1. Genesis Nail Spa

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    Homewood, AL

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    Genesis Nail Spa

    4.2 (178 reviews)
    Open • 9:30 am - 7:00 pm

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    Response time

    20 minutes

    Response rate

    15%

    Services - Genesis Nail Spa

    Manicure

    Manicure and pedicure

    Nail repair

    Genesis Nail Spa Photos

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    Recommended Reviews - Genesis Nail Spa

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    Reviews With Photos

    Meena C.

    I used to rave about this place. Not anymore. They've gotten too many "awards" for their own good and customer service has gone down hill. I came in for a walk in appointment - I was told it would be a few minutes. 30 minutes later I hadn't been seen or even updated. All the while the manager played in his phone and several employees were chitchatting in the back. You provide a service. In the midst of a recession that May be starting. Customer service is what's going to keep your business afloat. Per Yelp, I've checked in and spent money here 75 times. I know there are times I didn't check in. You just lost a customer of 10 years. I'll support a business that actually wants my money.

    I had a great experience here. I highly recommend. The staff was friendly, the salon was clean, and my nails turned out beautiful. I would definitely be coming back. The location is really nice, too. Prices are reasonable. Just like anywhere in Homewood, parking can be a little bit of a challenge. We found parking in an alley way, where the Homewood Police Dept. used to be. There was no time limit.

    A few months ago, I would have given this place rave reviews. Staff was very friendly, and I thought the work was excellent. After some recent experiences, I'm not sure if I'll be back. The last time I was there, my tech let me sit with foils on my nails for 30+ minutes while he took a break. This was especially frustrating, given that I had limited time. He previously told me that the color I chose might appear slightly different, and that if I did not like it, he would add some gel polish to balance it out. He finished up, and did not ask if I liked the end result -- just said "thank you" and quickly brought me up to the counter. While the end result looked fine, the color was wildly different than what I chose, and I was bothered by the way he treated me. If I had more time, I would've said something. Between that and it being impossible now to make an appointment over the phone, I have a bit of a bad taste in my mouth. I've seen some very entitled clients who ask their tech for multiple color changes, but I really don't think I should have to speak up about something as blatant as this.

    nails

    this was an amazing experience! vibes were awesome. tan communicated with me about price, design, shape, length, etc. we also had really great conversation. i've gotten my nails done in other places, and i will say these are a bit more expensive than what i'm used to, but the quality is well reflected in the price. will come again!!

    OPI dip mani by Kristine
    Amanda M.

    Okay, hands down the best nail salon I've ever encountered. I wish I lived closer to go here monthly!! Kristine did my nails, and she was sooo great! Friendly, personable, etc etc. She helped me pick the perfect brown color for fall, and she did a wonderful job with my dip manicure. So far, I've had my manicure for 1 week, and it's still looking great. I hope to go back here as much as I can! Everyone was very nice and welcoming. Things were organized and cleaned. The pricing was pretty standard as well.

    Nails

    Literally always excellent service, super easy to just walk in, but I usually make an appointment and they're wonderful and efficient!! Excellent attention to detail too, always so happy with my nails when I walk out. I mean just LOOK what Lisa did!! Amazing!

    Shameka C.

    Not really a manicure/pedicure type girl. However, I do know it is in my best interest to get pampered and those cuticles taken care of. I researched several places because I had a couple of places to go to in the area. I went with Genesis. I called on Monday and made an appointment. Walked in, greeted, told to pick out a color, and seated. Philip was my nail tech and very friendly. The massage of my hands was very welcoming and he even did the lotion in heart shape for this Valentine's Day 2020, cute!!! I think he did an awesome job! I like the space and will definitely return again.

    Festive holiday nails!

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    21 days ago

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    2 months ago

    My daughters and I were pressed for time before an event. The staff were accommodating and did a good job quickly for us.

    Business owner information

    Photo of Kristine H.

    Kristine H.

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    3 months ago

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    Kristine H.

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    2 years ago

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    3 months ago

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    6 months ago

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    7 months ago

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    3 months ago

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    Kristine H.

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    5 months ago

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    Kristine H.

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    9 months ago

    My daughter had Gel-X nails done here. Best work quality she has seen!! Design was also beautiful.

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    Kristine H.

    Thank you so much for your review. We really appreciate it.

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    1 year ago

    Customer service was outstanding, quality was great, overall vibe was chill and perfect after a stressful work week.

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    11 months ago

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    11 months ago

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    3 years ago

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    8 months ago

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    Kristine H.

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    1 year ago

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    Kristine H.

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    1 year ago

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    2 years ago

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    7 years ago

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    2 years ago

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    2 years ago

    The salon is clean, the employees are friendly and they do a good job. It can be very busy so a reservation is recommended

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    2 years ago

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    2 years ago

    Fantastic services!!! Loved the team. Very accommodating to a slight schedule change. Relaxed and good vibe. Cute neighborhood.

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Great place for nails! Clean & nice. Highly recommend for toes & nails! Sometimes it can be a bit of a wait.

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    4 years ago

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    7 years ago

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    Kristine H.

