We lost TV signal this morning...so i did the old crawl around the attic for the antenna connection…read morecheck and the crawl space for the power splitter and all looked normal. Luckily our modem/router input had been rerouted around the splitter so it was still up. I did some looking around and found ADTV and figured to give them a call on a Saturday afternoon no less...figure the odds of getting someone knowledgeable. Blessed by the Universe...Ed answers the phone and we chat for at least an hour...most impressive is all i can say. He guessed the powered splitter was capoot...i was skeptical since the green light was still on. There was an old manual splitter...Ed suggested rerouting the antenna then connect a TV and try the auto signal search feature...98 channels found....yeah man. So i am connecting the other 2 TVs and we are set.

Couldn't come out because I'm outside his service area but gave great advice regardlessread more

Dwayne was attentive, professional, and guided me through the process of purchasing a new phone…read morequickly! Note: There was an immense amount of smoke filtering over from the Rreal Tacos restaurant. Definitely unsafe and needs to be addressed especially for a safer work environment.

Let's talk about how long it's been since I went into a shop. I don't honk I've ever had to go. But…read morethis time we did. Box not working or something. Who knows. When I tell you I was dreading it. Haha. And I was so wrong. It's a great atmosphere. And everyone is so helpful. I got a discount on phone cases. They reviewed my bill and showed me how to lower it. Got the box I came in for. We felt valued as a customer. Stayed longer than expected. I even learned how to use the Xfinity app. Honestly I just want things to work the way they are suppose to. But it was great learning all my options and perks as a customer. We may very well just stop in to say hi.

Ther service is slow even though its fiber. The download speed is still a little over a Gig. My…read moremodem went out and to have a tech come out they would charge me $150 to fix something I didn't break. Go with another big company that doesn't charge for service visits. How ridiculous. A major corporation like this shouldn't charge for repairs.

I had the most AWFUL customer service experience EVER!! First off this company has cost me several…read morehundreds of dollars due to unlawfully taking money from my checking account more than 90 days after I closed my account. Costing me late fees on other bills and a negative credit mark on my rental history for equipment that was returned . The reps and managers are bold faced LIARS!! I asked for their Corporate office number and was given a nonworking number in New Mexico 8006639782. It took almost 2 months for them to reimburse the money to my account!! I recorded part of my last call with AT&T because the lies were so unimaginable that I needed proof. The are stealing from their customers , providing fake support and I can prove it; but I seems like the SPAM calls increased since I have been beefing with them. it's a stretch to say this but, I wish I could somehow prove it. Anyways, sign up for AT&T services if you want to be robbed , lied to, spam called, poor internet connection. Word to the wise, Contact you bank and block them from having access to you account after you close your account. it Appeared that they reopened my account and closed it again then took my money... possibly because it was after the 45 days that they give you to return their equipment.. Run the other way!!! AT&T Are liars and thie thieves!!!

We bought an older house which naturally did not have existing runs for ethernet and we hired Pro…read moreTech to bring our house into the modern era with 20 runs including 6 runs for exterior security cameras. Marcus and his team did a PHENOMENAL job with our install and I could not be more pleased. Being an older house, the job was not easy, but they were professional and knocked it out! I will be recommending Marcus to anyone and everyone I know that needs any low voltage, wiring, etc. work done! 10/10 on everything from service to quality to value!

Marcus was great! Punctual and efficient. He mounted all 3 of my TVs for a decent price and I…read morecouldn't be happier. Will definitely use his service in the future.

DO NOT TRUST COMCAST/XFINITY WITH YOUR PERSONAL ACCOUNTS! They can definitely do better in…read moresatisfying customer needs but they won't. It is ALL about getting into a contract, but customer service LACKS in reaching out to customers when the contract is about to end. Once the contracts end, your bill SKYROCKETS!!!! THIS IS UNACCEPTABLE! The "peace of mind" of having a company have your personal checking/savings account for auto bill pay is NOT THERE! Personally, I HIGHLY DO NOT RECOMMEND THIS COMPANY TO ANYONES NEEDS!!

I spent literal hours of my weekend trying to resolve an issue, and they did such a bad job that…read moreI'm now sharing my experiences everywhere. I had the app crash once, multiple "accidental" disconnects of the chat, and my router spontaneously reset itself during one chat (which has never happened before). Each time, I had to start over from scratch. It took 8 people before I gave up, and all I wanted was some sort of customer loyalty discount because another provider charges half what they do. I didn't need half, but I thought we could negotiate lower. When doing that took over an hour, I asked if I'd be receiving a survey. I explained that my issue was with the policies and procedures, not the customer service reps, but I couldn't get anyone to answer that question. After multiple times my chat just disconnected, I requested a supervisor, which they refused to provide to me. Then, I looked for a way to email to inform them what happened. There's no asynchronous way to contact them unless you use Reddit or X. If there is, it's so well hidden and denied by everyone at the company, that it functionally doesn't exist. They aren't seeking opinions because they don't care if your experience is bad because they assume you have no other options. And that's not a conspiracy theory, the call center worker actually told me that switching to another company wouldn't resolve my problem because no other company would be able to provide fast internet where I live. Bottom line: If you have any other option, I can't imagine it will be worse than XFinity. I suppose if you find a company that also comes to your house and kicks you after providing bad service at ridiculous prices, that would be worse, but that won't happen as long as they have to pay an actual employee to do that because that would require them to adequately staff to support the number of customers they have, and that doesn't seem to be a priority.

