I called Dr. K's office to schedule an appointment as a new patient, and unfortunately my…read moreexperience with the receptionist, Margarita, was extremely unprofessional. During the call, she repeatedly asked for my name and basic information multiple times, even after I answered several times clearly. The conversation became very confusing, and instead of handling it professionally, she repeatedly said "oh my gosh," laughed during the call, and spoke to me in a rude tone. When she mentioned that my information was not on file, I explained that I was calling because I was a new patient. She responded by saying, "Well, you should've said that before." At that point, I expressed that I felt she was being rude and unprofessional and simply asked for the referral doctor's phone number instead. She then hung up on me. It's unfortunate that someone seeking medical help would be treated this way. Patients should be treated with patience, professionalism, and respect, especially during their first interaction with a medical office. Hanging up on a patient and making them feel mocked or dismissed is unacceptable.

Have only been here twice but both visits were great. Both Dr. K and Ms. Bolson were very…read moreprofessional and explained test results in a way I could understand. Never felt rushed like I have with other doctors. Awesome Officer staff as well. Kudos!

PERFECT FOR PEOPLE WITHOUT INSURANCE. I'm so grateful for…read morethis clinic. Consultation fee was $35. Every other urgent care or clinic quoted me $150 and above just for the visit. The office was very clean and newly decorated. The receptionist made the check in process quick and easy. I only waited 5-10 minutes before being called back into the room to see the physician. We went for an infected nail bed and really just wanted a prescription for antibiotics. Although the visit was quick, I felt that all of our concerns were addressed. We did not feel pressured to receive any additional treatments like a physical or blood work but they were offered. Overall we left the office paying less than $100 for the visit + medications and spending only 30 minutes inside. YOU CANT FIND CARE LIKE THIS ANYWHERE ELSE!! Thank you to the staff for having this available to the community.

Friendly and polite front office staff. Answered all my questions. The provider was caring,…read morehelpful, explained all issues of concern with me. She loves her job and it shows in the care she gives. The visit went quickly. Complete physical was thoroughly done. And if you do not have insurance, you can pay out of pocket and it is affordable!! The office waiting room was clean and smelled refreshing. Patient room was the same. I would recommend this office to my family anf friends.

Pamela Zaldivar is an absolute gem in the medical world. She doesn't just do her job -- she shows…read moreup with genuine care, compassion, and the kind of patience that instantly calms you down. She listens like your words actually matter (a rare superpower these days), and she never rushes you through anything. What really sets her apart is how clearly she explains every procedure, every step, every "why this matters." It's like having a medical encyclopedia that also happens to be warm, kind, and rooting for you the whole time. Her explanations make you feel confident instead of confused, and supported instead of stressed. She's the kind of provider you keep for life -- the gold standard.

Would leave zero stars if I could, called as a medicare patient and they never called me back to…read moreverify insurance. I am sick, just moved to the area, and was hoping to find care here. Care about your patients or hire people who want to work.

First I'd like to say I went to see Doctor Rupp years ago. She helped me and my children. Second…read moreshe has the biggest heart and wants to make you better. For instance my youngest boy got stung by some bug I had the driver's side window down and it flew in the car. His had got really swollen fast. I called doctor Rupps office and we where seen right away. If you have a chance to see her go see her

Doctor Rupp has a small practice. Because of this she is the only doctor you will see - no…read morebureaucracy, no long wait times, no passing the buck. She and Alma run the office with kindness and efficiency. Doctor Rupp gives you the personal care that only a sole practitioner can give. I heartily recommend her to anyone looking for a great GP. Alma makes medical billing a breeze for all the patients. You won't find medical care like this at any conglomerate or multi-practitioner clinics.

Great quality care and an awesome staff. I definitely found my clinic. The medical team was very…read moreprofessional and very informative.

Love this place The staff is always kind, professional, and welcoming. The doctors take the time…read moreto listen and explain everything clearly. The office is clean, appointments are well organized, and I always have a great experience. Highly recommend this clinic!

