In three words: not too shabby. I've been weary with Chinese delivery in Phoenix so testing this place out was a big step for me. And while I am still not a PHX Chinese food lover yet, Chen & Wok helped better my view. The crab puffs and vegetable lo mein are great. My friend got the Sesame Chicken and wasn't too impressed... It wasn't that horrible but I wouldn't recommend ordering it. The egg rolls were decent, but not the best. The thing that made it for me was the egg drop soup. I love it, but i hate the stuff you get from most places that has a consistancy of snot. C & W's egg drop is light and liquidy, like soup, not ooze. It was tasty, with mushrooms, peas, and carrots. The best thing about them: they told us the food would take an hour, they were at my house in about 30 min. So yeah, I'll probably order from them again, unless someone in yelp land lets me know about a better spot. read more

I have to say this place is a for sure staple in Phoenix because they have really good food. They have great service and delivery is exceptional. For those that had a bad experience and found Chen wok rude , have you ever thought you just might be too sensitive?? Just a thought and the review about MSG...its against the law to use msg and this business I know for sure does not use msg, Just for the record. I love Chen Wok the place has provided good food for decades here in Phoenix and that's a fact. Good people that care about providing quality food to Phoenix locals ... I personally thank you and you will not be disappointed. read more

I ordered over 60.00 worth of food. Luch specials orange chicken. I received almond chicken. When I called the store to let them know that they made a mistake the woman argued and refused to correct it. I've been going to this site for 2 years and often have lunch delivered for my colleagues at the work place. but after today I will never come here again add I will be sure too inform my co workers who eat here of my experience as well. read more

So I have been going to Chen & Wok for years. Getting the same thing. Sauteed spicy beef and teryaki chicken. Prices have only slightly risen over the decade to this market I have paid tribute too. Honestly, get take out. The restaurant is not great for privacy, nor has it been upgraded in any major way. But it does not matter. Get the take out. Enjoy it at home. Also, avoid other chen and woks around the valley. It is not the same. My only recent concern is the transition from large styrofoam bowls for lunch to segregated trays that keep the meat from the rice. I like the rice immersed in my spicy sauce. Combining them is a hassle and messy. The dinner is better, with the rice and meat in its own respective carton. I should try new things here but I have rarely been disappointed with my order. read more

This place is absolutely the WORST!!! Terrible customer service. They mess up your order and then argue with you about THEIR MISTAKE!!! Over priced mediocre food and the worst customer service all mean that this place should be AVOIDED AT ALl COSTS!!!! read more

The last time I was at Chen & Wok I realized that because I always come for takeout, I had never checked in here! This is criminal, because, as I was thinking to myself at the time: "I absolutely LOVE this place!" I determined to write a review. So the wife and I, we like takeout Chinese. We've moved four times around CenPho since we've been together - and each neighborhood we go to we struggle to find our Go-To Chinese Takeout Joint. Prior to being where we are now, this title was taken by Autumn Court and later, Siu Wok. Now, it's Chen & Wok all the way, baby. Chen & Wok hits all the right notes for American Takeout Chinese. Their ingredients are of a medium quality with an eye to being economical - but it is so well prepared and the portions are so generous that it doesn't matter. Their sweet and sour chicken is the perfect example of a food cliche done right. Equal parts sweet and sour and appropriately neon red. The chicken is dark meat, cheaper but more moist and a perfect fit for Asian flavors. Their hot and sour soup is neither particularly hot nor sour (one of my recurring pet peeves with Chinese takeout) - but a couple dashes of Tabasco and it is PERFECT. I've never had hot and sour soup that I enjoyed quite so much. Their vegetable lo mein made a true believer out of me - try it, you'll be shocked at how good it is. Another thing I love about Chen & Wok: every time I call, they tell me it will be done in 10 or 15 minutes, and it ALWAYS is. So why four stars? Well, it seems Chen & Wok, in knocking the cliches out of the ballpark, can also not escape the negative ones. Employees whose grasp of the language is questionable at best (and who most certainly should NOT be answering the phone). Dingy and spartan dine-in facilities. Absolutely crappy delivery service. Seriously, I don't even bother with it anymore, I just go get it myself. These are all common to AmChi joints and you'll also find them here. But if you crave that certain something that you get in the best takeout Chinese, this place is a safe bet. I'll post some photos of the food when I get a chance. read more

