staff, always helpful and so welcoming, but never want yogurt for myself because no fresh fruit! The only fresh fruit they had is mangoes that look like they have been there a little while. They use to always have a good selection of fresh berries, kiwi, tropical fruit those types of things. And definitely haven't had it for awhile. Would love it if they can bring it back! read more

If I could give this zero stars, I would. They were blasting inappropriate foul music. I paid almost $60 to be there, and my kids were with me. I took this video from my car. This is not acceptable for a family-friendly place! Also, the workers there are not friendly and are very rude! If I had to recommend something, I would suggest going to the one at the Riverside Plaza. It is way nicer, clearer, and better-looking. They also play kid-friendly movies and music! read more

Just stopped by here at 8:40pm and was told by the girl they're not taking anymore customers even though their business hours say they're open until 9pm and their doors are still open. Bad customer service, won't be coming back. Time to look for another local yogurt shop. read more

Always fully stocked with yogurt and toppings. Very clean and smells good. Have been coming for about a year now. Always yummy and fresh. read more

Cherry On Top - Inside - Ice Cream & Frozen Yogurt Near Me - Riverside, California

The mint chocolate yogurt was horrible. Tasted like toothpaste. Yuck. Other flavors I tried weren't great either. There are so many better yogurt places, and I don't plan to come back. read more

I love this place and the owner is always friendly BUT we went on a hot day hoping to enjoy our ice cream in the AC and it had to be at least 85 degrees in there. I asked the cashier why it was so hot and he said the owner likes it warm. Please turn down your AC so we can enjoy sitting inside read more

Not much of a variety. No fresh fruit only frozen and the only none rock hard fruit was blueberries that were mushy because at some point were frozen. The frozen yogurt was also not the best tasting, I hit strawberry and it was salty and the tart one was not tarty just bitter. I recommend more of a variety of fruity yogurts and maybe add fresh fruit to menu. I came here because it was way closer than yogurtland or menchies since I live in mission grove, but I will probably make the drive out next time. read more

This is one of our favorite places for a delicious treat. There's so many great flavors and choices and the owner introduces new flavors often. It's super clean and the people that work there are polite and friendly. The owner is super nice and provides opportunities for young people going to school to have a cool place to work. One of the best businesses in Orangecrest! read more

Cherry On Top has made me a frozen yogurt lover! They have an even flow of satisfied customers. The inside design is very clean and modern. The owner and workers are always very polite, and cheerful greeting you with sample cups on your way in so that you can try the flavor before you buy. There are many fresh and healthy options here, but also hot fudge and other decadent choices. . .because sometimes it's that kinda day! The toppings are endless and at times unique as well. The possibilities are endless here and you will not be disappointed. So If you're looking for a healthier and lighter alternative to ice cream, give this place a visit and get your healthy sweet tooth fix read more

Cherry On Top - A healthier finger food with #12chase13 - Ice Cream & Frozen Yogurt Near Me - Riverside, California

Have been going to this location for awhile. Last few months they have gone down hill and have no variety of flavors anymore and nothing is ever working. They use to have holiday flavors and would look forward to seeing what is new and fun for the kids. They have the same 3 flavors... disappointed read more

Great service! The cashier was helpful and friendly. The kids loved it! :-) It was delicious!

Cherry on Top was decent. I came here after dinner with my husband. I wasn't really greeted by anyone, but there was a large group in there and the girl working there seemed a little overwhelmed. I was looking all over the place and trying to figure out how to get sample cups, when I just decided to just go for it. I got some of the pomegranate raspberry, tart, and cake batter flavors with captain crunch, cheesecake, and baby m&m toppings. My favorite topping is the cookie dough bites, but they were out so I was kind of bummed about that. The girl in front who was working was pleasant when she rang me up. The taste was good--not amazing, but good. The pomegranate raspberry sorbet had good flavor, but the texture was kind of odd. It was bubbly (almost like they made the sorbet with a carbonated drink like Izze). The tart was a very good flavor. The cake batter almost tasted a little like their banana cream pie flavor, which I thought was strange (they were right next to each other in the store). All in all, it was good. I suppose I might come back if I'm in the area and craving froyo. read more

