S Nails &amp; Spa

15

206

497

1 year ago

I overall had a really good experience here! I called to ask and see if they offer gel extensions instead of acrylic and they answered the phone quickly and were very nice. I came in right away and got seen immediately. My nail tech was very friendly and made sure I was happy with my set. They turned out really great- I would rate the quality a 9/10 since there was some asymmetry in the shape and texture, but overall they are very good. The prices are steep, I paid $70 for this gel extension set with a plain color. Their base price is $65 and it's an extra $5 for length or shape (can't remember). Acrylic base price is $57, and for French it would've been an extra $8. I'm not a huge fan of charged for shape (bc who doesn't get a shape?) but I would probably come back if I were to get gel again. for acrylic I would go somewhere cheaper! read more

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Karlene W.

0

4

1

1 year ago

clean and beautiful Salon! I stopped while driving from Louisiana to Tennessee and I am glad I did. I got a pedicure and she massaged my feet and calves. 10 out of 10! Glad I stopped. read more

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Sarah B.

118

23

3

2 years ago

I have been here a few times and love Hollands work each time. The ambiance of the spa is very fun yet calming and also very clean! Definitely go see her if you get the opportunity. read more

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Tina G.

0

1

0

1 year ago

The lady at the front desk was horrible, I'm assuming she's the owner.. I took my girls. She kept changing the price on me and she kept following us around checking to see what we were getting like we were criminals and speaking to the person servicing us in their language. She was very rude and disrespectful. I tried to ask her a question about my 9 year old and she shooed me away like I was a bug or animal or something and walked off never answering. I spent $210 with them and this is how I was treated. This could have went so different but my babies were with me. I will never return or recommend this place read more

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Lexi C.

95

13

5

2 years ago

I asked the lady multiple times to fix my toe polish the way I have gotten them done here multiple times and she didn't understand. I left crying because I am going to be out of town for a while and don't have time to get them done elsewhere. Never coming back. read more

S Nails & Spa - terrible job. - Nail Salons Near Me - Birmingham, Alabama

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Chaitali P.

75

128

192

2 years ago

Ummm it was ok. Not many words to say. It's not my usual place bc they are always expensive and the tech are kind of rude. The owner is sweet though but he never does my nails. I get the rude ones. Been here 3 - 4 times and the only reason is because they are open on Sundays when I have time to do my nails. I got a basic pedicure which was the same price as the one my place charges me but trust me you don't get the attention and care. According to my nail tech "if I want more massage and more time I get higher package " which is BS bc my basic was $40. He barely rubbed lotion on my legs which I can do at home nor did the clean inside or around my nails. So mad at my self for not going my place this past week and waited till Sunday. read more

S Nails & Spa - Inside - Nail Salons Near Me - Birmingham, Alabama

S Nails & Spa - Feet done in 15 mins - Nail Salons Near Me - Birmingham, Alabama

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Nicole B.

0

1

1 year ago

Not sure who the female was that did my nails, but she needs to be fired. First, there is zero shaping around my nails. The polish overlaps the skin on my fingers. Second, I did not ask for any sort of glitter on my nails but somehow there's glitter/white powder on the tips of my nails. Not happy. read more

S Nails & Spa - Dip - Nail Salons Near Me - Birmingham, Alabama

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Dan T.

0

6

1

3 years ago

Such a lovely nails was done! Great work and everything! Highly enjoyed it. So simple and very clean work! read more

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Monique M.

0

7

24

3 years ago

Thi is the best nail tech/ salon owner in the game. Everyone there is kind, professional and they do a wonderful job. They always have the best and latest nail salon services. If you want a basic clean mani pedi, they have it. If you want nail art or even gel x, they have it. There is nothing she and her team haven't mastered and they treat EVERYONE and I mean EVERYONE with respect. read more

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Kallie H.

0

1

0

3 years ago

I used to love this place and came here every time I had a need for my nails/toes to be done. However, my last interaction was terrible. My nails are uneven, my fingers were cut several times, and when I went back in to get them fixed they were made worse Unfortunately, I won't be back! read more

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Emma N.

0

1

2

3 years ago

Services are good and professional. The people are so friendly and I don't need to wait for a long time. Hope to see you next time read more

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Molly F.

