Disappointed with the lack of customer service when I visited here. Asked for a stadium chair and…read moregot kind of half caring "oh it's over there"...no effort to show me. Then when I finally found them they were on the top shelf , so wasn't even able to look at them. Love to shop smaller businesses but not if their employees don't care. Off to Big 5 I go I guess

Huge sporting goods store convenient walking distance from the courtyard Marriott Orem University…read more Walked in to browse but was looking for cotton mock turtleneck shirts or whatever they might have in the swim section since I'm a swimmer. Nice store similar to Dick's Sporting Goods in California but it truly is the wrong time of the year for looking for swim stuff and they did not have any cotton mocks so I left.

Been here twice to get snowboarding boots for my 10 year old son. They are super patient and…read moreknowledgeable and I felt no pressure at all to buy. They recommended not only fitting product but also items on sale to help with my budget and I really appreciated that. They made sure my son had a comfortable fit and made sure he could get in and out of his step on binding confidently. They give mom and pops shop feel and I'd recommend this place to anyone in Utah County!

It is a super cool store. We found some accessories we were looking for our one wheels!read more

I have been waiting for my shotgun case for over 2 weeks now. After many phone calls and promises…read moreof return calls to get my case someone did what they said. Damon at the Provo store was sympathetic to my situation and said he would look into it and call me back. I honestly didn't expect to hear back so late on a Saturday. But, Damon came through and got the case attached to my order and called me back to let me know my order was ready to pick up. Props to Damon for representing Sportsman's Warehouse so well. Because of him I will keep shopping at the Provo location. This young man deserves recognition from the company.

I've purchased multiple firearms from this location. I had difficulties with a used shotgun that…read morewas gone for eight months for repairs. Thank goodness I purchased their extended warranty. Salesman are friendly and semi-knowledgeable.

This store is clean, bright and stocked. The employees were helpful with pickleball paddles and…read morekids baseball equipment. Pricing seems a bit high verses online.

Really disappointed in the customer service here. Had one associate that was very helpful in…read moregetting some shoes that I was looking for, but then was left with another associate (not sure of his name, but he has a more muscular build, with a buzz cut and earrings) who left for twenty five minutes and never came back. He passed me a couple of times with a box of shoes, but avoided eye contact, and we eventually left. I'm not angry or anything, and I don't mean to be a Karen, but just disappointed that customer service associates don't have just a little bit more training before going out on the floor. Bummer!

Great service! Went…read moreto get this Spikeball set and used my 20% coupon for being on mailing list. Clean and easy to find things! Will be back for sure!!

I think this is an often under appreciated sporting goods store. They have a selection of…read moreeverything from firearms, fishing supplies, hiking/camping gear, sport equipment and clothes. They even have an impressive shoe department that doesn't only have sports shoes and hiking boots, but work shoes and boots as well. The full firearm counter and great selection of fishing supplies keeps me coming back. I also buy my work boots there. The boots are as good as they get and the price is even better. Make sure and get on their email list for lots of great specials in addition to their regular ads. There are larger sporting good stores in Provo but Big 5 is home town themed and their service is top notch. Their staff is well trained and knowledgeable and the store manager will bend over backwards to help you with whatever you need.

They suck ass, kept the mormon smile but not the mormon service, held my skis for over a week to…read moreget remounted repeatedly telling me they'd be done in 2 days. after over a week i went to pick them up, they tried to say i didn't pay the first time and i had to argue to get my money back, go to Sammis they'll get you right.

I am very happy with the service! Very kind staff and awesome people and atmosphere. It is owned by…read moreBYU so it is a great school.

I am giving this store a one star because I showed up 20 minutes before they closed and the doors…read morewere locked and employees were inside closing down. I tried knocking and they all ignored me. While writing this review 2 other customers have tried to go in. Very rude and sad that customer service has come to this. 7/21/22 hope you find some better employees. Best of luck.

Jesse was great help. He runs a team that greets you at the door. Jesse approached us while looking…read morefor an item and offered help. He went out of his way to look at items in his stored inventory and found some great options. We found exactly what we were looking for. Thank you!

Love this place to death! The owner has spent more than most professionals make in a year on bolts…read morefor many of our favorite climbs in the area. As such I support him with my gear purchases. They have great advice on where to climb, gear to get and they are also just fun to talk with!

Best place hands down to get anything you need climbing from gear, beta, or just general life…read moreadvice! Darin and his crew will help you get what YOU need. They aren't their to rip you off!

Great choices and smart staff! Always make me feel welcome! Easy to rent skis and great selection…read moreof skis and boots

I took my skis in to get a tune up. The staff were great, explaining my three options and then…read moregave their recommendation. They promised they would be finished the next day - but texted me later that same day to say they were ready for pick-up. They were friendly, helpful and professional. I highly recommend them!

Love this place. Huge selection, and super friendly and helpful people. I'll drive down here from…read moreSalt Lake Valley to shop. Brady at the gun counter is welcome at my BBQ anytime. I like that they carry new and used firearms, and a huge selection of accessories, clothing, ammo, etc. Keep up the good work over there!

Every time I come in here i'm ready to spend over a 1000 dollars on guns and ammo but every single…read moretime I get ignored at the counter. This was my last time coming here I've come 4 times over the past 6months and every single time I get ignored. I always gave them benefit of the doubt but at this point it's ridiculous.