Same rating, but another good story of friendly and efficient customer service…read more I needed an odd part for a trailer axle. They didn't have one in stock, but were happy to have a handful sent over from their Portland store. They didn't even ask for a deposit. One of the staff looked up the part, and I was shocked at how expensive it was. The other staff looked up a different part number and said use THAT one because it was one fifth the cost. Still would have been cheaper to order online, but I want to support my local shop so they stay in business. I came back in to pick up the parts, and there they were. I'm back on my way, and I remain a happy customer.

My family and I are on a rod trip and developed an issue with my windshield wipers. My VW wipers…read moreare unusually challenging to find a pair that work properly. Long story short, they do not fit the specs included in the auto parts catalogs. In a pinch and on a schedule, we need to run into this particular NAPA just 10 mins before closing. I apologize for the last minute issue before closing. The associate spent 15 mins and several trips walking back and forth from parts display to car helping me find the exact pets required. He went above and beyond at a time most just want to lock the doors and call it a night. Grateful for the excellent service and support, as well as an above average parts selection! Thanks NAPA!

First time going to auto zone. I was pleasantly surprised by my experience. Gage was super helpful…read morein showing me options to solve my problem. He went out of his way to help and look at my car so he could determine what was needed. Will come back because of his customer service!

Your employees would not acknowledge me - we had just bought 3 wiper blades and needed help with…read morethe rear blade. The female employee acknowledged me but said she didn't know about those, and maybe one of the guys could help. She should have gotten another employee to help me. 0 out of 10 would not recommend this Auto Zone.

Went in to buy new headlights. Joshua, the assistant manager offered to install them. I needed a…read morenew battery and he installed that as well all for free. Wonderful service.

O'REILLY AUTO PARTS RULES!…read more WHILE POWER GMC TRIED TO RIPP ME OFF! OK, rewinding 1 year ago...I was having an issue with my Silverado Pickup, where the engine light came on, and said "Service Select Track" and the car was running rough. Power GMC charged me $1300 to diagnose and repair the problem (Spark plugs, wires, etc.). Then shortly after my fuel pump started acting up, and the same obligatory $1300 was quoted again. I see a pattern with their pricing, and asked why so much? They told me the fuel pump was $600 from O'reilly Auto Parts. I went to the parts store and bought the same pump for $300, and was told that they wouldn't warranty the installation unless I accepted the extra $300 shelf markup. I said I don't care just install it. Back to current times - The car was running rough last week, and I went back to Power and said, "Hey I just had this fixed and it is giving me the same issues". He gave me the exact speech about: diagnosis $180; Spark plugs, etc. $1300. So I went back to O'reilly to price out the parts, and the Lady there was a beam of light from heaven! She was so knowledgeable about car issues that she talked me into fixing it myself. So I went to Amazon and ordered a diagnostic code reader $38, and got the code from the reader "P0301" - Misfire on Piston 1. Went back to O'reilly and bought a spark plug for $1.90. It took 10 minutes to replace the spark plug in their parking lot, and guess what? The engine codes reset after driving, and the car runs great! I did the same repair job that power did for $1300, and for a total cost of (Drumroll Please)... $39.90. And it only took me 10 minutes! I was livid! They held my car for over a week to make me believe that they were doing a lot of work. When the reality set in, I was very sure that those people are the most dishonest people on the planet. Mechanics in general prey upon unsuspecting customers who are not mechanically inclined. They markup their parts almost double, and lie to your face about small repairs that they know would be easy to fix yourself. Don't believe them!!! And, do not accept their obligatory $1300 service fees. Question them, and ask for a breakout pricing list of any work they quote you on. Do not believe anything they say. They lie, they lie, they lie... BUT O'REILLY AUTO PARTS WILL HELP YOU GET AWAY FROM THEM! FIX YOUR OWN CAR WITH O'REILLY AUTO PARTS!

As a woman who knows next to nothing about how to fix my vehicle (although learning!), every time…read moreI've gone in here for questions or parts, the counter people have always been very helpful at directing me to where I can save time or money on a project. One thing I really appreciate is that the manager is always working the front counter along with her employees, instead of relaxing in her office throwing darts at a map counting down the days til vacation. It really shows how much she cares for her store, something that's often lost on a lot of managers these days.