Food had great flavor but the beef as tougher than beef jerky,I would love to give a higher rating but inferior meat is what makes this one three stars, I will try them again for sure in hopes things improve they have been open for 28 years read more

Chen & Wok is a quick stop away from my house (but half way between there and my gym... dangerous!) so it's very convenient for me. The food here is good, standard Chinese take-out. It's definitely the best I've had in my neighborhood, so here my loyalties shall lay. The best part of the menu is definitely the lunch menu. Huge selection, with generous portions at a smoking deal-- starting at $3.40 up to$3.95. It's perfect for my nearly empty pockets these days. I haven't been able to find another place that I can have a cheaper, more fulfilling lunch! I've found it's best to order before and pick up, otherwise expect a loooong wait especially during peak lunch times. read more

At one time this place was an outrageously good value. I used to work within a mile of Chen and Wok and it was a common lunch destination for a lot of people in my company. The quality was noticeably better than other strip-mall Chinese places. You could get the quality of a sit-down place from take out. That was the magic of Chen and Wok. In the last few years it's become more or less equal to its competitors. You still get a lot of edible stuff for a little money, but it's just . . . edible stuff. . . . The only remaining advantage is delivery if you happen to be in the Cent Pho area, though their minimum order for delivery is now $15, and I think a charge applies. read more

I thought sweet & sour pork was to have pineapple and bell pepper in it. Well theirs didn't and I was really missing that part of the dish. If you are looking for authentic sweet & sour pork don't order from here. read more

Co-worker loves, and I mean LOVES Chen Wok, and has eaten it for almost an entire week before...I wouldn't go that far HOWEVER, it's cheap , fast Chinese food..and you get a massive plate of food! First time, I had tofu and veggies in oyster sauce, rice and egg roll..just yummy especially the tofu was great and fried..yum!! Today, just tried their house chicken, basically deep fried and over rice with sweet brown sauce..I would actually do it without the sauce or on the side and add some chili to it...but it was one of the many lunch specials and only $3.40ish, I had a drink and egg roll so it came out to be around $6.. I have to say you want something cheap but good.. try Chen Wok..get some veggies into your diet than the taco bell or McDonald's around the corner.. read more

Don't you hate when you get a craving for something and it you can't get it out of your mind until you finally give in to it? Well that is how I found Chen & Wok! I had been thinking about fried rice for days, and yesterday I decided I better just give in and get some instead of driving myself crazy! Chen & Wok is near my office, and I decided that it would be the place that I would get my fried rice fix. I am always a bit apprehensive going into new places that could be considered questionable from the outside, but it was surprising clean and bright inside. I liked the fact that you just order at the counter...and my food took less than five minutes! They have some really cheap lunch specials, but none of them were for fried rice, so I had to "splurge" and pay $5.95 for my shrimp fried rice and I also got a side of crab won-tons, which are usually my litmus test for good Chinese. When I opened the container of rice, it was packed in so tight it came overflowing out of the little carton, it easily could be 3 - 4 meals, so my "splurge" was well worth it! The rice was love at first bite! It was the prefect fried rice with bits of eggs and green onions mixed in with the plump shrimp (and these were big shrimp, not those wimpy salad shrimp), and it wasn't greasy at all...just what I needed to feed my craving! Next I tried the crab puffs, which were shaped like little purses rather than the triangles I usually see, and wow...just wow....they actually had a lot of crab and cream cheese in them...and they were perfectly crisp and oh so tasty when dunked in the sweet and sour sauce! The order came with 8 large puffs for just $3.95....what a steal! I will definitely be back to try some of their other offerings, while waiting I spied someones Lo Mein which also looked quite tasty...and the prices will be perfect for my after Christmas budget! The only downside I can see so far is the absence of Sesame Chicken on the menu....but I guess I will just be forced to try something new! read more

The food and service is always great. We have been coming here for years and never had a problem.