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    5 years ago

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    2 years ago

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    7 years ago

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    2 years ago

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    3 years ago

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    Kristine H.

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    8 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    Kristine H.

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    4 years ago

    Mya was so great, loved being there! Always a good experience. Definitely make an appointment rather than walk in. I'm going back today lol

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    Page 1 of 5

    Ask the Community - Genesis Nail Spa

    Review Highlights - Genesis Nail Spa

    “I always get excellent service and beautiful nails, Kevin and Kristine always on top of the schedule.”

    Mentioned in 10 reviews

    Read more highlights

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    Basecoat On Fifth

    Basecoat On Fifth

    3.4(152 reviews)
    2.2 mi
    •$$$

    TLDR: Karen tried to ruin our day and the Basecoat team is AWESOME!!!!…read more I've been a loyal client of Basecoat on 5th for a reason--they consistently provide excellent service, and my nails always look amazing! However, during my most recent visit, I witnessed something that solidified my appreciation for this team even more. A disgruntled customer came in (happens to be the review directly before this one), loudly demeaning and condescending to the nail artists, demanding a full refund despite the salon's clear no-refund policy (a standard in nearly all salons). The team remained calm, professional, and respectful throughout her tirade, doing everything they could to resolve the situation. When I made a quiet comment to my tech about how someone's gotta pay the rent after multiple times demanding a refund, she chose to lash out at me as well, culminating in some truly inappropriate and over-the-top remarks that left everyone shocked. Despite her behavior, my nail tech went above and beyond, breaking policy to give her cash to leave and protect both the staff and other customers. Thank god he did because she continued to say to me (which I'm sure she felt incredibly righteous in doing so) that she hopes I "wake up with cracked and bloody nails." She was gently forced from the salon afterwards. I can't praise the Basecoat on 5th team enough for their patience, professionalism, and dedication to ensuring their employees and customers feel safe and valued, even in the face of such absurd behavior. As someone who works in the service industry myself, I know how challenging these situations can be, and they handled it with grace and compassion. Every manicure I've received here has been top-notch, and this experience only reinforced why I'll continue to come back. Thank you for always going above and beyond! P.S. The only reason she got a refund at all is because she became aggressive with me, telling me to shut up etc. They were more than happy to take ALL the product off, but she had decided to come in 30 minutes before an appointment (yes...I heard everything) so of course they could not since she was insistent she couldn't be late. That's a YOU problem! It sounds like she was pretty concerned about her health, so we can reasonably assume she's never had a hangnail. If you're that concerned, do it at home where you can't bully people. And don't lie in your reviews! Your indignancy and petulance will affect people's livelihood. Let's remember to have EMPATHY people!!! Love the Basecoat team!!!

    Overall a decent not great job but not cheap. Also be careful because tack a little fee here and…read morethere for everything. I came in with almond shape and they charged me extra to keep original shape. Also extra on an already expensive pedicure for things that should be included. I actually hold my cosmetology license in California and am very much aware about of the work necessary vs price point. But just felt they should've been up front of the little add ons. On top of it, they charged me sales tax and after looking up the rules and regulations in the state of Alabama I realized it's not legal. Honestly probably 2 1/2 but I'll give them the 3 Probably won't return though.

    Photos
    Basecoat On Fifth
    Basecoat On Fifth
    Basecoat On Fifth

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    The Nail Spot

    The Nail Spot

    4.5(10 reviews)
    8.2 mi

    Came in on yesterday for a dipping powder appointment with Anh. Originally I scheduled the…read moreappointment for 1pm but changed to 12p since I was told she had a 2pm appointment. I changed to have more time instead of being rushed, as these were my birthday nails and I wanted them to look very presentable. I've been to this shop a few times before and have never experienced this rudeness and unprofessionalism I received yesterday. I showed Anh what I wanted done and she confidently agreed she could do the designs. My nails were rushed the entire time during the design part. What was suppose to be an ombré French tip, was not. I calmly stated to her that it did not look ANYTHING like ombré. She simply took the tip of a brush and just dabbed dipping powder on top, then she immediately became dismissive and rude once I explained to her the design wasn't accurate. She rolled her eyes several times and scoffed repeatedly while finishing and correcting my nails. Once finishing my nails, Anh went to the back room of the shop instead of immediately checking me out. I stood up front waiting to be checked out longer than I should have after an unprofessional service. I will NEVER be back to this shop for the way I was treated yesterday.As a registered nurse, I take pride in how people are treated. I'll for sure make sure other nurses and doctors don't come here as well.

    I walked in earlier this week and ended up getting to sit right down, even on a busy day. Bruce was…read moreso incredibly nice and helpful. He did a fantastic job on my nails, arguably better than the nail salon I've been going to for years. He adapted quick when I asked him to do a design on my nails. He educated me on what was best for my nails. I loved the atmosphere and communication between all of the staff. This is definitely my new spot! Thanks Bruce and team!

    Photos
    The Nail Spot
    The Nail Spot - My nails

    My nails

    The Nail Spot

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    Genesis Nail Spa - othersalons - Updated October 2026

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