We called because dish raised its rate on a satellite dish service we gave at hunting property. They agreed to lower the bill for a 2 year period. After 3 months, the bill increased to higher than what we were paying before we called. We canceled our dish service due to false and misleading information. They said we would owe $399 for the remaining "contract". Not sure if it's 3rd party companies or if Dish is that deceptive but beware of the lies and charges the company attempts to tell and charge. Totally took advantage of us after 25 years of paying them. read more

Dish Network billing department is getting out of hand 2 days ago January 1st new year 2026 I set up a credit card payment for automatic payment each month to pay for my cable TV bill that due on the 11th of each month. I can't believe they snatched my money out of my credit visa card account the same day on January 1st. SMDH!!! Acting like they don't know what a due date means or when payment should be remove. I tried contacting Dish Network all I keep getting is they're busy and the wait time is over 45min wait and that they'll hold my place in line and call me, which never happened. My credit card now is zero out I needed that $164.16 to buy me food, everything now is expensive I ain't got any money on my card after just working a 6 day straight non stop, tireless and getting off work couldn't even buy nothing to eat because they zero my account and the Cable bill is not due until the 11th of January I'm very disappointed how all business cares about is feeding the business making money and getting greedy. I'm a longtime customer with Dish Network. They need to fix this and better not lie that it was a error to cover themselves. read more

They have the rudest employees. They came out to my new place to see if they could hook up service and they could not after the dumb ass employees said they could. They placed a deposit on my credit card and had to fight the morons to take it off. Finally, they did. They should have come out without a deposit and if they could then credit me. With new service they should have asked more questions. More people are cutting the cord and I heard more down sizing of this company. read more

Do better please. I was paying for a service that was never ever a good provider and so when I canceled them it was considered an early cancellation but I just couldn't take it anymore. I guess they make money by providing bad service and then waiting for people to get so exhausted that they pay the cancellation fee. read more

It seems that in late February Dish was hacked.I have a service problem and have been trying to get help from them.As soon as you all and I have tried calling every day at least once.When you call you get a message about how long your wait will be.Its up to about 2 hours now.I tried to chat with the virtual person and a message said I was number 415.I find it totally ridiculous that they were hacked and I can't get any help with a technical problem. A message comes you can make a payment though.I want a credit for invonvenience.This is ridiculous Why is it there are no people there.Just because they were hacked where are the customer service people and tech support. I feel something is very very wrong with dish. read more

Dish makes promises, you try to find out about a promise they make and they hang up on you when you ask for a supervisor. Then their people make up stories to try and appease you. When you question their made-up answer they change their story. If they don't follow through, I will hire an attorney and get out of that contract! read more

I canceled my Dish tv subscription shortly after having it installed. I couldn't get channel 2 ( a local station, the remote worked intermittently, I got most of the same channels on Roku free versus 113.00 a month. The channels were hard to choose. I had to scroll through to many channels to find one I wanted to watch. They put the dish receiver on my roof displaying their bold red DISH in clear view of all traffic traveling on my street. I'm required to send their equipment (Hopper, remotes...) back within 30 days or pay hefty fees. They refuse to send a tech out to take the dish receiver off my roof. My choice is to leave it on the roof or hire someone (I checked with a number they provided) for $195.00 to take it down. Beware before they do this to you! I told customer no service that this is their equipment they installed it and should be responsible to take it back. read more

Never will I ever use DISH Network again. I made sure I canceled my service with them before the new monthly cycle. I received an email that states I have a zero balance and then I received a bill for $17.00. I called Dish Network to inquire about the bill and they said it was because the equipment had not been returned yet and this fee would go away after I returned the equipment. (This conversation is recorded and is part of my record with Dish as well as me telling them I have the delivery receipts that you have my returned equipment). Fast forward 3 days and I get a collection notice for Dish Networks in house collection agency for the $17.00. I call them and they take me all the way up to a senior supervisor who says, "yes I see your conversation with the Dish Network customer service rep that says, you have a zero balance" he goes on to say, " I am not sure why he said that but in the original contract it says you will be billed for the postage to mail back the main box" really! They emailed me the UPS label and there was not any mention of the fee. Buyer Beware! DON'T USE DISH NETWORK!!! read more

