They do have great selection of products but the staff (elderly) is super rude day in and out. As a royal customer of this brand (bought 10+items year to date) , i always visit the store to see how this dude could exceed my expectation of being worst customer service rep. I rarely leave the store without interacting with him. He makes my day. read more

Love their shirts. The colors and fabrics are so much better than Jos A Bank or Men's Wearhouse. And if you wait for the 5 for $225, you get a great deal. My in shop experience with the staff has been very good. The little lady helped me find my size and has processed a return quickly and accurately. read more

I love this store. It can be pricey, but the British know how to dress. Good looking shirts and ties here. When I go to a wedding, or relatively happy occasion, the ties from here are always in play. They are colorful, refined, and a bit more exciting than the American power tie. Then again I'm happiest without a suit and tie, but life requires that of us sometimes. This small store has a lot. Their slacks seem high quality. I really like the service. Have always found their employees helpful and knowledgeable. That is a good combination. It's on the second floor close to Macys, and you'll want to give them an opportunity. read more

Charles Tyrwhitt - Men's Clothing Near Me - Tysons Corner, Virginia

What an incredible team you have at the Tyson's corner store! The level Of service that's rarely seen My son and husband along with me went there predominantly to shop for my son who is 17 and your staff there is just incredible! From start to finish they helped him feel comfortable trying the right size and finding options that were great for him. Specially Valentina was just amazing! There was a suit that he liked and the pants were sold out if that set so your staff called each store in the US to find that pant that could be delivered to us. I'm hope you get this message and appreciate what a great team you have! read more

The shirts are nice, but the staff in this store is fairly rude, and that's a change. They used to be super helpful. This time I stood at the counter forever waiting to be checked out. Then the two women came up to tell me together in a failry rude way that they wouldn't honor Tyrwhitt coupons that work on-line, which is a change from what i have done several times and different than every other retailer. Stay clear of the storefront in Tysons. read more

So, for this experience, I was strictly an observer. My husband stopped in to look for a shirt. Now, this brand offers 3 different cuts for men, lucky them. There were so many salespeople that I could hardly take any photos. They also had some blazers and other men's accessories. My husband found a shirt and I got to sit through the whole process. Works for me. read more

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I love Charles Tyrwhitt clothing and have created my wardrobe from mostly this clothing. I typically order online but needed to buy two suits so I visited this store. I was greeted by two grumpy old men who were unfriendly and not helpful at all. Fortunately, the gentleman assisting me did a great job and made the experience satisfactory. However, when I went to pick up my suits, I was not greeted when entering the store. It wasn't until I told them I had to pick up clothing that they even acknowledged my presence. At check-out, I tried to buy a tie. They ran my credit card twice and said it didn't go through because of technical issues so I left because it was taking too long. Not only did the charges go through multiple times, but I didn't get a tie. I contacted the store manager who actually shipped the tie to me after I explained the issue. He stated he would issue me a refund as well. It's been two weeks and no refund has been issued, nor has the manager responded to any requests for information. I will continue to shop online, but avoid this store. It's not a good experience. read more

Best brand for dress attire. I am a first-time shopper, and I was very impressed. Jeff helped me out, and he did a phenomenal job. Jeff's customer service is top-notch. I will be only be shopping here for dress attire from now on. Jeff has a passion for helping clients. I hope Jeff reads this. He's the man! I will definitely return. read more

Dishonest location. Go to the Connecticut Ave location in DC. where the deals are better on a bulk shirt purchase. I got charged 200 for 4 shirts where as the other location honors the 3 shirt deal which equals far greater savings. Not even close. Not to mention the rep told me it's only offered online. Which is a clear lie after speaking to the DC location. Never again will I shop at the VA store. read more

Came here looking for multiple men's full suits for my upcoming wedding but left in minutes. It was nearly impossible to find help and when someone finally offered he was extremely short with me, didn't explain anything or even ask what I was looking for - I had to prompt all of this and then when i was ready to ask for a specific color and design he went ahead and said "just look around yourself." How can people working in the service industry be so rude and insensitive and little did he know he could have made hundreds to thousands from my business. Goodbye!!!! read more

I love their shirt and own a bunch of them. Figured for the holidays I'll stop in to see if there's anything on sale. I was very disappointed with the sale reps in this location. I've recently lost a little weight and wanted to make sure prior to picking it up some shirt, I try it on first. It wasn't busy when I was there. There were four reps and two customers in the store including myself. I couldn't get anyone to help nor even make eye contact with me. After I finally flagging someone down for help, he told me that I can try on whatever size I can find that is open and hanging on the hangars or else I'll just have to buy one and try it at home. Defeats the whole purpose of me dropping in the store. I might as well order it online. The reason I'm here is to avoid having to return something that don't fit me. I'll never step foot in here again. Extremely rude customer service! Everyone in the store tends to ignore potential clients. read more

I buy their shirts online, but came into the store first to get measured, so I knew what to order. The gentleman who helped me was quick to usher me into the dressing room to measure me and offer different shirts in my size to experience the different fits. I really like their shirts, and would recommend a visit to the store for measuring and checking out their full line of well tailored clothes. read more

