Communication is horrible, HORrible! Trying to get them to communicate via email, or return phone…read morecalls is damn near impossible. The account started on under someone else's name, and I've asked at least half a dozen times to switch it to my name, and they still haven't done it. Even this review went to the other party, long after the services have been completed. Right on the website has a 'text us' option, but they haven't downloaded the technology to make that happen, so texts just disappear into the void. Another communication dive! Communication between customer/front of the house/& tech is so crappy, that A. Both my keys and paperwork were misplaced and B. Calls for a pick up eta were returned to the wrong person C. only half of my job was finished. After talking with Brent *directly*, he understood exactly what I wanted, and from there everything went smooth, HE did a great job, but dealing with front of the house was absolutely a nightmare and I'm considering taking my rv down to Junction City for its next job instead returning to this catastrophe of an office.

We bought a ORV here in 2023. Was a good experience with Brian. Then... it all went downhill…read morequickly. New ownership, Brian left (and I don't blame him now!). Our RV had many significant warranty issues. As mentioned on many other reviews, their parts and service department is a JOKE. The staff running it can be incredibly rude and unprofessional. We tried to talk to the new manager of both locations about the issues, she didn't help and we kept trying with the parts dept to no avail. We finally gave up and started working with the factory. They did not forward the correct warranty information to the factory and if it wasn't for our good records many repairs would have never been fixed. Or cost us thousands and thousands of dollars to fix ourselves (when it was a warranty issues). Thankfully ORV took care of these at the factory. I would recommend finding another dealer or if you do buy from here, KEEP GOOD Records! You will likely need them to get warranty work completed.

This mom and pop shop is THE BEST! Got our motorhome in quickly. They were honest. Reasonably…read morepriced. Even took time to help us learn about our RV. Great experience!

After trying to repair my RV furnace myself, and spending a whole bunch of money on it in parts, it…read morestill wasn't working. this was a huge problem since i live in my RV full time, and winter was coming quickly. they got to my heater and did a wonderful job repairing it. It turns out that someone before me replaced the circuit board before I bought the trailer a year and a half ago, and I must have bought the same board on line because it looked the same as the one that was in it. The problem that made my heater give me nothing but problems last winter is that they figured iut that it was not the correct board for that furnace. I don't know about the previous owner, but I ordered mine by the furnace model, not by any part number on the board. They really know their stuff! In fact, I was referred to them by Power RV Repair in Sublimity when they worked on my heater and couldn't figure out what was wrong with it, lol.

I had leaks in my Sprinter van's plumbing after the recent ice storm. Stacey Slocum of Southside RV…read moreRepair in Corvallis squeezed me into their busy schedule so that I didn't have to wait weeks to get three leaks repaired in awkward places which I couldn't get to -- for a reasonable price. Highly recommended!

Friendly service. Requested service done with care. Camper ready when promised. I will…read moredefinitely return for our next service.

I recently used Roadrunner RV service and Bud came out to fix some electrical issues on my travel…read moretrailer. I can't tell you what a relief it is to find someone who you can trust to fix the problem(s) and who will not over charge you. Bud always communicated (and showed me) what the issues were and told me how he could fix them. He is reasonably priced, professional and honest. I will not hesitate to use Roadrunner RV in the future.

I called him to come and fix a leak in my 5th wheel. While he was fixing my leak he tried pulling…read moreup my skylight in order for another leak to start so he would be called back. ( I know this because I was up on my roof the day before he showed up and my skylight was leak free and Crack free.) in doing this, he wound up cracking each corner of the skylight and causing a very bad leak. After he fixed the original leak he informed me the the skylight would be leaking next. Anyways he quoted me a price of 350 to seal the whole roof. When the skylight started leaking the very next rain, I called several times and left a message complaining about my skylight and wanting to schedule a appt to get my whole roof weather proofed. I never got a call back.

These guys are the best. As a small business owner I appreciate great service and fair prices…read more YOU won't be disappointed!

