1st time here with my daughter, And ladies in front desk…read more their were so nice with us . Dr. Was so sweet too.

The staff is great, I always have an awesome experience when I'm able to get in contact with them…read morehowever they are not very easy to get in contact with. They never answer when I call and will return my call when I'm already busy. It's hard, I find it easier to just go in person to speak with them but it is such an inconvenience to have to go into the office every time.

Worst care ever! I had Dr.Ann as my primary for years and she was the best of the best! When I…read moreheard she was retiring I broke in tears because it took me decades to find a GOOD DOCTOR!! She reassured me that the other drs in the facility were GREAT! Well they've been everything but Great! We feel rushed as patients in the room. When I try to send a note to the dr I never get a call back from her. I had a ER admission for unknown fainting and cardiology issues and they told me their turn around time for ER follow ups are 1-2 weeks THATS UNACCEPTABLE especially when something could be life threatening and voiced that multiple times. They were not willing to help me or see me! They've made me uncomfortable on multiple occasions. They never answer the phone it rings and rings and everytime I go to an appointment you see them laughing on their phones being obnoxious and hear phones ringing and makes me wonder why. But will be finding another provider since they lost there beautiful angel of a dr Dr Ann

Terrible service as mentioned before in some other reviews. Vast majority of patients are Hispanic…read moreand are in fact seen first. Quality of care is hardly half-decent and wait times are extremely long. WITH APPOINTMENTS. As I'm writing this now I've been waiting over an hour for the time I reserved ahead of time for this appointment. You're better off going somewhere else.

My family and I have been under Dr Pengson care for a few years. This doctor makes himself…read moreavailable to his patient. We never feel rushed during our examination. This doctor does not over book. We have never experienced long wait times. The office is always clean and his staff members are friendly and professional. Dr Joel Pengson is the best physician I have ever had! My family trust is in Moreno Valley Community Medical Group 100%. We are satisfied with his service and highly recommend him.

5 stars is not enough, been seeing Dr. pengson since he was on Fir...he is awesome. I moved away…read morefor a few years and he remained my doctor, during the pandemic he kept me feeling safe and reassured me. He takes the time, gives a direct access number to patients(which I use often, probably too much) he responds quickly and is very resourceful. The office staff is kind. They get pretty busy, every department, and often don't reply back, unless I text him and tell them I can't get a hold of anyone, and then they call immediately ( and I do mean immediate, I'll still be in the middle of a text message with him and they will call) Other than that, I am very happy with the care I receive.

My son was seen last week due to breathing problems and Dr "prescribed" medication. Been waiting…read moresince last week and still no call back or medication. Everytime I call they say they will leave a message with Dr. and STILL NOTHING! No one knows how to reach a Dr for response! My SON NEEDS HIS MEDICINE! SMH! Spoke with Shay and Marie and still no one can give me answers or a call back!

I saw Dr. E in the office. I went in because I need to have a laparoscopy done because my OBGYN…read morebelieves I may have endometriosis. Everyone in the front and the MA were kind and helpful. But when I saw the provider I felt completely uncomfortable and like I was not being listened to what so ever. I was trying to explain that I was sent here in order to be able to schedule a laparoscopy and he asked me for a general history of why I believe I have endometriosis. I explained my situation of constant pain over the past 10 years of having my menstrual but also explaining the past four have had worse pain accompanied by stomach problems and other emotional and physical problems. He asked if I had depression or anxiety and I said yes to both. He asked if I had weight gain or weight loss and I stated yes to both as well. He stated he believes I don't have endometriosis and just have a mood disorder that I need to have treated. I have been in extreme pain, done the MRI and ultrasound and all of the other tests necessary just to be told I have a mood disorder? When something was found in the MRI that made my OBGYN believe I need to have a laparoscopy done??? I felt completely disrespected as a patient and I do not wish to have a laparoscopy done with a provider that just wants to do the exam to "check that off the list" just so he can tell me he saw nothing and that this pain and all these symptoms I have are just in my head. I have had providers who don't listen to me and ignored my symptoms in the past, but this truly takes the cake for me.

She's very knowledgeable and efficient, it's very professional in the way you know she's done this…read morefor awhile. If you want excitement and quickness, this may not be the place but she does make sure she has your best interest and once she sees you, it's fast and efficient. The wait time may be a bit of a bummer but she knows her stuff.

