We recently remodeled our kitchen and dining room, and needed new countertops. The crew at Artisan…read moreCustom Countertops was fantastic, and a pleasure to work with! They really had our best interest in mind through the whole process. We visited a few of their suppliers' warehouses and found some granite slabs that were exactly what we were looking for. Installation was quick and we are very pleased with how beautiful they look! Such a great experience!

I had a small countertop project that I needed help with. Folks at Artisan Custom Countertops we're…read moreso great to work with. Took personal interest in helping me find the right stone. They have a great showroom and beautiful selection of countertop material.

Wholeheartedly and without reservation my husband and I highly recommend Anthony Carlisle and his…read moreGBZ Construction crew. Over the course of 3 years they periodically worked on large projects for our home. Anthony and his crew became like trusted family members; they earned our trust by their conduct, work ethic and direct communication. Anthony's first priority is to provide the best "product" possible to his customers. We have been very happy with all the projects he has done: * Built a 120 ft beautiful block retaining wall with a metal railing that will probably last longer than our house * Tore out our lower deck and built a larger trek deck in its place, installed a metal railing, rebuilt the stair on the other side of the deck and reinstalled our hot tub! * Built a 20' x 18' attached, permitted shop * Turned an ugly storage room into a beautiful office * Built railroad tie stairway with a landing on both sides of our house and placed 10 huge rocks just where I wanted them. Put down landscape fabric and mulch. I appreciate that Anthony critically thinks through the projects, researches new products or construction solutions, and talks to vendors to obtain detailed information. He communicates well with city and county people and clients. Anthony and his crew are creative, and at times, artistic in their work. We loved our home before we found Anthony. We love it more now because the GBZ Construction crew did such a fine job creating lovely spaces for us to enjoy.

I LOVE and won't use anyone else but GBZ Construction. Period. Great price point, communication,…read moreattention to detail, on time as scheduled, honest, gave me some great tips and already planning another project with them. I am picky and have high expectations and he blew me away!

Well my experience with them was not good. My new dishwasher…read morewas supposed to be delivered between 8 and 10 am this morning. I paid for delivery and haul away of old dishwasher. My old dishwasher was still working, but was making a lot of noise and was slowly dying. I removed my old dishwasher last night and had it sitting in my kitchen ready to be hauled away. At 8:15 am they called me and told me they accidentally sold my dishwasher to another customer, and now the don't have anymore. They apologized and said they might be able to deliver different in stock model soon if I wanted to change my order. I asked if soon, meant today. The sales person said probably not. We drove to their store, and looked at the other comparable dishwashers, but they all had features my wife did not like. So we asked how long to get another one of same model we had ordered. They said 1.5 to 2 weeks. I said, that since I didnt want to go 2 weeks without a dishwasher, I would have to re-install my old dying dishwasher and then remove it again in 2 weeks. What a PITA. I then asked for free delivery, install and haul away, since their F'up was costing a lot time and effort. The salesperson went to see if management would okay this request. Management did not. The best they would do was knock about $100 off their fees. I then canceled the order, and ordered from HD. With delivery and haul away included, it was about $60 less than Stover. Plus I could get it in 3 days. So, we got the model we wanted for less money and a much sooner delivery. So I'm not impressed with Stover's customer service, or really doing anything helpful after such a monumental F'up. I was specifically going with a local business because I thought they would have better customer service. I am very disappointed.

Great place for parts, appliances and even advice! Always willing to help and detail oriented…read moremaking sure that the part needed is the part received. Could not recommend higher!

The Pride Team, Evan, Carl et al just completed a rock wall, walkway, driveway refinish and paved…read moreentranceway for our home. We're very happy with the results, their work and their professionalism. Evan helped us with several project options and was straight forward about price, timeline, discounts and add-ons per each option. Carl was very informative about materials and daily work and made sure we had access to entryways and job goals each day. We couldn't be more pleased with Pride and will certainly choose them for our next paving project.

