I called Dr. K's office to schedule an appointment as a new patient, and unfortunately my…read moreexperience with the receptionist, Margarita, was extremely unprofessional. During the call, she repeatedly asked for my name and basic information multiple times, even after I answered several times clearly. The conversation became very confusing, and instead of handling it professionally, she repeatedly said "oh my gosh," laughed during the call, and spoke to me in a rude tone. When she mentioned that my information was not on file, I explained that I was calling because I was a new patient. She responded by saying, "Well, you should've said that before." At that point, I expressed that I felt she was being rude and unprofessional and simply asked for the referral doctor's phone number instead. She then hung up on me. It's unfortunate that someone seeking medical help would be treated this way. Patients should be treated with patience, professionalism, and respect, especially during their first interaction with a medical office. Hanging up on a patient and making them feel mocked or dismissed is unacceptable.

Have only been here twice but both visits were great. Both Dr. K and Ms. Bolson were very…read moreprofessional and explained test results in a way I could understand. Never felt rushed like I have with other doctors. Awesome Officer staff as well. Kudos!

This man needs to retire. He misdiagnosed my mother and the severity of her illness she had last…read moreyear. She most likely would have died if she hadn't gotten professional care from another doctor. Do not recommend; or if you go to him to only be brushed off, go to another doctor for a second opinion--it could be a matter of life or death.

Dr. Doughten was recommended to me over 30 years ago when I first moved to Riverside, and I've been…read morehappy with him all these years. He always takes the time to listen and discuss my health issues and concerns, and I never feel rushed. Wait times at the office upon arrival are short, and I've always been happy with the specialists that he has referred me to.

Amazing group of caring professionals. We offer same day appointments, have providers who listen…read moreto your concerns and take that extra step to make sure you are take care of.

I have left a call back....as they list that as an option. 1 1/2 hours later, with no call, I am…read moreback on the phone and have thus waited 40 minutes....SO FAR. This does not bode well and appears to echo the sentiments of another reviewer. This is the NEW medicine.

All new doctors here now definitely not as good as Dr Kane and the nurses he had…read more The front desk lady is rude and doesn't seem to like doing her job because she sucks at doing it.

Omg... with Robin gone, it's been amazing!! So glad she's gone…read more 5 Stars!! Dr. Kane is a good Dr. It was his secretary that was the problem!!

Stay away from this place! Careless , unorganized, severely…read moreunderstaffed never even met the docotors themselves! immposible to get an appiotment! They don't care about your well being, even bother to answer the phone! I really dont know what these people are thinking?1 what business they are in? these are sick people whom chose to trust them and their doctors that don't even exist!!

I have been a patient with this group for a few years now. Do not use this group. When I want to…read morebook an appointment I'm on hold forever, they insist on same day appointments which working people would have a hard time setting up and they are rude. They drill you with questions and correct you throughout your conversation. I have called back same day to speak with another office person and they treat me a bit better even trying to get me an appointment on my day off. When you do see the doctor, it's not Mahdi you see. The doctor you do see is dismissive to most concerns. Recently they sent me out to a referral. I had blood work done at this other doctor. When I returned to the office they said they never saw the labs and that the labs I had months before showed I was in good health and that they didn't need to see the new labs. I even told them the new labs reflected blood sugar issues and high cholesterol which I thought they would care about. They didn't even try to get the new, more recent labs after I address my concern that they refused to see those labs and communicate to my referral doctor... which was a more advanced and specialized doctor. I even had to get my own paperwork and deliver it to my new doctor as they refused to do the leg work to get these important documents. What exactly do these doctors do anyway?? I'm getting a new doctor soon even if I have to start all over with new paperwork... which is worth it!

Absolutely amazing experience! The doctor was incredibly attentive and took the time to listen to…read moreall my concerns. I felt very comfortable and well cared for throughout my visit. Highly recommend!

