Overall is good. My favorite in this location is the Bubble Gaga. It is with passion fruit. Love…read moreit. But the bad thing about this location is that there is no free parking there.

Strawberry popping. Mango green tea…read more Excellent service a bit of a wait, but probably because it was a large order The drink was made perfectly and was empty and clean but it had a strange smell when it arrived

I visited here cause there was a fan organized birthday gathering. I got a slice of creme brulee…read morecheese cake and a large kumquat lime green tea (less ice, 1/4 sugar, mixed tapioca pearls). The service was quick. Ordering was easy and done through online menu (with a qr code). Food was delicious. There was a good balance of sweet and sour. The drink was good. The sweetness from the cheesecake was not overpowering and complement the drink.

We stopped by this cozy little spot not too long ago and totally get why students and…read morework-from-laptop people love it. It has that sweet spot energy: not too busy, not too loud, and easy to settle into. The staff were genuinely kind and super accommodating, and the mobile QR ordering system made everything smooth. The drinks were solid. Not overly sweet, good toppings without skimping on the drink itself. The salt and pepper chicken was seasoned perfectly, which honestly had us hyped for the rest of the snacks. The deep fried squid was delicious with a squeeze of lemon, though it could've been crispier and a bit less greasy. The spicy popcorn shrimp wasn't very spicy and the pieces were on the smaller side. Overall, the snacks tasted good, but for about $11 a dish, we definitely wished the portions were bigger. If you're in the mood for a mid day bite, their weekday special from 12pm to 5pm is a steal: one drink and one snack from their selected menu for $14.88 plus tax. Perfect little treat-yourself moment.

I got a large Ube Matcha with (less ice, 30% sugar, Tapioca, milk tea base). I got the drink pretty…read morequick. There wasn't really many people there (shockingly for around 4-4:30pm). Ube was good and does not have a very strong or overwhelming. The matcha tasted kind of faint and non existent. Tapioca was chewy but it tasting like it has been sitting out for a bit. It's not the best drink nor the best place for bubble tea.

Place is really nice and pretty. The person working there…read morewas very nice and humble. I ordered a grapefruit tea and asked for no ice, but my drink came with a full amount of ice. Maybe they forgot to look at the label because they were tired since we came 20min before close... but still sad.. (wanted to drink it the next day without it being watered down..)

Great quick service. Amazing menu items. Easy to order and…read moregives more info on what's in the drinks and how to order Plenty seating. Clean. And yummy!

They have a special going on $3.50 per drink which you can choose from either Bubble Milk tea or…read moreBubble Gaga (passion fruit concoction). The drink was fine but the business practice is dishonest. The cashier tried to charge me the regular price even after I had enquired about the promo they were having which btw ends tomorrow. Go to another CoCo because this place will rip you off if you're not paying attention.

Amidst the sea of bubble tea and beverage places in this huge plaza, The Alley is one of the…read morefamiliar chains to choose from. This location is rather small and cramped. Unfortunately, it was also very hot inside, no air conditioning to make it comfortable enough to stay to enjoy your order. The interior is starting to look a little tired, and the boxes on the floor and outdated posters don't help. Nonetheless, the staff was pretty cheery and explained some of the unfamiliar options. We went with the crispy tiramisu tea. The drink was very tasty, but there seemed to be a lot, a lot of boba taking up the container. We had to go outside of the store to get to a washroom, and a cool place to sit and enjoy our drinks. It's too bad because the aesthetic of this chain is usually much nicer and a better place to sit and finish your drinks.

Richmond hill staple with the gang of bbt shops at commerce valley…read more In the vast sea of bbt shops in commerce valley, this one is one that has been around for eons. With competitors like chatime, onezo, kung fu tea, your options are all there We ordered a rose oolong tea and a honey lemon tea. Service was ok but they got our order wrong, it was a one man show so we didn't bother correcting them on a Sunday night Both drinks were good for what they were even though the rose oolong tea was a milk tea Small location though more so grab n go, there's enough space to make a line and get out, two spots seating max it looks like Plenty of parking outside but it gets busy

Dessert 5/5 We have…read moreoften frequented this Ten Ren. It can accommodate large groups as well. This Ten Ren offers hot dinners, snacks and desserts, beverages and healthy beverages. We had the Oolong Tea shaved ice with toppings, grass jelly, boba, red bean, and jellies and a Mango shaved ice. Our favourite was the Oolong tea shaved ice, subtle but the flavour of Oolong tea was present. We thoroughly enjoyed it. Don't be fooled by the grey brown appearance, I would return for that alone. The Mango shaved ice was also delicious served with cut pieces of fresh mango. We are simply spoilt with always being able to order a mango shaved ice everywhere we go.

