The food was excellent. Waist staff is very friendly. Establishment was clean and very comfortable.

An over-abundance of food does not make you forget if that food is just - blah. I had an appetizer sized order of chicken fingers and fries that would have fed a family of four. They were OK. Not the best ever, not the worst. Everyone else had the same feeling about their enormous platters of food. Like many chain restaurants, this place is just too much... the bread is good though. And I'm sure they'll give you as much as you want. read more

We were in a group bus tour of five states. On 9-22-2019 about 6:00PM. This meal stop was prearranged and paid for by the tour. Our server was great. Helpful. The food---well that is a unbelievable story. I had eaten in Cheddar's many times in home town Houston, TX. Their was six at our table. Four others ordered Grilled Tender Chickens. The "tenders" were still almost frozen hard and one asked for a sharp knife. Even with this :knife the tender was hard to cut. The four people could just cut a small end part and left the rest. REASON--The "tender" was overly bearded and the "tender" was only cooked on the outside which was brown. They cooked the "tenders" on the basis of the bearded which would have been O.K. if the "tender" was not just about frozen. It appears the kitchen did not get the information of our group . Manger?? read more

Thought I would go to a restaurant with a familiar name but was highly disappointed with what I found. Restaurant was not busy but had to get hostess' attention to be seated and then was put in a booth with debris/garbage piled up next to it. Took server a little while to get to me but ordered appetizer which was good. When I ordered entree, was told that they were out of mashed potatoes (at a comfort food place?!). Then ordered pasta and tried to eat but staff members that obviously did not have enough to do were YELLING across restaurant as well as everyone in kitchen were banging every pot and pan they could apparently including dropping a whole stack of trays. No manager in sight ever. Server was nice enough to comp appetizer but I will NEVER be back to this restaurant. read more

Called to place an order for Mother's Day...the man asked me to hang on and talked to people in the background about "why are people calling so early to place an order!" Cool, I'll gladly take my business elsewhere. Happy Mother's Day! read more

Sabrina at the Florence, KY restaurant is an excellent server. She is super friendly and efficient. The Buffalo chicken wrap is delicious!!! read more

The atmosphere in Cheddar's was pretty nice - I enjoyed looking at some of the neat features like a fan made with these giant straw-like blades. The kids enjoyed checking out the aquarium that held a variety of fish. There are a number of TVs for those wanting to watch whatever the big game is. Bathrooms were clean, and there was plentiful parking. Food-wise, the menu is quite large. Based on reactions from those in my group, I'd say the favorites were certainly any of the comfort foods or Southern favorites, like the chicken and waffles. (Basically, everyone who got something fried enjoyed their dish - ha!). Those who tried lighter dishes (soup, salad) were not as wow'ed. So if you're in the mood for some comfort food, this might be a good place to check out. I was surprised and impressed to find that they have a nicely-sized gluten free menu available upon request. Service was only so-so. On one hand, when a side dish came out incorrectly, our server was quick to get the correct one out. But then when we were waiting on to-go boxes and the check, we had to call her over from the nearby TV. Don't get me wrong - it's one thing to glance at the TV and check the score. It's another to actually watch the game when you've got customers waiting. Overall, I would say this is a decent option. read more

Had a terrible experience here with the food. I went there late on a weeknight close to closing time, which may have been part of the issue. The servers cleaned up all around us while we ate dinner. My burger was gross! It tasted like cardboard and was burned. I love burgers, but I couldn't even finish this one. The servers, however, were very friendly. read more

First visit to Cheddars the variety is very good. The quality of the food was much better then I expected. The Cajun pasta was not something I would normally order. The cheeseburger and fries was a large portion that was very good. The Monte cristo was a home run.. read more

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We stopped in Aug 22. It took 20 mins to get waited on, and a table was sat after us and they got waited before us. The service was horrible. Everyone just standing around. This is the second time we have tried to eat there and I don't think we will be going back. I got severe food poisoning as well from this place and I know it was from here because that's the only place I got food from that day... and the only thing I ate. I emailed and they didn't even try to contact me or anything read more

The waitstaff was the only thing good about this place. Food was marginal. The facility was a mess - dirty, booth coming apart, restrooms were filthy and urinals falling off the wall. Waitstaff needs training on not holding a drink by the rim as they hand it too me. Disgusting. One and done. read more

It was a very incredible experience the waitress was super nice the food couldn't have been better nice clean restrooms nice clean restaurants didn't have to wait very long got seated pretty quick no complaints read more

I ordered the blackened salmon, w green beans and mashed potatoes. The salmon was tiny and the mashed potatoes were cold. The food didn't have much seasoning, honestly felt like I just ate at Applebee's read more