Two repair jobs resulted in faulty work. This started 11 months ago. We took our Chalet trailer to…read morehim 8 and 1/2 months ago as he promised to make it right. We would call for an update each month. He was always pleasant when we spoke. But always poor work results. We just picked up our trailer last Friday. Only one thing was repaired. All of the other things on the list were not done. And during this time everything in the trailer was disrupted and many things missing. I am a patient person. But I have to give up on this business. I hope you will too. .

Friendly, fast, fair and fun. Quality work, highly recommend! we had two expensive chairs that…read morewere in need of recondition work, so happy with their work. Sitting on them right now watching the World Series, go Dodgers!

Dannette and Scott are incredible human beings. We were on the road, needed a fix . They dropped…read morewhat they were doing, show passion for what they do. Scott gave us incredible attention. Problem solved and we know how to handle in the future. Thank you. We will be back. Excellent workmanship

We needed some work done and we're in a bit of a jam. These guys helped us out and we are very…read moregrateful. They got us on our way in the time promised and they didn't gouge on the price. They do quality work at a fair price. I wish there were more spots like this.

We came from Redding CA, a six hour drive for us to Salem to buy a trailer that was advertised as…read more"like new", "immaculate" and when we got there, not only was the trailer not clean: shower and sinks dirty, pee (yes, pee) in the toilet, nothing had been cleaned, but there was wear to the upholstered dinette area seating and the back of the seat was so sun damaged, that it was cracked severely! The stove burners showed moderate use and cupboards still had stuff in them. This trailer had received zero attention from this seller on this inside! I was expecting the condition would be as advertised, as this is the picture he painted. Either he openly lied about the condition, or he did not know the actual condition. Either way, it was way beyond disappointing, and I was fuming! I tried my best to be professional and just tell him what I saw without spewing, and he did drop the price for us, but this did not make me see him as a reputable seller. You cannot change first impressions, and ours was and still is, not good. Would not buy from him again or recommend him.

Wow! What a fantastic experience with this team! We bought a (new to us) RV and after seeing…read moreClackamas RVs name all around we decided to reach out and have the new toy looked over by a professional! Carli and Team went into motion for us! Before our trip they came out and evaluated the RV looked it over and helped with much needed repairs and advice for our upcoming trip! Huge load off our shoulders as we didn't have the time to safety check it before we hit the road! Carli gave us incredible safety tips and welcomed advice! 5 star all the way!!!!! Do not hesitate to use this team! Small business big impact! I will Highly recommend to all my friends and family!

When traveling out west we developed AC issues and needed to have our unit replaced on our Class B…read moremotorhome. Knowing that we would be in the Portland area in about a week, we reached out to Carly at Clackamas RV. They ordered us a new unit to be on hand when we got there. Being on the road, they worked us in right away upon our arrival. They did excellent work and we found the staff to be extremely knowledgeable and professional. Thanks to them we were able to continue on home to Florida with a dependable AC as we passed through the desert southwest and the deep south in August.

My husband had a volunteer construction job in Albany Oregon. We did not want to be apart for a…read morewhole week and have him drive a long distance back and forth. We stayed at the Blue Ox RV Park in Albany. We were worried since we thought it might be noisy and Albany isn't really a tourist city with much to do. But we had a great time. The caretakers keep it immaculate. They are extremely friendly and helpful. At night, it was so quiet. RVs were coming and going, but were asked to do 5 miles an hour and they did so. Keeping it safe for us to walk our small dog. It was a great experience. We had a really nice stay. If it was warmer, we would've went swimming. But we had a horrible rain storm. The only thing I suggest is if you are going to be working on your laptop and need consistent Wi-Fi, you might want to bring your own set up. It was at times spotty and at times great but also at times there was no Wi-Fi at all. But I love books and I enjoyed reading during the rain storm. Also, they have a nice Keurig K cup coffee in the lobby during office hours if you want to just enjoy one cup of coffee. Great place to stay. I would definitely come back!

Concrete pads. Nice and level. Nice separation between sites. WiFi marginal. No picnic tables at…read moresites. No recycling. Sites around the outside have grass between them. Interior sites have gravel between them. Facility in good shape and well maintained