81

54

13

4 years ago

As others have noted, gel manicure quality is terrible. Mine only lasted a couple of days and had to completely have them redone at 2 weeks read more

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Bonnie K.

0

3

0

2 years ago

Came in to get a manicure. Serviced by Thi and left with amazing nails! Need to give a TEN star review!!!

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Cheryl M.

311

1118

3036

8 years ago

This might be my new favorite nail place! Too bad it's so far from my house : ( I had an excellent pedicure on my visit here. I was super happy and many weeks later my toes still look great. I'm overdue for a pedicure and this toe job has held up. Lol! I had the candle pedicure which was very nice and relaxing. I got a great leg massage, hot towels, the works. This place is really big and I didn't have to wait at all. It's really nice on the inside and they have a whole row of little girl chairs that are adorable. My manicurist did an excellent job. The only negative was that she really didn't speak English and I just couldn't understand what she was asking me but somehow we managed to communicate. I am really looking forward to my next visit! read more

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Yasmin Y.

105

221

1236

7 years ago

This is a favorite spot pedicure Sunday. It's spacious and clean. Prices comparable to other nail salons. There are kiddie spa chairs with fairy tail characters. I also learned that you can host parties for kids. You must bring your own goodies. The only thing that annoys me about the place is the owner/manager seems to always want to rush everyone. It seems they should hire more staff to accommodate the size. read more

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Meena C.

362

1099

12509

11 years ago

Topnotch location for getting your nails done. I walked in on a Wednesday evening (approx 6:30PM - 1 hour before they closed), and asked for a pedicure and gel manicure. I was immediately taken back, and given a very thorough pedicure by Mimi. She took her time, and didn't rush the service. After the pedicure, I was escorted to the chairs in the front and had my manicure. There were maybe 2 other customers there, and they were also receiving "full treatment", and not feeling rushed. The manicure came with a complimentary mini back/neck massage...I needed that. Now, you're gonna pay more than your local nail salon. But the place is decorated nicely. Doesn't have the typical nail salon smell, and you're treated like VIP. Worth it for special occasion trips to get my nails done :) read more

S Nails & Spa - The "princess section" - Nail Salons Near Me - Birmingham, Alabama

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Sierra T.

79

2

3 years ago

I wish I could have given 0 stars. Worst experience ever. Very upsetting as I used to be a loyal customer of S Nails and Spa. Upon arrival staff was so rude, acted as if our presence was bothersome to them. Once we sat down was very aggressive about add-ons to our services, making me and my friend that I brought there to have a great girls night very uncomfortable. I wish I could say that was it. Unfortunately, the list goes on. As she puts a bowl in my lap to soak my nails, the man doing my feet pulled my foot so hard up to him that it knocked the water bowl all over my lap, which were new pants by the way. Instead of immediately apologizing, both the women and man working on my hands and feet started talking to each other and laughing. I asked for a towel to help dry my soaked pants and was given a DAMP hand towel. Was not very gentle during the whole process, even cut my cuticle on 2 different nails when filing. Towards the end of the session when I pulled my hand out of the UV light, I saw a mess up on my nail and was about to say something until she said all done and walked away. I politely asked for her to fix it, and was met with a sigh and sloppy rework. As if this whole experience wasn't bad enough, upon check out I find out they up charged me $50 for services that I never asked for. I had even called before hand to ask how much a pedicure and gel nails would be... $36 for the pedicure and $26 for the gel nails. To say I was livid when the total cost was OVER $100 would be an understatement. Not to mention the finished polish on my hands are so sloppy, bumpy and thick. The paint on my left thumb is also peeling ALREADY and this was done last night at 5:30pm. To say this is a bad experience would be an understatement. Please don't ever go here I will NEVER come back. It's a waste of your money, you WILL leave disappointed, absolutely horrible customer service... read more

S Nails & Spa - Soaked pants.. - Nail Salons Near Me - Birmingham, Alabama

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Zahab A.

