Altais is the platform for Brown &Toland patients. They have not merged medical history, etc to my physician's office. Three weeks of personally trying to update MyChart with no help from tech support. Calls and emails not returned. No action taken on their part.
Altais has dropped the ball and has not responded to my requests regarding access to my files. I can not make appointments, request referrals, message my provider, see test results, etc.
Altais failure to transfer my files is causing potential harm or possibly death. This is verging on malpractice. read more