A few months ago, I would have given this place rave reviews. Staff was very friendly, and I…read morethought the work was excellent. After some recent experiences, I'm not sure if I'll be back. The last time I was there, my tech let me sit with foils on my nails for 30+ minutes while he took a break. This was especially frustrating, given that I had limited time. He previously told me that the color I chose might appear slightly different, and that if I did not like it, he would add some gel polish to balance it out. He finished up, and did not ask if I liked the end result -- just said "thank you" and quickly brought me up to the counter. While the end result looked fine, the color was wildly different than what I chose, and I was bothered by the way he treated me. If I had more time, I would've said something. Between that and it being impossible now to make an appointment over the phone, I have a bit of a bad taste in my mouth. I've seen some very entitled clients who ask their tech for multiple color changes, but I really don't think I should have to speak up about something as blatant as this.

My daughter had Gel-X nails done here. Best work quality she has seen!! Design was also beautiful.read more

Love this place! They always have great service. They can get busy, but they always do what they…read morecan to get you in if you don't have an appointment. Comfy chairs and always clean. My nails always last longer when I get gel here as opposed to many places.

Love Nailtique!! I'm not a regular nail-goer, but I think I'm about to become one. The staff here…read moreare all so welcoming, conversational, and QUICK! I've had SNS manicures that take over two hours to be done. Miss Yum Yum got me out of there in an hour. I'll be back in a few weeks to go again! And the SNS manicure here is only $48! I asked them if they thought the color I had in mind would go well with my skin tone and they gave me honest feedback which I appreciate because I was honestly open to anything! They do anything you could want here, there were some teenage girls that got art on their nails while I was there, too! Clean space, friendly people, quick service, and a good product! Parking is super easy and the other customers are fun to talk to as well. This may be my Nail HQ!

The nail bar is always a vibe! I love the atmosphere, professional service and complimentary sips…read more What's not to love! I came here on my off day to get a much needed pedicure. They were very busy but it didn't take long for me to get serviced. The nail bar is a great spot for self care relaxation & I'm always pleased with my experience whenever I come here! Check them out!!! It's Yelp approved too!

Oh, uh.... NOT OKAY! I could've sworn i've left like five reviews for Nail Bar Hoover. Jokes on me,…read morenone! Well, you're in for it now. From Homewood to Alabaster, I have tried them all. Disappointment follows by the first, second, or third visit at the latest. If you need a nice clean, well, polished mani or pedi this is it. I constantly try to find a place a little closer to home for convenience, but you cannot beat the level of professionalism, and quality that you receive here. Not to mention you get two free drinks. Not sold yet? They also have a pretty nice loyalty program that allows you to earn points during your visits. I don't know any other salon that incentivizes customers like that in BHAM. I can tell you my horror stories about going to another salon before my wedding and the tech filing half my toe off ONLY to return here so that they can restore my wedding nail dreams. Or how I've never once had a bad experience the dozens of times that I've come. But don't trust me come check it out. It's right off the interstate and worth the extra drive.

I had a wonderful experience at Awesome Nails. I didn't have an appointment and walked in mid-day…read moreon a Friday for a pedicure. I was immediately seated and offered a beverage. The lady who performed my pedicure was so kind and attentive. From the minute I sat down, she was focused on me and didn't seem rushed. Her work was extremely clean--one of the best gel pedicures I've had. They also offer a paraffin wax pedicure, which I'd never experienced and decided to try out. It felt wonderful. I probably wouldn't get it every time I get a pedicure, but it would be a nice treat every once in a while. Their location is convenient, although the shopping center they're in is back off the road a smidge and the shop is tucked in the corner. But they're worth finding! I will definitely be back.

We were in town for a baseball tournament and I looked throughly at reviews from yelp and google…read more This place got great reviews so I went. IT WAS PERFECT! It was a small, clean, friendly business. I was so happy I stopped here. My daughter and I got a mani-pedi and could not be happier. Not only did they make me feel comfortable, the nail tech who did my 8 year old daughter's nails was so patient with her and walked her through all the steps. I would HIGHLY recommend this place to anyone in the area! My nail tech was awesome as well and so thorough!

TLDR: Karen tried to ruin our day and the Basecoat team is AWESOME!!!!…read more I've been a loyal client of Basecoat on 5th for a reason--they consistently provide excellent service, and my nails always look amazing! However, during my most recent visit, I witnessed something that solidified my appreciation for this team even more. A disgruntled customer came in (happens to be the review directly before this one), loudly demeaning and condescending to the nail artists, demanding a full refund despite the salon's clear no-refund policy (a standard in nearly all salons). The team remained calm, professional, and respectful throughout her tirade, doing everything they could to resolve the situation. When I made a quiet comment to my tech about how someone's gotta pay the rent after multiple times demanding a refund, she chose to lash out at me as well, culminating in some truly inappropriate and over-the-top remarks that left everyone shocked. Despite her behavior, my nail tech went above and beyond, breaking policy to give her cash to leave and protect both the staff and other customers. Thank god he did because she continued to say to me (which I'm sure she felt incredibly righteous in doing so) that she hopes I "wake up with cracked and bloody nails." She was gently forced from the salon afterwards. I can't praise the Basecoat on 5th team enough for their patience, professionalism, and dedication to ensuring their employees and customers feel safe and valued, even in the face of such absurd behavior. As someone who works in the service industry myself, I know how challenging these situations can be, and they handled it with grace and compassion. Every manicure I've received here has been top-notch, and this experience only reinforced why I'll continue to come back. Thank you for always going above and beyond! P.S. The only reason she got a refund at all is because she became aggressive with me, telling me to shut up etc. They were more than happy to take ALL the product off, but she had decided to come in 30 minutes before an appointment (yes...I heard everything) so of course they could not since she was insistent she couldn't be late. That's a YOU problem! It sounds like she was pretty concerned about her health, so we can reasonably assume she's never had a hangnail. If you're that concerned, do it at home where you can't bully people. And don't lie in your reviews! Your indignancy and petulance will affect people's livelihood. Let's remember to have EMPATHY people!!! Love the Basecoat team!!!

