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    Charles Ray's Coffee

    4.4 (7 reviews)
    Closed • 9:00 am - 4:00 pm

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    9 months ago

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    3 years ago

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    9 months ago

    The class was very fun and informative. Staff was great very personal and knowledgeable about the coffee roasting/making experience.

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    The team at Charles Ray Coffee offers stellar coffee and service! I highly recommend their products and services!

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    Parks Coffee Roastery & Cafe - poptart & blueberry matcha

    Parks Coffee Roastery & Cafe

    4.4(255 reviews)
    3.0 mi
    •$

    Great roastery with cafe. I like stopping by when they're roasting coffee in the morning - it…read moresmells amazing. Great coffees and nice staff - never had anything bad from here. They bring in breakfast items from local small businesses - I love that they support the local economy. Some days, being a little late to work is worth it (yes, I could leave home earlier but why...)

    I'm writing to share some feedback about my visit to Parks Coffee today. I arrived around 7:37-7:38…read moreAM and didn't leave until 7:55 AM, which felt excessive given my order -- a large pour-over Ethiopian coffee with heavy cream and caramel (check #16). I want to note that I wasn't greeted when I walked in, which I didn't mind at all. However, after placing my order, I watched at least four customers who arrived after me receive their drinks before mine was even started. When I asked why my coffee was being made after everyone who came in later, I was told it "takes a bit of time," which doesn't explain why it hadn't been started yet. When I pointed out that orders should be made in the order received, I was told the employee working alongside her was new -- which isn't a reasonable excuse for my order being overlooked. I also want to mention that no apology was offered, and the attitude I received in response to a reasonable question felt dismissive. Many customers, myself included, are visiting before work and need timely service. A twenty-minute wait for a single pour-over coffee, especially after being passed over multiple times, is not the experience I'd expect. I hope this feedback is helpful in improving service consistency, particularly around order sequencing and customer interactions.

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    Addison Coffee Roasters

    Addison Coffee Roasters

    4.5(78 reviews)
    3.9 mi
    •$$

    Earlier someone posted that their experience wasn't so pleasant. I'm never one to speak up on a…read moreplatform but I definitely needed to especially considering I go to ACR once a week. I went today Monday June 1, 3:35pm staff was great! Seems they are busy and had a shelf full of online/pick-up orders. I typically walk in and see what they have to offer and buy 5lbs on average. When I asked the lady at the front she gladly went to look, unfortunately they didn't have Colombia in the medium roast, but that makes sense! Colombia is a Hot Hot item! They are also a smaller roastery, I bet it takes the staff plenty of time to get a solid roast for all those different coffees, so I never nag them for not having the coffee. The coffee is great, it's local, best of all, it's fresh. She gave great alternatives to my pallet, as I love a light and medium roast, but I need a large quantity. I got the Ethiopian Guji, usually my second choice, and she packed it right up for me. I was in and out in 5 min. They do sell soaps like someone in the reviews said, but it's just a couple, alongside with a minimal amount of merchandise on their shelves. Long story short, they are people too, and the vibe you give out, is the vibe you'll get right back. I overheard the roaster and it seems they are sweet and passionate about what they do. I will continue to come here

    Monday afternoon staff provided dismissive service…read more.. I've been a customer here for + 5 years, and I genuinely enjoy their coffee beans, which is why I keep coming back. Unfortunately, my most recent visit was disappointing. I called ahead to confirm that my order was ready for pickup, and I was told everything was set. However, when I arrived, the staff member informed me that the order had not been started and that they did not have it available. I told her that was okay and that I was willing to wait. What bothered me most was the customer service. The staff member rolled her eyes, and walked away several times without explaining what was happening. When the coffee bags were finally brought out, she walked away again, I still needed to complete payment and receive a receipt. Despite trying to get assistance, I was ignored until I stopped her and asked directly. I've had mostly positive experiences here with the coffee beans over the years, so this interaction stood out for the wrong reasons. I hope management can provide additional customer service training to ensure customers feel acknowledged and respected.

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    Charles Ray's Coffee - coffeeroasteries - Updated September 2026

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