good doctors, clean facility. Very…read morehappy..............................................................................................................................................................................................................................................................................................................................................................................

The providers were excellent. My only issue is the lack of transparency for charges. I did weight…read moremanagement for months and payed the fee for medication. Months after discontinuing service I got charged with 300 dollars with no explanation. Its unfortunate because I would have paid the cost upfront or if it was something I couldn't afford id not even do the service.

I will always go back there. Both my husband and I have been there and we got very good results…read morefrom the staff.

I've been to the clinic unfortunately on several occasions. They have always been prompt and…read moreattentive on resolving by medical problems. Always happy with the results. Yes I would recommend the care they offer!

Have only been here twice but both visits were great. Both Dr. K and Ms. Bolson were very…read moreprofessional and explained test results in a way I could understand. Never felt rushed like I have with other doctors. Awesome Officer staff as well. Kudos!

I called Dr. K's office to schedule an appointment as a new patient, and unfortunately my…read moreexperience with the receptionist, Margarita, was extremely unprofessional. During the call, she repeatedly asked for my name and basic information multiple times, even after I answered several times clearly. The conversation became very confusing, and instead of handling it professionally, she repeatedly said "oh my gosh," laughed during the call, and spoke to me in a rude tone. When she mentioned that my information was not on file, I explained that I was calling because I was a new patient. She responded by saying, "Well, you should've said that before." At that point, I expressed that I felt she was being rude and unprofessional and simply asked for the referral doctor's phone number instead. She then hung up on me. It's unfortunate that someone seeking medical help would be treated this way. Patients should be treated with patience, professionalism, and respect, especially during their first interaction with a medical office. Hanging up on a patient and making them feel mocked or dismissed is unacceptable.

I had a very positive experience at Riverside Urgent Care. I really appreciated being able to make…read morean appointment online, which made the entire process so convenient. When I arrived, the check-in process was seamless, organized, and efficient. I was especially pleased with the care I received from the physician assistant Taheen and nurse Stephanie. They were both kind, attentive, professional, and made me feel very comfortable throughout my visit. I never felt rushed, and I truly felt that they cared about my concerns. It's reassuring to know that when you need urgent medical care, you can have an experience that is both efficient and compassionate. I was very happy with the care I received and would definitely recommend Riverside Urgent Care to others.

Came for back pain I've been having for months They sent me…read morefor x ray here The white man that did it Was very rude saying bad words cause he couldn't take a photo with his machine I wouldn't recommend anyone coming here for X-rays That man shouldn't be working if he can't do his job or control his anger. I was going to tell him something but what's the point.

I came into this office last Thursday and Friday for my kids and myself due to sinus & ear infects…read more The wait time was not long at all! My first visit I went right @ 2:00 there was 3 ppl outside waiting in line for them to open. My second visit I went about 6 I was out of there by 6:45 maybe 7:00 not sure. But it wasn't a long wait at all. It's clean and everyone was friendly! My initial visit was great I was greeted both times the doctor was friendly fast and efficient. The nurse and doctor was very friendly & patient with my toddler as she was scary lol and not wanting to be touched. I've been complaining to two diff doctors I believe I had a sinus infection and they did nothing! I came in seen this doctor she checked me noticed my ears needed to be cleaned, the nurse flushed my ears out and treated me to the sinus infection I've been on antibiotics and feeling better! Finally someone who listened to me! & took me seriously.

DO NOT GO HERE!!! Visited twice. The staff is absolutely rude and arrogant. They're disgustingly…read morelazy people. They're not trust worthy. Rashida Shah is an NP. She did not disclose to me that's she's a nurse practitioner instead claiming she's a doctor. They choose not to provide costumer service, lacking all empathy . No smiles, no curtesy, disrespectful body gestures like rolling of the eyes, sighing, condescending. They act as if you don't exist. don't even ask questions regarding your visit. Drs, PAs, NPs, MAs, and other staff only want to close up and leave. They don't care about patients health. First visit a laceration requiring stitches.Was referred out to the ER while having the ability to treat there. I was told Im experiencing allergic reaction and stated " we don't want to be held liable due to all your allergies" I was not having an allergic reaction. They falsified medical documents by reporting allergic reaction to Hibiclense which is inaccurate. Denying knowing about any allergies. Lying outright on documents. Last visit, for bronchitis and mild lower abdominal discomfort. I was given a lot of push back. The Dr required an x-ray before treatment which can take up to 3-5 days to get results. Ultimately pushing me to the ER for immediate test results and treatment. I was told I can only pick one health problem to be treated In each visit. I was given paperwork and then being ask for them back to be shredded. When I declined, in a threatening manner the "Dr" said "well that fine, but I will be documenting this in your chart". I expressed being denied treatment due to being denied treatment. With lots of pushback, intentionally being difficult to justify not treating, and Referring me out.

