Joseph always give good service, 100% recommend if you ever feel hungry at the mall check this place out. Great food!

Got the Philly cheese steak combo and a 6pc of scorpion bite boneless wings. Was not impressed by the Philly cheese steak at all. The Scorpion boneless wings were really good but they were also really small. read more

Charleys Cheesesteaks - Philly cheese steak sandwiches - Cheesesteaks Near Me - Victorville, California

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I used to like these steak sandwiches very much but now they're not the same. The presentation looks great. Everything looks good and delicious but once you taste the meat, it's very bland like there's no seasoning whatsoever! What a great disappointment to buy a couple meals at $45 and it taste like crap! You just lost a good customer Philly steaks! If I feel this way, can you imagine how your other customers feel? The French fries taste better than the cheese steak Philly!! Horrible decision omitting the flavor! I the manager about my issue, he was nice and explained the company's change for profit and I showed him the other 6" of my sandwich untouched that I placed in the trash can in front of him and a line of customers! By the way, we won't be returning! What a great disappointment! read more

Charleys Cheesesteaks - Box of fries - Cheesesteaks Near Me - Victorville, California

I had the Chicken Philly and it was passable, and it is disappointing to be eating thinly sliced meat about 1/16" thick that is quickly grilled and starts drying out in the process. Pickles add a deli taste. Fries are good. read more

Charleys Cheesesteaks - Chicken Philly is passable. Meat is 1/16" thick and starts to dry out when grilled. - Cheesesteaks Near Me - Victorville, California

I feel like this is classic false advertisement. The pictures of their food made my mouth water and I know it's not going to be exact but it should at least resemble it... It didn't. The tomatoes and lettuce in my sandwich were muted in color and somewhat wilted which made them appear older. The Jalapeno fries were okay but really I just expected a lot more. The strawberry lemonade was the best part of my meal. read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Victorville, California

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They have amazing food and they have awesome customer service!! I have nothing but great things to say about this establishment and there staff!! read more

We ate at the one in the Victor Valley mall at about 7pm last night. I had a chicken cheese steak - the sandwich tasted fine except they gave it to me on paper only. No tray and no plate, which made it very difficult to eat. My husband had the one that was just the steak and Cheez Wiz sauce. There was barely any Wiz sauce, but the bigger issue is that he has now been up for hours vomiting. He was not feeling ill before and we ate nothing after having dinner at Charleys, so we know for a fact he got food poisoning from this restaurant. I am feeling fine, so it would seem there is something seriously wrong with either the meat or the cheese sauce, so I definitely cannot recommend eating here! Seriously he is so sick he can't even keep down water or Pepto Bismol and I'm debating taking him to the ER because I'm worried he'll get too dehydrated. When they open I'm going to try calling the restaurant and letting them know there is a problem so they can get rid of the bad food and hopefully keep someone else from getting sick. DO NOT EAT HERE. read more

Food was not what I expected in a cheesesteak. Overpriced and meat was salty. If your look for a good cheesesteak go somewhere else.

It's Ok for a quick bite to eat. Not ok if you've lived in or near Philadelphia or while visting Philadelphia and you ate a cheese steak at Jim's Steaks on 4th street. This sandwich at Charley's is not the real Mccoy. Now that's not to say it's not palatable. It's just not a real cheese steak. Lettuce and tomato? No whiz? Steak-um meat? Hmmm read more

On a tour bus trip, the Mall of Victor Valley was where we stopped for lunch. Parking in the rear of the mall, you enter a large semi-circular food court. Looking at the choices and the size of the lines at each, I chose Charley's for something different. The set up is much like a Subway. Order the kind of Philly style steak sandwich you want--chicken or steak. While the crew is frying your choice, another person gives you fries and asks what you want on your sandwich. You pick the items you want and when the frying person is done, they put the steak/chicken on your sandwich and your set to go find a seat in the table area. The sandwich was OK. It was filling but there was nothing that would remind be of chicken cordon bleu in any manner unless I closed my eyes and thought of some restaurants where I've had the dish. This is an OK place to stop for something different but it's just OK. read more

Charleys Cheesesteaks - Small chicken cordon bleu steak sandwich. - Cheesesteaks Near Me - Victorville, California