Don't purchase from this company. They run deceptive ads. They advertise 3 shirts for $89 with a picture of a quarter zip sweater. When you add them to the cart, the sweaters are $89 each. When i contacted Charles Tyrwhitt, their comment was that the sweaters are not shirts. Then why show a picture of the sweater when running the ad. Deceptive..... read more

I don't get why people are fussing. No other men's shirt supplier offers all the options that CT provides: three fit sizes (classic, slim, and extra slim), various button and collar options, and non-iron or iron. Even more important, the shirts are excellently styled (with new designs always being introduced) and durable wash after wash. All the sales associates have been patient and helpful and CT's online support is also top notch. They always have a 4-for-$200 deal and if you get on their mailing list, they periodically will send you a 20% off coupon. 40 bucks for these shirts is AWESOME. Lately, I've noticed that their ties have come down considerably in price. Today they had a table full of many tie options for $24 minus a 15% special. Their suits, while of high quality, are more expensive. I love this store! read more

First experience here after some guys at work recommended it. The first thing I would say is the prices on the shirts are very competitive, IF you buy at least four. I bought four and got an additional discount for some unknown reason (first time buyer maybe?) that brought the price down to $175 for four shirts...that's cheaper than four shirts at Macy's. Second, the service. I had a positive experience, walked in on a Thursday night around 7pm, salesman approached me after a few minutes of poking around and immediately measured me and gave me a couple of "try on" shirts to verify the fit. They didn't have 32 inch sleeves in the shirts I wanted..."no problem", we'll make them 32" and deliver to your house at no additional cost to you." Don't know why they don't carry 32" sleeves, but they went out of their way to serve me. I took one star because of the selection. I'd gone on-line earlier in the day and found a lot of patterns/colors I really liked. In the store I quickly learned all colors and patterns are not available on all fits and collar styles. That was a significant disappointment because it really limited what I had to choose from. Conclusion: If you can find the style/color/collar/fit you want and buy four shirts at a time this is hard to beat. read more

I was shopping for suits. Started at banana and found the material of their best suits kind of cheap feeling. Went to Express and found a better deal but service was iffy. Next stop Macy's. I roamed around there a long time and just never felt comfortable. It was impersonal. Accidentally stopped at Charles Tyrwhitt. Help was available immediately and they were fairly busy. Honestly, the fit of the suits here is just amazing. I haven't ever felt really great about a suit but the one I bought here was fantastic. I went back the next day and bought another one. They also did something for me in terms of accelerating the alterations which was so professional, I knew right then I had found the place I will now use to purchase all future suits. Shirts are awesome too. read more

Stopped by the store about two weeks ago because my friend raved about their button down shirts and they were also running a sale. First impression, was greeted and treated very well. After everything was done, I ended up buying two custom shirts that. I received the shirts in the mail on Monday, tried them on and the sleeves were a bit short. I went back to the store and told the two gentlemen (william and I didn't get the name of the other man) at the counter that the sleeves were a bit short. One of the gentlemen told me "You have to try the shirt on" or somewhere along the lines. I replied back, I tried shirt on at home and the sleeves are short. William, was very polite and was willing to help me out with the situation but the other gentleman was a bit rude and loud to me. I tried the shirt to show William and the other gentleman that the sleeves are short, William agreed with me. The other gentleman continued to disagree and told me that the sleeves are at the correct length, he said something along the lines of "Trust me, Im a professional, I know this stuff". William continue to be polite and was willing to help me get a new sized shirt. I told William, its ok I think I would like to return the shirts because the other gentleman was being rude to me. I didn't like the tone of the other salesman. To me I felt he was a bit too loud and aggressive with me. I didn't think the salespeople on my first visit took the time to take my measurements correctly. The store just recently opened and the staff needs to be trained a bit better on taking measurements and being patient. read more

After having a terrible experience at the CT downtown, we came to this location and got amazing customer service!! Can't recommend this place enough! It also smelled nicer. read more

I'll start by saying the staff is pleasant enough, but my God! What a disorganized mess. I was fitted for three suits...all fine, but one pair of pants needed to be ordered because the size could not be found in the back. I then got three....THREE, separate calls over the next few days that my suits were all ready when in fact they were not because the pants had not yet arrived. Then the unaltered pants arrived by mail TO MY HOUSE. So I had to drive them over to the store for alteration. Upon arrival I was surprised to find an identical pair of pants already altered in with my suits. So when the suits truly WERE ready.I was not called. When asked where the extra pair of pants came from I was told someone got them out of the back (after the third premature phone call) "You mean they were here in the store all along?" "I guess so" Finally, after some re-hemming, I returned to pick up my order, only to find that the sort I had ordered was not included. I called to ask about it, and after waiting on hold forever as someone checked in the back, I was told that the shirt was there and I could come pick it up. Predictably, when I went to pick it up,it was nowhere to be found and I spent some time just waiting, and by this time fuming, while someone dug another one of my size out from what must be some torrid jumble of clothing in that back room. I will never return to this store and urge you to avoid it. read more