@Dish what a horrible experience after 14 years of being their customer they will loose my account. Fed up of programing not being restored and customer no service could not care about loosing a long time customer read more

I receiver needs updated every 2 days on this network that is so stupid and when it's raining it goes out no other TV network doesn't do that I don't recommend this business is a terrible business should go out of business it's inconvenient this business is inconvenient read more

DISH - Television Service Providers Near Me

DO NOT USE. Not only did the tech verbally abuse my elderly mother but my special needs brother as well when he came to their house when they asked for help. They continued lie after lie and then proceeded to tell my mother to cut her trees down if she wanted service. (never had had a problem before). Also stated they were here while we were actually on the phone with customer service..another LIE!!! Customer service was horrible and absolutely no help!!! Please steer clear of this company all together!!!!! Its quite unbelievable and scary what happened! read more

I had been with DirecTV for 7 years and hated having to hassle with them every year to lower my bill to a price I was willing to pay. It was the same thing every year, call them up and tell them that my bill was too high and then they would enact some discounts that would save me about $30 a month but were only good for a year. So the next year I'd have to call them up and do it all over again. Well last November when I called to complain about my bill they refused to lower the rate. I guess that now they're a part of AT&T they are unwilling to negotiate on price. So I decided to try switching to DISH. BIG MISTAKE!!!!! DISH suckers you in with their low initial rate but then once you add in extra packages to get what you want it ends up costing MUCH more. I believe their current introductory package starts off at $39. Sounds pretty good right? But wait, you want local channels? Well that's not included. You have to pay an extra $10 a month for that. Who the hell doesn't want local channels?!?! You want a DVR? That's extra also. You have 2 TV's? Yep there's an extra charge for that too. So my monthly bill ended up being $70 a month. That's quite a jump from $39 but still better than I was getting with DirecTV so I decided to go for it. The phone operator told me about the 2 year contract and I told him, "Hey wait a minute. I'm not signing up for 2 years when I haven't even tried your service out yet." I forget what he told me exactly but he definitely gave me the impression that I could cancel if I didn't like the service. When the DISH installer came out to set up my equipment I also asked him about a trial period and he told me I had 30 days to cancel. So everything was going OK until the day of the Super Bowl. We missed the end of the game so I tried to find highlights on ESPN only to find out the package I had did not include ESPN!!!! I called up DISH and was told, "If you want sports channels, that's an extra $10 a month." Gimme a break. What a scam! So now I'd have to pay $80 a month for pretty much basic cable. No pay channels like HBO. I just wanted the standard stuff like Food Network, HGTV, ESPN. So the next higher package was $84 a month and included ESPN but took away DIY and Cooking Channel!!!!! How frickin lame!!! So now I wasn't saving money over DirecTV anymore and decided to cancel the service. I had DISH send out the installer to remove their DISH and take their boxes back. To top it all off now they're trying to charge me a $500 early termination fee even though 2 people at their company told me their was a trial period!! I have filed a complaint with the Denver Better Business Buereau and I will be taking DISH to small claims court if they refuse the waive the fee. Stay far away from this company people. Their channel packages are completely predatory and set up so that the only way you can get the channels you want is to pay for the expensive plans. read more

I've used dish tv for a few years. When frequent blackouts and general unreliability of "service" became intolerable, I endured an half-hour of elevator music ultimately ending with first, a rude, customer 'service" agent demanding an explanation for the cancellation. The barely perceptable, mousey voice required the explanation or she could not continue with the cancellation. After hearing my repeated requests to speak to a supervisor or manager, Becky asked the same question. An observation is that this explanation does not benefit me; it benefits them. It seems usury to require personal information before a "service" provider will release its prey.  The second agent finally understood that I would not provide an explanation and interrupting her recital of the exciting and highly desirous plans just waiting for me, I was informed that I must pay an eighty dollar ($80.00) cancellation fee. Further, dish would charge me fifteen dollars ($15.00) to send me a pickup box for their three (3) or four (4) year old equipment. Apparently, if I again become ill and am unable to return their hi-tech equipment, they'll make an additional charge of up to three-hundred ($300.00) and change if not returned within 15 days. Plus, I get to deliver the sealed box tot he carrier. There is no pick-up service afforded me for my fifteen dollar ($15.00) charge.  I become ill at age 74. That's the way it is and little can prevent it. I am VA rated at 70% disabled though fairly slow and broken, I'm just fine but for a lack of sleep. Sure, boo -hoo for me but facts are facts.  dish tv really must need my money, I don't. Gas and food costs must plague dish tv, the poor guys! They've increased my rate over the years, apparently believing that my social security and Veteran's disability payments would increase. Guess what.... Were I aware of what these 'people' are fundamentally and sorely lacking in integrity, I would have avoided any contact whatsoever. Oh, I so wish I had!! read more

