This review covers my interaction, support and service from project manager Alexis and his work crew that removed 4 decorative trees about 25ft tall off my property. The tree removal work covered 2 days which was more than enough time to cover any issues that may have come up but didn't. Communication was efficient and expedient. If clarity was needed by phone Alexis was always available during business hours when at the store. My 4 trees removal was quoted to take 2 whole days but was completed early. Alexis and his work crew were fantastic all the way through. They arrived as scheduled and earlier than on time each day. The crew showed exceptional teamwork and were very easy to communicate with. They were respectful of the property and left the yard looking better in the areas they worked than when they first started. I will definitely seek out Alexis and his work crew again when I have future tree care and landscaping needs. read more

We had a great experience at Moon Valley Nursery thanks to Damien. We explained exactly what we were looking for and the type of space we needed to fill, and he took the time to really help us find the right fit. He even had us hop in his gator and drove us around the nursery showing us different options and explaining the pros and cons of each. We ended up finding the perfect shrub for our yard. Damien was knowledgeable, patient, and genuinely helpful. Highly recommend asking for Damien if you visit! read more

Obviously, if I could give 10 stars I would. We lost a 100 year-old oak tree that seemed like part of the family. Though I would have loved to replant another oak I needed fast growing, and an oak is not that. My yard was suffering from needing shade it no longer had. I had a few ideas in mind and from the beginning, Brandon helped me narrow down the possibilities. He was amazing from day one. I am a nervous buyer, and this was no small purchase. He answered all my questions. Questions that were ongoing until the day my tree was delivered. From purchase to delivery to planting (thank you so much Mark and Hector) my experience with this business was top notch. I felt completely taken care of from the whole team. Thank you Moon Valley for such a pleasant experience. I will definitely be a repeat customer! read more

Ryan Jimenez and his crew of four did a great job delivering and planting a 7' fuyu persimmon tree in my backyard. They even repaired an underground PVC sprinkler pipe that got broken while digging the hole. They built a good mulch ring about the base of the tree. The tree looks great, and I expect delicious fruit for years to come. read more

I purchased an 8-9' ginkgo tree about a year ago. I also purchased a 2-year tree care package...I think the care package was about $800. They've come out exactly once in this past year. I've emailed or phoned them a total of 12 TIMES! Yes, that's correct...12 times...the guy I spoke with yesterday looked it up and told me this. All sorts of excuses, mostly the schedulers and the guy who does this have quit. But this is beyond ridiculous! DO NOT PURCHASE A TREE CARE PACKAGE FROM THEM UNLESS YOU LIKE THROWING MONEY AWAY. read more

I was super impressed by the service I received at Moon Valley! Damian Rose did a great job helping me pick out the tree for the home's backyard. He put a lot of thought into what would work/look best. He also labeled and saved the tree for me and took me on a tour to see it when I visited the nursery, before delivery. Santos Garcia and his team did an extraordinary job with the delivery. They worked with me on it's placement and taught me how to best care for the tree. I HIGHLY recommend Moon Valley when you need a tree! The selection and service are unbeatable in the entire San Francisco Bay Area!! read more

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Moon Valley Nurseries was a referral from a friend. We went in December before Christmas to browse. Planting a tree was our Christmas present to ourselves. :) We were greeted by Damian "Rose" -NOT a stage name-haha. He was friendly and had a very professional demeanor, and was super knowledgeable about every tree, plant, bush in the lot. We were not sure what type of tree we wanted to plant but Damian helped us narrow it down to the best kind of tree that would adapt to being planted during this time of year. He explained the difference between standard and multi branch trees, and the deciduous one. Since we want leaves year-round, we decided on a Jacaranda. Working with Damian was an all- around great experience. He drove us around the property showing us the various trees to select from, let us pick a few limes from the trees and overall listened to us. The picture is from the day it was planted, just after Christmas. The team that came to plant it worked very well together. They dug the hole wide enough and deep enough, they leveled the tree after putting it in the ground, put the mulch around it, and were done in no time. They really cared about the tree and not damaging it and did a great job. Thank you everyone at Moon Valley!! read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Gilroy, California

