Great service the workers were great helped but let me look without being on me. Letting me ask…read morequestions, browse, try on with out pressure. Great team work. I'll be back......

First time exploring this Nike Factory store while shopping around at the Gilroy outlets! It's a…read morepopular store since the Nike brand is well known and recognized. It's a spacious store with clothes in the front and shoes shelves in the back. They have final racks from last season's clothing line. There's various sales across the store on mostly everything. The staff are nice and friendly when they greeted me in the store and asked if I had any questions while window shopping. Good store experience!

Store was nice and clean. I think organization with sizes still need some work. Sad that they don't…read morehave enough of the sizes for the ladies who are a bit on the slim thick side. Otherwise, great experience at the store.

I am out shopping and found they had this in Gilroy. The selection was actually pretty nice and had…read moresome great deals. The ladies are very nice and helpful. I could have walked away with half the store. I did walk away with a lot more than I bargained for. On top of the great deals they also have military discount! So to see that I got a lot more than after that. In all take your time and sort through the clothes they have alot of great deals! I usally post a lot of photos I think I was too excited for this store to be in an outlet! On to my next adventure...

I stopped into Coach just to browse, but the experience turned into one of the best customer…read moreservice interactions I've had. The team was incredibly friendly and welcoming from the moment I walked in. Aaron, in particular, stood out--he was attentive, engaging, and genuinely helpful. We laughed, chatted, and he made the whole experience feel relaxed and personal. I ended up purchasing a little something, but honestly, I'm more inclined to return because of the amazing people there. I truly enjoy supporting businesses where the team makes you feel valued and appreciated.

I got burned out on Coach bags about 10 years ago and told myself I'd never buy another one. That…read morechanged a month ago when I bought a tiny bag at the outlet in Carmel, but I thought it was a one off. I was greeted and asked if I needed help right away. A second salesperson steered me toward the new small wallets they just got in, which were very cute. I was interested in looking at a certain brown suede bag that's quite popular right now, but they didn't have it in stock. A third salesperson tried to steer me toward the same style in regular leather, but I knew I wasn't interested. In the end I bought a small chenille handbag I fell in love with and a black glazed card case with a tiny cherries charm on it that sort of matches the bag. Their bags have changed a lot in the last 10 years and I admit I really like them again. I only gave the shop three stars because it bothered me having so many salespeople trying to help me and the third one was sort of aggressive. They would do better having one customer = one salesperson.

Great selection, especially compared to the north face outlet that's closer to me in Southern…read moreCalifornia. Excellent customer service as well! Hernan helped me out during my visit and he was super courteous and knowledgeable! First responders , nurses and college students get an additional 10% off by the way! Didn't have much expendable cash, but I managed to pick up a water resistant duffel for a little under $60 which normally retails for 150 usd . I've had a backpack that comes from a similar line from them for about two years now ( bought in London at a regular retail store for about 150 pounds ) and it's really held up well which is why I was confident in buying an additional bag . I definitely would've bought more including a set of gloves that I really need for the upcoming winter if it was my current budget.Till next time !

Came here looking for a ski jacket for my son. Was helped by a Mahayla, who gave me great old…read morefashioned service! She walked me to the section, explained the differences in styles, answered my questions with patience and clarity. Great experience!

I wish my review wasn't this low. The store is beautiful and the selection is great, but every…read moresingle time I come here, the girls working there will do absolutely nothing to help. I was in the store for 10 minutes, looking at one particular wall and the whole time, the three girls were talking about how one of them should finally post a picture on Instagram to make a guy jealous. Eventually when I realized they weren't going to help, I left and told my husband. He wanted me to get the bag I wanted because it's my birthday. He went inside and informed the girls they weren't helpful and how rude they actually were. He did get the bag for me, but honestly, the girls working tonight need better service skills. It was absolutely ridiculous. Girls - try actually doing your job when you're on the clock.

This Place is Extremely Rude for Customer Service. And so UNPROFESSIONAL. Never going back to this…read moreplace. Hope they have a good manners and the CEO Michael kors should send this people for a special customer service training. Because they have an attitude problem and they don't do their Job Properly. I'm glad we went to Marc Jacob's instead. They're nicer and Professional. THE WORST MICHAEL KORS in the Bayarea.

Was in Morgan Hill one evening and decided to shoot over to the Gilroy Outlets to check out this…read moreshop and Coach. I hadn't been to the outlets in years. I was impressed with the handbags and the helpfulness of the staff at this store. I've admired Kate Spade bags for years but only ever owned one I found at a thrift store. Many of the bags today are feminine and lovely in pastels with flowers. The sales staff helped me without ever making me feel pressured, which I greatly appreciate. I ended up buying a small straw bag for summer.

I stopped by here since I was right next door at the bath and body works…read more They are having a great sale right now. The sales associate helped me find a wallet that matches the purse I was interested in. I ended up buying a purse and a wallet for a great price. Thank you Annais for all your help.

It may not have a wide variety of men's shoes, but for the price, quality, and service I would…read morestill recommend a look. The last pair I had were running shoes that lasted over a year, it was a twist-to-tighten pair and they worked wonderful

Not much of a selection at this location. Very limited in the mens shoes and apparel department. I…read morewouldn't waste a trip.

Wow, this place has changed a lot…read more Didn't feel like an outlet store anymore. Items are priced high and there was no one checking out on a Saturday. I still remember when the checkout line used to look like the HomeGoods checkout line. The service here was really good. Worker greeted us and told us where we can find bargains around the store with a smile. Thank you!

Love this Ralph Lauren outlet store people always friendly lots of different clothing items to…read morechoose from and if you are savvy enough, you can get some really good coupons