I normally go to the DC one to see Jesse, but James and his crew at the Tyson's are wonderful and took care of me very well. Thank you gents. read more

I walked into the store not knowing what to expect because I have never purchased a suit before. Jeff approached me and walked me through the steps of finding the right suit for me. Jeff (as well as the rest of the staff) was very professional and incredibly nice and patient with me as I tried on different shirts and pants to figure out the right size for me. Once I had a 3-piece suit picked out they gladly put the suit on hold for me as I walked around the mall to look at other places. I returned to the store later after not finding a place nearly as nice and helpful and I purchased the suit. Even though I was a little pressed for time to have the suit for a company party the following weekend they had the suit alterations done within two days for me to pick up. I would highly recommend this place for any new young professionals starting their career in the area that are in need of a place to get their first suit. read more

The 5 times I've been to this store to shop (I usually shop online) the rep were a little rude or just plain lazy. There are some good rep that are very helpful but the majority were not really welcoming. I expect better service at this store. I'm going to continue to do my shopping online sadly after the last experience I had where the African American rep just said we don't have your size (in an annoyed way) and just left to talk to a new customer walking in after I asked him about a shirt I like. He did not even bother to check or ask if I would like for him to order it online. Surprisingly enough, a few mins later I asked another rep and he went looking for the size in the back and found it. read more

Be aware that none of their shirts have a shirt pocket. Some shirtmakers who are starting to do this as well. I'm wondering when I'll have to start checking trousers I'm planning to buy to make sure they have four pockets. read more

charles tyrwhitt employee deny,violate privacy,unprofessional language to customer for trying shirt youtube version https://www.youtube.com/watch?v=W9C7VqkuWcU text version On 15 8 2018 around 8-8:30pm, I went in to Charles Tyrwhitt, 1961 Chain Bridge Rd, Tysons, VA 22102 because I was looking for a black button up shirt for my work wearing. First, i picked 2 shirts 14 1/2 and 15 33'' sleeve slim fit , i carried 2 shirts toward the fitting room and i met a male employee appearing 6 feet tall , black skin, i asked for a fitting room and he told me " you have to try the fit first", i said "ok" , he handed to me 3 unfold shirts , then i ask him "do u have these fit in black"? (cause i wanted to see black shirt look on me when i wearing it ). He said "no" , then he walked to the counter (the second room of the store, the fitting room is the third room of the store, this store has 3 rooms). I left my fitting room and took 2 more shirts 14 1/2 and 15 33'' sleeve "extra slim fit" ( cause i wanted to try both slim fit and extra slim fit) . When i was heading back to the fitting room, there was no employee so i waited at the counter when the employee i mentioned above was busy with a couple(customers) on the line, i was holding 4 shirts total on my hands and i wanted to notify him that i had 4 shirts and wanted a fitting room. At this point, he was acting weird, he told me " sir, u can not bring in there" in front of the couple. i asked him "why?" , he said something and the word "no" but i didn't get it. "sir, can not bring in there".Then i waited on the line next to the couple for him to finish because i didn't get what he was saying. At this time , there was another employee in a blue suit, appearing 6'' tall , white skin, was standing behind me ,but i wasn't aware.He told him(blue suit), "hey can u talk to him(me)"? . Then the employee in the blue suit guided me to the fitting room with no issue. In about 1 minute later , when i was in my fitting room,half-naked, the employee who was 6 feet tall,black skin,large striped shirt, dark pant, suddenly opened my fitting room curtain without my permission and said :"sir i told you can not try the shirts on, take them out!", i had to yelled at him" can you close it?", "sir: you can not", me: "can you close it?".. then i started to record after he closed my fitting room curtain and walked out. ----------------------------------------------------------------------------------------- in store video: charles tyrwhitt employee deny,violate privacy,unprofessional language to customer for trying shirt1 https://www.youtube.com/watch?v=QmhiG8Q0Sgw charles tyrwhitt employee deny,violate privacy,unprofessional language to customer for trying shirt2 https://www.youtube.com/watch?v=v3_d23elzPA charles tyrwhitt employee deny,violate privacy,unprofessional language to customer for trying shirt3 https://www.youtube.com/watch?v=-9J08uS3FV8 read more

Been buying their shirts online for few years now, good quality, stopped by on a busy weekend, associates were nice and helpful, but please have some 36S suits/jackets stocked read more

I visited this store with the intention of buying several dress shirts. Due to the insulting costumer service representative, I refuse to spend a single penny of my hard earn money on any product from this company. Upon entering the store, I was approached by a customer service representative that bombarded me with several questions insinuating that I did not know my size. This is after I informed him that I bought my "wedding shirt" from this very company less than 5 months ago. In response to his question I informed him of my exact measurements and he looked puzzled? And the question is why? I contacted the corporate office and filed a complaint. read more

I am no saying nothing new here. The sales representative are so so very rude. They treat you so badly, very bad customer service. Very snobbish staff. read more

The team at CT is courteous, professional & subject matter experts in their field. Having shopped at the competition for years, I will never spend another dollar anywhere else. The price to value ratio is exceptional, the investment in time is minimal, and the results are brilliant. read more