So I had a busy and a full day on Tuesday evening July 22, 2026. But it being "Taco Tuesday" and somewhat close to home. I decided to head to Taco Bell/KFC in Arcadia on 849 South Baldwin Avenue. Rode in on my bike over there but I have been here at this particular location before. So it definitely proves to be a bike friendly location where I can bring my bike inside with no issues of my bike not getting stolen and the employees have no problem with me bringing my bike inside the food restaurant. Well I proceeded to order #5 Combo which consisted of a Mexican Pizza, 2 Supreme Crunchy Tacos and Large Soda Beverage. It was very good and it usually is my go to combo meal. But I felt like having a a few burritos so I left my tray with napkins and my drink on the table. I guess it was getting late and close up time for the dining room is 10p.m and it was after 9p.m already. There was a guy already cleaning up and his name was Francisco. Well I ordered 2 burritos . A Melty Pepper Jack Steak Burrito and Fresca Pepperjack Steak Burrito. It was Francisco who cashed me out for the burritos and provided a variety of Hot sauce including 2 Avocado Verde Salsa Sauce Packets as well. After I paid for my burritos I came back to the table I was sitting at. But my tray, napkins, and drink was gone. And well it just happened to be Francisco who was clearing and cleaning up my table and threw everything in the trash. Which in turn I said i was sitting there and I was going to use those napkins, tray and I wasn't done with my drink yet. Well as I am waiting for my 2 Burritos. Francisco continued with his cleaning and making sure to be quite thorough in his clean-up. So I proceeded to strike up a conversation with him and it proved to be quite enjoyable and we both had a few laughs as well. Well I got my burritos and I was sitting down and enjoying my burritos with variety of Hot sauce including the Avocado Verde Salsa Sauce Packets as well. As I am enjoying my 2 burritos. There is a hand handing me something and it turned out to be a KFC Chocolate Chip Cake on him because of clearing my table early and throwing away my beverage drink and napkins as well. Francisco in our conversation told me he has been with KFC/Taco Bell for 3 years if my memory is correct but for him it has been a great experience working at this food establishment. So having employees like people such as Francisco makes my visit at KFC/Taco Bell a truly enjoyable experience and I look forward to coming here more in the future whether its "Taco Tuesday" or not...!!! read more

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Went here for Taco Bell's Happy Hour. They said they don't do happy hour at this location because they are "more KFC than Taco Bell." Staff is nice and the location looked clean. Very limited parking though. Just don't expect to get same Taco Bell experience here as other Taco Bell locations. You've been warned... read more

I had a very disappointing experience at Taco Bell. They forgot to include about half of my order. When I went back and explained that several items were missing, instead of fixing their mistake, the staff told me I would have to pay for the missing food again. On top of that, they didn't want to give me my receipt, which made the situation even more frustrating. Customer service should be about correcting mistakes, not making customers pay twice for an order they already purchased. I hope management addresses this so other customers don't have the same experience. read more

I came with my friends and we got a good costumer service and very nice employees clean environment

This is good cheap food when I'm in a hurry! The drive-through is a little bit narrow, but it's workable. It's a tough location to get into because of the street Baldwin that it's on. read more

Taco Bell - Sign - Fast Food Near Me - Arcadia, California

Employees lie about being closed at 10pm on fridays but signs and yelp says otherwise. read more

Taco Bell - Hours - Fast Food Near Me - Arcadia, California

This particular Taco Bell franchise doesn't provide the slushies found at typical locations. It operates independently, coexisting with KFC in the same building, and features a convenient drive-thru option. read more

Taco Bell - Baja blast - Fast Food Near Me - Arcadia, California

The burrito was wide open, not even a little wrapped, the cheese dip was spilled and lid no where near. Fries thrown all over the bag & on its side. Nachos lid wasn't even completely on. And I took this pic while still in the drive thru:( read more

Taco Bell - Fast Food Near Me - Arcadia, California

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This is the worst food ever! Trash- I got literally 4 things that were horrific and spent 35$- when I asked for ranch for the fries- she said I would have to pay for it- really bad service read more