0

1

5

5 years ago

Absolutely loved this place!! I've tried a couple of different salons in Birmingham but I really loved my experience here. First, I was amazed by the various color they had available here! They even had a variety of ombré colors you could choose from! I decided to go with C14 on my nails and I did an SNS manicure with tips. My nail tech was very sweet and did an amazing job on my nails. Then I had a deluxe pedicure and the experience was also really great!! Everyone was friendly and it was such a calming atmosphere (they had this nice relaxing instrumental music playing in the background). No one was rude or pushy towards me and the pricing was incredibly fair. I'll definitely be coming back here again! read more

S Nails & Spa - SNS Ombré Set - Nail Salons Near Me - Birmingham, Alabama

S Nails & Spa - More color options - Nail Salons Near Me - Birmingham, Alabama

S Nails & Spa - SNS Ombré Nail Set - Nail Salons Near Me - Birmingham, Alabama

S Nails & Spa - SNS Nail Color Options! - Nail Salons Near Me - Birmingham, Alabama

S Nails & Spa - Ombré set options - Nail Salons Near Me - Birmingham, Alabama

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Jennifer W.

5

6

2

3 years ago

I was very pleased the first couple of times . We went for pedi/ mani and it was great. I went this past weekend and after trying to make appointment was told I didnt need one. My nails look horrible. They look as if I did them myself. I am not pleased at all. After several times telling technician what i wanted, she disregarded. Her daughter was constantly asking and talking to her which caused a huge distraction. Tina is great. I would always recommend her. but as far as the care and concern that I was given with another technician, along with the overpriced services, I would not recommend. I had to go to another nail salon to have them done 3 days after due to poor quality. read more

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Mindy D.

0

1

2

5 years ago

I paid $78 for a pedicure and a gel manicure to last 3 days!!!! This is a nice salon but the gel nails don't last. Typically, gel on my nails lasts over two weeks and is so hard to remove. I went to have a gel manicure and pedicure on Wednesday, Oct. 20th and by Saturday, Oct. 23rd, it was already peeling off. That is 3 Days!!!!!! That is how long my nails last with regular polish. I have been to this location four times. This was by far the worst quality I have ever had. I am embarrassed for them as I will not go to this place again. read more

S Nails & Spa - No nail polish. The gel just peels right off like a sticker. - Nail Salons Near Me - Birmingham, Alabama

S Nails & Spa - Smudge on my big toe that I noticed when I got home. - Nail Salons Near Me - Birmingham, Alabama

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Georgia H.

Elite 19

204

96

119

5 years ago

Based on other's recommendations, I decided to try out S Nails and Spa. I had a great experience. It's conveniently located right off of 280 (close to Target). Everything was very nice inside. I rarely get my nails done, and this was the best pedicure I've ever had. Pun (I'm sure I spelled that wrong) was so sweet, and was very talented. I was impressed by her skill. I got the Deluxe Pedicure for $36. There was one cheaper at $31. Very reasonable compared to other nail salons in B'ham. I'll be back! read more

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Jen F.

Elite 18

115

359

28

5 years ago

Went right after I got in from a flight for a gel manicure and pedicure. The pedicure was fine. The gel manicure not so much. I had peeled off a lot of the gel but on the thumb nail a lot remained as well as little pieces on other fingers. When I have been at other places they make sure all the gel is taken off, that didn't happen at this place. He sanded my nails like normal but didn't make sure old gel was taken off completely. Didn't have me wash my hands to get all the dust off, just started applying the gel. You can see in the picture in the top left corner of my nail that there is gel under the top coat. When he put in the color on my left hand you could feel the pieces of old gel and it looked bad. I had him take it off so currently I have a gel clear coat on my right hand and regular clear on my left and nails look a mess. Honestly I think he was just trying to rush and thought I wouldn't notice which was disappointing. read more

S Nails & Spa - Mail with old gel not taken off before new geo put on. - Nail Salons Near Me - Birmingham, Alabama

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Shaquita Y.

594

545

674

9 years ago

Very friendly staff. I received an SNS application ($40) and a spa pedicure ($35). The guy, Joe, who did My nails was obviously new because one of the main nail techs, Thi, constantly had to go behind him and fix my nails. I understand that everyone has to start somewhere but it was a bit frustrating to keep having the same thing applied and reapplied. That's the only reason they aren't getting five stars. Wide selection of colors, gels, and SNS, colors, several different packages to choose from for pedicures. I think this will be my new nail place in Birmingham depending on how long this service lasts read more

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Deidre M.