Pretty good food! We wanted some Chinese and this place didn't disappoint. You get what you pay for and more. Would come back and recommend to a friend. Service was awesome and we got our food really quickly plus it was super hot/fresh. read more

This restaurant is ideal for greasy Chinese food takeout and I mean that in the best way. They have THE BEST egg rolls, fried rice, veggie moo shu, crab puffs, sliced bbq pork, and things like that. Don't bother trying to eat there though... They have tables but no ambience--it's meant for pick up and delivery. But please listen to me and steer clear of things like wor wonton, kung pao, teriyaki chicken, beef & broccoli, and various seafood dishes. They don't do well with vegetables, their meats are really fatty and chewy (and if you up charge to white meat chicken, it's just dry). So if you want greasy crab puffs, and I often do, you will love Chen & Wok. But if you want light and healthy and high quality, you might want to pick somewhere else. read more

I've got to say that I have eaten at many, many Chinese food places, and this place has excellent food. I have sampled many spicy dishes, from the Yui Shan to the Curry, and all were great. This restaurant has only a few downsides. The decor is terrible, no kids menu (I am a parent of two), and a lack of high chairs (even though my kids are old enough to use booster seats). I am strictly rating on quality of food here. I would love to see them improve the interior of the restaurant to match the quality of the food, but with a full belly, I am not complaining! read more

Well, I went in here with hopes that were maybe to high. I'd seen a friend eating take-out from this place that smelled divine. The food was much less expensive than I had expected, one star. The counter staff was knowledgable and my food was timely, one star. The table tops were dirty but there was ample parking. The vegetables in my chicken and vegetables were crisp, one star. There are no pineapple, tomato or pepper chunks in their sweet and sour dishes, minus a star. The amount of styrofoam that place went through in just the time I was there was scary. They need a greener solution to their operation. read more

So I lived for a year in surprise, Az. Chen & Wok is a small chain, they have a location out there. I liked their House fried rice better, then this locations. It's ALMOST the same, but this location's lack's pork. But nonetheless the house friend rice is really good, better then I've had at a lot of chinese places here in the valley. read more

Food is mediocre Chinese, basic Americanized stuff. Which in general would be fine but the orders are never right. Size is wrong, or items are mixed up. Seems to be some fixation with shorting people on mustard. A suggestion would be to just have an option of chef's choice. Give them some money and they pick what you get. Not all of this can be blamed on a language issue..... read more

Been driving by this very nondescript place for a while and decided to check it out. Very happy I did. Super nice folks inside, and, maybe it's not gourmet, but it is GOOD and you get A LOT of food for the lunch special and it's cheap! On top of that the Chow Mein is JUST noodles. Just the way this guy likes it! Will return! read more

I would say 2.5 stars for this place, and I say that somewhat hesitantly. Let's agree that quantity without quality is not always a good thing. I can't say that my lunch was bad, but the large portion of Teriyaki Chicken ($4.59 w/ tax) with the super big chunks of dark meat chicken (or was it?) , extra sweet, syrupy sauce (I know, it's teriyaki) and just plain 'ole white rice was definitely edible, but not memorable. Service was fast, but not especially friendly. From now on, I'll think I'll reserve my asian fix for a slighly more "upscale" spot, like Pei Wei for a few bucks more. read more

Probably the best Chinese take out in Phoenix. Not saying much. I've tried a lot around here and this is the closest to how I remember Chinese food as a kid. Still not that great. Has a lot of the same problems most of the places around here have. Doesn't taste fresh, poor quality and cuts of meat. If you get white breast chicken, it isn't SO bad, but just normal is nearly inedible. Everything tastes too greasy for me. (What happened to all the GOOD Chinese take out? I don't remember it all being this bad when I was younger.) But again, this place is the best of the worst. Staff is friendly, food is ok if you get that craving, restaurant seems pretty clean and you get pretty generous portions. Check it out. read more

