Absolutely terrible, their so called manager talks bad about their customers when customers aren't…read morenear. after I collected my food she said "okay bye" in an extremely rude tone. not to mention they're slow and inconsiderate

Poor customer service. The customer can always change their mind. Very unsanitary not wearing…read moregloves when handling the food.

Joseph always give good service, 100% recommend if you ever feel hungry at the mall check this…read moreplace out. Great food!

Ts ass worst food that has ever been in my mouth, and I'm pretty sure I seen a rat in the backread more

This place is outrageously priced! I went in on August 23, 2026 all by myself, because my family…read morewas away for a few hours. I thought let's try this place again, I went there again when it first opened for their grand opening and thought the same thing it was ridiculously priced. I vowed not to come in then and should have stuck to my resolve. At any rate, I ordered the #2 Philly Cheesesteak, regular fries and a regular soft drink nothing special or fancy. The total was almost $19.50!!!!! Yup, you hear right $19.50 for one meal. The meal wasnt massive by any means, one person can easily eat this meal. There wasn't anything special about this meal by any means. USDA ,Eh....don't let that moniker fool you. For a family of 4 ,it would have been nearly $80. I could feed 8 people with that at in n out and buy 8 #2's and be just as satiated. Yeah,I saw the price on the board and could have walked out,but I decided to see if the portions have changed and could have shared with one of my family members when returned (simply air fry the fries and reheat in oven with foil the half Cheesesteak but definitely wasn't that big of a meal. Fool me once shame on you,fool me twice shame on me. A third time,nope. Even a $5 coupon wouldnt get me back. So if your coming here for the first time ,watch the prices.

I'm extremely disappointed with my experience at Charlie's Philly Cheesesteak on Bear valley Rd…read more What should have been a quick, normal visit turned into an upsetting one because of how rude a staff member was to me. the front cashier didn't have a name tag nor tell me his name. I was spoken to in a dismissive and disrespectful manner, which honestly left me feeling uncomfortable. There was no reason for the attitude, and it made the entire experience unpleasant. Customer service matters just as much as the food, and this interaction completely overshadowed everything else. I don't usually leave negative reviews, but I felt it was important to share how upsetting this experience was. I hope management addresses this, because no customer should be treated this way.

This place won't be in business long. Sent small Oreo packs instead of the cookies ordered from…read moretheir site, sandwich was a trashy mess with no flavor, and prices out of this world. Take a look at what we received and what's shown on uber eats!! Also, no one answered the phone when you call. Terrible management, terrible food quality, and thievery based on what was ordered. AVOID AND SPEND YOUR MONEY SOMEWHERE ELSE.

Just wanted to give a shoutout to one of the employees at Charley's Cheesesteake Jackie she is…read moreseriously amazing. Her customer service is top-tier, and her positive attitude makes every visit better. She's friendly, welcoming, and really goes the extra mile to make sure customers are taken care of. You can tell she cares about what she does, and it shows. Definitely one of the reasons I keep coming back!

The workers here have nasty attitudes. The male worker with a beard and dreads gave me attitude…read morewhile talking and when was asking for sauce.

Manager is very rude and talk out of turn. Very bad customer service. Surprised it isn't more…read morecomplaints on Her.

Should be shut down 100%. Multiple hairs in food. Gave them the first order back cause of hair and…read morea second came out and it had hair in it as well. The food that didn't have hair tasted like a MRE

Slow service cold food. I went on a non bust day and the food and attitude helped reduce my…read moreappetite. Save your money.

No way this place stays in business. It will close down for how long it takes for food. On top of…read morethat, how old the food is once received. Close this place down, now. A congressional deserves to be placed with temp checks on receipt, waiting times, and recorded service.

This BK takes the "Fast" out of Fast Food. 1030 am for just a whopper is. 30-40 minute deal. I…read morecould have went to Olive Garden sat and gave my order and had a full meal faster. Just close this Bk no one has enough time in their lunch break to even attempt to grab a freaking burger from these people. Worst absolute worst of the worst. What can you improve? I don't know but there is never been a time I ever went to drive thru and come out with food in under 30 mins. Ever! Today was the final straw! 45 mins in drive thru for a Whopper!!!!!! With only 2 cars in front of me!!

Hands down the best bowling alley at Fort Irwin. But jokes aside, the people working there were…read moresuper helpful and accommodating. The food menu had a variety of things you'd expect at a normal bowling alley. I enjoyed the mozzarella sticks. The fish and chips were your standard bowling alley fish sticks, which I totally expected. Drinking pitchers and hanging with the boys was a great time. The bowling lanes were clean and the inside looked new. One of the lanes our group was playing on kept having technical difficulties. Our lane was good though.

Now is the time to update reviews on the bowling alley. They finally finished their kitchen and now…read morethey have a fully staffed kitchen with some decently priced and tasty food! The kids meals are all $5.00 and include fries, a drink and an ice cream treat. We ordered chili cheese fries and nachos for $3.50-$3.75 and the portions were good! Their food is definitely a great spot for Fort Irwin which is limited in selection. We usually bowl on Sundays, so I'm not sure about other deals but we do the $20 per lane for an hour for 4 bowlers with shoes included and then add on an additional hour for $10. The new system the bowling alley has is great -- if you don't want to play typical ten pin for scoring then you can do a fun Angry Bird version of the game. They have a jukebox now too if you want to pay to hear your jams, they just need to upgrade their sound system because if you have any songs with bass it'll sound like their speakers are about to blow up ;) On that note, workers are always great! Both bowling and food side. Bathrooms are extremely clean!

They NEVER give utensils! How am I suppose to eat my beans or platter? And they NEVER mark the…read moreburritos! How am I suppose to know which burrito is which? Just so lazy!

The Fort Irwin motto of "horrible" continues at this fine establishment. It takes 12 minutes to…read morereceive a burrito with no extras with only 2 people waiting on their orders. Fast food is not in the vocabulary at this "taco hell". If you even attempt to order food here between the hours of 11:00 am to 1:00 you might as well go do your shopping, wash your car, get a haircut, drive to Barstow for some better food (better?) and perhaps then your order will be ready. Oh I almost forgot to mention the rudeness of the folks working here. The typical look you will receive is: "why are you bothering me?". You just can't win at Ft. Irwin, no matter where you go around here. Customer service is just non-existent. I feel sorry for the soldiers forced to slave away their lives in this miserable installation where NO ONE gives a crap about them.