Unfortunately this is the closest Taco Bell to me but I will no longer come here! 2 bad experiences in 1 week. Like other reviews say they jack up the prices and you can't use the Taco Bell app. Secondly they make you wait before the window to pay and then they asked me to wait at the end of the drive thru to give me my food because there were cars behind us. Well the car behind me must have gotten his order right away and he was yelling at me to move. I told him I'm waiting for my order and he was yelling at me and at one point came up to my window aggressively telling me to move and go back into the drive thru. I rolled my window up. The worker came out a few minute later to give me my food! I had my kid in the car and it was a horrible experience! After I left the drive thru the car followed me and at the next stop sign kept yelling obscenities at me. To make it all worse they got my order wrong. So I'm never coming back here I will drive the extra to the one on Rosemead. read more

Food was ice cold had a price of plastic in the food gross and we took the food bad and they denied us of the plastic

Store has been insisting you park at the end of the driveway while waiting for your food. I dont like this because sometimes they dont get your order right, and then it is inconvenient to rectify. The lady said ok, but someone else came to window with my food and gave me a bunch of crap about waiting near window, even though I told her the lady said it was ok, and there were 3 or 4 people working in there! And I've had gastro problems since I ate there; tacos barely filled. You cant use your rewards for them or kfc cause they sell both, so Im NOT EATING HERE ANYMORE! read more

Order My Fav's Soft Steak Taco , Eat w Hot Sauce , Tastes Good ! My Only Fav's Item In Taco Bell. read more

Taco Bell - Soft Steak Taco - Fast Food Near Me - Arcadia, California

Im in the process of talking to a lawyer and getting a LAW SUIT against this taco bell THEY GAVE ME BEEF. its against my religon and this is the third time theve done this. I have all the receptirs and prof of my order including pictures. i even havea video of me asking for chicken and getting beef. Not only that there food is cold stale and nasty. nobody here gives a fuck. IM going to sue corporate and this location read more

A single crunch-wrap with extra beef cost me eight dollars something. 1 item. That cant possibly be right?

Besides the fact that they got our order wrong and we ate it anyway because we're not ones to complain, we found thick green mold on our food AFTER WE ATE IT. It was so dark that we thought it was just burns on the bread! Then we cracked the bread open and It was between the bread too growing inside of it!! I will never eat at Taco Bell again and will tell everyone not to either!! Called corporate and they still have not gotten back to me or given me my refund! This is a public health problem and this location should be shut down if this is the food they are serving people!!! read more

Taco Bell - Fast Food Near Me - Arcadia, California

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They jack up their prices excessively. I assume a tight wad owner. $4.99 for a crunchwrap at other places, expect $6.99 here. Hey owner, just because Yum Brands takes advantage of you and you bought into a bad business, don't take it out on us. You may be getting some extra funds, but I stopped going. Only went today after a year away because I needed something quick. I wonder if you lose more customers than you gain... Probably. read more

I left a review about 5 years ago and noting has changed. I live near by and have to remind myself not to go back. Ordered 9 taco supremes and a bean burrito that was cold for myself and friends. Tacos were soggy, some with no sour cream and the others with sour cream on the bottom with broken shells. This food does not look appealing and we threw them in the trash can. These workers don't care but I blame management and their training. They continue to have bad reviews, do yourself a favor and go elsewhere. The Taco Bell in Azusa is so much better, clean establishment and the workers take pride in their service. read more

Disappointed. Ordered a taco supreme, drove home to find out they gave me a regular taco. Jumped back in my car to have them correct it and I didn't even get an apology for the inconvenience. read more

AS USUAL, when I was the only one in the drive thru tonight I was told to stop before I got to the window. I have been in the restaurant business for 20 years and know they are doing that so my car doesn't start the drive thru timer. THEY DO THIS EVERY TIME. I did not obey, so when I got up to the window and paid they asked me to pull forward even tho no one was behind me. When I asked why, the girl said "because we have a timer". I said I didn't understand why that matters. She then slammed the window and when I got my food she wouldn't even look at me. I gave them two stars because the food is usually good, but I try to avoid this location whenever possible. I don't like being asked to be a part of their scheme to manipulate their drive thru times. read more