Had a fantastic experience with our tree and bamboo installation with Jaime B. and his crew from the Gilroy location! Jaime was wonderful to work with, he and his crew provided top quality service, my husband and I also really appreciated Jaime's expertise and informative answers to our questions! He made sure that we understood how to take care of our new trees in the coming weeks as well! We didn't know what to expect for the tree planting process, but we were well taken care of, and we are both absolutely satisfied with how everything looks in our yard! Thank you for such a great experience, we definitely felt like we made the right choice purchasing our plants from Moon Valley Nurseries! read more

If you're buying large, specimen trees, ask for Sam at Moon Valley Nurseries. He's not just a salesman -- he manages the entire project with precision. Extremely knowledgeable, clear communication, and flawless execution. A true surgical salesman. Highly recommend Sam to anyone investing in big trees. read more

Had the pleasure of meeting Mr. Damian Rose. Damian helped us choose the appropriate plants for our project. We can't say enough about Damian's professionalism and courtesy. read more

Great Service, Great selection of Trees. Desizion, helped us with the selection and he is so knowledgeable. We really recommend checking this place out. We bought a good selection of shrubs and plants from them and will be coming back for more. read more

We had an incredible experience at Moon Valley Nurseries in Gilroy! We stopped by to shop for shrubs and trees because their general manager Noah let us know they have 20 acres of material they grow locally to revamp our yard! We went over our landscape and they helped us create a design to be planted by their crews. The customer service was excellent and we are very excited for planting day! Along with all of their trees and shrubs they had a new area of small flowering shrubs, color, veggies, herbs, veggie baskets, color baskets that I picked up and took home with me to plant! Thanks again Noah, everyone get into Moon if you want to work with people who care about your landscape and take pride in their work!! read more

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Would definitely use again. They came on time to plant my tree, used the gopher net I asked for and placed it the best location! read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Gilroy, California

Just moved to the area from Texas and was looking for a couple local nurseries in the area. Back in Texas, I worked with a local family owned company which took care of my family's needs! Found this company through yelp & was kind of hesitant until I met Isiah and his team. The hospitality and family atmosphere he created was incredible. Him and his team helped set up a couple olive trees and took care of everything! The best part about it, was the professionalism throughout the process! I am Very excited to continue working with Isiah and his team in the future! I'd def recommend 100/100!! read more

This place is huge that they give you a joy ride on the cart. We worked with Decision to select some good sized maple trees, indian laurels, and camellias. Decision was so knowledgable about the trees' max size that would fit with our backyard size. We plan to come back for some more next summer. They even have financing options, which helped make our decisions much quicker! read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Gilroy, California

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Sam was very helpful in not only plant expertise but also plant support and resources! Thanks Sam!

Daniel, Nefatali, Natali, and Gema did a phenomenal job delivering and planting the seven gigantic trees we purchased from Moon Nursery!!! They meticulously planted all the trees. Daniel supervised the entire operation great care and gave me explicit instructions on how to water and care for the trees going forward. Martin the Moon nursery manager picked out gorgeous trees and made sure the trees were delivered and planted in a timely manner so that it coordinated with our landscaping crew. I highly recommend Moon Nursery!!! read more

Moon Valley Nurseries - This is a photo of the six Kay Parris Magnolia trees they planted in our backyard and the Muskogee tree they planted in our front yard. - Nurseries & Gardening Near Me - Gilroy, California

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Not a browsing nursery. Salesperson sticks to you like glue and does a sales pitch to make a quick sale. You have to prepay in full, and there is a 17% "restocking" fee if you change your mind- even one minute after you leave. Giant trees/plants and cost will be in the 1000's. Maybe if you know exactly what giant tree/plant you want and getting it planted is a priority, Moon Valley Nursery would be a good experience. For us, a local nursery was less stress and much less cost. read more

Eduardo is a gem and is so personable + knowledgeable about plants. We were lucky to have his help in picking out trees for our orchard and he's been so patient And helpful, we got the exact trees we wanted. Moon Valley is so lucky to have him. read more

MVN did an amazing job. We had Indian laurels privets, nandias, and gardenias planted. They did a great job installing everything and making sure I was happy with the outcome. read more

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Amazing service, loved the design options and the selection of the plants. Great value with the planting free! Love our hedges and the shrubs! And our Japanese Maple! read more

Beautiful nursery, lots of large trees. Jaime and his team were great with installation. Everything went smoothly.