Dr. Tang is the kind of doctor you watch on old TV shows where they have the family doctor that…read moretakes their time, listens to you, and you really feel like she cares! I always feel like I am in good hands and that is a good feeling to have these days in a doctors office. Thank you Dr. Tang!

Very clean and friendly clinic . From the moment I got here the staff were amazing definitely…read morecoming back to this location. They were able to answer all my questions and made me not feel nervous about coming to the doctors.

Very friendly and great service! Will be telling the family. The care I received was attentive &…read morethe care of quality was great. I went in for a physical and good vibes all around.

I don't see a review page for the other offices so I'm assuming reviews go here…read more My sons, both adults (one with special needs) see Dr. Smallson in the Glendora office. Dr. Smallson is AMAZING. She's just phenomenal. She's thorough, friendly, and seems to truly care about her patients. My sons love seeing her. The reason I'm giving this such a low rating is to warn people about the appointment setters. Just the men; I have no clue why. Oh my goodness. I get snark up one end and down the other...no matter what. I'm by no means a Karen or someone who typically asks for something outside the range of the norm for making and keeping appointments. But I cringe every time I have to, because I have to speak to an appointment setter. There are two males in particular who are just automatically angry, not sure why. They sound as if they're infuritated that you interrrupted something by calling, LOL. The one I spoke to today -- I didn't get his name, unfortunately -- started right out the gate with a negative tone. Okay, no biggie, some people don't sound like they're doing cartwheels when you call, it was all good. I had just spoken to a woman who was somewhat more cheery but told me my son couldn't have the test without an appointment (my son is already a patient). But I wanted to get a TB test for my son so he could go into a July and August program at the Regional Center. So I was kind of stuck. So she switched me to...this guy. (ominous music in background) The earliest appointment they had was for the end of August so I asked whether he could come in just for the test, or whether we could be mailed a lab order, so he could attend this program. This snarky dude (LOL don't know how else to put that) said "No, he can not JUST come in." I explained, briefly, that my son needs the test to get into his program and the appointment setter said, "We already have patients." I said, "Yes, I know." (???) He said, "So no. He can't *just* come in. Doctor's offices have schedules." WTF? I said, "Yes, I'm aware of that. Is there any other way for him to get the test?" I mean, I was happy to go to Urgent Care or something. Long, looong pause. Then: "I'm sorry, we aren't doing TB tests." Um say what? I said, "Oh. Well, where do we go to get one? He isn't allowed into the program unless he has this test." Simple question. What do other parents do, you know? Just say "okay, I won't have my child have the required medical info" and not take their kids to whatever educational program they go to? There must be some way this practice's patients are getting tested. (I didn't say any of this, I'm just explaining.) It's not like it's the craziest, most difficult test to get a hold of. I wasn't asking for my son to be tested for St. Vitus' Dance. Long, long, long silence. I asked, "Hello?" This dude said, "Yes, I'm checking." Okay then...I said, "Oh, okay, I'm sorry." So finally this dude said, "He can go to one of our other locations. Pasadena, Riverside or Ontario." Oh thank goodness! But...this dude knew how to get the test and just didn't want to tell me? Curiouser and curiouser, as Alice said in Wonderland. But I didn't snark, I didn't say any of this, I just said, "Oh, that would be great!" He snapped, "Which...one?" Holy crap. "Um...I think Ontario would be best." So..okay. Got that appointment. Finally. After being abused enough, I guess, LOL. (It's this hard?) So I sad, "I also need an appointment for my other son E, but that one isn't urgent, so Glendora whenever you can get him in." So this guy told me a date and said, "C is confirmed for this date, this time, etc." I said, "No, it's my other son." HUGE DEEP inhalation and exhalation. "Your *other* son?" Yes, Captain Someone Pizzed in Your Cornflakes, some people have more than one child... "Yes. E. And it's not urgent, so a date farther out is totally fine. Do you want his date of birth?" Silence. "Do you want his date of birth?" I asked again. "Should I..." I kind of trailed off, I think. I was kind of afraid of this dude. :p Not in a physical sense, but damn, dude. Literally anything I said was just pushing this guy's "How dare you ask for a medical test for your son" button, hard. A wait. No sounds. Not even the tapping of a keyboard. "Hello?" I asked, wondering if we'd been disconnected. "Yes, yes, his date of birth." So...that's how that went. I'm willing to go through the gauntlet of daring to ask for appointments so that we can keep Dr. Smallson as our regular PCP. But the next person might not be. Be prepared to have people be ANGRY at you when you call. Like, not just rude or dismissive. But angry. Wish they would do something about this. There's literally no way I'm the only person who has ever complained. Jesus, just manage not to be insulting and sarcastic and angry, dudes. (Unless you're being spoken to in an unacceptable way.) It's not much to ask. Pretty easy, really.