New to the area and decided to try this place based on Yelp reviews & proximity. I was not impressed at all; the food was very bland with little to no flavor. We ordered chicken lo mein, vegetable egg rolls, spicy beef, Kung pao chicken and house fried rice. The "spicy" beef was actually sweet, the Kung pao chicken was completely devoid of flavor and the house fried rice was okay. The chicken lo mein and egg rolls were the least offensive dishes... I try to steer clear of chains like Panda Express but the food was so bad it made me wish I had gone there instead. read more

Food isn't that great. Seemed very greasy and everything had a peanut taste to it. Tasted like everything was cooked in the same pan, wasn't impressed. read more

I used to love this place and their egg rolls were the best I have ever eaten. But, last time I was in I noticed that they changed the recipe and the size of their egg roll. They don't taste nearly as good as they used to and they are still the same price for a smaller and poorly flavored egg roll. read more

I am stunned that some people think that this restaurant is "the bomb." I have lived in the neighborhood for almost 30 years and for a long time, this was an almost weekly go-to restaurant. Now I try to avoid it. At one time, I thought the food was quite good and really inexpensive for what you got. It is still inexpensive. However, the offerings are hit and miss. Mostly miss. For example, the crab puffs have never been in the same room as even an imitation crab. One pork offering is sinewy pork shards with green bell pepper. Lots of green bell pepper. If you really love green bell pepper, I guess this is OK, but you would be better to leave the sinewy pork and just buy a green bell pepper. That said, some of the offerings can be acceptable. I think it depends on whom is in the kitchen. However, this is pretty much a last resort read more

The Beef Lo Mein was extremely bland. I've been going there off and on for a while, but lately the quality has decreased significantly to the point I feel I have to write this. Normally the Beef Lo Mein is full of flavor, but it tasted like absolutely no sauce was cooked into the mix. It was flavorless except the natural flavors of the onions and other ingredients. Either they rushed my order and didn't take the time to prepare it, or the new cook shouldn't be back there making the dishes. I'm hesitant to go back after such a bad meal, which I'm now I'm only eating because there is nothing left around me and I don't have time to go back and have them remake it. If you save a few pennies on how much sauce you add, you lose the sale of a customer which is the bigger picture. Make quality food or don't make it at all. PERIOD. read more

It had been ages since I'd been to Chen Wok (as I had previously called it bc I had no clue all these years that there was an "&") and it was like I stepped into a time warp. Nothing about the place had changed, and not in an "eew this place needs a remodel" kind of way, but in a "wow, this brings back some great memories" kind of way. As the neighborhood staple for Chinese food, this place was getting busy, but my food still came out piping hot and delicious. In fact it even made it all the way across town and was still hot & yummy. Gotta love the Moo Shu Pork, although I really wish they gave you more than 3 crepes. And the House Chicken is super yummy. Their prices are super reasonable and they even have coupons on their web page. With this I got a pint of Moo, Pint of House, (which came with a pint of white rice), and 8 crab puffs all for $11.89. Dear Chen (&) Wok, I'm sorry it took me so long to get back to you, I won't let it happen again! read more

Don't eat here unless you like food that has no taste. Since this is in my neighborhood and I was craving some good Chinese food I stopped in yesterday for a take out lunch. Since one of my favorites is cashew chicken I placed my order for the large size and took it home. When I opened it all I could really see was celery. I tasted it and YUK. NO FLAVOR. All I could taste was half cooked celery. This is not cashew chicken this is CELERY. I have never in all my 40+ years tasted Chinese food that was this bad and had no flavor. I tried to spice it up with my homemade hot Chinese mustard, soy sauce, sweet and sour sauce but nothing would help it. A friend had warned me about the food but I thought I would just check it out for myself. From now on I will believe what he tells me about food. Waste of money, time, etc. read more