Absolutely disgusting care. I have attempted to sue and filed a complaint with the medical board…read morefor this woman's negligence to no avail. I was pregnant, she had been my OBGYN for years prior- maybe because I was on state insurance she treated me less than? I'm honestly not sure. I went in for a 9 week appointment- it was my first visit while pregnant. I waited for hours, I finally got into a room and saw her for a total of 7 minutes. She saw there was no fetus in the womb... it was blank in the ultrasound. I advised of certain symptoms I was experiencing that I had been told were common with those experiencing Ectopic Pregnancy. She didn't do further scanning and instead referred me for bloodwork to test HCG levels. I reiterated my concern for ectopic. And she brushed me off, she literally "shushed" me. I went immediately for the bloodwork. After a week and a half of not hearing from her regarding results and calling with no response. I was rushed to the emergency room due to severe internal bleeding and emergency surgery due to ectopic pregnancy. I was on the verge of actual death. After multiple blood transfusions and the removal of one of my tubes, I survived. Because of her negligence and lack of care or due diligence I lost part of myself. I have not been able to become successfully pregnant since this experience. I also paid to get my medical records and I specifically asked for the records of the pregnancy and the ultrasound from my appointment when I came in and THEY REFUSED TO INCLUDE THEM. THEY SAID ID NEED A LAWYER TO GET THEM BECAUSE "THEY HAD NO RECORD" ID EVER BEEN IN FOR A PREGNANCY Disgusting. I don't recommend her to anyone. She should lose her practice and her license. Part of me wishes I died so lawyers would take my case and serve her with justice.

I work in medical field, Dr Guzman is very a caring physician and I appreciate his "analogy…read moreexplanations".... his staff are great as well! My entire family is under his care!

I know that I posted a review some years ago but I felt that I needed to reiterate how blessed I am…read moreto have Dr Guzman as my famiy's doctor. I'm a bit older now so I'm having to deal with tests and specialist and all sorts of things that I've never had to before and it's all been incredibly frustrating. Thank God that I have Dr Guzman, his staff, and especially Maxine to help me get through this. You won't find anyone who goes to the lengths that they do for their patients like the Guzmans.

After 40 years I'm deciding to leave.To long to see doctor. Hate new telephone service.I'm so…read moredisappointed. I have had great doctors for most until now. I'm sorry Moreno Valley clinic has gone downhill.My rating now would be o to 1

Overall, the quality of care you get at RMC is top-tier, the reason for my 1-star rating is their…read morechange to a centralized call center approach for setting appointments, which has been implemented for over a year and it simply does not work. My PCP is Dr. Margaret Song. She has been my PCP for ~15 years. If you're looking for a doctor that will quickly prescribe medications for anything, she is not for you. Every time I come to her with an illness or problem, she takes her time diagnosing the problem and offers remedies that you can do at home for simple issues. However, if you're absolutely sick, she will delve into things and identify what prescription would really work for you. I have also been to RMC Urgent Care and indeed they operate the place like an ER. I saw Dr. Frickman and he did not make me feel like any other urgent care center I've been to. He took his time diagnosing me, getting radiology and bloodwork labs completed to diagnose me. Overall, the Urgent Care takes its time diagnosing you. They might take a while to get to you, but that is understandable considering they are providing you with thorough care. Ever since they went from physician-owned to privately owned, you can see many cracks coming down the line with changes in an effort from United Health Services (UHS) to save money. They got rid of all individual receptionists at each doctor's window that was the standard practice for decades. They now have a central check-in kiosk, that part is fine. The part that has failed catastrophically is calling to get an appointment. They decided to move to a call-center approach to capture all calls in one place. This is not working, nor has it been working for a while. Being on hold for +25 minutes each time is simply unacceptable.

He speaks down to you and his voice is mean. He doesn't listen and he tries to pawn me off to the…read morehospital every chance he gets. I have not even received care from him. The office staff is great though!!!

Dr. Ghaly is the best doctor in Riverside County. He takes his time with his patients and listens…read more The staff are professional, polite, friendly, and greet you with a smile. I always feel welcomed on every visit. The office is neat and clean.

If you're looking for an honest doctor and staff look no further. They took me in last minute and…read morethe wait time was about 15-20min which isn't so bad. The pricing is reasonable and I felt very welcomed by the staff. I highly recommend this clinic if you're in the area or from the area. Si estás buscando un médico honesto y personal, no busques más. Me llevaron en el último minuto y el tiempo de espera fue de unos 15-20 minutos, lo cual no es tan malo. El precio es razonable y el personal me sintió muy bien recibido. Recomiendo encarecidamente esta clínica si estás en la zona o es de la zona.

I really appreciate the help they give you here ...the staff is very friendly and helpful and the…read moredoctor is so accurate about everything....if your looking for a good doctor's office I highly recommend coming here!!!

Primary doctor our care quality has been very great with Doctor Stanley shorts. He puts everything…read moreup-to-date regarding our health issues. He's a very good listener and explains to you thoroughly through all your medical records and all your results. That's why I gave him a five star no medical staff it's very hard to get through whatever you need Life prescriptions doesn't the main issues where I have issues with the office, but Dr. Schwartz is an excellent doctor.

Very unprofessional, irresponsible NPs work there .Be careful ! 2 hours to wait and 5 minutes to…read moresee !