Giving this place two stars because the food is good, but they were severely understaffed. There were two waiters, and we ordered some appetizers. They got the order wrong on our wings so they gave us them complimentary and it wasn't a big deal at all. They never bussed out appetizers. My boyfriend and I both ordered the steak frites, medium rare. When his food arrived, it was medium and we told them we ordered medium rare. The waiter responded with "I only heard you say medium" and walked away. I was shocked as I saw customers coming up to ask for checks and reservations and being spoken to rudely. Also, there was NO A/C on a 90 degree day. We waited another twenty, nobody had come to bus anything, and we had to call to receive our check. I completely understand being understaffed but the attitude that came with what we requested/wanted was shocking. read more

As pretty much the only breakfast place in Roxbury, Cassie's have the market quite cornered here. Overall, the decor is adorable and the food is decent. Breakfast menu is pretty limited - we had the sausage skillet and the standard egg and meat breakfast here. Be warned, the skillet is smothered with cheese and potato - a bit too much for my personal taste. What confuses me the most is the choice to use a starchy (likely russet) potato in the breakfast dishes. This potato breaks down into grainy bits and while ideal in mash potatoes, presents a very gnarly mouthfeel when presented as home fries. Substituting for a waxy potato would make a world of difference. read more

Some of the reviews posted here reference the previous establishment, Cassie's. They don't account for the substantial changes the new owner has made. The staff is exceedingly helpful and personable. Food is great! Good selection of beers. This is a reliable local spot that should not be overlooked in this part of the Catskills. I'm baffled by the meanness of some of the negative posts... read more

Decided to come back , food quality improved by a lot , service was helpful , kind , but they still are very understaffed , definitely a improvement read more

There aren't too many options for brunch in this area but this place is pretty good. I got the bacon, egg, and cheese sandwich. I enjoyed it and would get it again. Brunch * Sandwich (Good) read more

Chappie's - Bacon egg cheese sandwich - New American Near Me - Roxbury, New York

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Great wood-oven style pizza and deserts. Very friendly staff that was very accommodating to kids. After a long day of hiking this was a great place to relax and have some comforting dinner. read more

First, the food was very good -- you are not going to get a bad meal here! Sure, the fries could've been hotter -- maybe due to our large table order timing being a challenge, but there were no complaints on the quality or taste of our various meals. The area I would like to see the owners take some steps to improve is the service. Service is slow -- there was only one other table when we were seated, but the place was hopping for take-out orders and deliveries I believe. Service was also inattentive -- no refills were offered and no one checked back to see if the food was ok or if we needed anything. I did have to leave my seat to go ask for more napkins and a refill on a beverage. This can be easily improved -- Chappies does the important stuff right -- food is great --high quality and tasty! I will be looking for that improvement on my next trip through Roxbury! read more

Had the juiciest burger ever. Quite the feat since I was splitting with the hub and he insists on well done! Plus the French fries are hand cut from real, actual potatoes from-the-ground not the freezer French fries!!!1 read more

We come up to Roxbury from NYC a few times a month and have stopped in Cassie's Cafe for breakfast a couple of times. It's a great place to relax, eat a homey meal, and enjoy a slower pace. Last time we went, I tried the "Glazed Eye Opener" which was a special. The poached eggs were damn near perfect! I was really impressed. And I always get the French toast as well...it reminds me of how my grandmother makes it. The coffee is pretty decent both iced and hot. The story behind this place is on the front of the menu. It's very charming. As a small business owner myself, I got very emotional when I read it. I love places like this and look for them in any town I go to. I'm glad we found Cassie's Cafe and look forward to being there again sometime very soon! read more