The only reason they get one star for me is because I can't go any lower. Since I have had dish TV for 2 years now there's been numerous channels that would disappear because dish don't want to pay the rates that everyone else is paying and then blames it on everyone else except their own sorry no good for nothing executives who are making huge salaries that don't want to cut into their salary so their customers can benefit. It's been since December since I haven't had ABC. The dish TV people talk to you like your trash under their fingernails and get care less about customer service. I have just talked with an attorney and we will be taking dish TV to small claims court over the issue of them not I repeat not for feeling their end of the contract. When you don't deliver what you promised to but yet you still charge for it your common criminal and that's what dish TV is organized criminal group kind of like the mafia. Unless you have money to throw away don't use dish I can promise you I will never use this sorry company anymore and I really think someone needs to bring Rico charges on for running eight organized crime syndicate. read more

My husband has been with Dish for 15 years. They advertise on their website how they take good care of customers over 55 and veterans. Not true. Recently we got updated to Hopper ( have 2 TVs) but the technician only brought one new remote. My husband is well over 55 and is a disabled veteran. He has difficulty using old remote. We asked Dish to provide us with the second updated remote. They kept us on the phone for 40 minutes arguing with us on how they cannot give us the second remote for free. In spite of the fact that my husband is a disabled veteran and is on social security and I am unemployed because he needs care 24/7, they charged us for for the second remote and for shipping. Shame on you, Dish! P.S. We cannot afford to switch to Direct TV, the only another provider located in our area. We are paying between 97 to 106$ a months for Dish. There is nothing to watch except for reality shows, shopping channels and old movies that they repeat all the time. read more

I wish I could provide a lower rating. This company lacks integrity, and misleads customers. I canceled my service two weeks after signing up, only to be told there is a $480 fee. I was originally told that I have 30 days to cancel. I was also lied to about my services. I asked for sports and local channels which was supposed to be included, but once I signed up, there was a $30 monthly fee for sports stations. I was told all local channels were free, but later found out Dish was in a dispute with NBC(one of my favorite channels) and was unable to get any broadcasts. I called and spoke to several CS reps, but they weren't very accommodating and refused to do anything for me. They again emphasized the 24 hour cancellation period. I asked them how is it possible to cancel next day. I barely knew anything about the service. Needless to say, no one could help me. Please stay away from this substandard tv provider. read more

Dish Network advertises as having the best value when it comes to TV channels. We have had Comcast for Cable service and have opted to keep just the Internet service and get rid of the Cable. Comparing Comcast to Dish Network, the monthly bill comes out to be about the same, for both companies. We opted to go back To Dish Network, as they offered us a discounted rate for 12 months. We find that we get a lot of Infomercial channels, shopping channels and religious channels, compared to regular programming channels. We aren't fans of these channels and often find ourselves flipping through channels to find something to watch. While we do occasionally lose signal, during storms, it isn't lost for very long, like some people complain about. We feel that Dish Network could provide a better value, then what they claim to offer in there commercials. When calling there customer service, we are often speaking with a customer service rep outside of the US and often find communication difficult, as English is not there strongest language. Dishnetwork now requires new customers to sign a 2 - year contract agreement. Many companies are now doing this, even though we are living in tough economical times. While one could argue, you have the choice not to agree to the terms and conditions, a company should be a little more customer friendly, especially when the customer falls into hard times and needs to make sacrifices. Over all Dish Network is alright. Any cable provider will charge what they want to charge and really, there isn't any real value to any provider you choose to go with. They all end up being about the same price in the long run. read more

