Worst experience at any nails salon i've ever been to i was in pain the whole time it was the older…read moreman towards the front he started by ripping my old nails off which ripped my real nail off and he said that was normal i have never been in that much pain getting my nails done before he then proceeded to tell me what i wanted didn't look as good as what he wanted me to get when i told him it was really painful he said its fine im almost done DONT RECOMMEND AT ALL

Great quality and time is taken to ensure you get what you want here. They serve drinks and do an…read moreamazing job with the massages for hands and feet.

My sister and I were able to get in for pedicures easily, they were so excellent and kind and…read moreaccommodating. She got gel pedicure and the tech helped her find the exact color she wanted. It was relaxing and calm and an enjoyable experience! I will gladly go back.

Just know they charge $75 + for nails that you can get for $55 and will last longer. The amount…read morecharged depends on how long you want your nails. Beware. Terrible service. There are a hundred other options nearby. Try one of them

TLDR: Karen tried to ruin our day and the Basecoat team is AWESOME!!!!…read more I've been a loyal client of Basecoat on 5th for a reason--they consistently provide excellent service, and my nails always look amazing! However, during my most recent visit, I witnessed something that solidified my appreciation for this team even more. A disgruntled customer came in (happens to be the review directly before this one), loudly demeaning and condescending to the nail artists, demanding a full refund despite the salon's clear no-refund policy (a standard in nearly all salons). The team remained calm, professional, and respectful throughout her tirade, doing everything they could to resolve the situation. When I made a quiet comment to my tech about how someone's gotta pay the rent after multiple times demanding a refund, she chose to lash out at me as well, culminating in some truly inappropriate and over-the-top remarks that left everyone shocked. Despite her behavior, my nail tech went above and beyond, breaking policy to give her cash to leave and protect both the staff and other customers. Thank god he did because she continued to say to me (which I'm sure she felt incredibly righteous in doing so) that she hopes I "wake up with cracked and bloody nails." She was gently forced from the salon afterwards. I can't praise the Basecoat on 5th team enough for their patience, professionalism, and dedication to ensuring their employees and customers feel safe and valued, even in the face of such absurd behavior. As someone who works in the service industry myself, I know how challenging these situations can be, and they handled it with grace and compassion. Every manicure I've received here has been top-notch, and this experience only reinforced why I'll continue to come back. Thank you for always going above and beyond! P.S. The only reason she got a refund at all is because she became aggressive with me, telling me to shut up etc. They were more than happy to take ALL the product off, but she had decided to come in 30 minutes before an appointment (yes...I heard everything) so of course they could not since she was insistent she couldn't be late. That's a YOU problem! It sounds like she was pretty concerned about her health, so we can reasonably assume she's never had a hangnail. If you're that concerned, do it at home where you can't bully people. And don't lie in your reviews! Your indignancy and petulance will affect people's livelihood. Let's remember to have EMPATHY people!!! Love the Basecoat team!!!

Overall a decent not great job but not cheap. Also be careful because tack a little fee here and…read morethere for everything. I came in with almond shape and they charged me extra to keep original shape. Also extra on an already expensive pedicure for things that should be included. I actually hold my cosmetology license in California and am very much aware about of the work necessary vs price point. But just felt they should've been up front of the little add ons. On top of it, they charged me sales tax and after looking up the rules and regulations in the state of Alabama I realized it's not legal. Honestly probably 2 1/2 but I'll give them the 3 Probably won't return though.

Wonderful nail salon. All staff are friendly, skilled and detail oriented. Choice of colors and…read morevariety of applications are well organized and visually pleasing. Very clean. Excellent experience from beginning to end. Thank you, Nelson and Sophia! Highly recommend.

Started coming here when I'm in visting from Atlanta, and I'm very happy with the salon. The staff…read moreis super friendly and the salon is spotless... I can usually get in last minute, if I come in the middle of the day. Thuy is AMAZING!!!! She is very maticulous and my nails and feet look awesome. She takes her time and does a fantastic job!! Don't hesitate given her a try, you will not regret it!!!

