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    Guzman Richard, MD

    3.2 (20 reviews)

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    Ask the Community - Guzman Richard, MD

    Review Highlights - Guzman Richard, MD

    Guzman has been my primary care physician for the past 15 years.

    Mentioned in 2 reviews

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    Optum - Moreno Valley

    Optum - Moreno Valley

    (7 reviews)

    This place always has issues with their phone system for years now or never wants to pick up the…read morephone. If you ever need to speak with them YOU MUST come in person to have the privilege of communication to make appts or ask questions. Leaving a message on their system goes into a black hole that gets no response. The quality of care is not something I would consider safe, many suggestions or advice for care end in hospitalization. It would be nice if they could improve with communication. The only way you can reach a live person right away is after 5pm because that rings directly to an answering service who will NOT reach out to anyone in the office (office closes at 5pm). The best they can do is an after care nurse after a long delay. You would actually have better luck reaching Tesla over the phone than you would at this place. Noticed the Business owner response below and I called 800-403-4160. Tried to navigate the IVR and finally got to a live person. I asked if they can transfer me to the Patient Experience Team, I was told no dept, group, or people like that exist. Would you kindly share the exact phone number and IVR key sequence to get to a LIVE person without being on hold for extended wait times?

    Promp service, nurses great manners, caring Doctor makes sure to lesson to me as questions, suggest…read moreother alternitives to help you with your treatment, give you lots of information take the time to lesson, if I dont have appt an need to go in they make the time to add me in always there very considerate, help you fine the best medicine solution, and is a great place to go I am very confortable with my doctor an nurses fill safe. VERY CLEAN VERY UP TO DATE COVID AWARNESS AND PROTECTION, NICE AREA And parking accesible

    Guzman Richard, MD - familydr - Updated May 2026

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