Amazing one on one service. Very knowledgeable staff. Price matching with Amazon and wayfarer. They…read morewill explain anything you need. No pressure sales. Come here if you need anything. If they don't have it, they will order it, even if you just want to look at it.

Superhelpful and welcoming. The staff is amazing and I purchase a bed there that I love. There is…read moreso much nice furniture so please if your looking for something for your home come here. Also there are wonderful cribs and baby furniture/baby clothing that you shouldn't miss out on. I drove an hour from where I lived to shop here and it was completely worth it!

What took me a second was the genuine costumer service by Ed. He allowed me to have my space and…read morebrowse on my own for a shoe rack. Ge packed my furniture and made me move the car closer so that he could load it for me! He was extremely helpful and nice. He definitely has the best prices! I would definitely comeback.

In like a Christian, out like the serpent. This dude ran a short con on us. Says "I'll give it to…read moreyou" again and again. Expensive chair he knows we need. Go pick one out the color matches our carpet. Five minutes later he's got two hundred bucks of "I'll give it to you" rung up. Some wasn't even product, but stuff to keep his displays clean from hair oil. Smiling scam artist with an oversized cross and flag pin. Didn't have to do that. I pay my debts. He promised to deliver and take out the old stuff too. Didn't do either. Offer disappeared after he took my money. Gotta stop before I use words would shame my mother.

Was told about this place by a local when I moved to the area. I must say it was incredibly lucky…read morethat we were told about Furniture Exchange. Selection is eclectic in a good way, just like thrift shopping you have to go in with low expectations and you will find gems. I'm not saying that the quality is low, more to say that you will be surprised about what you are able to find and you will go home pleased with your findings. Ended up picking up bar stools for a fraction of the cost at any of the store nearby, and even ikea. We love them and have come back many times for various other furniture. I don't come in with any thoughts about what I might want, and I always leave feeling content.

Looking for the new location of Burlap and Lace. I stumbled upon this gem!! Darling women, super…read morekind and helpful as I was limited in car space. Does offer shipping local with arrangements and delivery fee. Great service! I'll be back!! Thank you ladies for the "special horse"

Such a cute store with some many things to choose from to Jellycat's, fidget toys, tea, Hydro…read moreflasks, and that's just to name a few. My 14 year old was adding Jellycats to her wishlist but did get the pistachio. She got some fidgets for her and her 10 year old sister who didn't want to shop today. We will definitely be back to see what new Jellycat's they have, and I'm sure for more fidget toys.

Good Day Yelpies,…read more From the outside, this place looks absolutely amazing--its long-standing history as an independently owned business is what drew my wife and me in for some furniture shopping. As many of you know, furniture is a long-term investment, and the shopping experience should come with attentive, knowledgeable staff who help guide you through that process. Unfortunately, that wasn't our experience. From the moment we walked in, we felt more observed than welcomed. One employee made eye contact and immediately turned away, and as we continued browsing--essentially left to "prospect" on our own--there was little effort to engage or assist us. On our way out, another staff member offered a brief hello but never followed up to ask if we needed help. When you're making a significant purchase like furniture, customer service matters just as much as the product. Sadly, this visit left us feeling overlooked rather than valued. We later found our couch at another location and will receive it in 30 to 60 days due to the customization we requested. We are happy to have found a place that truly understood what we were looking for our home.

Quality and service is rare today but we found it with Wood Castle! We absolutely love our…read morebeautiful bedroom set! The wood quality and design is perfect. Their level of service is incredible! Highly recommend!

Our bedroom was an accumulation of remnants and rubbish representing the epochs of our lives; a…read moredresser for the 1970s, a wicker bed from the 80s, an antique dresser that once belonged to a Yukon fir trapper, and a steamer trunk from the RMS Lusitania. When my wife and I couldn't stand it any longer and headed out to buy furniture, we were horrified. While we loved the hand crafted Amish stuff, and could easily abide a room full of offerings from The Real Mother Goose, we couldn't afford it. The truly hideous, outsourced, stapled particle board junk that we found in the big box furniture stores was not going to open our wallets at any price. What to do? We both are conscious of sustainability and the life cycle of the manufactured items we buy. We wanted good quality furniture that could be handed down to the next generation. We wanted solid wood furniture, made from sustainably harvested woods. We wanted furniture that employed local materials and labor and employed the same manufacturing techniques used to make handcrafted furniture. Forget about it - Right? Well we were about to give up when we dropped into the Dania store in the Hollywood district. They carry Wood Castle Furniture, and it was exactly what we were looking for. Wood Castle makes truly beautiful solid wood furniture, from sustainably harvested hardwood right here in Oregon. We bought a queen size spindle bed, a tall five-drawer chest, a wide six-drawer chest, a wall hung mirror, and two one-drawer night stands; all for five thousand dollars. This might seem high, but it's less than some of the rocking chairs at the Real Mother Goose, and it all came with a lifetime warranty that I doubt we will ever use. Thank you Wood Castle!