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i really hate leaving a bad review seriously but this was really bad. i have worked as a server/bartender my entire life and truly never do this. i ordered a dirty martini which, some places aren't cocktail bars. totally cool. the server said she wasn't sure how to make it and would remake it if it was bad before i even tasted it. i never ever send things back but it was HEINOUS. it clearly wasn't shaken or stirred, it was warm and tasted like equal parts vodka and vermouth with no olive juice. she said she googled the recipe and it "seemed wrong"? my boyfriends budweiser was also warm. we were then left with no server to order food for probably 20 minutes. it was getting busy, which i totally understand as well, no big deal. we got another server who was very apologetic and really sweet. we ordered truffle fries with our food and got regular, no big deal. our original server came back and we told her we just hoped to not be charged extra for truffle fries but were happy with regular fries. she said "oh sorry that server is really new" and seemed annoyed. we were going to get dessert but no one checked in on us for so long we decided against it, like i said it was busy so no big deal. after we paid and almost immediately upon walking out we realized that we paid a lot more than it seemed like we owed. we went back less than 10 minutes later and were told we couldn't look at our receipt because the ticket printer was broken? even though we saw the server printing out other receipts??? (i also watched a properly made martini dropped off to another table while this was happening, so its not like this isn't a place where martinis are made) after waiting for a very long time, the owner checked in with my boyfriend and helped us resolve the issue. i looked at the receipt and my martini was rang in with titos (which i did not order) and on top of that 3 dollar upcharge another $2 upcharge that just said "martini". they also didn't take off the truffle fries upcharge which we had previously checked in to make sure we didn't receive. so just a good $10 added to our bill for straight up no reason and she wasn't even initially willing to let us look at our check so it seems like it was done on purpose. i'm giving an extra star for the owner being super helpful and the super nice "new" server and the food was GREAT. but jesus christ that was some of the worst service i've ever seen anyone give and i work at dive bars for context. the first time i have really ever considered not tipping 20% and unfortunately we still did on the off chance that they pool tips i didn't want the other server to lose money. will definitely never come back, which seems like what that lady wanted. read more

I made reservations for a party of 6. It was a sunday and it was busy for that time. Roxbury is a small town with limited choices. You should make reservations. We all enjoyed our food. 2 had the shrimps pizza 1 had the Soprano pizza, 2 salads with chicken and a vege sandwich. No complaints. Service was good. Alcohol choices were good. Very reasonable prices. read more

Amazing service and great food! I got the vegetarian breakfast skillet and it was a really big portion. I would highly recommend this place!

Food was hot, delicious and accurate and it was delivered quickly. We will eat here again on future stays at the Roxbury read more

Came here for lunch and we were blown away by how amazing all the food tasted. It took a while for the food to come but it was so worth the wait! We ordered the BLT, goat cheese salad, French toast, chicken wings and Italian egg skillet. SO good, will definitely be back next time I'm in the area. read more

Nice for a quick simple dinner in town. Afterall, there aren't so many other choices around so this one is a safe bet. Chicken wings were yummy! read more

Can't say enough about James and his team!! We had a perfect retirement party for my husband in their beer garden. Food was great and our server Jay was outstanding!! read more

The staff was nice, place is nice. I think the reason I'm giving only 3 stars is because they were out of chicken. That's the first thing we were told after we sat down. Some type of chicken is usually my go to at a restaurant, but we had just drove a couple of hours, were pretty hungry, and there weren't many other options near by. We both ordered the BLT with a cup of soup. The sandwich was really good, the French onion soup really good, but the broccoli and cheddar was a bit tart tasting. After we ordered we heard the waitress tell the only other table in the restaurant the specials for the day. She didn't tell us the specials! That was kind of annoying, but since we already ordered we didn't feel the need to say anything. Waitress was very pleasant to us. read more

Great food and service, clean place. Nice atmosphere. Homemade dressing and fries. Free WiFi. I recommend the steak salad, buffalo chicken wrap, and chocolate chip pancakes read more

Chappie's - New American Near Me - Roxbury, New York

What a pleasant surprise! We were staying st the Roxbury and decided to go to town for a quick dinner. Not expecting much, we got the steak frites and the pork chop that was that night's special. Delicious! The best meal we had on our vacation. Jack, our waiter, was a doll. Don't skip dessert! read more

We ate almost all of our meals here on our anniversary weekend! The food is delicious and there are so many choices! Everyone at Chappies is amazing and we can't wait to come back the next time we are staying at The Roxbury! They truly went above and beyond and made our experience special, enjoyable and worry free! read more

Good food. Good service. Quaint atmosphere. My wife and I ate here twice during our stay at The Roxbury Motel. It is in walking distance and had good reviews for breakfast. We were not disappointed. They serve breakfast all day, which is always a bonus in my book. I had French toast, eggs the first day, and pancakes and eggs the next day. My wife had a burger. We also tried the hash. We enjoyed all the food we had and would happily order any of it again. read more

Chappie's - New American Near Me - Roxbury, New York

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Family service, delivery was good, food came as ordered. I wish they had more fresh options. A good spot if you're in a bind...