The staff is sweet, i am a old man and i loved how the nurse came out to help me walk in the…read moreclinic, the staff on call is sweet and listen to me talk and help my issues and always are freindly will be going there for a long time now

I'm so glad I found Dr. Dzvonick. I've been dealing with Kaiser for the last 10 years and am…read moreabsolutely fed up with their one-size-fits-all approach to healthcare. I really felt like another number instead of a patient. Dr. Dzvonick is a great listener, is reasonable, and is clearly in this business to make a positive impact in his patients' lives. His services are worth every penny.

Bizarre First off,…read morewebsite is deceiving as it says $320 for a consult and lab tests. Only after I paid for my consult and the additional tests did the receptionist tell me the little "2" at the end of the description leads to a footnote where the tests are separate. So my bill was almost $900 for a 35 minute consult and one saliva hormone kit and a blood test. Make sure you read EVERYTHING on the website. My primary concern was dismissed by the doctor in the first 5 min. He asked to see my skin and told me he has the same type of moles on his skin, his moles were bigger, and that they aren't connected to anything hormonal, which was my concern. This is when I should have left, since he either didn't take me seriously or didn't know how to help me with that and just couldn't admit it. Then he took my pulse and literally accused me of trying to slow down my pulse. "It was normal but then you tried to slow it down." Uhh.. what??? It made me feel belittled, again. I ended up paying for the consult and tests, went home and realized I was pretty unhappy and this wasn't going to work out. I called the next day asking for a refund and to discontinue my journey with the doctor. Came into the office, was processed the refund for the tests only. Receptionist then hands me a letter from the doctor. It was like a bad break-up letter, lol. He states that he gives the same level of care to all other patients. If that's really so, then take your money elsewhere, where you won't be dismissed for something seemingly benign. He is happy to take a pretty hefty fee of $320 and not want to make it right if you're dissatisfied. Everyone has a right to post reviews. His tried to make his letter to me intimidating, so I perhaps wouldn't be honest about my experience on the internet. Well, people have a right to know. On a happier note, the receptionist was nice and prompt. Save yourself some time and choose any other doctor he listed on his letter. Dr. Dzvonick has a HUGE ego.

good doctors, clean facility. Very…read morehappy..............................................................................................................................................................................................................................................................................................................................................................................

I have been going to Raincross Medical Group for a few years now and I can't say enough good things…read moreabout Dr. Kimberly Belleza NP I've seen Dr. Belleza for a while now and she is simply the best!! Each time I go in there distressed, not feeling well... I come out of there feeling so much better. She is professional, excellent listener, really aims to understand her patients as people, kind, caring, knowledgeable, patient and never rushes the visits... She makes sure all of my concerns are addressed. I feel heard and seen... She is AMAZING! I've seen many Dr's. and it's very rare to have someone have all these great qualities like Dr. Belleza does. I highly, highly recommend her! The staff is friendly and respectful as well. Dr. Solis is amazing too, he is the male version of Dr. Kimberly Belleza in great qualities.