This is the worst location you can go to I bought two steak quesadillas $14 and change other Taco Bell's $10 and change and then they try to get you to stop before coming up and tripping the timer to pretend their serving their food fast for you. They are a complete joke. read more

Do not eat at this place. This place is independently own and because of that everything is more expensive. Because it's independently own they don't honor any of the specials they have on the commercials. I pull up and put in my order and was like why is it so much and the guy said it's because it's independently owned. So I left and went to the Taco Bell on Rosemead and the same order was 8 dollars cheaper. SMH @taco bell read more

Pretty bad. Shares space with kfc which is not much better. I ordered two cheese roll ups. Horrible. Avoid the place. read more

Taco Bell - Cheese roll up. A bad joke. - Fast Food Near Me - Arcadia, California

I like Taco Bell as much as anyone can, and I understand what it is. Cheap fast food, average at best service, no awards won. But this particular location has issues. Missing items impatient staff weird policies, and worst - no HOT SAUCE (but that's the best part of Taco Bell!) Obviously it's Covid times and things are rough, but the management of this place needs to step it up. Oh and they didn't give or offer me a receipt. Which in my opinion is shady and not ok. read more

EXPENSIVE! How is that possible at a Taco Bell?? There is no such thing as a value menu here. Beef Fritos burrito cost me almost 150% more than at other Taco Bell's, not to mention small the smallest burrito ever. $5 fill ups? What is that? Dollar menu? What is that? Don't come here to find out, it's non-existent. Won't be coming here anymore. read more

Just forget about this place. Asked for a party pack, 12 supreme crunchy tacos, but got regular crunchy tacos. Called the store, and they tried to blame me saying that I ordered regular crunchy. I never order regular crunchy! Instead of acknowledging their mistake, they blame the customer. It would help if the person taking the order is able to speak and understand proper English without an accent. Not being racist. (She wasn't Hispanic) read more

I came here on a warm summer evening because i was craving nacho fries. The first thing I noticed was that their menu was smaller than other taco bell locations. If you're craving a Baja Blast, this place isn't it. Not aware if there was a price change, but Nacho Fries were 2$ at this location. After getting my fries they barely had any seasoning on them but they were fresh out the fryer. The employees bringing my order to the car was cool. Having kfc at the same location was cool too. But 2$ for a peepee amount of fries wasnt lol read more

this Taco Bell is really expensive and most times they don't even put all of your food in and then they make you wait before you pull up so timer doesn't go off because they take so long read more

Let me say at the start that I'm an unabashed fan of Taco Bell. This particular TB is one of those combo restaurants that offers a KFC and Taco Bell menu in one store. The meal I got tonight, from start to finish, was the worst I've ever had at a Taco Bell. And I think the origin of the problem has to do with the way in which employees are evaluated on the speed of their drive thru. The employees there are judged, in part, on the speed with which cars move through the drive thru. An employee there once explained this to me. I guess there is a timer that senses when a car pulls up and when it departs. So they came up with a clever idea for of instructing the customer to pull away from the window and down the driveway. This fools the timer into thinking the transaction is complete, but as a consequence, their employee has to walk through the restaurant with your bag of food, exit through the front door, proceed down the steps and then walk to the driveway to hand you your food. Before you get the idea that this was maybe a well intentioned idea to keep things moving in a crowded drive thru, they ask you to do this even when there are no cars behind you in the drive thru! When that's true, moving ahead becomes inefficient because the employee cannot simply hand the food to you through the window! It's all about fooling the timer they're judged by. Tonight, I said no. I would not pull forward. I can only guess that this was why all three of my tacos came replete with shells fully or partially cracked at the bottom, barely any meat and swimming in sour cream. They even placed a nice round glob of it on the outside of every shell. At first I thought it was an accident. But all three came that way. You could see it, even through the paper wrapping. My friend ordered a chicken quesadilla and it had the opposite problem. Not very much filling, at least not in the outside pieces, which were basically empty and dried out. The bag they wrapped it in was ripped along the seam of the see-through plastic window, so it was cold for good measure. Even the napkins they threw into the bag seemed like someone had wadded them into a ball before tossing them into the bag. I guess this was my payback for deciding to stay at the window to get my food. After experiencing this meal, I called there and talked to the shift supervisor. I said my piece and for about 30 seconds she said nothing in return. I was about to ask if she was still on the phone when she said, "Do you... want to come back for a replacement?" I told her no. But I wanted her to talk to the people who prepare the food and tell them that whatever game they were playing, it wasn't appreciated. "We don't play games here, she said." I guess that means they're just incompetent. Tomorrow I'll contact the manager and the corporate office. read more