Jonathan was extremely knowledgeable and guided us throughout the selection process for the plants we needed for our backyard. The prices are very reasonable and this place will be my go-to place for all my planting needs moving forward. read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Gilroy, California

Amazing selection of mature trees. Purchased two & looking forward to getting them planted in a few weeks. Great customer service - ask for Jonathan read more

Started good but went downhill as soon as a complication arose. Asked specific questions and was told one thing only to have something else actually happen. Communication broke down between the person who sold it and the delivery folks. Moral of the story, I'm out $300 for a tree I don't have. Had planned on returning but bit any more! If you want to feel like you're buying a used car and not a tree for your front yard, this is place for you!! read more

Daniel was very helpful. I think he tried to sell me Elon Musk's 40 year old crepe myrtle, but alas it was out of my budget. cool place. Biggest nursery in the country! Go check it out - you buy it, they install it! 6 stars! read more

Jonathan's the man! He's so friendly, warm and super helpful. I was able to pick out a shrub for my front door! Super excited for how it's going to look! Thanks Jonathan! read more

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Stopped in today to buy California pepper trees. Sam was very helpful; drove us around the yard, helped us decide if we wanted single trunk or spreading trunk, got our trees tagged and brought us back to the office. He got us checked out and our delivery scheduled. We were in and out in an hour. Moon Valley delivers, plants, and provides an arborist to check on the tree 3 times in the first year as well as fertilizing and recommending watering schedules. We will be back. read more

We purchased a beautiful Tipu tree from here. Love that the trees are well curated and maintained. Fabulous service as well.

Had a perfect experience from start to finish. We had a fun time shopping for our trees and then after purchase the deliver and planting team were on time, helpful, quick, clean and just made it the easiest experience! read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Gilroy, California

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Great experience finding an ornamental tree at Moon Valley. Sam took us around to see several varieties and gave pointers for what would work best in our location. He was very helpful, candid, and efficient. We decided on an Arbutus and would recommend Sam and MV. read more

Visiting, and shopping at Moon Valley Nurseries, is a wonderful experience. The 35 acres of trees and plants, are beautiful! The great project manager Damian Rose, spent a lot of time with us, and took us on a tour of trees and plants for our project. His expertise was so helpful, as was his kindness. Because of his knowledge, we feel confident with our landscaping. We are looking forward to making another purchase from him. KC, Newman Ca read more

Our first time visit to Moon Valley Nurseries, we were met in the parking lot by Eduardo with a very friendly greeting! We told Eduardo what we were looking for, our hopes for a tree for our church. He drove us around and showed us several trees and we found the perfect tree for our church need! We can't wait to get it planted!!! read more

We thought we had found the two trees we wanted and we paid for them. A bit later we did some more evaluation of our location and decided those weren't right for us. MV allowed us to change our choice and we have just had the trees planted. We are thrilled. The crew worked especially hard because of our soil and called our attention to a change we needed to make in the planting. MV took care of the change on the spot, and our trees are looking great. Jamie was especially helpful because he provided lots of tips and suggestions and made sure we knew we could contact him for any questions. Thank you Moon Valley. read more

Great variety and everyone is welcoming especially Johnathan who help us out. Thank you

Sam has been fantastic! Professional, friendly, funny and a joy to work with! He handled a situation that has been ongoing for a week in less than an hour! He is an asset to this business! read more

I ultimately did take delivery of the Myrtle several days later when Moon Valley refused to refund me. Sadly, the tree showed signs of water stress and one side of it was pretty well-damaged (though it will recover I hope). I can only assume they neglected to water it and just left it on the truck for four days until the second delivery date. Just sad. The installers didn't even inspect the tree with me but maybe they'll read this review and take a look at the images and learn to be conscientious with their next customer. read more

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My husband and I had an awesome experience with Desizion! He helped us picks up out the olive trees and shrubs! We will be coming back for more! Thanks a bunch Desizion! read more

Really great experience from initial contact with the sales consultant, through preparation and planting. This was a big investment for us, so we appreciated the expert advice on-site, information through the process, and then were thrilled with the efficient and tidy planting team on the day. Definitely would recommend for anyone investing in their yard at the next level beyond a regular nursery. Many thanks, MVN! read more

I purchased 12 trees from Moon Valley. We had a serious issue and they stepped up their game to see that it was effectively managed. Although I hate when things don't go smooth, it speaks volumes when the crew and management team comes together to resolve those problems. Thank you Noah and thank you Hector. You are indispensable to the Moon Valley team. read more