Clean, quality, and friendly service. Price is reasonable with a relaxing atmosphere…read more They treat you like a person instead of a walking money sign. Efficient, but take their time with the little details which I appreciate. Very happy with my experience and will be making them my regular spot!

From the moment I walked in, I was greeted by super friendly people and got the perfect gel…read morepedicure! The place was super clean and fresh and their color selection was pretty great!!!

They did very bad work. I came in to get a full acrylic set. They did the work it was beautiful…read moreeven but they didn't even last a week on my nails. She says it's because of something that i'm doing but simply it is not. they don't do good work. She was very kind to fix them for me twice but when she did they fell again writhing days. none of them ever even lasted a week. do not go here.

I loved my experiences at Diva Nails with Valine and Henry. I have been coming here for 16 years…read more It's so clean and everyone is so friendly and helpful.

Okay so i will be completely honest in this review. Theres some pros and cons to this nail salon…read morebut honestly, I've just accepted the fact that no nail salons in the Calera/Alabaster area fit my expectations and thats okay.. Pros: The man who did my nails did an amazing job. Shaped them the way i wanted and colored them nicely... Cons: Messy aftermath and confusing prices. When i looked at the price list, it said $12 for a color change on toes and 17&up on fill in. Okay cool, im thinking im walking out of there not paying over $40 for a gel fill-in and color change (I know that gel is usually $10-$15 up charge). Lets do the math, 17+15+12= 44 at most. I got charged $51 for a fill in and toe nail change and im a bit confused why? I maybe shouldve asked but regardless, Ill just drive to further location for a nail service, i kinda feel robbed.. ALSO, theres a 3% charge on debit card users? Maybe thats where a little of the extra money came from? I dont know but its weird to me...

I stand behind every word I put in my first review, I'm hoping this isn't going to remove it. While…read moreI was VERY unhappy with my experience there, I will have to say the younger gentleman that usually does the pedicures, does a great job, he is kind, careful and makes sure you're comfortable. The ladies that work there are ok, they do a good job, if you just want tips and paint, anything beyond that is shaky ground. The man is horrible!!! He can put nails on, and if you can overlook his bad attitude, you may walk out satisfied. I did that, the 1st time, now the 2nd time went a little differently...a person that's paying for a service can only take so much. When it got to the point he is basically throwing my hands around, "NO" being his answer to everything, (I asked if he could marble one of my nails, btw marbling isn't that hard) and telling me to hurry up and pick my color, he didn't have time to wait on me to look at the different colors, just pick one! Then got up said some jibber jabber I couldn't understand and walked to the back of the store, where the door was opened and I guess he was having a cigarette, and just left me sitting there. The younger guy finished my nails, he was nice. This paint they basically picked and I was just like ok, ended up making me want to throw up every time I looked at my nails, so I had to go to Kim in Montevallo and have them repainted and pay for that, but it was so worth it! Been going there every since. Back to the review; so when the guy was finished and I was in line to pay, which if I had it to do again, I would've just walked out and left. The old one waltzes up front and I was livid by this point, so I gave my opinion and a couple of suggestions. Still payed $44, didn't get an apology, discount, nothing...well I did get a lesson...when ppl show you who they are, believe them the 1st time. Also, if you want something other than a paint job and bad attitude, go to Nail Star in Montevallo Kim & Sue are GREAT!

LOVE LOVE I got my…read morenails done here today and I will not be going anywhere else!!!! They are taking COVID precautions real unlike anywhere else! The people there are also they absolute sweetest! They even have discounts of all kinds! The salon is beautiful and the cleanest nail salon I have ever been too!! I HIGHLY encourage you go here!!! Nathan is the sweetest ever!!!

Very disappointed. Booked an appointment online, which they confirmed. Arrived about 5 minute…read morebefore my scheduled appointment only to be told to come back later. Poor business management not to honor appointments you offer and confirm. Will not be going back.