Taco Bell - This one had a much smaller blob of sour cream on the outside, which I did my best to scrape off. - Fast Food Near Me - Arcadia, California

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Every time they get my order incorrect. Really how hard is it to make a plain bean and cheese burrito. No onions no sauce just bean and cheese. Once again they mess it up plus they just raised their prices 3.49 for a bean and cheese burrito. No way I can and will ho to a mom and pop place and get a much better one. No more . I rare on post mates was over a $1 cheaper. read more

I come to Taco Bell every once in a while because it's something quick and usually it should be cheap but more recently it's been racking up quite a lot because I'm not exactly sure what to get. The last time I ordered from here, I ordered a chicken quesadilla, a quesarito, and Doritos Loco's tacos. Honestly, my favorite was the Doritos Locos tacos. The quesadilla was subpar. Honestly, I could have made a better one at home by myself. taco Bell doesn't taste great, it's not that cheap anymore, and it's definitely not healthy for you. If anything, I would have preferred to eat and order from the KFC that's also in the same building. read more

What an odd Taco Bell. This particular location is a joint venture with KFC so they are connected. I am not sure how things work inside, since I only used the drive-thru, but the drive-thru is the same for both businesses. I went to try out the Nacho Fries that Taco Bell recently debuted. All the advertising says they are $1 (+tax), but for some unknown reason they are $1.99 here (+tax). I regret not asking them why they are twice as expensive here as any other Taco Bell... I just wanted to try them out and leave. But now I am bitter about this :P With tax the total came out to $2.18, and they give you such a small portion of Nacho Fries! I will say that the cheese dip was warm and very delicious with the seasoned fries. Now I just need to find a relatively close Taco Bell that charges the appropriate $1.10 total instead of $2.18. The staff seemed pretty friendly in my limited interaction with them. I don't know if they were understaffed or if the car in front of me ordered a lot of food, but I had to wait behind that car for 5-10 minutes after getting my fries until they finally got their order brought to them. Taco Bell is... Taco Bell. But I'm a bit upset with this location because I was charged double for my Nacho Fries. Now I'm tempted to call them and ask... :/ read more

I felt compelled to write a review after deciding to give them a second chance today after messing up my other order a few weeks ago. The first time they messed up, they charged me for 14 crunchy tacos when I had only ordered 3 tacos and mashed potatoes. During my lunch hour, I drove up to the drive-thru window and handed them my card instinctually. The cashier tells me the cost of the order and quickly disappears behind the sliding window. During that time, what he said registered in my brain. I tried justifying why three tacos and a mashed potato would cost $15 because I don't like confrontation if it's unnecessary. Struggling to find a reason, I decided I would ask the cashier why my order would cost $15. He returned with my card after a while, and I asked him why my order was so expensive. He thought I had ordered 14 tacos which is fine, and I clarified that I only wanted three and if he could charge me appropriately. He agreed and disappeared behind the window. After too many minutes of my lunch wasted, he comes back with my card and my order, and I leave trusting that he fixed everything. I gave my credit card statement a week to see if the transaction would be fixed. Ultimately, I was lucky the bank refunded me for my order. Not only did he not fix the transaction, he STILL got my order wrong. I only got 3 tacos and no potatoes. Today, I ordered 4 items, was charged for all 4 items. BUT only received 3 of the items... Will be giving them a call tomorrow to see if anything can be done. But I'm not going to be surprised if it can't be fixed. So disappointed. ***Make sure to check your orders before you leave!!! But also even more disappointed after seeing the other reviews about how their prices are steeper than the other locations. They have gone sooo downhill. read more

