Wanted something different here at the Santa Anita Mall food court and so I chose Charleys. Seemed like a Philly Cheesteak day. Ordered their version of a Philly Cheesteak, along with some fries with cheese. Didn't realize the sandwich came with fries already, so I had double servings. Anyway, the sandwich was very bland. The meat was way underseasoned (think eraser tips) and the bread was just a flaccid mess that came apart a couple of bites in. Not sure why they put lettuce and tomatoes in there, too. Completely unecessary. Fries weren't so bad. But that wasn't enough to save this meal. Would not recommend. read more

Charleys Cheesesteaks and Wings - Cheesesteaks Near Me - Arcadia, California

See all

Ordered the chicken cheesesteak and i got a dry Sandwich no flavor no sauce It was awful I spent $30 bucks on two and both were bland! I'm disappointed and disgusted with the food and quality Used to love this place Don't go here Staff was rude too read more

Charleys Cheesesteaks and Wings - No sauce where is the mayo? Where is the seasoning? - Cheesesteaks Near Me - Arcadia, California

Honestly? This hit the spot. It was yummy. Don't care if it was mall food. Service was quick and sandwich was really good. Thank you! read more

Charleys Cheesesteaks and Wings - Hit the spot - Cheesesteaks Near Me - Arcadia, California

There are hardly any beef. Beef was chopped into very tiny meats. This is the worst Philly cheesesteak sandwich than elsewhere. I will never comeback again . read more

Yes please! It was meant to be. I was craving a Philly Cheesesteak and this was calling my name. I ordered a small Steak Philly Cheesesteak and it hit the spot. The has USDA Choice Steak, Onions, Mushrooms, Green Peppers & Provolone, Lettuce, Tomato, & Mayo. The bread was soft and the first bite, I got a nice cheese pull. So good! I should have also ordered the some fries but I passed up on it. Oh well, next time. read more

I know this isn't their fault (only me to blame) but I got the boneless wings here because I was craving it for lunch, and it was probably the worst thing I've ever eaten. I waited probably 30 minutes and the chicken didn't even feel hot. It was literally just a chicken nugget coated in sauce, but not even a good nugget. The buffalo sauce was just super sour with no flavor. I also got half lemon pepper but it just tasted like salt. Not even the ketchup could save my meal. The cashier was nice taking my order though. read more

Charley's Philly Cheesesteaks is located inside the Arcadia mall (whatever we're calling it these days) in the food court. I have been told about this place from a couple of friends of mine who have other locations in their cities and they swear by it. So I decided to give it a try. They were not wrong! Now whenever I'm out at a mall, I can know that Charleys will be a great place for sandwiches. Usually I'll get either a chicken Philly steak or a traditional cheesesteak. They are able to make your food fairly quick which is always a plus so you're not waiting too long. They have pretty good fries here too. Make sure to take advantage of the box of seasoning they have right on the counter so very able to get the best enhancement of your food. Usually I like to use a lot of seasoning so this is a great way to get things that way I like it. Overall the food is very tasty and it hits the spot. read more

Food taste good. However, for the price.... Where's the meat? Pretty disappointed in the portion size of the sandwich. Cheese fries and lemon pepper wings were delicious. Thank goodness I got an extra side as the sandwich was way smaller then the apps read more

Charleys Cheesesteaks and Wings - Portions are small. Not like this at the store in Glendora/Azusa - Cheesesteaks Near Me - Arcadia, California

I have been to the Shops at Santa Anita many times now and I try to eat new things every time I come. First time trying Charleys and it was not bad. I got their limited edition Kimchi Cheesesteak and it was good but for some reason it was on the sweeter side. The fries were solid. read more

Charleys Cheesesteaks and Wings - Cheesesteaks Near Me - Arcadia, California

Terrible experience. ordered a 10pc wing and the person taking the order replied "6 piece". i said "no, 10 pc". worker replied "okay 10". receipt says 1 10pc. waited 6 mins for a other worker to tell me the guy only dropped in 6pcs and that i would have to wait another 6 mins. now 6 pcs will be warm and 6pcs will hot. you weak apology. This is why kiosks and robots are taking over. read more

Went here with my son today to get dinner. The gentleman behind the counter could not understand nor speak English.We had to repeat ourselves at least five times on what we wanted he kept getting our order wrong and would have to start over then after cooking our food he wraps it up, puts it in a bag and then sits there behind the counter walks away. We waited about five minutes my son finally reached over and took our food When the guy finally came back. My son walked up to the counter and said hey thanks for just leaving our food sitting there, and the guy laughed at him, and when my son turned around, the guy called him a F - effing. B I'm not gonna say the words because I don't use that kind of language, but you can fill it in. I have been eating at this establishment for over 20 years and have never had such poor or rude service. The only uptake to this was the food was good. However the Service. read more

fire fire yum yum !!!!' i have not had charley's in ten years . last time i had charley's must had been in missouri like more than ten years ago . these are the best sandwiches ever kudos to these young cooks and the little blonde girl who took my order !!!! took these home and they were a hit !!!! super satisfying and delicious ! nostalgia with every bite read more

Charleys Cheesesteaks and Wings - Jalapeños and banana peppers added on ! Yum ! - Cheesesteaks Near Me - Arcadia, California

bad service, rude employees and they don't do refills but only one more and the others are another charge

The meat portion is small for a $15 sandwich and cheddar cheese tasted terrible, not recommended! even for food court food!

