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Crumbl - Riverside

3.7 (405 reviews)
ModerateBakeries, Desserts
Open 9:00 am - 10:00 pm

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Irene G.

I ordered cookies online and when I went to go pick up I have to say the staff was not that very friendly or happy to be working. I wasn't greeted when I walked in. It wasn't that busy. It was about myself and maybe 2 other people. They called my name and the box was brought to me and she just said make sure your order is right and left. She didn't close the box for me or nothing. The top box was not clean and had frosting on top and when I got to the car and was holding it on my lap there was frosting on my jeans because it was all under the box too. I have been to this exact store and never had problems the staff was nice and friendly they closed the box for me and everything and it was so busy. I don't know maybe everyone there was in a bad mood.

The cinnamon pop tart cookie... one lol drop of topping
Kristin C.

When you order a cookie and they don't want it to look or be anything like advertised..... disappointing to say the least. Mind you there was no line, no one ordering, no reason for low quality.

Yummy cookie but disappointed by how little filling they add considering it cost an extra $2 for the Dubai one

Goods: secured.
Wendy L.

Crumbl Cookies make for a great treat to bring for special events. I absolutely love their branding, which is similar to another local cookie like shop in the area. The packaging is so cute. This cookie shop is located at the Riverside Plaza (just off the 91 freeway and Central Ave.) - in front of the Regency theater - so parking can be a hit or miss. They have a couple of To Go parking spots right at the front but I've found that other people take them, even if they're not inside the shop. The do have available parking in the shared lot near the Nordstrom Rack or Trader Joe's / VONS side. Ordering is simple. I have their app and it's super easy to use. I do like the interface as well. Service is really quick here too. You're in and you're out with your cookies within 5 minutes of placing your order.

this cookies its been my favorite flavor ever!
Brenda L.

BEST COOKIES IN TOWN!!!!!!! i oder on the app i went run some errands and they sent me a notification saying that my order was ready, i walked in to the store full of people and i thought to my self great i am going to be waiting here for a while and to my surprise the call my name right away! i was so happy

Yummy Mile High Lemon Pie'

After a couple of weeks where one could not get their choice of cookie or their desired quantity of same, this location is back in full form. The Martha Stewart cookie collection this week was perfection and I hope Crumbl brings it back soon.

Chocolate chip, double chocolate fudge, Pop Tart, Peach, Red Velvet
Annie T.

Taste: Almost 4 stars. Peach - very soft, not too sweet, light peach flavor, surprisingly not bad. Strawberry Pop Tarts cookie- tasted a little peanut buttery at first, thankfully again not overly sweet. Red velvet - cookie was harder than previous 2. Ok. Chocolate chip - has slight crispy edge. Tasted slightly sweeter than the others. Double chocolate fudge - Quite sweet. Price: $25.xx for 6 cookies. Normally I can resist the temptation but my family cannot, so here I am taste testing each flavor. Lol I was tempted to get the pumpkin chocolate chip one too but my family was not interested and I didn't want to be stuck being the only one to eat that one flavor. Make sure you're signed up in app for rewards points!

Clean Crumbl

I went to Crumbl Cookies twice already. The first time, I placed a mobile order for pickup. I followed all the steps in the app--selected my pack, chose my cookies, and picked the pickup option. The estimated time for pickup was between 0 and 30 minutes. I remember it being around 7 o'clock when I arrived. As I walked in, I pressed the button on the app to notify them I was there. The store wasn't busy; in fact, it was pretty empty. The place was clean, and a staff member greeted me. I waited for them to call my name, and once they did, I picked up my order, left, and drove home. When I opened my box, I don't remember the exact cookies I ordered, but I do remember they were very crumbly and fell apart easily. I wasn't exactly satisfied, but I wasn't completely dissatisfied either. Overall, I'd rate my first experience three stars. For my second visit, I placed a mobile order for pickup again, just like before. I picked up my order around 5:45 PM. This time, when I walked in, the store was nearly empty, with only one other customer. However, I wasn't greeted. The employees just looked at me like I wasn't supposed to be there--oh well. After waiting about two minutes, I saw my order being packaged right in front of me. The worker looked at me while packaging my cookies and smiled but didn't say anything. I said, "Thank you," and left. I sat on one of the benches outside to check my order. The box was dirty when I was opening it. Oh well. That's when I realized they had given me a cookie I didn't choose. It didn't ruin my day since I knew I could just go back inside to get the right one. When I walked in, I noticed the worker's expression--it was like they already knew they had made a mistake. I told them I had received the wrong cookie, and they simply said, "Okay," before handing me the correct one. They also let me keep the incorrect cookie for free! That actually made me feel a little better. The cookies were a bit hard this time, but oh well. Overall, my experience with Crumbl has been okay. It could have been better. I'd rate it three stars.