0

16

0

3 years ago

I found this place by accident one day, and I've never gone to anyone else in Birmingham. The staff is wonderful and they do such a great job. Can't wait to go back! read more

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Helen F.

91

38

45

9 years ago

The atmosphere is bright and clean, quiet and relaxing. My technician, Holly, was efficient, firm and kind if there was any tension in my legs before she made short work of it. I received a manicure and the candle pedicure. The pedicure was very moisturizing and relaxing but be careful that candle oil is HOT. read more

S Nails & Spa - Cute mini spa for the little ladies. - Nail Salons Near Me - Birmingham, Alabama

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Awanna S.

Elite 19

192

72

159

8 years ago

This is my absolute favorite shop in Birmingham. There are not a lot of good nail salons to choose from but this is by far the best. They always are so welcoming and friendly. I have never had a bad experience here. Very professional staff and very clean. T usually does my SNS but I think Linh is my new favorite!! Toni does a fantastic pedicure and has a beautiful personality. She and Linh are great!! read more

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Mickie A.

35

2

0

4 years ago

This is my favorite nail spa. They always know what I want and spend extra time on my feet like I prefer. Spend a little extra on yourself. You are worth it. I am a creature of habit and always get the Signature Pedicure. It is a little more but so great!! Danny did an awesome job today. Spent an hour and a half on my pedi. read more

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marche K.

0

1

0

4 years ago

I would give 0 stars if I could. I have tried to give this place chance after chance and they just can not get it right. They have no problem taking your money, but the moment you go back for their 3 day guarantee you have to wait all day for a simple one mail fix. I spent $146 on a gel fill in and and a gel pedicure on a Thursday and on Saturday my pinkie nail broke. I went in on Sunday to have my nail repaired and they were very rude about acknowledging the fact that they would fix my nail, which I just found to be so alarming. They gave me weird looks and talked among themselves. I waited and waited for nearly 40 minutes which I found to be completely ridiculous to have one single nail repaired which shouldn't take more than 5-10 minutes. PLEASE STAY AWAY & TAKE YOUR BUSINESS ELSEWHERE read more

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Kayla H.

0

1

3

7 years ago

My first time in the shop and I was very impressed. On first sight the shop was clean and is decorated really pretty. I stopped by for a fill in and they had so many colors to choose from in gel polish. I didn't get the guys name that did my nails but he did an amazing job. He really took his time and made sure I liked the shape of my nails (coffin shape) and also the color of the polish. He did drill my skin 2 times but when he noticed he did he was more careful with what he was doing. I didn't feel rushed like all other nail salons and it seemed all the staff really took their time with all the customers that were in there when I went. I recommend you stop by and give them a try, because I'll definitely be back. read more

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Beth S.

25

84

4

8 years ago

Went for a pedicure on Monday with my daughter. I loved the lady that did mine. I requested for her to give me her days off so I can request her next time. During cash out, the manager/owner/whatever he was got extremely intrusive, head leaning over what my lady was writing. I found this EXTREMELY rude. He pretty much insisted I take a business card with the shop hours. Well, I choose not to carry business cards. I found his actions terribly disrespectful to me and the employee. I will take my business elsewhere. P.S. I gave a 5 Star for my girl Sandra who did an exceptional job. read more

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Heather A.

0

48

14

10 years ago

Best service, quality, comfort of any nail spa. The atmosphere is comfortably elegant. Everyone is friendly and professional and wide range of services. My usual is gel manicure, which lasts at least 21 days at the minimum. It's worth the couple extra bucks for cuticle maintenance and the shoulder rub at the end. Favorite pedicure is the candle oil pedi- warm and pampering.very clean and friendly shop. I can not recommend them enough. I have been a regular for over a year read more

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Sophie S.

460

36

47

7 years ago

Wow! I had a man named Lee who worked on my nails, and he did a fantastic job! I am so happy that I went here, he took great care of my nails. He was extremely careful and paid attention to every detail. He made sure my nails were exactly what I wanted in every aspect, and I will definitely be back and will ask for him specifically! I 100 % recommend S nail and spa! read more

S Nails & Spa - SNS nails (dipped) - Nail Salons Near Me - Birmingham, Alabama

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Kelsey C.