Dr. Couture is one of a kind. His staff is very professional and seem genuinely happy to work…read morethere. Dr. Couture, listens, spends time with his patients, and doesn't just treat the symptoms, he is looking at your entire medical history, to work to solve your overall health and well-being. He is so genuine, that I actually look forward to seeing him. I would highly recommend him, and I have to several people which are all patients of his now.

Dr Shawn couture is always so friendly, and helpful love his office definitely recommendread more

I'm so glad I found Dr. Dzvonick. I've been dealing with Kaiser for the last 10 years and am…read moreabsolutely fed up with their one-size-fits-all approach to healthcare. I really felt like another number instead of a patient. Dr. Dzvonick is a great listener, is reasonable, and is clearly in this business to make a positive impact in his patients' lives. His services are worth every penny.

Bizarre First off,…read morewebsite is deceiving as it says $320 for a consult and lab tests. Only after I paid for my consult and the additional tests did the receptionist tell me the little "2" at the end of the description leads to a footnote where the tests are separate. So my bill was almost $900 for a 35 minute consult and one saliva hormone kit and a blood test. Make sure you read EVERYTHING on the website. My primary concern was dismissed by the doctor in the first 5 min. He asked to see my skin and told me he has the same type of moles on his skin, his moles were bigger, and that they aren't connected to anything hormonal, which was my concern. This is when I should have left, since he either didn't take me seriously or didn't know how to help me with that and just couldn't admit it. Then he took my pulse and literally accused me of trying to slow down my pulse. "It was normal but then you tried to slow it down." Uhh.. what??? It made me feel belittled, again. I ended up paying for the consult and tests, went home and realized I was pretty unhappy and this wasn't going to work out. I called the next day asking for a refund and to discontinue my journey with the doctor. Came into the office, was processed the refund for the tests only. Receptionist then hands me a letter from the doctor. It was like a bad break-up letter, lol. He states that he gives the same level of care to all other patients. If that's really so, then take your money elsewhere, where you won't be dismissed for something seemingly benign. He is happy to take a pretty hefty fee of $320 and not want to make it right if you're dissatisfied. Everyone has a right to post reviews. His tried to make his letter to me intimidating, so I perhaps wouldn't be honest about my experience on the internet. Well, people have a right to know. On a happier note, the receptionist was nice and prompt. Save yourself some time and choose any other doctor he listed on his letter. Dr. Dzvonick has a HUGE ego.

They never answer and the office girls are rude with attitude I've called for 2 days now this is…read moreridiculous

Dr Vanessa Ho is a one Dr office and in the past 8 years she has been outstanding in her expertise,…read morecaring, and communication. Her office staff are organized, efficient, and caring. The portal is user friendly and she or her staff respond to within a few hours. She anticipates my needs before I ask and provides referrals, orders for tests, results of previous tests and a date for my next office visit before I leave. The other day I went to the office to pick up a firm and they had gone to lunch. I returned to my car and heard a tap on my window and the secretary had seen me and brought the form out to me. Who does that! The best in Riverside

My doctor for decades. I trust and received the most excellent, caring service of my life. Let he…read morewho is innocent cast the first stone. It doesn't change this wonderful beautiful man. We all love you and are grateful forever.

Awesome doctor, very curtious when your explaining your illness or problem to him he doesn't…read moreinterrupt you when your explaining things to him. He is a very caring doctor. There should be more doctors out here like him.

