1. Wheelhouse Salon

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Birmingham, AL

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Wheelhouse Salon

4.2 (50 reviews)
Open • 8:00 am - 6:00 pm

By appointment only

Services - Wheelhouse Salon

Applying hair extensions

Bridal hair services

Wheelhouse Salon Photos

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Recommended Reviews - Wheelhouse Salon

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Reviews With Photos

#1- What I showed for reference at 1st visit
Tiffany D.

I would recommend this salon to people, however I would not recommend you see Amber for anything more than a basic cut or maybe basic color. I've seen Kate in the past and she was amazing, I just can't seem to get in with her since my schedule is not predictable so booking far in advance doesn't work for me. I've also seen other stylists work while on my visits and it all looks great. The salon owners ( as you can see) reached out to try to make it right. I appreciate this and was truly hoping for a better resolution. I went back yesterday for my touch up and the woman who did my hair the first time was professional and didn't make it awkward for me, which was great! However she still did not get it right. I honestly think this is a skill level/ stylist understanding issue. The color isn't terrible compared to the first visit, however after discussing how I was looking for platinum this is not it. I know platinum can be a process however she told me " It was really white before toning but I didn't want it to be too bright and shocking for you so I toned it down to a more golden color" this tells me it was where it needed to be but instead she toned it down darker. The roots also look more just grown out and splotchy rather than like all shadow roots I have seen.

Left photo is what I asked for. My before and after look the exact same.
Christine P.

This was probably the worst hair color experience I've had in my entire life. To preface: I brought several example photos of what I wanted, a warm/caramel toned balayage. What I received was full highlights. And then she toned them back to my original hair color. After four hours, my hair looked essentially unchanged. And then she charged me nearly $400. Not to mention, I paid for a haircut, and she didn't even take the time to make a simple haircut look good. Because she had already spent four hours on my "color". I complained, and they refused to refund my money, but they offered to redo it. Fine, maybe there was a miscommunication. I obtained more photos, and prepared myself to explain in even more detail what I wanted. Three more hours were spent, I received more highlights. More toner. My hair looks almost the same, yet again. I don't understand how this is possible An absolute waste of my time and money. Never again.

The quality is extremely poor. I requested full foil blonde highlights with lowlights and now my hair looks like trash after spending 5 hours in the chair and 400 dollars. I would not recommend PJ. My hair vs what I requested. If you can do the ends blonde then the top should also be blonde regardless of the box color. I also do not like the boyish, punk rock cut when I am a feminine woman who wanted a traditional cut. If you cannot do color any better than that then it should have been colored all one color and I will GLADLY GO TO A BETTER SALON.

Reference photo I showed

Worst haircut I've ever had. They stylist was nice, but she hacked off my hair. I showed multiple reference photos and specified that I wanted to keep the front pieces long and she proceeded to cut off 4 inches of my hair. I was baffled and didn't even know how to say anything so I payed $85 for the worst haircut of my life and cried in my car on the way home. Will never go back

My timeless bob.
Rashmee S.

It's my once a year expensive (around $80 with tip) haircut place. Josh does a fantastic job with my hair and he's a great conversationalist. However, if you'd prefer a quieter experience, I'd mention it beforehand. Josh does a good job of figuring out what haircut will work best with your lifestyle and face. Standard Covid protocols in place and I felt safe.