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Don't call ya self a cheesesteak place and there's no WIZ!!!! I'm telling ya whoever's the owner is please invest in adding cheese wiz to the cheesesteaks and you will instantly make your sandwiches better trust me. I do enjoy the pepperoni cheesesteak I must say but make sure the cooks care about the customers it makes a world of a difference. And remember add cheese wiz to the menu as a cheese option that's a real Philly cheesesteak... read more

Expensive for the small sandwich you get. Strawberry lemonade was good though. Will not be going back unfortunately

The manager there is very rude and disrespectful she had the worst attitude I ever seen don't spend your money there go somewhere else

Went to the location in the Victorville Mall before 7pm. Was told that they were only offering drinks for the last hour! I will never attempt to eat there again! read more

When Charleys Cheesesteak opened I said I would try to see how it was. Gave them time to open and work out kinks. Tried it today and was VERY DISAPPOINTED. Didn't look like the promo pictures, did not have any taste that you would say wow and still looking for the mushrooms and bell peppers. First time lasting impression. Will not return. read more

I literally just ate at the new Charley's on Bear Valley Rd. Let me tell you; it is not worth your money! My Air fryer cooks way better food that that! I'm glad that I'm not one to eat out! My first time in 2 months and I chose Charley's... do not ever unless you want to have the worst Philly cheesesteak you ever had... the wings were undercooked and they didn't have any sides for them.. Unfortunately it is very disappointing. read more

Ordered from this location specifically told them no onions and peppers on my sandwich cause I'm allergic and also asked for extra mushrooms and cheese I ordered to go get home and it's filled with onions and peppers hardly any mushrooms. Ridiculous! It's not that hard to follow directions on an order. read more

My husband and I went to the new Charleys on bear valley next to in N out after waiting weeks for the craving we are seriously disappointed he got the old fashioned Philly which has barely any meat (no flavor) and barely any WIZ which is why they recommend that sandwich (for the extra sauce) and I got the chicken Philly which also had no flavor and was soo dry and we shared a fries which they should not serve in a cardboard box ‍ it was soggy and falling apart from the cheese WiZ. Bottom line I will never eat here again and I encourage people to save their hard earned money, it was a waste of $30 bucks! read more

said they were open at 10am or (whenever the mall opens) waited for a good 15-20 minutes only to hear people talking and laughing not checking the front. when they finally got to the front both girls were still talking and when they acknowledge me only told me they were only taking card. alright that's fine I go back to my seat to get my card only to come back and they've gone back to hide in the back. waited another 3-5 minutes only for them to come to the front but there talking and on there phone. and I get told the item that I want ( boneless chicken) they don't have. don't come to the location in the mall of Victor ville cause all your gonna get is bad service read more

It was the worst sandwich I've ever had. Flavorless, it lacked everything I'd expect in a simple sandwich. The fries were cold and the lemonade was extremely sugary like not just regular sweet super sugary it made my tongue feel weird lol. They didn't give us a side of sauce, ketchup packets.. nothing. I rather eat fake tuna from subway next door next time lol read more

Sandwiches are OK but the employees could not give a damn. Came here on Saturday six people working, a line of people waiting for their orders and their cooking two sandwiches at a time and they can't get the orders right read more

Missing my Deluxe Nachos from Door Dash, food was cold and the soda wasn't sweet. Food is dry and hard but the flavor is ok if it was fresh. And it sucks when you have a 10 year old waiting for their food that doesn't come andeveryone else gets theirs... read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Victorville, California

Food is good, but the customer service & speed of service is the absolute worse! I am a regular customer here & It does not matter if there are 10 customers in line or 0! For this visit, I was the only one in line! Tell me why my order took more than 12 minutes to be served! This isn't my first time experiencing their slow service! And tell me why the female worker, Evelyn, was rolling her eyes half the time and on her phone in the kitchen, texting, while I was still waiting for my order! I got 2 orders of a small chicken philly w/ fries plus an ultimate gourmet fry, with a strand of hair in the bag! It does not matter if it's morning, afternoon or soon to be closing! Have a more professional attitude on the job, otherwise, quit! And be a little bit more clean! read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Victorville, California