Salted Caramel Cheesecake
Tosha L.

Ok Crumbles, come through with the Carrot Cake! That has been my favorite item from there, so far. It's not rich and lacking flavor like the the cookies. The cookies are pretty, but they are also rich and bland. Come out with another cake flavor...please and thank you!!!

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14 days ago

Delicious, love it they're always friendly, and I recommended to friends and family. Always a great spot when I have a sweet tooth.

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Alex S.

Life’s sweeter with you in the mix! ✨❤️

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3 months ago

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23 days ago

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1 year ago

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4 months ago

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6 months ago

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7 months ago

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Alex S.

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4 months ago

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2 months ago

This location a never has the cookies of the week because their employees are too lazy to make them

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Alex S.

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2 years ago

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Alex S.

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2 years ago

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6 months ago

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3 months ago

Best cookies so flavorful look just like the pictures and great customer service never had any problems

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Alex S.

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3 years ago

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Alex S.

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3 months ago

Best cookies strawberry Dubai Chocolate Brownie is really good. You should sell it year round!!!

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Alex S.

Sweet moments are what we’re here for! ✨

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6 months ago

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6 months ago

Love the cookies , the customer service is good. The cookies are sweet but perfect for a sweet too this

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9 months ago

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Alex S.

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1 year ago

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8 months ago

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8 months ago

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2 years ago

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Alex S.

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9 months ago

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9 months ago

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10 months ago

Always fresh and always friendly. Excellent customer service. It is always fast when I preorder.

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2 years ago

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1 year ago

I feel most of the cookies are good to really good. I often buy all the new ones the same day and try them all.

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9 months ago

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Alex S.

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1 year ago

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1 year ago

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7 months ago

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1 year ago

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3 years ago

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1 year ago

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8 months ago

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2 years ago

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1 year ago

So yummy. Crumbl is the best for those late night cravings for something sweet and I love that they are open late.

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11 months ago

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6 months ago

The atmosphere is always welcoming, with great service! The cookies are always freshly made and come out delicious each time!

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1 year ago

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super yummy cheesecake!! i got the original and the lemon, and while both were great i much prefer…read morethe original :) the service was great and quick even though it was just one person working (that i could see), she was super kind and awesome to talk to as well!! the restaurant itself is very spacious and honestly the perfect study spot, it has outlets and lots of tables to choose from + a restroom for customers would come again, especially with friends !!

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This establishment has been on my radar for years, way before social media had hyped it up, but…read morenever had the chance to make my way over there until yesterday. In practicing self-control, I did a 4 pack cupcake at $21. I picked dulce de leche tres leches, carrot cake, chocolate salted caramel, cookie butter tres leches. They all tasted the way they were described to be. Dulce de leche tres leches was my favorite. Marshmallow fluff in the frosting for the carrot cake was surprisingly addiciting to me. I wanted more of it. Overall, the cakes were moist, and the frosting fluffy, airy and not too sweet (which is a compliment). I love that there's a decent assortment of flavors to choose from. I'll definitely be back again to try more flavors.

The staff was friendly, service was quick, there was no line or wait time…read more I've been seeing this place on Instagram so much so we decided to try. We drove an hour and a half out to try these cupcakes and I was truly saddened and disappointed with the outcome. The cupcakes are so beautiful, however quality didn't reflect the same thing and I'm so sad to say that. The cupcakes were dry, especially the tres leches cupcakes. We were expecting it to be more moist but it wasn't. All the cupcakes have the same whipped buttercream like frosting, which is unfortunate because that kind of frosting doesn't go with all flavor cakes. The frosting is definitely heavy handed and some had to be tossed because it was just too much. Give them a try for yourself, everyone has different taste. Unfortunately this was not for us.

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Crumbl - Riverside - bakeries - Updated May 2026

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