Hi,my name is Emily and I have a club sandwich problem. I crave them. And recently I have been specifically craving THIS club sandwich. Everything about it is perfect, it's the right size, the bacon is crispy and delicious and everything blends together perfectly. It also helps that Cheddars has a nice environment. It's casual but you don't feel like you are in a dive, and the staff are super friendly. Wash it all down with a nice sweet tea and you will not be disappointed. read more

Cheddar's Scratch Kitchen - Cheddar's club continues to be one of my all time favorite club sandwiches. - Comfort Food Near Me - Florence, Kentucky

I would have given this place a one star if it weren't for our kind server. The booth we were sat in was pretty filthy and to no surprise when we unwrapped our silverware it was filthy as well. Like it got ran through a broken dishwasher. I get excited when I hear scratch kitchen but this place is far from it. I ordered the Caesar salad with blackened salmon and boy was that a mistake. It smelled god awful as soon as it came out. I was very disassociated with the over dressed soggy and now smelly lettuce. I don't like to complain and I always tip well. But unfortunately this place deserves a poor review. We will not be returning. read more

Cheddar's Scratch Kitchen - Filthy booth I sat in - Comfort Food Near Me - Florence, Kentucky

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Now, I've been here before and dined on the delicious chicken fingers. But, this time I wanted to try one of their lighter menus options so I ordered the Sweet Heat Chicken and Shrimp and I was blown away by the flavor! The strip was tender and the chicken had a nice grill char flavor that gave me 4th of July vibes!! This was all accompanied by seasoned rice and a garden salad. So light and refreshing, yet so healthy and satisfying! These kind of food options make eating on a good thing again. My entire meal was only 569 calories and it was phenomenal! read more

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We used to eat here quite regularly as food was pretty good and less expensive then some others. Our pass two visits have been poor. Long wait time for our order, cold food. Service mediocre. Management lack luster. It will be awhile before we return. read more

This was the second time we tried this place. The first time is was awful and I thought was the worst Cheddar's that we went to. I was wrong. This trip was worse then the first time. Got seated, not busy even with the reduced seating. 10 minutes before server came to even get our drink order. Excuse was she was rolling silverware in the back. Gave her our order and it all came out at once. Salad and entrees. Poor server again on her part. Drink order and refills that was a joke. She brought unsweet back instead of sweet tea and saw my Coke empty and never brought one out or asked me if I wanted one. The pepper shaker she gave us was empty and the glass of water she brought out to us was under her armpit before she served it to us. So far not good on the servers part but she said " I always try to give great service to all of my tables, and that she was sorry". So she felt like that was all going to make it better. I ordered the Spicy Cajun Pasta and my wife order the chicken pot pie. The pot pie was good, just needed some of that empty pepper shaker, lol. The spicy Cajun pasta was sweet, nothing Cajun or spicy on it. I told my wife I wish I brought some Tony Seasoning with me so I could make it both spicy and Cajun. . So the second trip wasn't better then the last trip but it is going to be the LAST TRIP PERIOD. Sorry Cheddar's, for someone that travels all over the country, you will not get my service again. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Florence, Kentucky

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Food is one star not two, but as the aquarium was clean and good lookin' , so they get a bump. WHERE's the BEEF ? LOng on promise with glossy pics and big menus, both prone to hyperbole , ultimate nachos fell well short of even a c - minus grade; tiny portions oif everything, possibly 12 square corn chips with a smattering of bland cheese, impossibly small amounts of pico, sour cream and most importantly? where was the meat? we chose a beef / chicken option? felt short changed so highly touted was the dish by friendly server. Greeters asleep at the switch ignored our arrival, cleaners could have paid a little more attention to bits left behind under and around our table, so all concerned, this is not a place we'd rush back to.....choices: so many better mom n pop restaurants out there (sans aquariums sadly) two ownership changes in six months, Cheddars may now be part of giant Darden group? read more

Great staff and customer service, but food was horrible and restaurant was not clean. Won't be going back.