Dish Network has horrible customer service and an outrageous cancellation fee. To top that off, they don't offer all the channels other service providers do. Any time we had a storm, the tv went out. My mother cancelled her service and set up a payment plan to pay the cancellation fee but they took the entire amount unauthorized anyway. This is now under dispute with the bank. I will never use dish network going forward and highly recommend you don't either. Its not worth it. read more

Dish Network was a good deal at half off but when the price doubled after the introductory offer expired 1 year into the 2 year contract is where I had issues. I called and complained about the ever changing fee from my account at least 4 times. Worked out a deal that was supposed to be 33.00 and some change total every month, they debited 25.00 and some change that month not 33.00 then 2 days after the payment was auto withdrawn I get the next month bill for 47.90. I called and complained they were ready to knock another 15 dollars off my monthly payment for the basic package which is mostly info commercials in different languages . I've had enough and paid the cancellation fee of 195.00 Be aware if you go Dish .Its easy to get sucked into their advertising These people will tell you just about anything to keep you plugged in and then they change what should be a constant payment from your account every month. Free channels for 60 days ...You have to cancel them before they run out or you get charged you cant cancel them for a certain amount I believe it was 2 or 3 weeks after service begins Hopper, Joey... you rent these things and they are buried in packages until you start changing your packages then you start getting hit by extra charges for them that used to be covered in the package. The quality of the image service was good until bad storms hit then you loose service I hope my experience helps you make an informed decision. I want go back to Dish Network Services. read more

I just spent over an hour and a half taking with three different departments. Fortunately technology is allowing us to separate ourselves from companies whose business model is to reward 20 year plus customers with higher rates than new ones. The representative just flat out told me that they didn't know about what I was reading on line was rude and just told me to ignore anything. Couldn't define the difference between previous and new as in how long you have you have to not have their service to quality as a new customer. And wouldn't send someone out to fix something a previous service technician caused . read more

Biggest bunch of crooks. This is worse than an Obama Healthcare plan. I don't want or need a bunch of BS to pay for and never watch. Really? The QVC channel counts as an actual channel? What's worse is there are at least 115 out of their 120 Americas Best that are absolutely worth shit. In the world of on demand videos these people just don't get it. They send your call to a hell hole in the Asia where you can barely understand what they are saying. I think it's part of the screw job to frustrate and hopefully they run out the clock so you'll hang up. I'm stuck with these no integrity SOBs until August.....goodbye a-holes and hello Netflix and Amazon. read more

Complete garbage. Worst thing I have ever done is leave Directv for Dish. They put the dish pointing directly at our house, asked them to change the location and they said there will be a charge. We lose service several times a day even when it's clear. Lost service 3 times with Directv and that's when it was storming bad. Now we lose service every day. Please take a lesson from me and DO NOT get dish network. read more

Worst cable company ever. Channels keep disappearing due to billing disputes with networks. Instead of negotiating, channels are remove inconveniencing the customer. Even though the day "Dish cares", that's the biggest lie of all. When I agreed to another year in February, their customer told me that their HBO dispute was over and just waiting for signed contracts to be returned. Since then, Cinemax and Showtime are no longer available. Other channels have gone in and out. Having issues with the MLB network. The channel is not authorized. I will never fall for their lies and broken promises again read more

If you have snow in the south this system does not work!!! So many much for trying to see a weather report!! Get cable! The video is not good but if you get bad weather it works. read more

Worst Internet service ever!!! There is a cap on the data usage! So if you try to use movie streaming from Netflix or Amazon or Hulu, etc., it just won't work for you! Beware - they don't tell you about this cap until after you are stuck in the 2 yr. contract period!!!! Very Bad Deal!!! read more

I joined dish 3 weeks ago had the installation well less then 2 weeks lost signal , 3 technician stop by , 3 hours each time no one can solve the issue , customer support is horrible , technician number 4 will show up this Wednesday. read more

