Two years ago I was convinced that a solar powered refrigerator would be a perfect replacement for…read moremy gas, electrical one. I paid over 4,500$$$ to get extra solar, new batteries, new fridge all of which never kept a charge for numerous trips. I returned many times to the shop before the end of the season. This year I called to have them again restart the work. In April they couldn't see me until May. They replaced the cord to the pickup and I got the trailer back on July Solar doesn't work. Today I paid Oregon mobile RV 500$, to put the correct voltage wire on. Which they mentioned on my first call as did Ai. if you really want help, call someone who will actually help Judith Gilbertson

Cruise America in Albany has got the greatest enployee name Mike…read more he went above and beyond to help me get my RV rental. I only had checks to pay for it. and they only take cards. it was Friday June 19. I had trouble with my card. couldn't call the bank cuz it was a federal holiday. mike open his heart and the store to help me. ensure that I would be getting the rv rental. I was able to call the bank on that Saturday. and Mike was right there helping me to take the grandkids in that RV..... your the best thank you Mike

Blonde Front desk lady is a rude and inconsiderate. Terrible customer service. Would not recommend…read moreunless you like rude service.

Family RV is awesome! We had a great experience with this company! Everyone was so friendly and…read moreextremely knowledgeable regarding all aspects of their business. We would not hesitate to do business with them again in the future, for repairs, buying, or selling/consigning. Family RV gets an A+++++++++ from us! Andrew & Jean Frost

RV sales of Oregon is now Royal Coach Sales. Great people. Easy to work with…read more ---------------------------------------

Our Monaco Dynasty Motorhome was sold by Gary, on consignment, without notification or payment…read moreexceeding 30 days. We contacted him every week after we found that it had sold & got poor excuses why he did not have the money for us. After several weeks of this and many times of not getting a call back, I contacted the Eugene Police, they suggested filing a complaint with the Oregon DMV. I ended up talking with an Oregon DMV Investigator who, after hearing my complaint, said she would call RV Sales of Oregon and get back to me. WOOOW, 20 minutes later she called me back and said we would have our money next week AND WE DID !!!

We had a great experience working with Darin. I had been looking around(researching) to purchase my…read moredream Roadtrek. I had been watching Trades OK 's website along with many other sites, for several years(Yes! Years!) As I knew when I was going to purchase my class B Roadtrek I was only going to make one choice. I wanted a Roadtrek 170 Popular. These are very difficult to find with low miles and great shape. When the time was right I knew Trades OK had posted a class B - 170 popular. We contacted them to schedule an appointment to look at their inventory and ended up purchasing just what I wanted. Darin went above and beyond to ensure the Roadtrek was up to par and meet my expectations. We highly recommend Trades OK when purchasing your class B RV. The selection is great and Darin will go out of his way to find what vehicle you are looking for and what will work best for you without the "pushy salesman" attitude. All I can say is - we just had the best experience there. Many thanks for my Roadtrek 170 popular. We'll refer anyone looking to purchase a class B RV to Trades OK.

When you trust a dealer enough to purchase an RV over the phone and in the end it shoots you in the…read morefoot. Not a care or concern or reply from Darin at Trades Ok, Inc of all the damage I found and what they covered up on the truck Camper they sold me. The entire roof was sunk in from the a/c back to the front door. Trades ok added spacers to the skylights internally because Lance's have thinner roofs and require a taller skylight. They used cheap skylights and even used random screws so long that the screw came INTO ceiling hallway about 1/2". Also, when I turned on the shower and water pump to test the water system I noticed water gushes out of the underbelly, the pipe was completely detached (pics). Ignoring an upset sales customer is the worst thing you can do vs resolving the issue with a disappointed buyer and making things RIGHT. BBB has been contacted and the FTC. My phone is on!

Before is the corrugated and After is the Filon siding photos!!!! So here is our brand brand new…read moreEvo TT that had some issues and thanks to the amazing company Forest River who makes these totally took it back in and took care of us! There were so many flaws with this trailer that the company took amazing and I mean AMAZING care of us!!! I CANT EXPRESS THAT ENOUGH!!! They truly went above and beyond to make sure we were satisfied! I will always recommend this company and trailers to anyone who is looking!! Thank you Forest River we have a 1 of 1 TT and I love the new color scheme!!!

Purchased a 2021 Sierra 403 RD and it was supposed to have a toilet seal and blinds for both…read moresliding glass doors (still waiting since our purchase March 30, 2021). My husband put a toilet seal in, though not the right part or fit, because the toilet was leaking. We finally figured out what was happening two weeks after our purchase. Needless to say, it was disgusting! The blinds make it difficult for anyone to sleep on the sleeper sofa. My husband has been in contact with Forest River for a month now. Still no word on when or if we will be receiving these items that should have come with the trailer...