Really rude. Aren't there for the people. They like to treat people like crap especially when…read morepeople are learning to do maintenance on their own. Don't go to this place unless you want to be talked to like a child.

Shout out to Caleb, our diligent salesman! Despite a failed first attempt at purchasing a car with…read morePower Dealership, no fault of Caleb, we gave them a second chance and got a car that checked all our boxes. Caleb really listened and found the perfect fit for us. Each person we dealt with this time around was courteous and professional. Pricing was fair and done with minimal run around which we appreciated.

I went to power Chevrolet in Corvallis to buy a used 2021 f150. It was a nice truck for a decent…read moredeal but I spotted an oil leak. I went inside and asked for the inspection notes. They gave me a version of them but it said there were no leaks and everything looked perfect. I let them know that the truck had a leak and if they were to fix the leak I would be interested in purchasing. Sales manager said the truck would be in the shop on the lift first thing Monday(this was Saturday). The truck was diagnosed Tuesday, one day late no big deal. They reached out to me Thursday and said they have decided they will fix it(I didn't know that was in question). They also were going to jack the price up. I said I would no longer be interested at the new price so they reverted back to the original price. Friday they said they sent it to ford and ford would be working on it that day or the following Monday. Tuesday they said it was fixed and was headed back to their lot. At this point the salesman ran my credit and I was approved for the loan. This is when he told me the truck is now on hold for me since the already put an inquiry on my credit. Right before I'm about to head to the dealership to get the truck they contact me and say the truck isn't actually done yet but I will be by Friday. Turns out the truck was done Thursday. I could not make it up there Thursday but I said I would try for Friday. Salesman is texting and calling me all day Friday while I'm at work(not typically on my phone) needing to know what time I will be there. At 2:30pm I tell him 4:45 or 5 as I get off at 3:30. An hour later the salesman says my colleague is selling it right now. After they already put a hard inquiry on my credit and told me it was on hold for me. They drug out the process for 2 weeks then sold it out from under me in 24 hours. Then they said "I can see if I can find another truck for you!" So I didn't get a truck and I will never attempt to buy from power Chevrolet Corvallis again.

Been looking for OEM Nissan Juke seats for like a week and a half after I sold my bucket seats…read more Everywhere wants like $100-$150 per seat despite them all being moldy, glass covered, and torn up. B&R had a very organized lot, kind and helpful staff, and van driving around the lot with tools. The Man at the register was open to negotiating prices, an employee out in the lot offered me a dolly to move the seats and he even power washed the gunk off for me, and another employee removed a stripped bolt for me. All super cool dudes! Only took about an hour and a half or so to get exactly what I needed in good condition and it only cost me $120! Thanks yall!

They took care of finding parts for me and can mail parts pre request (pay shipping and handling)…read more Parts fit perfect and would go to them for parts needs at affordable price.

This was my first purchase from Double J. Chelsea led me thru the process over the phone and…read moreeverything she promised was true blue. I got there a little late and missed Chelsea but she had everything ready to go and Frances got me out the door. Noah walked me around the trailer and helped me hitch up. Real stand up crew with no B.S. very nice experience! Thank you and I will definitely recommend to others. Keep up the good work guys. It really matters.

Wow! All I can say is Wayne Berry is one of the most outstanding gentleman I have ever had the…read morepleasure of working with! I live in Utah and he went out of his way to make sure I knew what trailer would be the best for me AND local! He didn't even get the sale but he showed me what he thought would work best and then followed up with me 2 months later. What a great company!! Thank You Wayne!

Always great work, great pricing, she gets the job done quickly. Total value if you need a mobile…read moremechanic

Quick response, great service, and super convenient and accommodating. Nicole was very friendly and…read morecommunicative, and she quickly coordinated with us over the weekend to get our car fixed by monday. She offers 24/7 service and very reasonable prices! Definitely our new go-to mechanic.