Nice and clean place. I really liked how thorough and detailed Lisa was with the cleaning of my…read morenails. She asked if I wanted a particular shape and I said almond. I've never been to a nail place that charges $5 extra for a shape and she didn't say it was an extra fee and I didn't realize it was until after looking on the menu at add-ons. That's the only downside is them adding a fee to nail shapes.

I walked in earlier this week and ended up getting to sit right down, even on a busy day. Bruce was…read moreso incredibly nice and helpful. He did a fantastic job on my nails, arguably better than the nail salon I've been going to for years. He adapted quick when I asked him to do a design on my nails. He educated me on what was best for my nails. I loved the atmosphere and communication between all of the staff. This is definitely my new spot! Thanks Bruce and team!

Came in on yesterday for a dipping powder appointment with Anh. Originally I scheduled the…read moreappointment for 1pm but changed to 12p since I was told she had a 2pm appointment. I changed to have more time instead of being rushed, as these were my birthday nails and I wanted them to look very presentable. I've been to this shop a few times before and have never experienced this rudeness and unprofessionalism I received yesterday. I showed Anh what I wanted done and she confidently agreed she could do the designs. My nails were rushed the entire time during the design part. What was suppose to be an ombré French tip, was not. I calmly stated to her that it did not look ANYTHING like ombré. She simply took the tip of a brush and just dabbed dipping powder on top, then she immediately became dismissive and rude once I explained to her the design wasn't accurate. She rolled her eyes several times and scoffed repeatedly while finishing and correcting my nails. Once finishing my nails, Anh went to the back room of the shop instead of immediately checking me out. I stood up front waiting to be checked out longer than I should have after an unprofessional service. I will NEVER be back to this shop for the way I was treated yesterday.As a registered nurse, I take pride in how people are treated. I'll for sure make sure other nurses and doctors don't come here as well.

Mid- priced too high and the staff seemed pissed we came in an hour before close . Nothing specialread more

I overall had a really good experience here! I called to ask and see if they offer gel extensions…read moreinstead of acrylic and they answered the phone quickly and were very nice. I came in right away and got seen immediately. My nail tech was very friendly and made sure I was happy with my set. They turned out really great- I would rate the quality a 9/10 since there was some asymmetry in the shape and texture, but overall they are very good. The prices are steep, I paid $70 for this gel extension set with a plain color. Their base price is $65 and it's an extra $5 for length or shape (can't remember). Acrylic base price is $57, and for French it would've been an extra $8. I'm not a huge fan of charged for shape (bc who doesn't get a shape?) but I would probably come back if I were to get gel again. for acrylic I would go somewhere cheaper!

I could not recommend this nail salon enough. Everyone who works here is so kind and genuine. They…read morego above and beyond to make their customers happy. I have been to a lot of nail salons, and none were this welcoming. The staff is also highly professional. They soaked off my dip nails expertly. It did not take the usual grinding, rubbing, and wait time that I have experienced in other salons. My nails also looked healthy afterwards (which never happens to me with dip). Second, My nail tech listened to exactly what I wanted and pointed me to a color he had specifically mixed. Even my DAD told me that my nails had never looked so good. I have to agree.

Amazing nail salon - best in the area! Gina, the owner, is so sweet and helpful and the rest of her…read morestaff are, as well. The nail services they provide are incredible and the atmosphere is so calming and peaceful. I highly recommend checking them out if you're in the area. Thank you Nail Boutique staff

I loved my experience and his attention to detail! Thank you for great service. I look forward to…read morecoming back

Sherry was amazing!!! Someone from a different salon messed my nails up & Sherry made them perfect!…read moreHer attention to detail from cutting cuticles, painting to the lotion after were great. 20/10 highly recommend!!

My sister and I were able to get in for pedicures easily, they were so excellent and kind and…read moreaccommodating. She got gel pedicure and the tech helped her find the exact color she wanted. It was relaxing and calm and an enjoyable experience! I will gladly go back.

Ladies this is the spot! Look no further! They will treat you like a queen and are so thorough!!!…read moreMy nails look and feel amazing. I'd call it a hidden gem, but it won't stay hidden once I'm done singing their praises. Can't wait to go back