Dish network is without the worse ever. I move her 5 yrs. ago, Dish installed a satalite on my roof, which I never gave them permission to do. The satalite is not causing a huge roof leak and they will not take it down so I can have my roof fixed and the roofer will not take it down. Dish is telling me it is my property and refuse to remove it. This has been going on for months, while my roof leak is getting worse. I have never had satalite before, and had I known, I would NEVER USED DISH..I am 76 and living on SS, and now I am going to have to pay for huge roof repairs because of Dish. Don't ever use them.. This is awful. I have been trying for months to get them to do something. With all the rain, I am sure it is worse now.. read more

Dish Network is the worst company in the WORLD. I would not tell my worst enemy to use them. I can't even begin to explain how many problems that I have had with them... read more

I've been with Dish for 15 years, but was tired of the rate increases and left! I got Netflix and Hulu and Roku and hooked up an antenna in the attic for great TV reception in every room! In my opinion, theres nothing on satellite TV worth $100 month and on top of that...for $100 a month why am I still seeing commercials??? Its a lousy deal for consumers and the whole model needs to change. So I voted with my pocketbook and my feet. Dump the Dish! read more

DO NOT, I MEAN DO NOT get your cable services from dish tv. I regret going with this company. You get what you pay for. Direct tv and Xfinity was a little more expensive and I should have gone with the higher cost this time. The Dish tv technicians do sloppy work, customer service tell lied to me and damage claims department takes FOREVER to call you back. AS SOON as my 2 years are up this company will NEVER have to worry abt me again-EVER! 1- technician came out to install the cable and damages my newly painted walls and brand new furniture. What a freaking " RAIN-MAN!" Then RAIN-MAN calls "JOE BLOW" off the streets to come and repair everythg. ARE YOU FREAKING KIDDING ME! As it took everythg in me not to belittle him I told him "he$! no. I told him to call his supervisor and Im filing a damage claim. After he left I went outside to check his work. He work was tacky and sloppy. He left loose wires and expose cable wires. I really could not believe what I was seeing. Of course I called and complained on "RAIN-MAN." I cant believe such an ignoramus works for this company. But thats not the end of it. I called to file a damage claim report and its been days and NO ONE from the damage claims department has called me back. NOT THE END- another Dishtv technician came out to complete the stabilization of the Dish. This guy talked on the cell phone the ENTIRE time while working and then he had the audacity to ask me for a small bucket he needed forever whatever reason. I went inside, closed my garage door, lock my door and turned the music up loud. I didnt want to be bothered with this company ANYMORE. wasThis customer service SUCKS like bad Orange!! read more

DISH is a dishonest company. 12 months ago I moved from a house and tried to cancel my service and return equipment. I was told I had 12 months left on my contract, and it would cost $200 to cancel at that time. She recommended that I cancel the programs and pay a $5.39 equipment fee for 12 months and then cancel when it would not cost me anything. I kept my word and paid $5.39 per month for 12 months. I tried to cancel after the 12 months, and their Customer Service said that when I put it on program hold, it stopped the timing on the contract, and I would now have to pay an additional $200 to cancel after paying the $$5.39 for 12 months. He would not reconsider even though I had been told by DISH what to do. They are dishonest, and I think people should think twice before signing up with DISH. Gary Smith, Mineral Bluff, GA read more

Dish! Super disappointed in my service. I had a problem with my equipment and made an appt for service, frustrated that the earliest appt was in 5 days. I take a vacation day to wait around, only to find out your agent made the appt 12 days out! Now I'm told that's the earliest available. I waited 35 minutes on hold for a manager only to get disconnected. Either your agent made a mistake (I'm pretty good with calendars and would not accept waiting 12 days for service) or they are seriously understaffed to take care of their equipment when it fails. Either way, unacceptable. read more

Horrible company! TDS bundles service with Dish for better price in Ball Ground GA..or should I say, " they say they do!" They offer one price, then TDS after they set up bundled service for Dish on one connextion day....and their service for the next day following, can't honor their service to hook up their TDS service the following day due to a freeze of service to anyone in my area..and no confirmed date as to when they can offer service in my area..They knew this when they promoted the bundled service with dish-- so you are stuck with a much higher package price with DISH. I cancelled Dish...will pay penalty but never in my remaining days on this earth will I ever use TDS or DISH! Dish customer service agents and supervisors are dumb as dirt!! read more

