If you can believe it, I had never been to anything beyond a Disney outlet…read more Outlets are strange things to me. They're in the middle of nowhere and their prices are simply less because of this fact? Hm. With this outlet the service was not good. Very hands off, slightly bored. They had some fantastic prices and gorgeous pieces, but I I always worry about the quality, since as the old adage goes, you get what you pay for. I think had I fallen in love with anything I would have purchased, but the only item that caught my eye was a neon pink purse. And lets face it. Even being me, how often would I use such awesome? 4 stars. Wouldn't schedule going there, but if you're in the area and you've checked all the consignment shops for actual quality, yea, sure. You should drop by :D

I bought a purse advertised as leather from the official online store. After a couple of years the…read morefake leather vinyl has peeled. Don't trust them.

Very nice business. Got back to me right away. Reasonable…read more David did an excellent job of reupholstering my couch!! I love it!!

Dave and Cindy are terrific! My dining chairs were 16 years old and the cushions were in bad shape…read more We had all 8 reupholstered by Dave. The process took longer than expected but I believe that is because they are so busy due to the quality work they provide. We love our new cushions and I highly recommend Banning for all your upholstery needs!

Best shoe repair south of San Jose! Very good work done on shoes, purses, boots…read more I took a Kate spade purse to be repaired- shoulder strap came loose- it looked like knew when I went to pick it up. My favorite pair of red leather shoes needed new heels bottoms and a few spots of white paint cleaned- impeccable results! New soles on some Taryn Rose shoes- outstanding! Reasonable prices for an outstanding job!! Thank you!!

Old fashioned shoe repair location. This trade is becoming a lost art with the current disposable…read moremindset. However some items that are well made deserve a second chance. This business does just that!! In need of a shoe repair or zipper replacement on a leather bag THIS IS THE PLACE excellent quality work at a reasonable price.

I've been familiar with this cleaners for many years and have generally had good experiences with…read moretheir cleaning. Unfortunately, my recent interactions with a young woman at the front counter have consistently felt dismissive and unwelcoming, especially when asking reasonable questions about pricing or services. I don't expect exceptional friendliness, but basic courtesy and helpful customer service should be expected. It's unfortunate because I otherwise consider this a reputable local business. I hope management takes the front-counter customer experience into consideration.

This review is long overdue!!! We have taken all our cleaning business to Lapels and have always…read moreexperienced 5 service and highly recommend them to all!! Thanks to Anita-and to your entire crew!

We had our leather chaise lounge reupholstered by MG and they went over and above. Superior…read moreworkmanship all the way, the attention to detail was par excellence! This is a small mom and pop operation so speed is not their forte, quality work is their hallmark. A good value for the money spent.

I am SO happy with my two ottomans that were made by MG Reupholstery. They made them exactly to the…read moremeasurements and style I requested. They have a quick turnaround time and the cost was more than fair! They are so personable and responsive. Will definitely use them again for future projects.

great services from an employee there named jenny! Super nice and sweet helped me and my girlfriend…read morea lot. Just had stares from other employees as well and being watched while we were just trying to shop and followed. We were looking at their wallets and got nudged out the way by their employees so that they could help another customer....

I got burned out on Coach bags about 10 years ago and told myself I'd never buy another one. That…read morechanged a month ago when I bought a tiny bag at the outlet in Carmel, but I thought it was a one off. I was greeted and asked if I needed help right away. A second salesperson steered me toward the new small wallets they just got in, which were very cute. I was interested in looking at a certain brown suede bag that's quite popular right now, but they didn't have it in stock. A third salesperson tried to steer me toward the same style in regular leather, but I knew I wasn't interested. In the end I bought a small chenille handbag I fell in love with and a black glazed card case with a tiny cherries charm on it that sort of matches the bag. Their bags have changed a lot in the last 10 years and I admit I really like them again. I only gave the shop three stars because it bothered me having so many salespeople trying to help me and the third one was sort of aggressive. They would do better having one customer = one salesperson.

Love this place. I bought a leather couch from Sean a few years ago, & we absolutely loved it…read more Sean helped us select the right couch for our house, ordered it, delivered it, & we couldn't be happier. Just amazing personal service. I would for sure come back to his furniture gallery in the future.

Update in response to owner's reply: I am happy to pick up the material you ordered for me from…read moreEurope and use it as floor covering - but you never offered me the option. Where is the material? You kept my money without any consideration and probably used the material on your other clients - classical behavior of a thief. Of cause this is not over. No one is moving forward respectfully here - filed complaint with Department of Consumer Affairs.

If you want a quality job done, call Mark. He did a fabulous job on my outdoor furniture. Mark is…read morevery responsive and will come to your house by appointment. He is prompt and communicates his status well. He delivered the furniture in new condition! It looks great. Mark is an expert at restoration. He takes time and care to do it right. I am sure I could have gotten someone with less experience to do the job for less, but I got the best overall deal and his work is impeccable! Perfect job and top notch professional. Vast knowledge of the industry. He's a nice, friendly man that is trustworthy and does excellent work

Mark is an amazing craftsman. He restored several antique pieces for me, including a secretary…read moredesk, glass cabinet, rocking chair and side table. The pieces came back gorgeous and on schedule! Highly recommend.