Food was good…read more Service is friendly and prompt. Ambiance is nice but a little bit noisy. Very busy.

Customer service is definitely NOT their strong point…read more Today is my bday and I came in, the male cashier is looking down doing something, and I asked if they still honoured a free bday drink. He said "Yes". while looking down and preparing a label/doing something for a takeout order. If a Customer is standing right in front of you, shouldn't you be taking their order, not putting a label on a drink? Anyway, cashier was just preoccupied doing something else and just walks away, saying that he'll be right back. When he finally comes back and scans my App, he says, "Oh, you haven't made a purchase recently...I can't give you a free drink. I can only give you a drink if you buy one now on the App. The bday drink is not for new customers." Wow. Just a waste of time, terrible customer service, and bad impression for someone who'll never be a regular customer of this chain. Terrible.

Been here twice. Nice place, and the chain itself has some nice options at good prices, but…read moreextremely poor service at this location

Chatime is a long time favorite of ours, and we usually have a good experience. This time however…read morethe service was extremely slow and left a lot to be desired. I completely understand that, with one person working, things get overwhelming easily. When we arrived we just wanted to grab our mobile order, but there was zero eye contact, zero acknowledgement. Because of the time it took to collect our order, which was sitting out, the ice had melted a lot and watered down the flavor. This is not the fault of the overworked staff member. The responsibility falls on the company to not understaff on a summer weekend!

This is one of the first bubble tea stores in downtown Toronto, opening around Sep 2011…read more We used to come here a lot, 9 times between 2019-06-27 and 2021-12-04. We came back on 2024-12-31 because we received a gift card. We ordered a Chocolate Hazel Delight (large $6.50). We added pearls for +$0.70. It tasted as expected. The customer service was good because there was no one else in the shop. There were 5 small tables and a long counter for standing beside. One table had lots of crumbs on it. The shop was reasonably modern and clean. There is easy-listening music playing in the background. They also sell cakes and cookies (new item) from Bakecode, their sister company. There is free WiFi. The shop is wheelchair accessible, but there is no door-open button. There is one gender-neutral washroom, but it is not wheelchair accessible. There is paid neighbourhood street parking. Review 2025-012

I got the matcha berry latte, but it has no matcha flavour whatsoever. Tastes like a berry latte,…read moreexcept lowest sweetness was 70% for the matcha drink so it was way too sweet for me.

Literally just popped in to grab a drink…read more Upon walking in, my first impression was "wow, this place is small!" There were actually quite a few people coming in and out during the 5-10 mins that I was in the store. Gazing quickly at the menu, I ended up ordering a REGULAR-SIZED PEARL MILK TEA (their no. 1 drink according to their menu) with 70% sugar and light ice ($5.31 with tax included). The drink itself was still too sweet for me, so I'd probably opt for 50% sugar next time. However, I was impressed by how QQ (i.e. chewy) their tapioca was! So good. The staff were not rude, but service was definitely nothing to rave about. They barely made eye contact with customers and really only had the intention of taking your order and passing you your drink... Basically, to move the lines along as fast as possible.

Came here on a Saturday night and had a wonderful experience! Amazing service, good variety of…read moreoptions on the menu, and some seating available, including beam bag chairs, along with a selection of board games. We got the white peach green tea and the bubble waffle with a scoop of ice cream. Both were delicious, however we left the ice cream sit for too long and it started melting, which made it a bit difficult to eat. Excited to come back to try more drinks and play some more board games!

Could this be Mississauga's hidden gem for bubble tea? Possibly…read more I came across this place by chance and decided to give it a try. I got 3 drinks: one Jasmine green tea, one classic milk Boba tea and one pineapple tea with Boba. I was not that big of a fan of the pineapple but loved the other ones. I don't like the Boba used as I find it a little too chewy and the taste isn't as good as other Boba pearls I've had. I find this one to have a bit of stronger taste. It's a small shop, but cute. There are board games available and it gives off a cozy/chill vibe. When waiting for your drink, there's a seating area near the door and even a game you can try. The timer/game gives you the chance to win a free drink on the house if you manage to get a perfect 10:00 score (I mean you manage to stop the timer on that time). Product was well packaged. Drink was not too sweet despite not having adjusted the sweetness level, which I liked. The only thing for me was the waiting time which took forever, as in more than 20 minutes to be served. It was busy and there was only 1 person working. 1 person for the entire place, to make drinks and take the orders. I can imagine how much slower it would be during peak hours. I went during non-peak hours and there was only 2 people in store sitting down, yet it took me over 20 minutes to get my drinks.