Did a great job. Fast communication and arrived on time. Really nice guys…read more I would hire them again

Great service and quality work. Definitely recommend their service. Also very responsive.read more

Update: 8/8/2024…read more Finally got my money back through a credit card dispute. Never received a response from Yomura despite weekly support tickets being submitted. They never bothered to reply. Tried to login into the portal when the credit card dispute and saw that my account was finally closed Ridiculous that you have to go that far to cancel with Yomura.

DO NOT HIRE YOMURA FIBER! THE WORST INTERNET COMPANY! YOMRA FIBER HAS NON-STOP INTERNET IS NOT…read moreWORKING AND NON-STOP INTERNET OUTAGES! yomura fiber has no customer service or no techs come when internet goes out ! to fix internet is not working must send an email to restore internet outages - that is poor business practice and poor customer service! and yomura fiber does not give money back to customers for days no internet!!!! yomurafiber is the worst internet company!

Four months ago, I went to the AT&T store at 62 5th Street NW to set up both cell phone and…read moreinternet service after moving to Atlanta. In-store, I was told I qualified for FirstNet based on my profession. I verified my employment and enrolled in that plan at the quoted rate. During internet installation, the technician arrived two hours after the four-hour service window. More concerning, he incorrectly entered my email address and created a separate account without my knowledge. As a result, my internet service was later shut off for "nonpayment" even though I had paid and actually had credits on my account. I spent hours on the phone during my work-from-home day, missing important client calls, untangling an account setup error that originated during installation. I was charged a $40 restoration fee despite having paid my bill. To this day, my accounts remain separate and continue causing issues, despite multiple representatives telling me they have been combined. I am currently on the phone with AT&T again during my workday because the system still shows two accounts. The most serious issue occurred when I was later told I no longer qualified for FirstNet and needed to verify my employment again. While on the phone attempting to resolve this and switch to a standard plan, I was involved in a car accident. I informed the representative that I needed to call 911. I was told my service was being switched and that I could make the call. After calling 911, my phone service was completely disconnected. For hours, as I waited for police alone, I could not call my family. I could not access GPS. Police were unable to reach me when they attempted to call back. AT&T had cut off the service I pay for--during an active emergency. I ultimately had to walk away from the accident scene and ask strangers to use their phones. After my boyfriend arrived and allowed me to use his phone, I spent over 90 minutes getting my service restored. After escalating the issue and spending additional hours on the phone, I was offered a $25 "courtesy credit." This is not a minor billing issue. Disconnecting service during an emergency because of internal account and plan confusion is unacceptable. I cannot recommend this location based on how this account was set up and the cascade of issues that followed. If you use this store, verify every detail of your account in writing and double-check your plan eligibility before leaving.

Absolutely unacceptable experience with AT&T FirstNet. I've…read morebeen trying to order the new 13-inch iPad Pro for two weeks now and have had six orders canceled -- three of which were placed in-store. Still nothing. The customer service at both the Georgia Tech and Summerhill AT&T locations has been horrendous. The staff is uninformed, disorganized, and frankly, unhelpful. No one can give a straight answer, and no one seems to know what they're doing. I've wasted hours going back and forth trying to make a simple purchase. While I've generally been satisfied with the FirstNet service itself, this situation has been so frustrating that I'm seriously considering canceling my account altogether. If this is how FirstNet treats first responders, it's shameful. All I want is an iPad -- this shouldn't be this difficult.

We called because dish raised its rate on a satellite dish service we gave at hunting property…read more They agreed to lower the bill for a 2 year period. After 3 months, the bill increased to higher than what we were paying before we called. We canceled our dish service due to false and misleading information. They said we would owe $399 for the remaining "contract". Not sure if it's 3rd party companies or if Dish is that deceptive but beware of the lies and charges the company attempts to tell and charge. Totally took advantage of us after 25 years of paying them.

Dish Network billing department is getting out of hand 2 days ago January 1st new year 2026 I set…read moreup a credit card payment for automatic payment each month to pay for my cable TV bill that due on the 11th of each month. I can't believe they snatched my money out of my credit visa card account the same day on January 1st. SMDH!!! Acting like they don't know what a due date means or when payment should be remove. I tried contacting Dish Network all I keep getting is they're busy and the wait time is over 45min wait and that they'll hold my place in line and call me, which never happened. My credit card now is zero out I needed that $164.16 to buy me food, everything now is expensive I ain't got any money on my card after just working a 6 day straight non stop, tireless and getting off work couldn't even buy nothing to eat because they zero my account and the Cable bill is not due until the 11th of January I'm very disappointed how all business cares about is feeding the business making money and getting greedy. I'm a longtime customer with Dish Network. They need to fix this and better not lie that it was a error to cover themselves.

Terrible customer service. Like 1 in 5 employees is competent. You have to stop in multiple times…read moreto get someone who will bother to help. Pure hell.

System down, I'm supposed to pick up a Sim card to switch to Verizon. I already did the order onlineread more