Dr Ohri is the best primary care physician. His quality of care is always thorough and kind. I have…read morebeen coming to him for over 10 years and am happy I found him. Thank you Dr Ohri.

Since writing my original review, I took this doctor's advice and found a new healthcare provider…read more The difference has been remarkable. My new physician sat down with me for at least 30 minutes, listened carefully to my concerns, and made me feel as though my health actually warranted his time and attention. By comparison, my experiences with Dr. Sameer typically involved appointments lasting no more than five minutes. I am genuinely amazed by how much happier and more confident I feel with my new doctor. To anyone struggling with the American healthcare system, my advice is simple: keep looking until you find a provider who is willing to give you the time and attention you deserve. There are physicians who prioritize the quality of their care rather than taking on as many patients as possible in pursuit of greater profit. My interactions with Dr. Sameer also left me with the impression that he was socially awkward, dismissive, and difficult to communicate with. That may not bother every patient, but when someone is responsible for addressing serious health concerns, effective communication and a willingness to listen are extremely important. I am grateful that this experience ultimately pushed me to find a physician who treats me with considerably more care, patience, and respect. Thank you.

I have been going to this office for over 15 years. Dr Bill and his assistant Reina are the BEST!…read more I live in Long Beach and drive 60 miles to see them when I have an appnt. Great staff, clean office and I never wait longer than 5-10 mins to get in one recommend I'm there! Kim

The service here has been hit or miss. The first person I talked to when I tried joining this…read morepractice was a bit impatient and unhelpful when I tried asking logistical questions about signing up with my PCP. Then she got my email address wrong when I tried to sign up for the patient portal. When I called back I spoke with Gwen, who was super friendly and helpful. She corrected the error right away. I arrived early for my first appointment and was taken in at a decent time but it took a while to actually see Dr. Virk. When I met him, he seemed very knowledgeable and patient with my questions and concerns. He seemed like he actually read through the thick patient intake packet I completed. He was warm and genial. He didn't seem to be in a huge rush to get me out of the door. I was pleased with my experience, and felt that the wait was worth it. When I got my lab work done, I messaged Dr. Virk but never received a response from him, only from his staff stating they had sent the message to him. When I tried to call, I left a callback number after a long wait and was never called back, though the automated message stated I was next in line. I left another message on the patient portal explaining this and my availability in trying to schedule an appointment. I did receive a call and voicemail the following morning. When I called back, I immediately received an answer and was able to schedule a phone visit within a few weeks. My previous doctor's office allowed people to schedule appointments online through their patient portal or via text, which I found helpful. I do wish this was the case with this office. I also wish I could see after visit care instructions and information on the patient portal, as I can be forgetful with verbal instructions and would like to be able to refer back on the specific directions my doctor has given. Overall, I like this office, but having a more modern way of scheduling appointments and accessing my health data would make it 5 stars.

PERFECT FOR PEOPLE WITHOUT INSURANCE. I'm so grateful for…read morethis clinic. Consultation fee was $35. Every other urgent care or clinic quoted me $150 and above just for the visit. The office was very clean and newly decorated. The receptionist made the check in process quick and easy. I only waited 5-10 minutes before being called back into the room to see the physician. We went for an infected nail bed and really just wanted a prescription for antibiotics. Although the visit was quick, I felt that all of our concerns were addressed. We did not feel pressured to receive any additional treatments like a physical or blood work but they were offered. Overall we left the office paying less than $100 for the visit + medications and spending only 30 minutes inside. YOU CANT FIND CARE LIKE THIS ANYWHERE ELSE!! Thank you to the staff for having this available to the community.

Friendly and polite front office staff. Answered all my questions. The provider was caring,…read morehelpful, explained all issues of concern with me. She loves her job and it shows in the care she gives. The visit went quickly. Complete physical was thoroughly done. And if you do not have insurance, you can pay out of pocket and it is affordable!! The office waiting room was clean and smelled refreshing. Patient room was the same. I would recommend this office to my family anf friends.