Well it's easy to see why the reviews at this location are so low. So, let me describe my last visit. It was Wednesday October 2nd and I ordered 2 soft tacos and 1 Steak Soft taco without sauce. Got the food from the drive-thru in reasonable time and drove to the office (5 minutes away.) Go to eat my food and the special order steak soft taco had sauce on it. So I threw it away and called the store to ask that next time they pay closer attention to the specifications. The Manager says that she feels badly about it and would like to give me 3 Steak soft tacos the next time I come in. I thank her and say yes, I'll accept. She asks for my name and I give it to her and at this point in time I'm pretty happy with them. Fast forward to today and I go in to redeem my offer. They can't find me in their book o complaints. Foolish me, I didn't think I'd have to prove anything to them so I didn't have the Manager's name and receipt. I really should have had both as this sort of thing has happened albeit rarely and I should have known better. But this review is about them and if they tell you that all they need is your name, that should be all they need. In any case, absent finding me in their book, they said they could do 1 taco for free, but as I was now pissed off, I told them no thank you as I'd lost my appetite. So thanks Taco Bell for briefly having restored my faith in you only to then have you crush that faith by failing to honor your offer to me. You won't be seeing me in your drive-thru anymore. read more

It's true. This place will mess up your order. Excited for the re-release of the Mexican pizza my friend and I decided to drive thru. We ordered 2 Mexican pizzas, veggie style -- no meat , no cheese. We also orders 2 bean burritos. No meat, no cheese, no sour cream, just beans and sauce. Excited to eat and assuming our orders were correct we happily drove home and enjoyed the Mexican pizzas, which happy to say they got those right. Then we went to take a bite of the burritos and I looked in horror as I spotted bacon and steak bits in my friend's burrito. I felt horrible that he had accidentally eaten meat (it's a big deal for vegans). They had given and charged us for steak burritos instead of plain bean burritos. Needless to say we threw them out and we're left hungry as we hadn't enough to eat. But it was late and we were tired so we went along with our evening and made due. Next day I called and explained to a gal named Denise. She listened intently and was very understanding of the mishap. She put me in touch with her manager Jackie who was just as gracious and accommodating. Jackie offered to remake my order correctly and also refunded me for the incorrect charge. I was annoyed that I had to spend the extra time to drive out for the transaction as I felt further inconvenienced by it. But I was very pleased by how accommodating the associates were and how they handled and rectified the situation. I do agree they need to be more careful when taking and making orders but the great customer service I received did make it a lot better. read more

If you like Taco Bell or KFC so much that you're willing to pay an extra dollar or two more than you'd pay at any other location for the exact same food, for absolutely no reason, try out this location. Even all of the "$5 fill up box" signs had to be altered really poorly by employees to reflect the fact that you'll have to pay an extra $1.99 for no reason. Gtfo, cheapskates. read more

i thought they didn't put in two items turns out it was only one item but it was something minor so i didn't mind ONLY becuase the lady i spoke to was very nice and helpful and understanding. you don't usually get customer service like that at fast food places . i wish i got her name . customer service makes all the difference. thank u. read more

Wow so disappointed drove to this specific location all the way from Miami,Florida. Horribly disappointed to see all my favorite menu items NOT AVAILABLE on the menu:(. (No Doritos locos tacos,No Mountain Dew Baja blast, and NO LOADED GRILLERS, feel as disappointed as I was when Season 8 of Game of Thrones came out, I literally cannot utter anymore words. DISSAPOINTMENT read more

Once again, another terrible experience at this Taco Bell. I'm not sure why the manager or owner does not read these comments, but seriously, they make you park 10 meters behind the drive-through window so it doesn't count against their stats. Whoever is doing this is insane, what's the purpose of having stats if they are not accurate? Furthermore, part of my order today was an order of fries, they literally put the fries face down in the bag, upside down, so when I attempted to pull them out all the fries spilled in the bag! This is pretty ridiculous, once again this Taco Bell location is showing me very poor leadership, supervisor, and managerial skills, not to mention poor workmanship quality, but this all starts with leadership, poor liters equals poor work! Very disappointed as always! read more

Portion size is terrible. The double down I got didn't taste like a double down The owner is extremely stingy, he can hear if you are getting water or soda in your water cup; must be his only talent or something read more