Sometimes one employee can make all the difference in how you experience a Restaurant. While the Restaurant and menu were passable here, the bartender (Carrie) was extraordinary. She was that perfect balance of skillful, amicable, funny, and surly. I'd go back there again, and I'd be looking for Carrie. I hope the big company that owns Cheddar's treats her with the same value she does her customers. read more

Cheddar's Scratch Kitchen - Great spot! Look for Carrie at the bar. Great service with perfect amount of attitude. - Comfort Food Near Me - Florence, Kentucky

Another chain. Chain food. Chain service. Chain pricing. Chain bar. It's fine if you want a chain experience which a lot of people around here do. read more

I have never been to Cheddar's but I have heard great things about the food. I had traveled all day and saw there a Cheddar's across from our hotel, so we timed a curb-side order to be done when we arrived at the exit. We order curbside because we have young children, also I am a disabled veteran,in addition. I have an arm injury so I cannot lift anything, we order 3 meals with drinks and sides. We checked at 9:00 pm with was our scheduled time. After put in that we were at spot 3, the app said we were checked in. 9:10 pm nothing, about 9:15 I go inside to used the bathroom because we are trying to get to our hotel room. On the way to bathroom I see our order just sitting on a table, so after leaving the restroom I flag down a server, and told him my order never was delivered, he said talk to bartender and they would get the order together, guess what the bartender was not there, so I tell a hostess she says you have to wait for a server. Getting frustrated I see another server and tell him what's going on he grabs the food and brings it to the bar. Remember this was a curbside order, I am injured and really shouldn't be carrying anything, I asked can I go out the side door , which is next to the curbside parking,( mind you I only asked because sometimes there are alarms on certain doors) This guy side, "I would rather you go out the the front entrance, I have customers over there, "Like I'm Not A Customer!" I thought. To Be Honest that really was offended me, because what did that mean? I was dressed at the same level or above as everyone else and am a tall P.O.C. Anyways,I told him well in that case you bring it out like you are supposed to. So finally, around 5 mins later he brought it out, at approximately 9:30pm. Luckily the food is much better than the service. Not sure if I would go back though. 2 stars is because of the food brought the score up. Not a great 1st impression. read more

To those of you who heard great things about Cheddars and then go and are greatly disappointed, I just wanted to let you know that Cheddars was purchased by Darden Restaurants in April of 2017. What they, I'm sure, described as improvements ruined it. The Cheddars people told you about doesn't exist anymore. read more

New ownership, too many changes to what I liked before the change. Food less than average. Service was good.

I had a good experience here. They have a separate "gluten friendly" menu. I ordered salmon with carrots and a loaded potato. I didn't have any issue. It also comes with rice. Service was a little slow and the bar area was pretty loud. I would come back, however, would not sit in the bar area. read more

We went tonight and ordered 2 meals for dine in. The food was just ok. Not a typical Cheddar's experience. We then ordered 3 to-go orders for family back at the hotel. We had to wait a longer than expected time to receive the food with no update from our server. She finally came out to ask us to change the side on one of the orders because baked potatoes would be another 25 minutes. Once we got our orders we were getting up from the table only to hear and see that baked potatoes were now ready and being delivered to several tables. This was within 5 minutes of being told it would be 25 minutes. We got back to the hotel to find NO fork, knife, spoon, or napkin and very overcooked food with no seasoning. Our sons burger is hard as a rock and might as well be charcoal. On top of that, there was no ketchup for him, which we specifically requested. Devastating for a 4 year old... Suffice to say, it was not a good experience. read more

Omg this was one of the best dinners I've had in a long while! Food was A+ and my server Serena was an absolute delight! If you are looking for great service, Look no further and request her section! Worth the wait I promise!! In the middle of a global pandemic and her smile and hospitality was genuine! You could tell she was a pro and actually enjoyed her job! read more

We have been here a few tImes and always had a good experience. This time not so much. Got stuck all the way back in a corner opposite side of the restaurant from the bar. Was very cold and Very very noisy. No way possible to carry on a conversation without yelling. We ordered an appetizer a steak and a salad. Everything came at once. They desperately need to work on timing. The food was good as usual. Actually the bar was quieter, we should have elected to have dinner there instead. read more

I hadn't been here in about a year and came today to find out management changed. They are now owned by Darden. The menu now has excellent variety. I was in a lighter/healthy mood and could not decide between 5 items on the menu... I usually struggle to find just one. I ended up getting the salmon with a side salad and baked sweet potato. The salmon was cooked perfectly. My husband ordered a club sandwich with a loaded baked potato. He loved it. Haley was our server and she did an amazing job making sure we got just what we wanted. To top it all off, the prices were beyond reasonable. I highly recommend this place. We will be back for sure! read more

We had a wonderful experience at this location. Our traveling group loved the reception and service. We were even entertained by a sweet young man. Thank you to the manager!!! read more

I have visited this restaurant several times and we usually sit in the bar area. Today, our server, Angela, was excellent. They were out of lemonade so she brought me her version of it and it was fantastic. I ordered the grilled chicken pecan salad and another server brought the salad out, sans croissant and pecans and salad dressing. When she discovered all those things were missing, she took care of it. They were evidently out of pecans as well but her attitude made it a non issue. read more