Came here for lunch & this place was packed! I could immediately tell this was a popular spot for locals. I ordered spring rolls and orange chicken with lo mein. The sauce was amazing but my biggest complaint was the pieces of chicken, they were huge pieces, sometimes with lots of fat and others were just huge pieces of breading. The lo mein it came with was great! I would probably try something next time that wasn't fried just because of the sizes and quality of the chicken they used. The ladies behind the counter were really sweet & friendly so that was a big plus! read more

I live down the street from Chen and wok. It smells garlicky and delicious outside my front door often! ( Wait. unless jack n the box has some secret menu I don't know about! ) Smells great. Taste.. Ehhh, not out of this world. If you're desperate, And want someone to be rude to you taking your order via phone this is where I will call. I'm in no way opposed to supporting local businesses so kudos to you if this is your fave neighborhood takeout joint. No shame. In my opinion it's just not that stellar. I have eaten here at least ten times over the course of two years. So I've really tried to like it. I would never actually have written a review if I had not read all the positive reviews and felt it my duty to be a tiny bit more subjective less omg amazing. Egg rolls. Egg roll is to chinese food is to taco is to burrito. Standard. They get the wonton wrapper right but the cabbage lettuce meat filling disappointing. It seems legit, perfectly crispy fried, piping hot, I've got my REAL spicy mustard (not that tiny red packet stuff for babies they give you) you have to ASK the less than friendly lady at the counter for (almost always accompanied by an eye roll), You bite into the egg roll but there's not that much flavor. And that's after my dip into sweet n sour and hot mustard. The lettuce thickness is not thinly chopped or as consistent as many other restaurants can easily produce. But every place is a little different I get that. Crab puffs- more like hot air balloon shaped wonton wrapper with cream cheese and like no crab. They aren't awful, but I also eat cream cheese by itself with a spoon on occasion so I guess I'm a little biased. So they're ok in my book. Orange chicken - I have regretted ordering it a few times. For some reason I thought it was an off night, would be better next time, just never really worked for me. Not enough sauce, awkward sized bites, got dark meat when I asked for white. I can honestly say worst egg drop soup, ever. It's not soup, it's barely a broth. Sorry! Tip: if you want any of the fried rice and don't want the all inclusive entire bottle of kikoman soy sauce just ask, they will omit for you. Way less salty and tastes pretty good. Quality prices for sure. Kitchen staff looks like they're working super hard in that tiny kitchen, too! I know what I am getting into if this is my choice out of convenience to feed myself. Why don't you be the judge? read more

It's very hard to find Chinese food that taste delicious and that reminds you of the good old day's. This place was a chance I took and was the BEST. Food was fresh and tasty. Staff were friendly. Small place but good kitchen. Would definitely recommend and will return. read more

It would be 5 stars for the delicious, inexpensive food and the huge portions of their lunch specials (big enough for at least two people) for under $5. The food is always hot and tasty! I always recommend it to my friends and they all love it too. The building is kind of gross looking but the food is soooo good! There are only 2 thing that are not as good as they should be.One is the wait even if you order over the phone and they say it will be 10-20 mins and you get there in 20-25 mins and they still make you wait another 15 mins like they are just getting to your order. The reason to call ahead is to have the order ready when you arrive. This happens every time we order. And quite often the orders are not correct. SO, you always have to check the details of your order before you leave. Second, some of the women who work at the counter are incredibly rude like they dont care if anyone ever comes back to their restaurant. Their service is bad enough to the point that if their food wasn't incredible my family and friends wouldn't go there. The Asian women behind the counter are always friendly and smiling and I pray that they are working when we go there (and not the rude woman and her daughter who we think may be the owners.) I wish those two cared about customer service at all. You shouldn't go into a restaurant feeling like you should have to provide the staff with customer service so you get your order straight and so you dont get snide comments from the staff because of their mistakes. It's kind of ridiculous. Yes to me this is the fatal flaw with Chen & Wok. That is what took the 5th star! BUT! I will absolutely still keep going there because the food is soooooo good and I will still keep praying that the nice Asian ladies will be behind the counter so that I will get decent customer service. read more

The best vegetable lo mein in Arizona! i also love there shrimp with mixed vegetables. I have been coming here since 1997 and going! read more