Second time here and just as good as the first. Brought friends they say "really good " and "best lemonade I ever had" read more

Charleys Cheesesteaks - Never disappoints - Cheesesteaks Near Me - Victorville, California

We were so impressed! It was a great meal my daughter said can we go back there and bring the whole family soon ? There were so many choices to select from to make everyone happy read more

Pretty disappointed. I've never had bad service here before however I was refused service because they were "too busy" and they had two people on break at the same time. Common sense would tell you not to have more then one person on break. Also there was only 4 orders on there screen. Don't know how busy you can be with two people working and two on break. read more

Everyone here today 2/8/15 12:30 , on point ! Friendly ! Helpful ! And quick with it. My kids always want to eat at the food court and I never do , BUUUUUT today I saw Charley's place , and the girl with the samplers sold me. Got the Philly cheese steak with bacon and cheddar fries and a Dr Pepper ...... and it's all gooood. Next time no cheddar on my fries, I like them better plain. Salina,Peter,Janeth, the cashier and of course the sampler girl !!! Awesome!!!! read more

Charleys Cheesesteaks - Freaking delicious! !!!! - Cheesesteaks Near Me - Victorville, California

For the new one on BVR in Hesperia although I am sure the ingredients are the same in other local stores....Ordered a Original and Philly Cheesesteak. Meat was decent though not much flavor.. a bit over done. Toppings were fresh and cooked properly. Weakest point of the sandwich is the roll. Almost Wonder bread/hotdog bun in feel/texture/substance. Soft and fresh but not the roll of substance (not talking about too much bread) as the real deals from back east. Nice try..Although I know prices are crazy these days, I just don't see many stops here until the meat is cooked better (less done) and the rolls are real rolls of substance.....Double checked their web site. It says rolls are supposed to be toasted. The two we received were not. Make a difference? Possibly read more

Always been my fave sandwich place..screw subway! Worked there form5 years and they can't beat Charley!

Not the best cheesesteaks in the world but they come very close ,back in the early 90s I worked for an outfit which were primarily in malls just like Charleys, it was called the Great Steak and Fry they come very close to this establishment, not as good but very close! I also want to applaud the management and the crew that works there and their cleanliness and their awesome professionalism! this will keep me coming back all the time !keep up the good work guys!!!! read more

I went to the mall with my son yesterday (12/13/18) and your lovely lady employee who was handing out samples (around 1 maybe 2) helped me carry my tray of food to a table while I pushed my son in his stroller. It was seriously the kindest thing ever and I would love to thank her. It can be difficult to hold something and push my son with one hand and her kindness seriously made my day. Lovely employee. read more

I really enjoyed the California chicken. The fries were good too! Would definitely come back here!

The chicken philly is really really really good I think I'm gonna probably stop in every time I come to the mall

I've eaten here about 4/5 times now and it's seriously my favorite place to go. At first I didn't think it was all that, but after trying it again I can't stop eating here. I drive all the way down to the mall JUST to eat here. You always get fresh food for cheap. I've never been disappointed each time I've come here. All of the phillys I've eaten are delicious. The lemonade is fresh and has fresh fruit, and fresh cut fries are always a plus. I think everyone should try this place it's delicious!!! read more

This place had good customer service but some how they accidentally put mayonnaise on my sandwich. I was extremely upset because we have a philly sub place around the corner that I would have gone to if I would have know they were going to screw up my sandwich. I called the store back 5x and no one answered. Thank you Charley's for making my lunch break horrible. I truly appreciate it. read more

There new chicken three cheese and bacon is off the hook and the fresh lemonade is the best

Delicious veggie sandwich! To bad there isn't more Charley's around the high desert area. Prices are high for a sandwich place but good

Excellent service. Great food and prices. Never disapointed Victorvilles finest. East Coast freshness and flavor

Fill my soft drink with ice and no soda. They had no trays which cause me to drop my order of fries. Bad service overall. Will not be dining there any more. read more

I REPEAT DO NOT ORDER FROM THIS PLACE. This is the worst place to order from the people never delivered my food we waitd 3hr and they never came. They charged my account when i told them to cancel order they said i can't you have to talk to the app. I advise no one to order from this place ever using apps it not worth it read more