I LOVE DISH! I was with them for 12 years. Amazing customer service! Wonderful prices, great programming! I literally cried REAL tears when I relocated to an area in Atlanta that Comcast/Xfinity was monopolizing with their deceitful, crooked,unethical practices! To me, DISH is the best out here. NO ONE compares. Thank you Dish for 12 years of GREAT TV! read more

I have had the worst time trying to cancel my service. They purposely screw up the orders, send extra equipment that I am trying to turn in and blatantly lie about their culpability. This is a dishonest company that only has a market preying on people who can't get regular cable TV. They are the Blockbuster of our era. http://www.bbb.org/denver/business-reviews/television-cable-catv-and-satellite/dish-network-llc-in-englewood-co-6370/complaints http://www.consumeraffairs.com/cable_tv/dish_network.html read more

Very rude! Will not work with you on equipment upgrades! All they care about is money. I switched to cable and save $30 a month!

Horrible customer service, bait and switch tactics. This company should be ashamed of themselves.

WOW - wish I could rate these guys zero stars! My original receiver died, then cane the second, dead out of the box. Ditto the next one. Number four worked for a whole day - yeee hah! That one has now decided to halfway work. I did an online chat with no-support, and they offered an "upgrade". I was told that in order to receive a copy of the agreement I would have to schedule an appointment. No clue how much more THAT would have cost us. I then said forget it - I'll jump ship to something - anything else. Note that among the dead receivers we discovered that we get over 20 HD channels off-air with an indoor antenna, and over 60 with an outdoor. Suddenly I was forwarded to the DISH "Retention" department, which summarily said that there was nothing they could do since we are bundled with AT&T billing. Bye-bye DISH! read more

I ordered Dish Network on 08/25/2017 and scheduled installation on 09/02/2017. I was specific on my equipment and package needs. On 09/02/2017, the installer arrived with the wrong equipment and could only do a partial install that day. I called Dish Network and was informed that to get the equipment I originally asked for, there would be a $90.00 "up charge" I agreed to pay the $90.00 and the installer would be back on 09/05/2017. The Installer came out on 09/05/2017 and put in the wireless "Joey" boxes and left them hanging my the wires below my TV. When I got home, I could not believe how poorly the install was done. Last night while watching TV, the picture kept going out and losing signal. This happened while watching TV between 8 PM and 10 PM. I finally shut it off and watched online. I called the "Office of the President" to tell them what was going on and I wanted to cancel the service. I was told by "Kim" that if I were to cancel service, even though it was not working, I would be liable for a $480.00 early termination fee + $48.00 in return postage to send the equipment back. At approximately 10 am, I received a call from the installer, who called me from (770) 862-5715 and he asked if I was having signal issues since the install. I told him last night was terrible. He told me that I had the incorrect receiver and I was supposed to have a "Hopper 3" box instead of a "Hopper Sling" box and the signal issues were going to continue. I called the "Office of the President" again and spoke with "Ram" I told him the installer just called me and told me I have the wrong box AGAIN, and I was supposed to have a "Hopper 3" box. He told me he would refund the $90.25 I already paid, give me 1 month free service, and have the box changed out, but would cancel the service without charging my credit card $480.00 early termination fee + $48.00 return postage. It was at this point, I chose to contact the Attorney General's Office. read more

I called to get a quote & told the rep to hold off on connecting any service. He told me to go ahead and make an account so I'd get the same quote if I called back. He said he needed my cc # on file to start the account but wouldn't be charged until I signed up. An hour letter I get an email/text stating the tech would be at my house with in an hour. I called to tell them I had not yet signed up. Then a week later I get an email that the tech would be there the next day. I called again & said AGAIN that I had not signed up with service and I told the rep I wasn't ready to sign up!. So I look at my bank statement and Dish has charged me $49.99 & I do not have service or signed up with them. I called, 22 minute hold, get transferred a few times for someone to tell me it was another company that charged me processing fee & I would have to call them. Dish could not do anything for me even though it's their service. So I called Dish Infinity Sales Group, the rep kept trying to talk over me & was rude. He also said he couldn't do anything for me & I'd have to call another number. They are only open Mon-Fri so I have to wait all weekend to try to get my money back. This has been a nightmare! read more