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Hi Outlet

3.7 (6 reviews)
Closed • 9:00 am - 9:00 pm
Updated a few days ago

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1 year ago

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4 years ago

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4 years ago

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4 years ago

Amazing service always have my sizes and very respectful would definitely recommend to all my family and friends

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10 years ago

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Brooks Brothers Factory Outlet

Brooks Brothers Factory Outlet

3.9(7 reviews)
14.7 mi

I've been meaning to write this review for a long time because honestly, this was one of the best…read moreexperiences I've ever had shopping for clothes anywhere. I went into this location in late October 2025 because I was trying to completely rethink the way I dress. Up until then, I mostly dressed like your average Bay Area person. A lot of graphic tees, sneakers, streetwear, hype brands, athleisure, puff jackets, all that kind of stuff. I wanted to move toward looking more put together and mature, but I honestly didn't really know where to start. I originally planned to stop in for maybe 20 or 30 minutes just to browse around and get ideas. Instead, I ended up spending over an hour there because Carlos, who I believe manages the store, was genuinely incredible. From the beginning, he actually listened to me. Not in a "retail employee trying to make a sale" kind of way either. He asked me questions about what I was trying to change, where I go, how I wanted to dress, what kind of look I was aiming for, and what I wanted to feel confident in. Then he started helping me put outfits together piece by piece. At one point it almost felt like I was getting a personal styling session. He was pulling jackets, shirts, pants, different combinations, explaining how things should fit, why certain pieces worked together, and even teaching me little things I honestly had never thought about before. He also re-measured me and double checked measurements I already had because he wanted to make sure everything fit correctly. He explained how clothes are supposed to sit on your body, how certain cuts should look, and what worked best for me specifically. That part really stood out to me because it felt like he genuinely cared about helping me improve my style instead of just selling me stuff. I also appreciated how patient and kind everyone was the whole time. They kept bringing pieces in for me to try, helping clean up the fitting room, giving opinions on outfits, and making the whole experience feel comfortable and collaborative. I even felt bad leaving clothes around and they kept telling me not to worry about it. Many months later, I still think about a lot of the advice and tips he gave me. I really have changed the way I dress since then. I've moved away from a lot of the graphic tee and athleisure-heavy stuff and toward a cleaner, more classic look. I still remember some of the outfit combinations he put together for me and I still use a lot of those ideas now. The way I put myself together now (much shaped by this experience) genuinely made me feel more confident in myself both just in clothes, as well as how I carry myself overall. That sounds dramatic for a shopping trip, but it's honestly true. Carlos gave me a level of attention, care, and sincerity that people rarely get. The whole experience felt personal in the best way possible, and I'm genuinely really grateful for it.

Customer service here is non existent. The entirety of time at this store I was sales harassed by…read morethe manager. Selection was ok however they didn't have my size and color options were minimum. Would recommend going elsewhere for a better experience and dress clothes option. The harassment sales model killed this store.

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Brooks Brothers Factory Outlet
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Thank you again 3

Kohl's

Kohl's

2.6(59 reviews)
13.2 mi
•$$

The Sephora employee named Sabrina needs to lower her attitude or maybe get some more sleep. When I…read morewalked into the Sephora store, I was excited to purchase a perfume or two, as a huge family event was up and coming within a few days. But, instead of being treated and asked if I was looking for something in specific, I was greeted with a smudge, harsh stare, hazy, uninteresting look on Sabrina's face. As soon as I saw this, I swiftly turned back to the entrance and exited. Instead, I sped over to the nearest Ulta beauty and was met with real professionals that know how to cater their customers and atleast look somewhat pleasant. Needless to say, I will not be going back nor recommending this Kohls or Sephora to any friends, family, or even strangers, thanks to Sabrina.

Poor customer service! the sales associates were very disrespectful and condescending. As of May…read more2025 they no longer have a grace period for Kohls cash coupons (which is fine but I did not know this information previously). When I tried to redeem the Kohls cash (that expired the previous day) at time of purchase, I was met with hostility. After the associates clarified the new policy, the associate snatched the coupon from my hand and stated per "policy" they HAD to dispose of it. I did not appreciate this response, so I asked for it back but they were adamant about tossing it out. I asked why it mattered whether they or I threw it out and was met with silence and handed back the coupon. This experience was so ridiculous that I had to call customer service and report (which is something I NEVER do). Hopefully this odd behavior isn't a usual occurrence for others.

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Kohl's
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Hi Outlet - outlet_stores - Updated May 2026

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