Ok first of all. This is a "fast food" style American Chinese food. This is not a fancy place where you need to dress up to match the decor. I have been to different Chinese restaurants here in Phoenix. I lived in LA for more than 17 years before I moved to Phoenix. Speaking of Chinese food as a Chinese American (born and raised in Hong Kong), I do not have much to complain about this place for what I paid for. I have been spoiled with real good authentic Chinese food in Hong Kong and even in LA. This mom and pop joint pricing is very reasonable in terms of their lunch menu. Huge portion with good price. It is better than going to American fast food joints. They cook the food right there. In Hong Kong, we always talk about "wok hey" when it comes to cooked food. I think this place is totally provide a decent food for the price. I love their curry. This type of food reminds me when I was little and sat at the outdoor patio of some of the ghetto restaurants with some amazing food in Hong Kong. Nothing about eating healthy here. So if you are one of those who want healthy food, this is not the place because you will taste greasy food. I see a mix of reviews here. I noticed there were at times I did not get good cooked steamed rice. I am extremely picky on rice at any Asian restaurants. Yes the rice can get either too dried or too soggy at times. But it can be forgiven only because I only paid little over $5!!! Whatever main ingredients were well cooked and tasted good. And they are quick on orders too which is amazing. They are not like Panda Express Corporate that provide food sitting in the warming containers and serve you however numbers of items. In fact, it costs more at Panda Express! I think the mix reviews can be due to the chef on duty that day and the time when you ordered. Like today at lunch I ordered my curry chicken again. And this is the best by far. The ones I had before were okay. read more

I had such a craving for chinese food yesterday that I wanted to find someplace I had never been before and check it out. So I went to Yelp and thought I would seek a recommendation, one of the recommendations was Chen & Wok. I read the reviews and thought, why not give it a shot. The reviews are right, the place is in a strip mall and really nothing to look at but it was clean inside. I walked right in and ordered a chicken lo-mein lunch special and a small hot & sour soup. The service was pretty quick and I was really hungry. Now I have been to many chinese restaurants and most of them specify whether or not the meal is dark meat or if you would like to substitute for white meat then you can. I was disappointed when my lo-mein came out and it was full of dark meat. Not being a fan of dark meat I pick it out and ate the noodles. The noodles were pretty good and had a good flavor. The hot & sour soup was pretty good. Not the best, kind of tart and not really spicy. I asked for chile paste and added it myself for a little bit more of a kick. This place was not horrible, it was just ok. I would probably go back and try some of their other dishes, but this next time I will remember to ask for white meat if I have a chicken dish. read more

Have lived in the area for 5 years and this is the only place I go to. They're quick, it's clean, the food is great and they're very nice. You can get free crab puffs usually when the menu comes out in the mail. They're reasonably priced and always recommend to new friends in the area. read more

This restaurant was good until I had their Egg-Foo Yong! Scary!!! How can you mess eggs up!!! There lunch specials are great and they get a lot of business, however, not everything on the menu is safe and trustworthy. You will get a few good items and then you begin to explore the menu until you bump into horrible! I was told this place use to be great....well its not horrible but great it is not! read more

My co-worker has Chen & Wok almost once a week and she simply raves about the place. Literally right across the street from my office, I decided to try it one afternoon. I order the #16 Terriaki Chicken. It was SUPER CHEAP. Like $4.25 or something for the medium which had a ton of rice and decent cuts of chicken. The place itself is kind of small and run down but Asain restaurants aren't known for their perfect establishments The chicken was good, it cut into really big chunks though. Made it a little difficult to cut and mix with the sauce and rice. The chicken was grilled nicely with a few burnt, crunchy mixes there too. I reccommend this piece if you're pressed for time and want something super cheap. read more

We LOVE Chen & Wok, their product is consistently excellent. Up and till about 3-4 years ago, before we knew of Chen and Wok, we always used Siu-Wok but their quality declined dramatically and we stopped ordering from them. We were in a position of having to find a new restaurant, we found Chen & Wok and so glad we did! read more