Sarah is a fantastic no pressure high service salesperson and we're very glad we stopped in. Also…read morethey have so many recliners you're sure to find something you like.

I bought a sectional and it cost almost $6000. The couch part of it is covered under warranty. The…read morefabric is fine, which is what's not under warranty, but the couch itself is starting to break down. I called them. They said they fixed it and they ended up coming out to my house again, but it's still not right it hangs crooked. I would not ever buy another one.

Nahani did awesome helping us out. She is super friendly and showed us the best options with what…read morewe were looking for! She helped bring our purchase to our car as well.

Giana was very helpful, did not come off as pushy. We came…read morein with our 5 year old and she was very patient and informative. Our experience was a 5 star, thank you for helping us make our home a home :)

I recently purchased several Bosch appliances from Kelly's Appliance Center in Salem, including a…read morerefrigerator, dishwasher, stove, and microwave. After receiving a call that all of my appliances were ready for pickup at their warehouse, my husband went to collect them--only to find that the stove I had purchased had been sold to someone else by one of Kelly's sales associates. We were told we would have to wait for a replacement stove to be delivered. As a cottage baker, a reliable stove is essential to my business. Unfortunately, the replacement stove did not cook my products correctly. When I contacted Kelly's to report the issue, they were dismissive of my concern and I was told that their return policy only covers a five-day window--essentially leaving me with no recourse. Three weeks later, a new control panel was installed on the stove, but there's no guarantee this will resolve the issue. I can't shake the suspicion that I was given a returned or defective unit from the beginning. Sadly, this experience has completely eroded my trust in Kelly's Appliance Center. As well as the quality and reliability of Bosch stoves. I chose Kelly's because I believed they would offer superior service and support, but unfortunately, my experience has proven otherwise. I would not choose to do business with them again.

Visited Corvallis location in August 2024. Super helpful with ordering and installing washer and…read moredryer with stands. Staff was knowledgeable on appliances available and very friendly.

I originally wrote a raving review for Rife's in Corvallis, Oregon because of the superior customer…read moreservice, but now I must write one for the Stanton couch and sofa I bought. I was concerned about the fabric on the sofa because of the low pile on the fabric, but I was assured that it wouldn't flatten after some use. Well, after only a couple months of sitting on it, the fabric has flattened and won't refresh to look like it was when new. Their solution? Just brush it with my hand or turn it over or move it to the other side. The cushions are heavy and to move one you have to lift the back cushion and push the bottom cushion under it at the same time. This is easier said than done. It is painful when you trust someone as I did in this store, and then to find out I was naive to do so. Not only that, the cushion I sit on the most has sunk down over an inch from the one next to it. My previous couches were about 16 years old before I noticed any wear on them! With Stanton it's only been a couple months. None of what I'm experiencing is covered by warranty. I can only imagine what I'll be dealing with over time. The pillows that come with the couches are so firm and huge that you can't put them behind your back while sitting or you will be seated much too forward off the couch. I was told I could pull the stuffing out, so I did. Now the end where the zipper is is rippled because the stuffing is inserted by machine and it's near impossible to get it even and firm as it is when new. They never should have told me I could pull the stuffing out to make the pillows thinner this way. What I've written is basically cosmetic, but to spend over $1000 per couch and have the cushion sink and look worn should not happen in such a short time!

Large furniture store that took the place of the old bed, bath, and beyond. There is a private…read moreparking lot out in front. Workers are incredibly friendly and helpful and we never felt rushed or pressured to get anything. We were looking for a couch and were told about the benefits of various couches, including lifetime warranty, and asked about what we wanted from the couch (nothing too soft but not incredibly firm). Delivery and set up was a reasonable cost. There is a return policy but be aware that you would need to pay for the truck again. They will price match so it's a nice one stop place to shop for your furniture needs.

This is a nice store, my 14 year old daughter got a $15 record player, a $10 sweater, and a $3…read moredollar zebra mug. This store is a pricey "thrift" store. I saw set's of dishes over $100. Two bins of Lego's over $100. I wonder if they ever sell anything at those prices. They do have a "sale" section. But it's a "thrift" store, why would you have a "sale" section.. Well because the prices are so high. I dunno, I don't think we will be back because we have so many real thrift stores around here that are thrift store prices. The people that worked there were nice, but that doesn't help the prices unfortunately.

I bought a silverware set that tested positive for lead. I was unaware that vintage silverware…read morecould have lead which is known to cause birth defects.. I'm pregnant. Testing is cheap and easy I found out.. especially for a store that gets everything for free. Signage about the risk could be another solution, again very cheap. At the very least what I called asking for was a refund and explained why and the guy on the phone was extremely rude and made it clear that he could care less (apparently he is the manager). I will never shop here again because if he cares this little about customers growing a literal human being imagine how he treats his employees!