38

2

5 years ago

S nails is by far my favorite nail salon in Birmingham. They did an especially amazing job on my nails today!! Super clean and the staff is amazing! read more

S Nails & Spa - My nails from S nails - Nail Salons Near Me - Birmingham, Alabama

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Ikeia T.

0

4

2

7 years ago

I love it here. Thann always does an amazing job on my pedicures! Today I met Vivian and she did my nails. She did an awesome job! I highly recommend this place! The owners are awesome as well! They seek to get your right in a chair. read more

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Latasha L.

2

8

2

10 years ago

My experience here was amazing. I walked in and was served right away. Thanks, Brian! read more

S Nails & Spa - Beautifully gelled in 'Every Month is Octoberfest'. Thanks, Brian! - Nail Salons Near Me - Birmingham, Alabama

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Amanda S.

110

22

3

8 years ago

My first experience here was good but after this last visit, I will never go back. I was getting a pedicure and the nail tech sliced my cuticle open so badly that it wouldn't stop bleeding. I was going to wait and see if it would stop bleeding but it didn't, so I got up before she put the polish on and talked to the manager. He said I still owed $20/$30 since she did everything but put the polish on. Unbelievably poor customer service! read more

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Kimia M.

Elite 21

285

93

187

9 years ago

Not worth it!!!!! Not trying to be mean, Good people I guess, but Don't be fooled by the cool ambiance. They spend 10 minutes on my friend before they even came around to me. Then we bought the same package I was done before her!!!! :-I seriously. And I paid 50$ for nothing. The "massage" was so light and half ass I didn't even know if I was getting myself pampered. I was soooo frustrated the whole time. He didn't get the edges. It was horrible. Then I had to come back in. And if felt like they didn't wanna fix it. It was annoying. I lost time. I wasn't relaxed. Not happy at allllllll Also got my eyebrows waxed..... she didn't do anything.... my eyebrows were not fixed. I went home and did them myself. Seriously a disappointment. read more

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Alyssa K.

0

6

1

9 years ago

I have had several good experiences here, but today was pretty terrible. I got a SNS manicure last Tuesday and several of my nails were already peeling, so I went in to have them fixed. The technician was clearly annoyed and being very rough with my hands, but whatever, I understand that he was having to fix someone else's mistake. I told him that I wanted my nails thin (a common request with SNS) and they turned out SO thick. They were at least 4 times thicker than my other nails. They were also all very uneven bother in color and texture. I asked him to fix these things 3 separate times, and though they got a little better, I still left with thick, uneven looking nails. Each one is multiple different shades of the color. I was very displeased, but felt too awkward to ask to have them fixed a fourth time when he clearly wasn't going to put in the effort to make them look good. I'm generally not very picky, but my nails look awful. I am very very disappointed with this experience. read more

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Lena H.

219

28

223

7 years ago

My nail tech was very nice and sweet. So that prevented me from giving them a one star. They serve complimentary wine which was good. My friend got their polish removed and a massage but they charged him for a full pedicure. No cuticle cut or scrubbing the bottom of his feet. Just polish remove and massage. The front desk guy was rude. Our services was $110 we left a $50 tip. So money wasn't the issue. We know our nail techs worked hard but the owner ripped us off. Should've charged us for what we got. And my polish on my toes were not properly polished and they tried using a (used) pumice on my feet, I requested them to get a new one. I do nails and that is not sanitary at all. We will not be coming back. read more

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More info about S Nails & Spa

4507 Riverview Pkwy
Ste 104
Birmingham, AL 35242
Directions
(205) 981-8088
Call Now
Visit Website
http://www.snailsandspa.com

Services

Hours

What time does S Nails & Spa open?

S Nails & Spa opens at 8:00 AM on Monday, Tuesday, Wednesday and Thursday.S Nails & Spa opens at 9:00 AM on Friday and Saturday.S Nails & Spa opens at 12:00 PM on Sunday.

What time does S Nails & Spa close?