Never ate cheddars before I came to chatters to find that the wait staff was very courteous they sat us down promptly ordered off the menu a house salad and their chicken noodle soup the chicken noodle soup came out very salty noodles that are around did not look like they came from scratch noodles in the soup itself did not have very many ingredients to give it enough color to be a pleasing had basically diced carrots and celery nothing else taste like they use Campbell's chicken soup stock. Ordered the blackened fish and shrimp meal with a side of potatoes and southern style green beans the entrée came out the the fish was not there they forgot to add the fish to my untrained the K corrected that issue by giving me a blackened salmon but with no toppings that came up on as ordered by the entrée space vacating tha ordered the blackened fish and shrimp meal with a side of potatoes and southern style green beans the entrée came out the the fish was not there they forgot to add the fish to my untrained they P corrected that issue by giving me a blackened salmon but with no toppings that came upon as ordered by the entrée specifying it. . read more

The food was tasty and plentiful The waitress and staff were accommodating and gave us our own area to watch the super bowl game. The waitress did have the beer list mispronounced and didn't have the list of brews with her when she came to get our order. The restrooms were terrible and I have to say that the litter and over stuffed garbage can out front was unappealing. In spots the floors were messy and could have been mopped. Do the staff not come in the front door and see this? read more

It really doesn't make you feel welcome when you are being seated and your server is telling the host, "don't do it, don't do it". We were seated and the service was slow at times, but overall acceptable. The burger was good, but the fries were cold. My husband thought the steak was well cooked and when the slaw finally came out he liked that too (and he is very fussy about his slaw. Overall it was a pleasant experience. read more

A nifty place with good food. This place has great atmosphere (ie - a really nice restaurant side and a darn nice bar side). and for the food, i highly recommend the monte cristo sandwich. one sandwich is enough for two and you also get a side dish. i have not had any of the other meals offered because i like the monte cristo sooo much and look forward to having it. i hope for 2 things from cheddar's: 1) i get a chance to try some of the other foods on their menu AND 2) they open one closer to where i live read more

Cheddar's is a consistently reliable good meal. They were plenty friendly at this restaurant and very efficient at getting our order and back out to us. My go to meal here is the buffalo chicken wrap. SO MUCH FOOD. The prices are excellent for the amount of food you get and the food is always delicious. Wouldn't call this your fancy night out, but a great place to bring family and friends. read more

Rather meh. The food was very mediocre. I wasn't impressed with the menu at all. Very generic. I was especially disappointed with the service. The server was disinterested and lazy. Screwed up my order. Didn't ask for refills. Just wasn't very friendly at all. I'd give it a pass if it was cheap, but it's not. For what you're paying, youre better off going to Applebees, TGI Fridays, O'Charleys, Outback or any of the other many chain restaurants. I won't be back. Why waste my time and money on a place that doesn't seem to care. read more

This is one of two restaurants my Mom in Law actually likes. I can't tell you how many times I've been to Cheddars in various southeastern cities along the I-75 corridor. That said, this location will remain in my roster, but you never know what you're going to get. Usually the service is good. I think it might even been better when I come with the whole family than when I (rarely) fly solo. But my last time there, it wasn't great. Oh, it was OK, but not great. I'd go back. I WILL go back. But I'm not strongly anticipating my next trip. There are some standby dishes. The buffalo chicken wrap is really tasty. Never had a bad one, but sometimes they are better than others. And yes, usually of the 4 pieces, 2 go home and make a tasty lunch the next day. The fries are inconsistent. Wife swears by the burgers. The onion-ring appetizer is almost always good. Check back with me. Next trip may well be a 4star experience. But the inconsistency is what moves me to the 3star review today. read more

Cheddar's food is not original or particularly daring. It's just cheap, standard chain restaurant fare. While I'm tempted to give it 4 stars based on the fact that I eat here fairly often, am pleased with the modest cost, and always leave stuffed, the truth is that these are the kind of places that are eroding American culinary culture while expanding our waistlines. Enough of my ideological tangent. I've got to recommend the Monte Cristo sandwich for anyone who doesn't mind sweet flavors mingling with the savory. Roast turkey, ham and two cheeses are piled a top two slices of bread, which is then battered and deep fried and served with raspberry preserves. This decadent sandwich is so huge I don't honestly know how one human could eat this in one sitting. Split it with a friend and round out the meal with a salad or soup so you won't have to unbutton your pants in public. read more