Great service and friendly staff. Definitely going to come back again. Next to Trader Joe's read more

I'm a loyal Charisma fan! We (including daughter and hub) go to their Santa Clara location but we decided to go check out their new addition at Westgate West. Their shop is gorgeous! I wouldn't expect anything less. Service is always great. Friendly, attentive staff. A perfect spot to be pampered! read more

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I went in on a busy Thursday and had a wait a short while (10-15 mins) but the staff were very kind despite the rush. I wanted a brow and lip wax and Tepi was very nice! She helped me get a shape with a fuller brow and did a great job. Many thanks!! read more

Charisma - Eyebrow wax - Nail Salons Near Me - San Jose, California

My experience deserves more than five stars! Kim is absolutely incredible--she's friendly, professional, and truly a master at what she does. The salon is spotless, well-maintained, and has such a relaxing atmosphere. Booking an appointment was super easy, and they were very accommodating with my schedule. Kim's attention to detail is unmatched, and she always makes sure everything is perfect. The massage she gave during my visit was amazing. I walked out feeling so relaxed and refreshed. If you're looking for someone who goes above and beyond to provide the best service, Kim is the one. I can't recommend her and the salon enough! read more

I'm thoroughly pleased with the result; my nails look natural. The place is well-designed and spotlessly clean. They play ambient music, creating a relaxing and pampering atmosphere. Kim is the best, and all the girls working there are incredibly professional. They genuinely pay attention to your preferences and go above and beyond to provide you with more than you expect. read more

Charisma - Nail Salons Near Me - San Jose, California

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Awesome every single time! Whoever you end up with to do the service you're in "good hands" read more

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Tried this place because they are one of only a few nail salons in the Bay Area with the Dazzle Dry nail polish system. Had a mani and pedi. Both came out great! Each service took longer than I'm accustomed to, but the technicians were extremely thorough and detail oriented. I also want to plug Dazzle Dry because it's amazing! It lasts as long as gel but comes off as easily as standard nail polish with ordinary acetone. Gone are the days of taking off two layers of my natural nails trying to remove a gel manicure that's peeling. read more

Charisma - 7 days after getting a Dazzle Dry manicure and not a chip in sight! - Nail Salons Near Me - San Jose, California

I wrote a 5 star review the day I went after splurging for a manicure and pedicure - pedicure was awesome . Manicure! I regret the manicure decision!!! After painstakingly growing out my real bails every single one of my nails broke off the next day, not just broke 0ff, theyre still pealing away because she grinded them all the way up to the cuticle. I wish I had said something at the moment. Dumb me, I didn't. My DIL is a manicurist is LV for the last 8 yrs, she said the tech used poor technique and was too aggressive. Yeah, she seemed unhappy. If you dont like your job dont take it out on unsuspecting CUSTOMERS paying good money. Super UNHAPPY! read more

I've been going to Charisma nails since it first opened. It's a significant upgrade from the previous store in terms of atmosphere, nail artists and quality of service. My go-to person is Nancy and she is awesome. My nails last a long time and color stays fresh. Thank you Charisma team! read more

The lady did a wonderful job with my pedi & she cut my ingrown toenails without hurting me & no bleeding too. Felt like adding a cute flower because why not, it's summertime! Also it's been awhile since I've done French tips, plus they go with most outfits & it turned out better than expected. It's classy & nice, she made it the perfect nail length also, will be coming back for waxing next. Nikki is so quick & it's literally painless! The pic was taken today but It's been 3 weeks now & the French tips r still perfect, no chips or broken nails!! Highly recommend!! read more

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The staff is super nice! The facility is always clean and quiet! They offer great customer service with a smile and their work is spectacular!! I highly recommend this place! read more

I called Charisma Nails and Waxing last-minute to check if they had any availability for a mani-pedi--and within five minutes, I was in the chair being pampered by the incredible Michelle and Tina. From the moment I arrived, they made me feel welcome and cared for. Michelle and Tina were not only highly skilled but also incredibly kind and attentive throughout the entire treatment. I brought in a reference photo for my nails, and they nailed it--literally! Their attention to detail was outstanding, and they weren't just open to feedback--they welcomed it. When I mentioned I wasn't completely happy with one part, they redid it without hesitation and with such grace. That kind of professionalism and respect is rare and so appreciated. My nails turned out beautiful, and the whole experience felt like a treat. I left feeling refreshed, polished, and completely taken care of. Highly recommend Charisma Nails and Waxing--and especially Michelle and Tina--for anyone looking for great service, talented artists, and a relaxing atmosphere. I'll definitely be coming back! read more