We found this place yesterday when we came up for a anniversary weekend. The place is really cute. The staff were extremely friendly and helpful. It felt like a "home" type of environment. The food was amazing . We will definitely return when we come back up again. read more

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Ownership unhelpful. Except for a few folks (who take a lot of warming up to) the staff is bored, distant and maybe annoyed you've even walked in? I think they know they're the only choice in town so they do the bare minimum required. Sad part is the restaurant has a ton of potential and could actually be quite charming if anyone had any pride in it whatsoever. read more

My husband and I ate here twice on two consecutive days. It was that good! Plus, it's super convenient if you are staying at The Roxbury, just a short pleasant walk. The service was great, quick and with a genuine smile. Good coffee, imaginative and well executed breakfasts. We would have loved to try them for dinner but unfortunately they were closed the second day. Well, next time! read more

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When I travel I make sure I eat at the 'locals' spot and try something relating to the area. Chappie's is a definite local spot and absolutely the place for brunch/lunch. Homemade, fresh and delicious. Liked the cozy environment too. read more

My Airbnb was a 5 min drive literally from Chappies. Their menu had a great variety of food. Try their spiked Hot Chocolate or any of the Triple Decker sandwhiches. read more

This was not a good dining experience. We arrived there fairly early during their dinner hours and multiple items from the menu we're not available. We both opted for the fusilli "pesto", which amounted to soggy vegetables swimming in butter poured over pasta with no basil or anything remotely resembling flavor. Totally over priced for such a pedestrian offering. I couldn't imagine returning to this place. read more

My boyfriend and I stumbled upon this adorable place when we were searching for another restaurant for dinner but couldn't find it. I'm so happy we couldn't! The restaurant has a hipster look to it with the light colored wood, hanging lights, and cool plants in the window. The dim lights and table candles gave it a cozy, romantic vibe. They served us the most delicious sourdough bread I've ever had - one side was crunchy the other side doughy. We ordered the Wesley Cheese dish to start, which they forgot to bring as an appetizer and realized once our food came out. It has blueberries in it so we just ate it as a desert! So no biggie, but a woman who looked like the manager came out and apologize and continuously checked on us. She was very nice, as was our server. My boyfriend got the almond crusted Alaskan trout with hollandaise sauce and potatoes, and I got the skirt steak with chimichurri sauce. I substituted fries for grilled zucchini and squash. We were amazed by how delicious everything was! They don't serve alcohol as they don't have their liquor license yet. We were both saying the next day still how much we enjoyed our meal at Cassie's Cafe. Such a pleasant surprise! Definitely come by for dinner! read more

Chappie's - New American Near Me - Roxbury, New York

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By far one of the best burgers, the aioli is a perfect addition. The pizza's are also incredible, and they have nightly specials so don't forget to ask. We love Mike the chef, not only does he make great food, he also helped us out one night when we got a flat outside the restaurant. This place treats their guests like family, totally worth checking out! read more

I'm sorry to say but can only give one star, would give zero if that option was available as they were closed on a Saturday night at 9:25p. This is a small town diner by day with a 2p closure (but what if you are delayed or get hungry after 2p? Travel to another town 6-10 miles away), restaurant by night which is good use of an established space that is already there but lacks the insight of the local people and is geared more for tourists that come up on weekends. It appears to me that you would want to appeal to the locals as they are there everyday of the week; you're bread and butter but with these prices you're locals won't be able to enjoy themselves if they are in a fixed budget. And forget about a local family of four being able to enjoy the locale as they'll be driving somewhere else where their dollar will go farther. I truly believe in buying local but your hours make it very difficult to practice this... read more

Chappie's - Cassie's by day, Chappies by night. - New American Near Me - Roxbury, New York

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The reason I'm giving this two stars rather than one, is because of the charming decor and nice servers. What a disappointment! It's very upsetting to spend $16 on a pasta dish, and be presented with what I received. Box pasta, pesto with no basil at all that I could detect (much less fresh-the bare minimum of a pesto), zero seasoning, and butter. Not olive oil, butter. It was like a kids buttered pasta dish with some squash added. We really wanted the veggie burger, but they were out. I had no idea there were so many vegetarians around! On a positive note-the drinks were inexpensive and the chopped salad was good. Will I be back? I am torn, but I do hear they have good breakfast... read more