S Nails & Spa closes at 7:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.S Nails & Spa closes at 6:00 PM on Sunday.

Mon-Thu 8:00 AM - 7:00 PMFri-Sat 9:00 AM - 7:00 PMSun 12:00 PM - 6:00 PM

Payment methods

Does S Nails & Spa take credit cards?

Yes, S Nails & Spa takes credit cards.

Services

Is S Nails & Spa by appointment only?

No, S Nails & Spa is not by appointment only.

Outdoor Amenities

Does S Nails & Spa have bike parking?

Yes, S Nails & Spa has bike parking.

Does S Nails & Spa have parking?

Yes, S Nails & Spa has parking options.

Other Amenities

Does S Nails & Spa have free WiFi?

Yes, S Nails & Spa has free WiFi.

From the Business

Specialties

We care about your services experience. Giving you peace of mind while enjoying your services.Designed to help you escape from the busy world. Allow you to unwind and rejuvenate your body, mind and spirit. Prepared to be pampered at our salon. Where you can choose from various services to help you feel refreshed and revive!!

Review Highlights - S Nails & Spa

“I was looking for a good Pedicure place in Birmingham so of course I searched trusty Yelp.”

Mentioned in 40 reviews

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Let hot stones melt away the tension.

European Wax Center

3.9(22 reviews)

2.8 mi

We all know the horror stories you hear when it comes to European Wax Center. I personally have…read morebeen a witness to one of those horror stories at another location. The individuals I wanted to book with outside of EWC were all booked, on vacation or one had covid so I was left with facing this chain once again... thank God my experience went VERY well. Booking online was seamless and they have times available from 9a-9p which I found to be extremely convenient. Check in/out staff was okay. My waxer, Dejah, was amazing. She had so much personality and didn't mind my ball of energy or jokes throughout. Pain was minimal, process was quick, those roots were snatched with no stragglers left behind! The time to complete my full legs, underarm and brazillian flew by. I'd definitely book with Dejah again in the future.

I've been coming to this location for a year, and it's always worth it. The customer service is…read moregreat, and I always feel well taken care of. Abby does an amazing job, and the trainee did too. They made sure I was comfortable the whole time. Highly recommend this location!

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Brittany Nicolee Esthetics Lounge

5.0(1 review)

5.6 mi

Brittany is so sweet and professional she walks me through the whole process. The environment is…read moreclean and i love the after bags she gives.

From the owner: At Brittany Nicolee Esthetics Lounge, we don't just provide waxing services, we educate our clients…read moreon proper skin care before, during, and after their sessions. Book now for a relaxing and rejuvenating experience! Book our Luxury Brazilian And Receive a glass of champagne.

Before and After Full Brazilian

Waxing Deal of February

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L.A. Bikini

3.6(38 reviews)

3.3 mi

•$$$$

I was skeptical about trying sugar waxing because I couldn't understand how ripping away hair could…read morebe less painful. Thankfully, I finally gave it a shot and visited LA Bikini. The waiting area is really cute, with white and blue decor. It makes you feel as if you've stepped inside a really chic salon. The waxing rooms were nice and clean and my waxer was friendly and sweet. The actual experience wasn't nearly as bad as I was expecting! It is in fact, considerably less painful than traditional hot waxing and the results were just as good. They also offer different membership packages, making it easy to keep treating yourself apriority.

I absolutely love this place. After getting waxes for so many years and it being super nauseating,…read moreI was looking for a change. This is when I stumbled upon sugar waxing. On the day of my appointment, the staff made me feel at ease. They carefully explained the membership options and I wanted to first get through my appointment to see if I would like it. My appointment was with Elizabeth. I really enjoyed her and I feel like she explained the process really well and answered my questions. I told her my prior waxing horror stories and she made me feel really comfortable. She was very gentle and my waxing was really quick. I get the LA Brazilian and Liz is always very attentive. I ended up getting a membership and adding services. I am usually out of my appointment in about 15 minutes. The sugaring is far less painful and I do not have any bumps. I never have a long wait and they are also taking proper precautions with COVID-19. They check your temperature and you cannot sit in the lobby. You also have to wear a mask. I highly recommend visiting this location, as they are very friendly and provide stellar service.

