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    UCR Health - Riverside Downtown - Primary Care

    UCR Health - Riverside Downtown - Primary Care

    2.8(37 reviews)
    0.7 mi

    This review is for Dr Al-Khoury and the Neurology department. Dr Al-Khoury is incredible !! I feel…read moreso lucky to have found her, she was recommended to me when I was looking for a neurologist specializing in headache conditions. I've seen three other neurologists and she has been by far the best experience. She is incredibly thorough, brilliant, and so kind/compassionate. She really listens and explains everything. She came up with a great plan of action for me and I'm happy to say that just a month after seeing her for the first time, my near daily head pain and very frequent migraines are drastically reduced. She also gave some insight on a potential new diagnosis for a different type of pain I'm experiencing. Dr. Al-Khouri is the best !! The rest of the staff is very sweet also. It's easy to make appointments and the texting function in the app is really helpful. Maggie has been great too in helping organize things.

    I am completely shocked by the lack of professionalism and basic empathy at this facility. I had an…read moreappointment with Dr. Phon and the experience was deeply unsettling. While I was actively trying to explain my symptoms--which is the entire reason a patient visits a doctor--Dr. Phon literally walked out of the examination room mid-sentence.As a medical professional, walking out on a patient who is sharing their health concerns is incredibly rude, dismissive, and unprofessional. Patients deserve to be heard, respected, and treated with standard human decency. I will not be returning to this doctor, and I highly advise others to look elsewhere if they want a physician who actually listens.

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    UCR Health - Riverside Downtown - Primary Care
    UCR Health - Riverside Downtown - Primary Care
    UCR Health - Riverside Downtown - Primary Care

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    Pejman Solaimani, MD - Riverside Digestive & Liver Health Clinic

    Pejman Solaimani, MD - Riverside Digestive & Liver Health Clinic

    2.9(17 reviews)
    2.2 mi

    Dr. Salaimani is a wonderful Dr.. after my second endoscopy he called and explained the results and…read morethe treatment plan. After that, I had an ultrasound of my liver and found an issue so I made an appointment. Unfortunately I was seen by a nurse practitioner who launched into the results from a while ago that I already talked to the dr. about. I stopped he and told her that I was there for a different issue. She said that she wanted to go over the results from tests done months ago and would get to the liver issue later. Update: No one answers the phone down there and instead an "AI" assistant answers but offers no help. My appointment with the dr has been scheduled 5 months out. The Dr is great- his support staff, including the snotty NP, is not helpful or caring.

    Dr solaimani is kind and seems genuinely concerned and interested in helping you however , his…read moreoffice staff , computer system and portal are incompetent. There is no follow through . No one takes responsibility for the total care of the patient here . The office staff controlled solve, the portal doesn't contain results or provide easy assess to enter information regarding history ,medications etc At My first visit ,Dr Solaimani ordered labs and other tests unbeknownst to me. The office staff scheduled an appointment for me to follow up with the doctor two months after the first appointment for which I had to pay a $70 co-pay and my insurance was billed several hundred dollars. When I got there, they told me I hadn't done the labs the Dr had ordered. I inquired as to why I wasn't notified of the labs at the first visit , there answer was " well we must've had a student who put you in the room and she didn't enter your specific lab you use into the computer " . When I ask about why there was no follow-through on this why no one called me to inquire about why I hadn't had the labs before my appointment, they said oh we don't do that. We don't have any way to know about that. They kept referring to possibly a student that made mistakes the last time I was there. No one wanted to take accountability and they couldn't explain the process of how these things are normally done. It sounds like computers run this office, not thinking responsible people. The nurse practitioner I saw (when I had scheduled an appointment with the Dr) spent only 6 minutes with me informing me "all the results of my previous colonoscopy was normal) something the Dr told me after the procedure. Then ushered me out to schedule another appointment in two months after I complete the labs they had "previously ordered. When I ask about why I didn't see the doctor at this visit, as previously scheduled I was told "oh you have to tell us when you come in so we can put you in the right room to see the Dr." "We don't know who your appointment is with!" This office needs an overhaul from the top down! I feel they just want to schedule expensive procedures such as colonoscopies and EGD's , bill your insurance then dismiss you after they have completed these .I will not return!

    Priya Kunaseelan, M.D

    Priya Kunaseelan, M.D

    4.4(16 reviews)
    0.2 mi

    I called Dr. K's office to schedule an appointment as a new patient, and unfortunately my…read moreexperience with the receptionist, Margarita, was extremely unprofessional. During the call, she repeatedly asked for my name and basic information multiple times, even after I answered several times clearly. The conversation became very confusing, and instead of handling it professionally, she repeatedly said "oh my gosh," laughed during the call, and spoke to me in a rude tone. When she mentioned that my information was not on file, I explained that I was calling because I was a new patient. She responded by saying, "Well, you should've said that before." At that point, I expressed that I felt she was being rude and unprofessional and simply asked for the referral doctor's phone number instead. She then hung up on me. It's unfortunate that someone seeking medical help would be treated this way. Patients should be treated with patience, professionalism, and respect, especially during their first interaction with a medical office. Hanging up on a patient and making them feel mocked or dismissed is unacceptable.

    Have only been here twice but both visits were great. Both Dr. K and Ms. Bolson were very…read moreprofessional and explained test results in a way I could understand. Never felt rushed like I have with other doctors. Awesome Officer staff as well. Kudos!

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    Priya Kunaseelan, M.D
    Priya Kunaseelan, M.D - Dr Kunaseelan is amazing!  Office is nice clean and organized!

    Dr Kunaseelan is amazing! Office is nice clean and organized!

    Priya Kunaseelan, M.D

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    Mousa Matar, MD - internalmed - Updated August 2026

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