Dr. Félix and his staff are wonderful he's intuitive to…read moreyour needs. Optum needs more medical providers like him..

Was informed that my copay was $30, checked my bank statements and was charged SEVEN THOUSAND…read moreDOLLARS for my prescription. these people are crooks, didn't even think to tell me that I could get my prescription transferred to a pharmacy that would accept my insurance. Instead they lied to my face and now I'm in a financial hole. thanks guys !! :)

Was recently change to Dr. Agcaoili due to my Dr. retiring. Only had one visit with this doctor…read more She was very brief for being a first time patient appointment who is 85. I can't say I was completely satiated with her consultation. That however is not the reason I will be changing doctor. The front desk receptionist is incredibly unprofessional and very lazy. From the first visit I could hear her speaking bad about other patients to someone there in the office. She has not followed through with anything that was discussed that day, (specialists referral, handicap referral for DMV). Even though I completed the paperwork and she said she would just call me once the doctor signed it so that I could pick it up. Not even 1 phone call to let me know why things haven't been completed or if there is anything on my part that needs to be done. Every time I call I feel like I am bothering her and she doesn't follow through with what we discuss. She expects the patient to do her job. For the last two days I have been calling the office during "office hours" and have not been able to get them to answer the phone. I have left messages and not received any calls back. This is completely unacceptable for a medical office with patients let alone elderly patients. Very unprofessional behavior and process of handling a medical office.

Trying to schedule an appt with their staff is the worst, they're rude and inconsiderate.read more

Pamela Zaldivar is an absolute gem in the medical world. She doesn't just do her job -- she shows…read moreup with genuine care, compassion, and the kind of patience that instantly calms you down. She listens like your words actually matter (a rare superpower these days), and she never rushes you through anything. What really sets her apart is how clearly she explains every procedure, every step, every "why this matters." It's like having a medical encyclopedia that also happens to be warm, kind, and rooting for you the whole time. Her explanations make you feel confident instead of confused, and supported instead of stressed. She's the kind of provider you keep for life -- the gold standard.

Appointment was at 11am! Waited over an hour just to get called in! They close at 12pm on fridays!…read moreWaiting in the lobby and Got called in after 12pm! Also majority of the staff is already leaving! This place is a joke. I would definitely not recommend unless you want to wait all by yourself in the entire building!

I have had my daughter's Pediatrician here for 3yrs. I have appreciated the freedom to decline…read morevaccines and not be fired as a patient. The staff have been very nice and cared for my kids general health.

The wait is almost nonexistent. As soon as you walk I. Your are greeted…read more You get called writhing 5 mins. I been coming here for 3years, and I plan on coming for the rest of my kiddos pediatric needs. Love Dr. Bostic

Doctor Panchal is very friendly and takes time while going over questions or concerns. Office staff…read moreis friendly and helpful. Doctor Panchal is PCP who wants the best for your health. Office is nice and clean.

Dr Panchal for Internal Medicine, is the worse doctor I have ever had, my wife is still w/ Him, as…read moremuch as i have tried, she doesn't like change. he is only good for the Pharmaceuticals, Nothing else!!! Regarding the office staff, is even worse. they don't care if my wife is in pain, when she needs a prescription for pain meds, then when they finally get it, it's wrong!!! they have an attitude that is the pits, especially the front desk, the main on. (Claudia)

All around inadequate patient care and overall lack of concern. Unorganized and bad disposition in…read morefront office.

Doctor Ramesh Karody is an outstanding physician. I have been a patient since 2017 and never had a…read morebad experience with him or his staff. I come in early for my appointments and they always take me in early. They have always have respect for my time. Doctor Ramesh Karody always showed empathy and professionalism. He is very thorough in his exams and follow-ups. I trust his professional opinion completely."

I've read through the other reviews here and I think I have an alternative view everyone needs to…read moreunderstand: I was under terrific stress (job and family criminal matters) when I grew sick. I went from 113 on Dec. 13 to 69 pounds in late January. I lost weight so quickly, I was dying (not recently - a few years back). No idea why. I went to a naturopath. I couldn't afford them (did not accept insurance). I went to another doctor in Riverside (they took the proper tests but failed to score them so I received no diagnosis). I ended up in the ER with all my muscles cramping, not able to walk more than a few feet without falling because i was so weak, my hair inexplicable falling out, itchy losses of skin on my extremities but NO GI issues. Doctors in the ER couldn't or wouldn't diagnose me. I am a white girl so most assumed I was bulemic or anorexic and in end stages. But the weight was lost in a couple of months. That's not Bulemia or Anorexia. One doctor said he had never seen anything like my issue outside staving children in Africa. Doctor Chopra (who is an amazing diagnostician) finally diagnosed me as having Celiac Disease so severe that I could no longer absorb nutrients from food. He is no saint. His bedside manor is gruff, at best. But he could figure out an asymptomatic Celiac patient when no one else could. Not only that but he FOUGHT the insurance companies to get me on a PICC line/TPN when the others had given up on me as dead. Even Chopra wasn't sure I would live. But he FOUGHT for what I needed AGAINST the insurance companies who wanted to turn me down and let me die. Will he hold your hand bedside? Nope? Does he usually have a terrible staff and horrible wait times because they are ALL overworked? Yep. Most of this is because he CHOOSES TO TAKE the poor and those on Medi-Cal - unlike other specialists. So he is SWAMPED with all of us patients who can't afford to pay out of pocket. He chooses to do this knowing most of us can't make him rich. So, yeah, your experience with him might be less than ideal. But, if you really need a diagnostician or someone to fight the insurance companies and fight to keep you alive? This is the doctor you want. Shame on those who don't admit this.

The wait here is horrible! Our first visit we waited nearly 3 hours to be seen! The staff is poorly…read moremanaged, they do not communicate anything. They used the excuse of the doctor being late yet no one bother to communicate or check on a full room of patients waiting for hours. The staff is not helpful or very great. The doctor is great, he is a good Doctor knows what he is talking about and will tell you straight out what you need to know and do.

Extremely unprofessional billing department. I keep receiving bills for a service that was already…read morefully paid when my child was born. I have called their office more than five different times and every single time they tell me the same thing: "Don't worry, the balance is cleared and you won't receive any more bills." Yet the bills keep coming. This shows a complete lack of organization and accountability. Patients should not have to repeatedly chase a medical office to fix their own billing mistakes. At this point it feels like harassment to keep sending bills that have already been paid. If the issue isn't resolved permanently, I will be forced to dispute the charges and report the billing practices to the appropriate authorities. I strongly recommend others double-check every bill they receive from this office.

The staff and the doctor are just amazing. To scheduling sick appointments, regular ones, getting…read morepaperwork completed or anything. They have great bedside manner and they are quick. The quality of care is also great. They listen to your concerns and do what they need to do. I highly recommend. I've had all my children come here and anyone I know I send here.