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Wheelhouse Salon

4.1(47 reviews)

8.2 mi

Are you wondering why I gave one star? Honestly, Wheelhouse Salon deserves none, but that wasn't an…read moreoption. My experience here was extremely disappointing, aside from my initial consultation with Angelika on Oct. 20th. During the consult, I explained that my main goal was to blend my 3-month gray grow-out into something easier to maintain. I showed her photos of the soft gray-blended look I wanted, and she never once said it couldn't be achieved in one session. She filled out a laminated service card with the exact services and prices required, and I booked based on that information. On Oct. 28th, I arrived for the first color appointment. After reviewing the same photos again, Angelika brought over another stylist, and they decided to add a shadow root. When she finished, my hair looked nothing like what I asked for--I left with blue roots and barely any blonde. She apologized and said she'd fix it at my next scheduled appointment on Nov. 12, which included both the correction and a keratin treatment. Since she promised it would all be handled then, I trusted her. When checking out that day, I was charged $393.32--lower than the quote--but still tipped 20% because she said she planned to fix everything. My total came to $471.98. On Nov. 12th, I showed up expecting the correction and the keratin, as previously discussed. Instead, I was told I had to choose one service because she hadn't booked enough time. I chose the keratin since that's what she had scheduled. Afterward, while checking out, the front desk tried charging me $476 instead of the quoted $315, saying I "hadn't paid enough" at the first visit and they needed to collect an additional $40. This was never communicated. They removed one $40 error, but I still ended up paying $456.54. After realizing that I had now spent over $900 and still didn't have anything close to the color I asked for, I messaged Angelika directly through the contact card she provided. She read the message but never replied. When I called the salon to review the charges, another error was found and I was refunded $48.29--even though their written policies state they "don't offer refunds." It was clear I had been overcharged multiple times. I reached out again to clarify my Dec. 1 correction appointment. The salon later texted me saying Angelika felt she only owed me a base color and blow-dry, and that I would have to pay for the foil and toner--another $274. This would have pushed the total cost of this disaster to well over $1,200. They also claimed that my desired gray-blended look takes multiple sessions, something never mentioned in the consult or at any point before taking my money. Angelika had expressed total confidence that she could achieve the look. At this point, nothing made sense. How can stylists turn dark brown hair into pink, purple, or blue in a single appointment, yet somehow blending soft gray tones supposedly requires multiple expensive sessions? Either they lack the skill or they are price-gouging. I'm sharing this to save others from the time, money, and frustration I experienced. Always take a photo of the laminated service card--they rely on it, and you should too. My before photo, the inspiration photos I provided, and the results I left with were not remotely aligned. My 3-month gray grow-out is gone, and I paid nearly a thousand dollars for a result I never asked for.

This is a fantastic salon - best of the best! Very chill vibe and kind/courteous staff. My family…read morehas used a variety of stylists here and have never been disappointed. They listen to your needs, provide wise and experienced counsel when considering hair options, and offer creative solutions to your requests. They only hire the créme de la créme here! 10 stars out of 5. Truly love these folks.

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The Esthetic Loft

4.9(10 reviews)

5.0 mi

The Esthetic Loft and Alexis were both great experiences today! I will say that I missed the…read moreentrance to the building at first. It was a little confusing. Needless to say, I'm not too fond of the entrance to the building itself...but that has nothing to do with the business at all. The environment is clean and relaxing. Alexis asked plenty of questions before my facial and gave me an opportunity to voice any concerns or questions I personally may have had. They offer SEVERAL services and occasionally run specials. Sign up for their email communications to get these sent to you. Trust me, one more subscription won't hurt you. haha I find the price points to be on par and the service to be of high quality. Check them out for your next facial, wax, microblading, etc needs!

This review is based on a consultation only. I look forward to updating this review as I go on my…read morejourney. I have some issues that I would like addressed. I went in to meet Dana and she was very nice and helpful. She suggested that we start with a facial and then add other things as we move forward. She also said she would do some research on things that I am currently using to see if I can continue or need to change. There is cute sign of the name of the business on the outside and the inside is clean and very inviting. The receptionist was nice and tried to accommodate me as much as possible with scheduling upcoming visits. I will keep you all posted.