Another place that has gone downhill! Girl with tattoos that took my order was unfriendly and unsanitary. After touching money and who knows what else, she gets the bread for my sandwich without wearing gloves! Gross!! read more

I ordered spicy Lemon Pepper. And got what resembles buffalo. I showed the workers the mistake but they reassured me it was spicy lemon pepper. I ate buffalo boneless wings. read more

Charleys Cheesesteaks and Wings - SPICY LEMON PEPPER WINGS - Cheesesteaks Near Me - Arcadia, California

I always look for service first and I understand it's essentially a fast food place, so just know the service is going to be whatever. At least it's fast LOL. We had the Philly cheesesteaks sub with the ultimate fries. The sandwich itself was good. I personally didn't like the bread but the cheesesteak and rest of the filling were pretty good. My favorite was the fries! That was actually really good! I'll be back for the fries for sure. read more

Charleys Cheesesteaks and Wings - ULTIMATE FRIES - Cheesesteaks Near Me - Arcadia, California

See all

First time visiting this spot. And most definitely will be the LAST!! I actually had to say excuse me for somebody to come around the back and help ME after waiting there for almost 5 minutes. I asked for a small sandwich and fries.. I didn't pay attention to how he was making it only how he was slapping the stuff on the grill. Worst customer service. I've never had a Philly cheesesteak without bell peppers this was just NOT eatable. DRY old meat. I took two bites and gave it to the homeless man. Waste of my time I should've went to Chick-fil-A. And I hate Chick-fil-A. read more

Charleys Cheesesteaks and Wings - HORRIBLE dry and GROSS - Cheesesteaks Near Me - Arcadia, California

I visited Charley's Philly Steaks on a busy Sunday lunch on Dec 6th. We waited a little more than 15 or so minutes from waiting in line to receiving our meal and surprisingly had a decent experience. Large Philly Cheese Steak $12.49 Cheese & Bacon Fries w/ Regular Strawberry Lemonade + 5.98 1 combo meal total - $18.47 (without tax) Food- Philly cheese steak sandwich was pretty good. Although, it's not what you imagine when you get a Philly cheese steak. It comes with the meat and a bit of cheese, onions, lettuce, cut raw tomatoes, Mayo, and pickle slices on top. It's more of a typical sandwich but with not that much Philly cheese steak pieces. The flavor was pretty good but it was rather filling and we just shared one combo meal. However, I didn't particularly like the fries. They don't give you that much and the cheese is basically canned cheese (like imagine cafeteria school nacho cheese) + salty bacon pieces. I prefer a crispier bacon but the bacon was soft and you just knew it was frozen bacon. The ratio of bacon and cheese to fries wasn't enough and they don't give you that much for the order. Strawberry Lemonade was very typical but still tasty (a lil nostalgic for me haha) They just add normal lemonade with strawberry puree. Prices - I def think this meal is pricey. Fortunately, my fiance saw a sign that stated a $5 off if you download the app rewards so our total $14.85 for a combo meal, which was more reasonable. Overall, it was a decent meal. The wait could have been a little but better. I don't know if we would come back if we had to pay full price. read more

See all

Amazing service!! All the foods are really delicious too! I definitely will come back over there again when I get the chance to!! Five stars is definitely my total rating!!! read more

Today I came to the Arcadia mall and I decided to try Charley's buy but the employees that were two males had very rude attitude and when I asked for his name he refused to give it, read more

Great food! Great and friendly service!! My food did not take very long to be ready, and it was delicious! This time I tried their new wings boneless buffalo,YUM!! The wings were a very decent size and the amount of fries was pretty good too. My strawberry lemonade did not disappoint. I also ordered an old school cheesesteak, everything is made to order so it came out hot and fresh. If you come to the santa anita mall be sure to check them out you won't be disappointed. read more

Charleys Cheesesteaks and Wings - New Charlie's Menu - Cheesesteaks Near Me - Arcadia, California

See all

this is actually one of there good locations with a really good mall good customer service thank you, Isabella

Food was amazing not as amazing as Andrew he's really helpful knows his menu and good at sellin the food. He made good recommendations and was very sweet guy he needs a raise forsure he made sure to ask me what I wanted and didn't want on my sandwich when he's not working my order always gets messed up. read more

Not a good cheesesteak at all. So bland, the bread was bla too. Not gonna spend $17 on this place again. read more

Charleys Cheesesteaks and Wings - Cheesesteaks Near Me - Arcadia, California

Don't call yourself number 1. Terrible sandwich. Lack flavor! I love philly cheese steak but this was seriously not it. Seems on the low quality side. The meat was not juicy at all and dried .. $13 for a tiny sandwich and why were there lettuce? Any one who gives high reviews here most definitely likes top ramen and eat it on a daily basis. Go get yourself a big full juicy pastrami at the hat for the same price. read more