Charisma - Manicure. French oval shape. Pedicure was French tips with the same neutral coloring - Nail Salons Near Me - San Jose, California

So, this is not the usual salon I go to just because of location, but I just needed to leave a great review! It's located in the plaza with Trader Joe's so super convenient for other errands. When I went before dinner on a weekday it was essentially empty. I mainly came over since I saw from an IG post that they had a kid's pedi chair! My daughter had been requesting a pedi, but most chairs are too high for her short legs. She was sooooo happy to it in the pink/butterfly kid's pedi chair. Kids' pedi was $25, which is a lot for such tiny toenails haha, but they massaged her feet, scrubbed them and made her feel like a princess! Meanwhile, I had a gel manicure. Omg I've never had someone be so meticulous! It took her 80 minutes to remove my gels, and place new ones, with nothing fancy on them... so was so careful! I thought I was going to pay an arm and a leg, but the removal + new gel manicure was surprisingly only 38. I feel like the going rate is 40 these days without the removal. It's not the newest spot but all the seats and tables are clean enough. I'll definitely be back when my daughter begs for another pedicure treat! read more

Charisma - Kids pedi chair !! - Nail Salons Near Me - San Jose, California

Very nice, clean nail salon in area. Love the great friendly customer service! 5 starsss!!

this place is amazing!!!! the place is gorgeous and spotless. the people are so kind and funny. this was the best manicure I have ever gotten they didn't cut me once read more

Charisma - Nail Salons Near Me - San Jose, California

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Ann and Kim were amazing. The service was phenomenal. They were super accommodating and killed the service. Def coming back!

I came in here for a pedicure with Nancy & was very pleased with my service. Everyone here is so accommodating and friendly. They offer coffee, tea, and water for their clients. The salon is very modern and clean. Nancy was very detail oriented and meticulous with my nails. I will be returning! read more

The whole team here is amazing. Super friendly, welcoming, and easy to work with. In addition, Kim did a wonderful job on my nails. Such a great experience from start to finish! Highly recommend this salon. read more

The woman who did my nails didn't do a good job. She doesn't even say hi hello how are you? Not sure if she knows how to speak English. I'm like sitting with the wind while doing my nails. She didn't do a good job. There's bubbles and bump on my gel nails. I regret for giving her a good tip. ‍ read more

Charisma - Bump and bubbles - Nail Salons Near Me - San Jose, California

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Came here today for basic manicure & pedicure, but the opted for Deluxe because I love a good lemony scrub and massage! * Mary did the manicure and it was great!!! Natural and elegant. No color for me just clean up and shine! * Tina did the pedicure and her massage was excellent!!! She's added aLOT of strength and my massage left me feeling like I can walk on clouds!! read more

I've been told to try this place for a while and I'm so happy that I finally did. I didn't have an appointment, walked in for a gel color change. I waited for a few minutes (they were quite busy), but I was seen as soon as they were able. Niki did a beautiful job with my nails. She was attentive and took her time. Will be coming back soon :) read more

I have been very loyal to this salon even with the higher prices for service but sadly I won't be back. I walked in today and specifically asked if there was time for a same time gel pedicure and manicure. I was told yes. Pedicure was going fine and the towels were set waiting for the manicure. A couple of ladies finished and I thought I would be getting the manicure. Then 2 walk-ins came in. Then one more for a pedicure. A manicurist came over and started to set up to give my manicure and one of the other ladies said something loudly to her and the manicurist took her supplies without a word to me and went to give a pedicure to someone who had just walked in. This woman instructed them all to take the 3 walk ins and she wouldn't even look at me or ask me if I could wait. 90 minutes later, she still won't acknowledge me and the sweet gal doing my pedicure was very apologetic but she was being over ridden but the other woman. The gal sitting by the register just said "we're busy, did you even have an appointment". Nope. But you said you could perform the service and then treated me poorly and now with disrespect. "Come back tomorrow" is what I was told. read more

