If I could give a negative score I would. I purchased a lot of furnishings 6 years ago and gave…read morethem a positive review since they have a good selection. The last few times I've been in over the years since, the employees lack of service has made me leave without purchasing. I tried again today and I didn't think it could get worse. There was no acknowledgment when we entered or even when we approached the desk. My husband asked if they had Murphy beds and the disinterested sales man said nope and went back to staring at his computer. We wandered the store looking for alternative options. An elderly couple who could barely walk approached the sales man and asked for dining room sets. The man pointed up and said 2nd floor. He didn't offer any other help. I told the couple in front of the sales man that there was an elevator lift that the salesperson could take them up. The salesman didn't say anything or offer. The couple shuffled off looking for the lift. I caught up to them and told them the salesman would need to take them up. They decided to just leave since they weren't offered help. Yes, there were two employees there so it wasn't a matter of not being able to get away from the desk. Beautiful furniture but no one to help you or to at least act like they give a flip. 2/07/2026

Bought a dinning room table before Christmas 2023. It was our worst investment. The table top is…read morechipping off. Not sure why but it is just me and my husband using it and every time I wipe it down I notice another part that is peeling off in small chips. The chairs are fabric covered and are caving in the middle as well. We are very disappointed in the quality and will never shop at Boda again.

Have purchased many pieces of furniture - this is a great locally owned store. Great customer…read moreservice service, nice furniture and local!!!

Was told about this place by a local when I moved to the area. I must say it was incredibly lucky…read morethat we were told about Furniture Exchange. Selection is eclectic in a good way, just like thrift shopping you have to go in with low expectations and you will find gems. I'm not saying that the quality is low, more to say that you will be surprised about what you are able to find and you will go home pleased with your findings. Ended up picking up bar stools for a fraction of the cost at any of the store nearby, and even ikea. We love them and have come back many times for various other furniture. I don't come in with any thoughts about what I might want, and I always leave feeling content.

Looking for the new location of Burlap and Lace. I stumbled upon this gem!! Darling women, super…read morekind and helpful as I was limited in car space. Does offer shipping local with arrangements and delivery fee. Great service! I'll be back!! Thank you ladies for the "special horse"

Amazing one on one service. Very knowledgeable staff. Price matching with Amazon and wayfarer. They…read morewill explain anything you need. No pressure sales. Come here if you need anything. If they don't have it, they will order it, even if you just want to look at it.

Superhelpful and welcoming. The staff is amazing and I purchase a bed there that I love. There is…read moreso much nice furniture so please if your looking for something for your home come here. Also there are wonderful cribs and baby furniture/baby clothing that you shouldn't miss out on. I drove an hour from where I lived to shop here and it was completely worth it!

What took me a second was the genuine costumer service by Ed. He allowed me to have my space and…read morebrowse on my own for a shoe rack. Ge packed my furniture and made me move the car closer so that he could load it for me! He was extremely helpful and nice. He definitely has the best prices! I would definitely comeback.

In like a Christian, out like the serpent. This dude ran a short con on us. Says "I'll give it to…read moreyou" again and again. Expensive chair he knows we need. Go pick one out the color matches our carpet. Five minutes later he's got two hundred bucks of "I'll give it to you" rung up. Some wasn't even product, but stuff to keep his displays clean from hair oil. Smiling scam artist with an oversized cross and flag pin. Didn't have to do that. I pay my debts. He promised to deliver and take out the old stuff too. Didn't do either. Offer disappeared after he took my money. Gotta stop before I use words would shame my mother.

Quality and service is rare today but we found it with Wood Castle! We absolutely love our…read morebeautiful bedroom set! The wood quality and design is perfect. Their level of service is incredible! Highly recommend!

Our bedroom was an accumulation of remnants and rubbish representing the epochs of our lives; a…read moredresser for the 1970s, a wicker bed from the 80s, an antique dresser that once belonged to a Yukon fir trapper, and a steamer trunk from the RMS Lusitania. When my wife and I couldn't stand it any longer and headed out to buy furniture, we were horrified. While we loved the hand crafted Amish stuff, and could easily abide a room full of offerings from The Real Mother Goose, we couldn't afford it. The truly hideous, outsourced, stapled particle board junk that we found in the big box furniture stores was not going to open our wallets at any price. What to do? We both are conscious of sustainability and the life cycle of the manufactured items we buy. We wanted good quality furniture that could be handed down to the next generation. We wanted solid wood furniture, made from sustainably harvested woods. We wanted furniture that employed local materials and labor and employed the same manufacturing techniques used to make handcrafted furniture. Forget about it - Right? Well we were about to give up when we dropped into the Dania store in the Hollywood district. They carry Wood Castle Furniture, and it was exactly what we were looking for. Wood Castle makes truly beautiful solid wood furniture, from sustainably harvested hardwood right here in Oregon. We bought a queen size spindle bed, a tall five-drawer chest, a wide six-drawer chest, a wall hung mirror, and two one-drawer night stands; all for five thousand dollars. This might seem high, but it's less than some of the rocking chairs at the Real Mother Goose, and it all came with a lifetime warranty that I doubt we will ever use. Thank you Wood Castle!

Such a cute store with some many things to choose from to Jellycat's, fidget toys, tea, Hydro…read moreflasks, and that's just to name a few. My 14 year old was adding Jellycats to her wishlist but did get the pistachio. She got some fidgets for her and her 10 year old sister who didn't want to shop today. We will definitely be back to see what new Jellycat's they have, and I'm sure for more fidget toys.

Good Day Yelpies,…read more From the outside, this place looks absolutely amazing--its long-standing history as an independently owned business is what drew my wife and me in for some furniture shopping. As many of you know, furniture is a long-term investment, and the shopping experience should come with attentive, knowledgeable staff who help guide you through that process. Unfortunately, that wasn't our experience. From the moment we walked in, we felt more observed than welcomed. One employee made eye contact and immediately turned away, and as we continued browsing--essentially left to "prospect" on our own--there was little effort to engage or assist us. On our way out, another staff member offered a brief hello but never followed up to ask if we needed help. When you're making a significant purchase like furniture, customer service matters just as much as the product. Sadly, this visit left us feeling overlooked rather than valued. We later found our couch at another location and will receive it in 30 to 60 days due to the customization we requested. We are happy to have found a place that truly understood what we were looking for our home.

Amazing selection of quality, custom furniture! Delivery available all over the state of Oregon…read more From the Oregon Coast, to Bend, Portland and everywhere in between!!

Purchased a sectional. The owner was the one helping us pick out what we wanted and doing the…read morepaperwork and everything. He didn't pressure us and let us kind of explore the store to find what we really liked. Everything went without hiccups and was delivered in the timeframe that they stated it would be the delivery drivers were Levi and Zack. They delivered both times. They were awsome quick and took care to be careful. Polite and funny guys. Would recommend this store.