I have always thought very highly of Wheelhouse Salon and their owners. I actually had some personal encounters with one of the owners years back and that is one of the many reasons I chose this salon. However, I would never expect any business owner to act the way Johnny Grimes did today, no matter what a client may have done. I could go on and on about the price gauging, the unprofessionalism, the bad service I received. But at the end of the day, I sent a very well articulated email regarding the $900 + they've charged me for services I did not receive and over 8 hours of PTO I have spent at the salon. I also went to the dermatologist because I was told by the master stylist that I have alopecia, which I do not, and this cost another few hours in PTO and $60. The "manager" called this morning and was crying as soon as I answered the phone. I explained that I want the services I was charged for. After 18 minutes of trying to get a breakdown of what I've been charged for and begging for my hair to be fixed at my appointment today, I asked the manager to please stop crying. I didn't mean to upset her. This isn't saving lives. This is hair. If she could not be professional on the phone with an upset customer, then she should figure out a resolution and call me back. She was sobbing at this point. I apologized for upsetting her and I hope she could feel better. Johnny called me about an hour later and said "this would be a short call but I'm not allowed back into his salon. If I come in, the cops will be called." I asked for a refund for the services I did not receive, he refused. I said that they had my hair extensions that I purchased and brought into the salon. He refused to return those as well. He finally said that I could call and he would bring them out to me, which he did in a very unprofessional manner. I am at a loss of words for how unprofessional this entire experience was. I still do not know what I paid for. I still do not have all of my hair extensions. And furthermore, for an owner to not even hear out the customer who has spent thousands of dollars in their salon says a lot about them. I do believe that the owners are a good Christian family and his actions and words did not exhibit any Christ like behavior much less what they say they stand for. I'll continue to pray for him and hope it softens his heart to unhappy customers. I hope everyone will consider your time and money before choosing to visit this salon. To Johnny, I never called your salon manager a single name. She was crying when she called me. I kept asking her to calm down, that it's just hair and there's no reason to be upset. I also continued to apologize for her crying. It was really uncalled for and unprofessional when I'm seeking a simple resolution. You can continue to speak untruths to help your business, but I have the call recorded and will be happy to send it over. Furthermore, for you to not address the real issue and to instead spend your time pointing fingers is very telling of what kind of people run Wheelhouse Salon! :)

Rebekah N.

Loved my experience overall. I cannot say enough positive things about Briana. She was fantastic. This is the first time I've gotten my hair done in a while, and I was kind of nervous about it, but she made me feel comfortable throughout the whole experience and absolutely hyped me up at the end. We talked a little at the beginning about what I was looking for and what would look best, and she went above and beyond my expectations. Plus she was really fun to chat with. If you're looking to get an appointment at Wheelhouse, definitely try to get in with Briana!

What I got

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5 years ago

Love Mary Beth! I discovered her 7 months ago. She cuts, colors and styles my locks to perfection AND she is super nice to boot!

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3 years ago

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4 years ago

I love everything about the color service I received here! Great local salon with talented stylist :)

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5 years ago

LOVED my haircut and partial balayage with Alex! Excellent products and great environment too.

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Ask the Community - Wheelhouse Salon

Do you have anyone experienced with cutting curly hair? Could you do a dry haircut?

Hi Kendall! Yes, we absolutely have stylists who are not only experienced with cutting curly hair,… 

View All 2 Questions

Review Highlights - Wheelhouse Salon

“Absolutely LOVED this place and my stylist, Sarah!”

Mentioned in 3 reviews

Read more highlights

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I'm so glad that I had the opportunity to visit French and Towers today. This salon is really…read moremodern and has such an upbeat atmosphere from the time you walk in the door! There are service animals in this salon too, which was seriously the best idea! I believe it was a shihtzu, and he was very sweet. I was greeted and shown to the waiting area, which was really cute and comfy. My stylist today was Gia. She made sure I had a positive experience the entire time! Gia washed, cut, and styled my hair. She was kind, gentle, and a very skilled stylist. I'd definitely recommend booking her! If you're in search of a new salon, come by French and Towers. This salon is inclusive to men and women, and the staff is very friendly and welcoming. 5/5

Upon entering I noticed the pretty salon and smiling faces. Conveniently located in Homewood…read more Family business. I was quickly seated and discussed what I envisioned for my hair by showing pictures. Farrah and her helpful assistant, Bailey, took care of me during my first visit. I was nervous because I don't color my hair often, but Farrah assured me I was in good hands. We went through what would be done to my hair and what type of shampoo is best to use in the future. I had a nice cup of coffee during my visit and great conversation with Farrah. I highly recommend this salon. They worked hard on my hair. I love my hair cut and the color. I will definitely be back!

Photos
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Wheelhouse Salon - waxing - Updated October 2026

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