Thiefs. And liars work there. Don't wastes you time there. Full of scam artist. Liars.read more

Not great selection at this lot and I understand that the inventory is low right now but trailers…read moreon the lot were mostly all used and very dated. (At least the ones that we were shown) Even the newer ones that were used were not in the greatest condition and prices still pretty high. Sad but they only carry 4 brands of the company's that they want to deal with directly. Saul was very nice and was able to answer most of our questions. We drove over an hour to this lot and I wish we would have just gone elsewhere! I literally did not take any pics because they were so bad. I only snapped one pic as we were leaving to check in SMH

We just purchase our Intech Chase last weekend. RV Outpost was around 500 miles from home but was…read moreabsolutely worth the journey. Veronica and Eric took wonderful care of us. They were able to save us over $2,000 compared to our closest dealer in Tracy Ca. They are both really good people and it was a pleasure meeting and doing business with them. When we went to hook up the trailer we realized that we were missing the electrical hookup on our Sprinter Van. It was already 1:30pm on Saturday. We were afraid we were going to have to leave and come back again. But George the technician saved us by wiring a temporary setup that got everything working. He was amazing. My family and I highly recommend RV Outpost. They will take good care of you. Thank you again Veronica, Eric , Nic and George.

Poor follow up. Asked for minor maintenance on my Luna, kept asking. Nothing complicated just…read morerequested a quote and provided pictures. Owner responded that they've just been too busy. We're all busy lady. Your job that you chose to do happens to be in service and in this case you fail. A customer shouldn't be following up with you, it's the other way around. Taking it to Guaranty Rv. Got right back to me.

You do not want to have anything to do with this company or Nathan light Watson. They do poor…read morequality work and have no intent on delivering, regardless of contract terms. They will gaslight you, they will ghost you, they will mock you. You can plan on having to take legal action. Expect them to drag it out as long as possible, fail at the last minute to pay for their share of arbitration, agree to settlement and then stall payments, never making a single one. They will force you to go to court and get a judgement, which again they don't pay. I am a non profit building homeschools for kids. If they will do this to me, they will do it to you too. This is a company with zero stars for integrity and one star for construction ability.

A friend of mine signed a contract for a Tiny House with Tiny Smart House and have them…read more$23k.....and got nothing...nothing!!!! My friend has no resources to fight it legally and is now having to rely on friends to help him have a place to live. This was in February 2020 and he has got nothing for his money that he gave this farce of a company. He has been trying to get ahold of the company with no response for over a year. Don't, I repeat, don't ever consider this company for anything. They are criminal, pure and simple. If you have any connections to lawyers who have gone after this company in the past, please let me know as they have an easy lawsuit against these criminals. Sean

The staff I Met at Sutton RV were extraordinary!…read more I had warranty service and parts issues with my new Northern Lite Truck Camper. I expected to have to wait after I arrived 6-25-26. To my surprise I was given immediate attention by Steve, Craig, Parts Manager Valerie and Service Manager/Advisor JJordan. Valerie and Jorden listen carefully, put me at ease and immediately took my camper under their care and professional expertise and resolved all the problems I was experiencing! Real Kind and helpful "Human Beings" Never had I experience such an enjoyable Team of knowledgeable RV persons in my 50 years of RVing in the U.S. and Canada. George and Martha Sutton should be very proud of their staffs technical and human resourses skills these staff members possess!! I would return to Sutton RV just to visit these extraordinary, kind, knowledgeable people! Should I have a need for service, yes I'm headed to Sutton RV Bryan Mortenson Retired Firefighter Parks Manager 34 years of Public Service!

Their service department is excellent. Jordon is their lead technician and goes out of his way to…read moreensure issues are debugged and resolved completely. These days it's hard to find a trustworthy service center...I trust Sutton with my travel trailer.

If you are looking for an RV, go to Summit RV in Junction City. The salesman, Gianni is very…read moreknowledgeable about all of the RV,s on the lot and he can help you find what you are looking for. When we picked up the motorhome we purchased, Shane, the service department manager, personally went over everything with us and made sure we were comfortable with how it all worked. All of the staff at Summit RV are easy to work with and very patient with all of the questions that we had. Thank you to everyone at Summit RV!!

We used Summit RV to sell our Class A RV, and were very happy with the process. The vehicle sold,…read moreand we look forward to doing business with Summit in the future. Everyone is friendly, knowledgeable, and willing to help.