I just found out. They opened. It looks the same, so it wasn't closed for remodeling. I'll be back for my bi-weekly cheesesteak sandwich. read more

The worst Charleys I've been to and the worst cheesesteaks I've ever had. The employee that took our order was rude and sarcastic. The service line took such a long time for having been the only customers there. I ordered 2 large Philly Cheesesteaks and large fries. We got more lettuce in the sandwich than we did meat. We got more ketchup than we did fries. I went back to the counter to ask about the fries. Of course, the cashier came to answer with a dead stare, as if I shouldn't be surprised and upset by the amount of food I received. Definitely not worth $35 and definitely not worth coming here again. Who hired these employees?? read more

Charleys Cheesesteaks and Wings - Large Fries?? - Cheesesteaks Near Me - Arcadia, California

See all

Guy with the beard and hat serving the food at 11/24/2023 @2pm threw my food at me, I asked for napkins and ketchup and threw the ketchup on the counter. Extremely rude and unprofessional and he needs some sort of training that throwing peoples food isn't acceptable here and most places as it's common etiquette and manners. read more

First time at this Charleys location and wow the customer service was amazing! Our server Kayla was very sweet & nice. The food taste really good compared to the Charley's by my house! The fries were fresh and to die for definitely recommend dunking it in some ranch. read more

Charleys Cheesesteaks and Wings - New Bourbon steak sandwich - Cheesesteaks Near Me - Arcadia, California

See all

i am glad, they are back in business ! The food is really good ! The sandwiches are amazing & service it's how we deserved it as paying customer, well done ! the ambiance it's open and clean. but i come for the food read more

[Review #178] Charley's Philly Steaks is one of many restaurants located in the Westfield Santa Anita's food court. With so many options, how did we end up here? I gave my LO a lunch option & to try a place she is unfamiliar with, so I could expand her food horizons; she wanted either a burger or chicken strips. The snacks & drinks stands, formal sit-down restaurants were out as well as a couple of restaurants that she has already been to. We perused several menus & picked CPH because their kids menu captured her interest... chicken strips, fries, drink, & Oreo cookies; the cookies beat out the competition. My 1st instinct was to order a Philly cheesesteak but a promotion caught my eye: a $4.99 deal that comes with a Chicken Philly Sandwich & Fries. There were a couple of customers ahead of us. The cashier took 1 order & walked away. What?! He wasn't expediting an order or restocking, just walking back & forth like he was confused or lost. He did the same with the next customer & we had to wait again. :-| I was tempted to leave, but my LO was hungry & I noticed the food being cooked & prepped quickly so I waited for our turn. When he was ready, I was specific & direct, & requested my order repeated back to ensure its accuracy. Even though it was made-to-order, it only took a few minutes before our order was ready. The expediter was friendly, efficient, & thoughtful to inquire if I needed sauces or condiments for my meal. I didn't even think about getting any [for my LO's chicken strips] since my LO only uses ketchup, but I added banana peppers to my sandwich & ranch dressing for my fries. Our food was served hot that H had to wait a bit for the strips & fries to cool off a bit before digging in. The bun was toasted & held up well to hold its contents without falling apart (a major +); this happens often to my Philly cheesesteak orders. I was curious how a chicken Philly would compare to a steak one because they have the same toppings with the exception of the protein. It was pretty good but it needs a bit more seasoning; I also prefer the juicy, tenderness of a steak. The fries were nice & crispy, but I spotted several with dark spots. Overall, CPS provides a filling, hot meal, & deserves your consideration among the numerous options in Westfield's busy food court. read more

Charleys Cheesesteaks and Wings - Menu (06/2017) - Cheesesteaks Near Me - Arcadia, California

See all

Came here today for a quick bite after shopping and this has to be the best customer service from a "fast food" place I have experienced in a while. The young lady wearing glasses in the front was attentive and patient with my questions. Sandwich came out quickly and it was delicious! read more

What a great experience! I accidentally ordered a original cheesesteak instead of chicken and the staff was quick to re-make my sandwich for me! They even gave my son a cookie to snack on while we waited. Above and beyond for a mall food-court! read more

The manger messaged me back right away, apologized and corrected the issue. I am happy with the result. Their food is actually not bad compare to other fast food places read more

Charleys Cheesesteaks and Wings - Cheesesteaks Near Me - Arcadia, California

Delicious cheesesteaks with a bunch of options. It's pretty reasonable and their loaded fries are also fire. Love the options they have. Highly recommend. read more

I order chicken cheesesteak sandwich I told them to not put mayonnaise and mushroom when I got to the office. Try eat my food it had mayonnaise and mushroom. I have to throw away. What a waste of money. I was not happy. They did had a good Customer. read more

It's sooooo juicy n yummy. Kayla got me hella right with the order, and it hit in the perfect spot. I only do reviews for places that taste good but also got great customer service and these people are super kind and joyful to be around read more

Came back for dinner again tonight! Delicious as ever, superb service again! Love, love this place! read more

The food is amazing and is very convenient for me after work and the service was great. read more

Charleys Cheesesteaks and Wings - The meat is very juicy with a very soft bread - Cheesesteaks Near Me - Arcadia, California