Michelle is so kind and always does such a gentle and precise job on my manicures! Every time I come here I know I'll be greeted with a hug and smile from her and leave with a gorgeous and long-lasting manicure! read more

I came here for the first time today and it was a wonderful experience! I booked an appointment for eyebrow maintenance and it was quick, painless, and very friendly. The place is clean and well maintained and has a great ambiance. I would recommend booking here, I will be going back! read more

Horrible people lied about their services very discriminatory towards me I guess because I wasn't dressed fancy. Seems like they treated the well dressed well since they want money. Most can't speak English. I cut my manicure in half said forgot the color . Never again. read more

One out of the two salons I go to My fav nail lady i've been consistently going to was all booked and I had to get my nails done for a dinner that night so I swung by Emily's Nail Salon. I booked an appointment over the phone to make sure that I had a spot when I got there. Parking wasn't hard to find and once I stepped through the doors, I was seated immediately and Kathy got started. (I believe she's the store owner). Kathy/Thi did everything so carefully and speedy. This time I only went for a solid colored acrylic with french tips but nevertheless it was gorgeous! I definitely recommend swinging by here and asking for Kathy! Thank you for saving my nails for my dinner date, haha! Pros: - price is fair - service is great - super sweet employees - easy parking read more

I'm a basic on manicures as I like them to look really natural. Kim did a great job on my manicure. Loved my nail shape.

Last week I got manicure and pedicure. She didn't clean them well as you see in the photo. I didn't notice it at that time because i got nail polish. So i did not see it well and paid full price. I do not recommend it. read more

Charisma - Manicure - Nail Salons Near Me - San Jose, California

Michelle and Tina were amazing, per usual! I love charisma and have been coming here since before the remodeling-- the service is always great no matter what! read more

Love my nails! i love how it looks super clean inside. The service was great! I ended up a satisfied customer for $50 I paid. They just took time, I had acrylic w/ gel but it's like 1.5 hrs. but they did a good job! ! Will definitely come back!!:) read more

Charisma - Good job! It's #306 - Nail Salons Near Me - San Jose, California

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The has been completely renovated and looks fantastic. The staff were attentive and efficient.

HORRIBLE service. Came in for gel-x today, and my nails chipped TWICE. Went back to get the first nail fixed and came back to another broken nail. NEVER coming back, do not recommend. read more

Charisma - Nail Salons Near Me - San Jose, California

I live in Palo Alto but my office is in Saratoga so i decided to stop by for a mani pedi. I am very impressed overall with the ladies that did my mani pedi but even more impressed with Vy ( I hoped I spelt her name correctly). She was amazing, the best Pedi i've had in a long time. I'm coming back every two weeks because of her. I like people that care about their work regardless of the profession. read more

. Nails look awesome, but they need a Website to check services and prices. Looking at pictures of great nails doesn't Help me decide what I want done read more

Love the service ! They take their time and give you full attention. The women that did my set took her time and was very thorough. She made sure I was happy with her work and the manager made sure my nails were all set before I left. They were also super clean , the space was definitely set up for safety. It was also sooo relaxing I am definitely coming back read more

Charisma - Nail Salons Near Me - San Jose, California

I have been going here for gel mani and pedi for a few months. Service has been quite ok. This time however, the manicure was very shoddily done, three nails of my right hand were really bad. I went back a couple days later to get it fixed and Rose re-did it for me. She did a great job, she just removed the gel from all nails and applied a new color. She was very professional and kind and made me feel comfortable. She told me she works only Tuesdays, Wednesdays and Thursdays. Going forward I'll go only on one of these days so that I can request Rose to do my manicure. read more

Came at 10:00 made an appointment the previous day for three people. The customer service was great! Each nail tech took their time and were not chintzy with the product. Some places only use one small drop of oil and rub you dry. I picked delux mani $35 and delux pedi $40. You get a good massage, can pick between paraffin wax or mud mask. I did mud mask legs and paraffin on hands. Great place can't wait to come back! read more

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Fantastic! Great environment and quality service and gorgeous nails! I love coming to Emily's for my manicures and pedicures. Best in the Bay Area! read more

Best nail salon in the area. Have been going here for 3yrs. They took good care of me when I was pregnant as well.

Kim does an amazing pedicure! Got the green tea it was so relaxing. I look forward to seeing her again. They are open Phone is not working though read more