I don't see a review page for the other offices so I'm assuming reviews go here…read more My sons, both adults (one with special needs) see Dr. Smallson in the Glendora office. Dr. Smallson is AMAZING. She's just phenomenal. She's thorough, friendly, and seems to truly care about her patients. My sons love seeing her. The reason I'm giving this such a low rating is to warn people about the appointment setters. Just the men; I have no clue why. Oh my goodness. I get snark up one end and down the other...no matter what. I'm by no means a Karen or someone who typically asks for something outside the range of the norm for making and keeping appointments. But I cringe every time I have to, because I have to speak to an appointment setter. There are two males in particular who are just automatically angry, not sure why. They sound as if they're infuritated that you interrrupted something by calling, LOL. The one I spoke to today -- I didn't get his name, unfortunately -- started right out the gate with a negative tone. Okay, no biggie, some people don't sound like they're doing cartwheels when you call, it was all good. I had just spoken to a woman who was somewhat more cheery but told me my son couldn't have the test without an appointment (my son is already a patient). But I wanted to get a TB test for my son so he could go into a July and August program at the Regional Center. So I was kind of stuck. So she switched me to...this guy. (ominous music in background) The earliest appointment they had was for the end of August so I asked whether he could come in just for the test, or whether we could be mailed a lab order, so he could attend this program. This snarky dude (LOL don't know how else to put that) said "No, he can not JUST come in." I explained, briefly, that my son needs the test to get into his program and the appointment setter said, "We already have patients." I said, "Yes, I know." (???) He said, "So no. He can't *just* come in. Doctor's offices have schedules." WTF? I said, "Yes, I'm aware of that. Is there any other way for him to get the test?" I mean, I was happy to go to Urgent Care or something. Long, looong pause. Then: "I'm sorry, we aren't doing TB tests." Um say what? I said, "Oh. Well, where do we go to get one? He isn't allowed into the program unless he has this test." Simple question. What do other parents do, you know? Just say "okay, I won't have my child have the required medical info" and not take their kids to whatever educational program they go to? There must be some way this practice's patients are getting tested. (I didn't say any of this, I'm just explaining.) It's not like it's the craziest, most difficult test to get a hold of. I wasn't asking for my son to be tested for St. Vitus' Dance. Long, long, long silence. I asked, "Hello?" This dude said, "Yes, I'm checking." Okay then...I said, "Oh, okay, I'm sorry." So finally this dude said, "He can go to one of our other locations. Pasadena, Riverside or Ontario." Oh thank goodness! But...this dude knew how to get the test and just didn't want to tell me? Curiouser and curiouser, as Alice said in Wonderland. But I didn't snark, I didn't say any of this, I just said, "Oh, that would be great!" He snapped, "Which...one?" Holy crap. "Um...I think Ontario would be best." So..okay. Got that appointment. Finally. After being abused enough, I guess, LOL. (It's this hard?) So I sad, "I also need an appointment for my other son E, but that one isn't urgent, so Glendora whenever you can get him in." So this guy told me a date and said, "C is confirmed for this date, this time, etc." I said, "No, it's my other son." HUGE DEEP inhalation and exhalation. "Your *other* son?" Yes, Captain Someone Pizzed in Your Cornflakes, some people have more than one child... "Yes. E. And it's not urgent, so a date farther out is totally fine. Do you want his date of birth?" Silence. "Do you want his date of birth?" I asked again. "Should I..." I kind of trailed off, I think. I was kind of afraid of this dude. :p Not in a physical sense, but damn, dude. Literally anything I said was just pushing this guy's "How dare you ask for a medical test for your son" button, hard. A wait. No sounds. Not even the tapping of a keyboard. "Hello?" I asked, wondering if we'd been disconnected. "Yes, yes, his date of birth." So...that's how that went. I'm willing to go through the gauntlet of daring to ask for appointments so that we can keep Dr. Smallson as our regular PCP. But the next person might not be. Be prepared to have people be ANGRY at you when you call. Like, not just rude or dismissive. But angry. Wish they would do something about this. There's literally no way I'm the only person who has ever complained. Jesus, just manage not to be insulting and sarcastic and angry, dudes. (Unless you're being spoken to in an unacceptable way.) It's not much to ask. Pretty easy, really.

The staff is sweet, i am a old man and i loved how the nurse came out to help me walk in the…read moreclinic, the staff on call is sweet and listen to me talk and help my issues and always are freindly will be going there for a long time now