We ate here in November 2020 while staying up the street at The Roxbury and loved it. The smoked trout was to die for! We were up in the area again so took a $35 Uber to dine there once again. What a huge disappointment. They were out of the trout. I asked for a Pinot Grigio..out. Could I have a French martini...no chambord or pineapple juice. Woman next to us asked for a cider...out. We ended up getting wings which were thin and not hot. Also got a signature pizza which was not hot and very sparse on the cheese. I recommend calling them to see actually what they have on their menu before deciding to dine there. We won't be back. And I'm only giving it 2 stars because our waitress was very nice. read more

We were very disappointed by our experience at Cassie's Cafe. The woman who works behind the bar was rude and unwelcoming. Our friends entered shortly after we ordered and they were told that the food would take 40 minutes... even though there were several open tables. The same woman seemed frazzled and annoyed when they walked in the restaurant. They ended up leaving and going to another restaurant that welcomed them. I am not sure why a restaurant would want to turn away a group. The food was tasty but some kindness would go a long way. read more

It must be that chappies does not want business. Walked in at 1pm on a Saturday- waiter took but never placed our order- then the kitchen closed at 2. Wasted almost 2 hours of my life waiting for food that was never going to come. They were turning away lots of customers- not because they were crowded - because they closed the kitchen early and the staff was incompetent. Only 2 employees in the place serving as both waitstaff and bartender. Customers were ignored. Extremely unprofessional. Also couldn't get a Bloody Mary because they "ran out of Bloody Mary mix"- on a summer Saturday afternoon! read more

Great little local place for affordable breakfast or lunch. Plan on an hour for breakfast as the food is made to order. Perfect spot to eat if you are in or around Roxbury. Super friendly people and definitely get the maple syrup and a side of French toast. It's great. read more

We are often in Roxbury because we have a place nearby. This is our go to place for breakfast. The food is fantastic. I love their soups (which they will serve at breakfast), their breakfast sandwiches are great. Because the food is so good, it can be a bit of a wait, but absolutely worth it. We go every weekend. read more

Outstanding.... the amazing lady at the front desk of the Roxbury hotel, called and asked if they would stay open for me, as I checked in at 755 pm... they said yes so I headed up... just had a burger and fries but DAMN!!! Cooked perfectly, plating was superb, and the fries were unseasoned, just how I like them... great portion too!!! Had a couple IPA's and headed out. Great staff, amazing craft beer selection (mostly local) and food was top notch... will visit again for sure!!!! read more

Chappie's was just incredible and super accommodating. My fiancé and I were staying up the road at the Roxbury Motel , which had Chappie's on their website, so we decided to give them a try and we are SO glad we did ! We ate here 3 times in the 2 day stay here in the Catskills , it was THAT good. Loved how accommodating they were also. We were in the mood for "boozy brunch" and we had asked if we could order a Bloody Mary and a mimosa , without hesitation, they whipped it up for us, even though it wasn't on the menu. Josie was our server each time and she was a breath of fresh air and extremely sweet! After searching for other restaurants in the area, a lot of places weren't open until 4 pm or had outside seating ONLY and the rain put a damper on having to sit outside and dine. But at Chappie's , they did a very good job keeping tables indoors 6 feet apart and the food was AMAZING! Try the cheeseburger with horseradish aioli ! Best burger I've had in a while actually. Will be back for sure ! read more

We had to wait 2 hours to get our dinner! One cook, no one else helping him. Two servers. Looked like those with reservations got served first. No apologies, comped us our 3 seltzers - really!?!?!?! When we asked, after an hour of waiting, they said our food was being cooked - it was an hour later that it actually came. We even asked if we could at least get our fried calamari appetizer - nope! They said they would bring more bread - but never brought it! They even seemed irritated at us for asking where our food was. Food, when we got it, was not great either. The curry butternut squash soup did not have any taste of curry. The turkey hash - turkey was as dry as leather. The Pad Tai was just noodles with sesame oil. Do not bother! read more