I tried to resolve my issue by writing directly to the owner of this establishment to no avail. I think Lisa (the owner) is a nice person, but she simply offered nothing to resolve the only issue I had; letting a kid barely out of high school have the authority to deny our business for no good reason. My girlfriend and I are professional adults and were very disappointed and humiliated by this experience. We had been going there for years! I didn't care about the runny yogurt that day, things happen. I didn't care about having to wait, not the first time. But exchanging pennies of frozen yogurt for customer loyalty with no offer to make good? Good customer service comes from the vendor, not the customer's demands. Otherwise, it would be called customer demands, not service. Here is the letter I wrote directly to the owner explaining what happened, followed by Lisa's response. Dear Lisa; I have to bring to your attention an incident that happened to me at your shop on Thursday, August 6, 2020 at approximately 4pm. It involved myself, my girlfriend and your employee who identified himself as Blake. I would have preferred to email this to you but couldn't find an address for you. We live close to your establishment and while we have alternatives, we have enjoyed going to your shop from time to time alone and with family and friends. I prefer to write directly to you first to resolve this as I take Yelp reviews and other review platforms as a last resort. Here's what happened: First off, your machine dispensed very soft runny yogurt. Then, we had to wait while a group of 5 or 6 very young children tediously paid one by one with a chaperone resulting in my serving being nearly melted when we got to the register. I told the clerk that I would have to serve myself again because mine was turning into a soup. It was a small serving as I was not too hungry. Instead of simply looking at it for himself and letting me serve myself again, he said he would have to charge me for the melted serving. I refused. I accept that he may be following an inferior policy so I left the serving there. But then, he did something that was completely unfair and inexcusable... he did not allow my girlfriend to purchase her yogurt. In disbelief, I asked him to confirm that he would not sell her her yogurt and he said he wouldn't. This last action ranks as the most abysmal display of customer service I have ever witnessed. I was so disgusted that I reacted inappropriately by saying 'f*** you' to him and then we walked out and went to Golden Spoon. When I called the shop later to get the clerks name without disclosing who I was, he simply hung up on me. I was forced to drive back and ask him his name personally, which he gave, reluctantly. I would like to hear from you letting me know if this is, in fact, your policy being exercised. If not, I would like to know what you will do to rectify it and what you will do to ensure this doesn't happen again. Feel free to call, text or email me via the avenues listed above. I await your response. Here is Lisa's response: Thank you for your letter, I just received it. I apologize on behalf of myself and all of us at Cherry on Top for your experience on August 6th. I appreciate you reaching out directly to me. With the Covid 19 situation all of us mom and pop small business owners cannot afford to lose any more customers than we have, due to the limitations being imposed for such an extended period. As far as machines dispensing runny yogurt, we do our best to maintain them in top form. But as with all mechanical equipment they do fail from time to time and as soon as its brought to my attention I send out repair technicians. Again with the virus, the wait times are very long and difficult on us all. As far as the employee in question, I will address the behavior and the actions directly with him. To be completely honest, all I get is rave reviews about his customer service from customers who reach out to me on social media and at the shop. I am not saying by any means this did not occur, and I will thoroughly investigate, address, and correct the issue. If there is anything I can personally do to earn your business again please let me know. Again thank you for bringing to my attention as customer service and maintaining the utmost high quality Froyo experience is our top priority. After Lisa's response, I did reach out to her again only to hear more of the same... she will investigate and then asking me to provide customer service to myself. Think about it... you, a vendor asks what the customer thinks they should receive and then the customer says something and leaves it to the vendor to decide yes or no? The customer has only one thing to decide, do I shop here or go to another place that offers the same experience... we chose the latter. read more