Always a great experience. Everyone who works here is sweet and professional. Plenty of color…read moreoptions in all manicure/pedicure methods. Clean environment. Fair pricing. They get pretty busy so beware. You can call beforehand to see if there is a wait and how long if so.

Jessica was really great with my pedicure and gel polish on my hands…read more Another lady, Kim, did my hand cuticles and was very rude and aggressive - I was cut on 6 fingers. Two are infected today (the next day). I had to ask her to stop and that it's sensitive and hurts. She applied some alcohol to one nail and I told her it burns and she never said a word to me. Also, they don't have other services for the pedicure like parafin wax, scrub, masks--I saw pics of the levels for pedicures but I wasn't offered any. I've gotten my nails done for 15+ years in many cities and places and just thought this experience was very weird and different.

The nail bar is always a vibe! I love the atmosphere, professional service and complimentary sips…read more What's not to love! I came here on my off day to get a much needed pedicure. They were very busy but it didn't take long for me to get serviced. The nail bar is a great spot for self care relaxation & I'm always pleased with my experience whenever I come here! Check them out!!! It's Yelp approved too!

Dropped in for a quick pedicure on a random Saturday. Was able to get seated as soon as I walked…read morein. Everyone was really sweet and professional. My technician worked a miracle on my pedicure. She took her time and was very attentive. They have refreshments as well as alcoholic beverages. Would definitely recommend.

TLDR: Karen tried to ruin our day and the Basecoat team is AWESOME!!!!…read more I've been a loyal client of Basecoat on 5th for a reason--they consistently provide excellent service, and my nails always look amazing! However, during my most recent visit, I witnessed something that solidified my appreciation for this team even more. A disgruntled customer came in (happens to be the review directly before this one), loudly demeaning and condescending to the nail artists, demanding a full refund despite the salon's clear no-refund policy (a standard in nearly all salons). The team remained calm, professional, and respectful throughout her tirade, doing everything they could to resolve the situation. When I made a quiet comment to my tech about how someone's gotta pay the rent after multiple times demanding a refund, she chose to lash out at me as well, culminating in some truly inappropriate and over-the-top remarks that left everyone shocked. Despite her behavior, my nail tech went above and beyond, breaking policy to give her cash to leave and protect both the staff and other customers. Thank god he did because she continued to say to me (which I'm sure she felt incredibly righteous in doing so) that she hopes I "wake up with cracked and bloody nails." She was gently forced from the salon afterwards. I can't praise the Basecoat on 5th team enough for their patience, professionalism, and dedication to ensuring their employees and customers feel safe and valued, even in the face of such absurd behavior. As someone who works in the service industry myself, I know how challenging these situations can be, and they handled it with grace and compassion. Every manicure I've received here has been top-notch, and this experience only reinforced why I'll continue to come back. Thank you for always going above and beyond! P.S. The only reason she got a refund at all is because she became aggressive with me, telling me to shut up etc. They were more than happy to take ALL the product off, but she had decided to come in 30 minutes before an appointment (yes...I heard everything) so of course they could not since she was insistent she couldn't be late. That's a YOU problem! It sounds like she was pretty concerned about her health, so we can reasonably assume she's never had a hangnail. If you're that concerned, do it at home where you can't bully people. And don't lie in your reviews! Your indignancy and petulance will affect people's livelihood. Let's remember to have EMPATHY people!!! Love the Basecoat team!!!

Overall a decent not great job but not cheap. Also be careful because tack a little fee here and…read morethere for everything. I came in with almond shape and they charged me extra to keep original shape. Also extra on an already expensive pedicure for things that should be included. I actually hold my cosmetology license in California and am very much aware about of the work necessary vs price point. But just felt they should've been up front of the little add ons. On top of it, they charged me sales tax and after looking up the rules and regulations in the state of Alabama I realized it's not legal. Honestly probably 2 1/2 but I'll give them the 3 Probably won't return though.

Worst experience at any nails salon i've ever been to i was in pain the whole time it was the older…read moreman towards the front he started by ripping my old nails off which ripped my real nail off and he said that was normal i have never been in that much pain getting my nails done before he then proceeded to tell me what i wanted didn't look as good as what he wanted me to get when i told him it was really painful he said its fine im almost done DONT RECOMMEND AT ALL

Great quality and time is taken to ensure you get what you want here. They serve drinks and do an…read moreamazing job with the massages for hands and feet.

Lily did a great pedicure for me. It was excellent! I will go back. The milk & honey smelled so…read moregood. I would highly recommend it - and Lily.

I definitely recommend making an appointment because they are usually busy. I recently used Cindy…read moreand she did a great job doing sns on my nails.

Clean, quality, and friendly service. Price is reasonable with a relaxing atmosphere…read more They treat you like a person instead of a walking money sign. Efficient, but take their time with the little details which I appreciate. Very happy with my experience and will be making them my regular spot!

From the moment I walked in, I was greeted by super friendly people and got the perfect gel…read morepedicure! The place was super clean and fresh and their color selection was pretty great!!!

The service is mediocre. I enjoyed having my nails done I just feel that it's more about the…read moreexperience then then anything. It felt cheap considering it wasn't cheap to have these services done , the vibes were distant and weird. The older man put nail polish remover in the polish and shook it to make it go further instead of allowing us to choose another color. I just think that's not good business practice and thought I'd share our experience with this salon. On a side note I personally had my done by Emily she is a college student currently working at the salon and I will say she did a phenomenal job on my nails She only takes appointments tho!!

Best manicures around!…read more I stopped in here one night near closing because I noticed the salon wasn't super busy. (In the past, I've always skipped over it because you can see through the front that almost every chair is full, and I'm generally not good about getting appt) I had a French manicure w/SNS, and it was the best I've ever had in my life, in Vestavia or anywhere! It lasted a full month looking perfect. Thought maybe it was just a fluke-- they weren't busy and the person really took their time and that's why it lasted... nope, have had 2 other manicures here and both times I have been astonished at how well they hold up. I'm a nurse, constantly washing my hands, also love to garden, so I'm glad to have found Nail Vogue!

Love how you can just walk in and almost always no wait time. I went for a pedicure, Merry was…read morefantastic!

Best nail shop in chelsea area. This is definitely worth your time and money. Cheaper than most…read morenail shops and they barely make you wait at all. Ladies there are so sweet and make you feel like family. Clean environment. Just overall 10/10 stars!! Please don't waste your time and go to A Nails beside dollar tree they are absolutely awful. This is definitely the better nail place. Support a good business and good customer service over rude money hungry people like the ones that work at A Nails.