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    Cheng Roger MD

    3.0 (2 reviews)

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    2 years ago

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    Jacqueline Agcaoili, M.D

    Jacqueline Agcaoili, M.D

    (7 reviews)

    Was recently change to Dr. Agcaoili due to my Dr. retiring. Only had one visit with this doctor…read more She was very brief for being a first time patient appointment who is 85. I can't say I was completely satiated with her consultation. That however is not the reason I will be changing doctor. The front desk receptionist is incredibly unprofessional and very lazy. From the first visit I could hear her speaking bad about other patients to someone there in the office. She has not followed through with anything that was discussed that day, (specialists referral, handicap referral for DMV). Even though I completed the paperwork and she said she would just call me once the doctor signed it so that I could pick it up. Not even 1 phone call to let me know why things haven't been completed or if there is anything on my part that needs to be done. Every time I call I feel like I am bothering her and she doesn't follow through with what we discuss. She expects the patient to do her job. For the last two days I have been calling the office during "office hours" and have not been able to get them to answer the phone. I have left messages and not received any calls back. This is completely unacceptable for a medical office with patients let alone elderly patients. Very unprofessional behavior and process of handling a medical office.

    Trying to schedule an appt with their staff is the worst, they're rude and inconsiderate.read more

    Chopra Rakesh MD

    Chopra Rakesh MD

    (19 reviews)

    I've read through the other reviews here and I think I have an alternative view everyone needs to…read moreunderstand: I was under terrific stress (job and family criminal matters) when I grew sick. I went from 113 on Dec. 13 to 69 pounds in late January. I lost weight so quickly, I was dying (not recently - a few years back). No idea why. I went to a naturopath. I couldn't afford them (did not accept insurance). I went to another doctor in Riverside (they took the proper tests but failed to score them so I received no diagnosis). I ended up in the ER with all my muscles cramping, not able to walk more than a few feet without falling because i was so weak, my hair inexplicable falling out, itchy losses of skin on my extremities but NO GI issues. Doctors in the ER couldn't or wouldn't diagnose me. I am a white girl so most assumed I was bulemic or anorexic and in end stages. But the weight was lost in a couple of months. That's not Bulemia or Anorexia. One doctor said he had never seen anything like my issue outside staving children in Africa. Doctor Chopra (who is an amazing diagnostician) finally diagnosed me as having Celiac Disease so severe that I could no longer absorb nutrients from food. He is no saint. His bedside manor is gruff, at best. But he could figure out an asymptomatic Celiac patient when no one else could. Not only that but he FOUGHT the insurance companies to get me on a PICC line/TPN when the others had given up on me as dead. Even Chopra wasn't sure I would live. But he FOUGHT for what I needed AGAINST the insurance companies who wanted to turn me down and let me die. Will he hold your hand bedside? Nope? Does he usually have a terrible staff and horrible wait times because they are ALL overworked? Yep. Most of this is because he CHOOSES TO TAKE the poor and those on Medi-Cal - unlike other specialists. So he is SWAMPED with all of us patients who can't afford to pay out of pocket. He chooses to do this knowing most of us can't make him rich. So, yeah, your experience with him might be less than ideal. But, if you really need a diagnostician or someone to fight the insurance companies and fight to keep you alive? This is the doctor you want. Shame on those who don't admit this.

    The wait here is horrible! Our first visit we waited nearly 3 hours to be seen! The staff is poorly…read moremanaged, they do not communicate anything. They used the excuse of the doctor being late yet no one bother to communicate or check on a full room of patients waiting for hours. The staff is not helpful or very great. The doctor is great, he is a good Doctor knows what he is talking about and will tell you straight out what you need to know and do.

    Cheng Roger MD - internalmed - Updated May 2026

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