Pride has worked on 3 projects for The Arc of Benton County, improving low income housing for…read moreindivdiuals with intellectual and developmental disabilites. They balance cost and durability thoughtfully in their proposals, and they are responsive to the special needs population they must schedule construction around. Additionally, they are affordable! Their name reflects their attitudes toward their work: Pride. their work is beuatiful.

I've been shopping for over 40 years, and I can honestly say I've never experienced customer…read moreservice quite like I did at the Albany, Oregon Lowe's. I had purchased a lock, only to discover when I opened it that it had been previously used and the keys were missing. I completed the customer survey, gave my honest feedback, and mentioned that I would be returning to the store since I had driven an hour and a half. When I arrived, the first associate I spoke with, Daisy, immediately asked if I had spoken with her manager because they had already seen my survey and were expecting me. She was kind and made me feel welcomed. Assistant Manager Robert sincerely apologized and asked me to pick out another lock while they took care of everything. Before I even made it down the aisle, I heard someone calling, " Ma'am!" I turned around, and it was Ben, the Store Manager. He introduced himself, personally apologized, and told me that my experience was unacceptable. What impressed me most was not the replacement lock--it was that he treated me like a person. Ben had read my survey, informed his staff to watch for my arrival, and personally wanted to apologize. We had a genuine conversation, not just a business transaction. He acknowledged the inconvenience of my hour-and-a-half drive back to the store, walked with me to customer service, and made sure everything was handled. I received a full refund for the original lock, and Ben only charged me one dollar for the new lock I selected. While that gesture was incredibly generous, this experience was never about the money. It was about the kindness, empathy, respect, and genuine human connection he showed me. In a world where it is easy to complain when things go wrong, it is just as important to recognize people who go above and beyond to make things right. Thank you, Daisy, Robert, and especially Ben, for reminding me what true customer service looks like. Lowe's is fortunate to have leaders and employees like you representing the company. I hope this recognition reaches the district and corporate level because this team deserves to be celebrated.

Their's a reason why they are called "Lowe's". Like all their low down acts…read more If you like a company that stabs their customers in the back with flock cameras without any warning, might be your cup of tea. I in the other hand will drive to a less nosey and more open and honest company.

Thayer Design Build gave us our dream kitchen! We dreamed of having a user friendly, open and…read moreupdated kitchen, laundry and powder room. The end results was beyond our expectations. This process from beginning to end was much easier than we expected. The design team listened to our wants and needs and worked with us to come up with the perfect design and Natalie was always available to trouble shoot solutions to any concerns. During construction Jeff was exceptional. He kept a safe and clean job site. He carefully guided us through the process and made sure every detail was taken care of and completed to the highest quality. I couldn't recommend them any higher.

Jared is probably the most honest, straightforward, and solid contractors I have ever met. Even…read morethough my current job was too small for him he kindly provided me with a list of smaller contractors to try. I think also it was the second time I had contacted him over the years. The previous time many years ago when he was first starting, and even then his good character and business sense stood out to me. It's probably why I reached out to him again. Growing up as a "cop's daughter" sometimes my second-hand jadedness towards seemingly good character arouses my doubts. But if Jared is not genuine then I don't know who is. My grandfather was a general contractor, and I myself worked for a medium-sized commercial contractor for a short while so I am somewhat familiar with the challenges in organizing the work, including managing subcontractors. Jared's communication and management style is such a breath of fresh air. You just want to get behind his local business and see it continue to grow. Communicating to some of the general contractors in and outside the Corvallis-Albany-Salem area as the pandemic winds down, I now think the safer bet is to go big with Thayer Construction when the time comes. Just get all the jobs and remodeling done at once with him or not at all.

We needed a fence for our new property and our realitor reference us to this company and im so…read morehappy he did. They were fast, professional, and honest. The work was quality and it turned out to be so beautiful . I highly recommend. Great price for real quality work.

I flagged down Phil who owns Legacy Custom Fence on my street after I saw his work on a very long…read moreand large neighbor's fence. I was immediately impressed with his friendliness and willingness to help me with my fence. We had a very long fence replaced in our very large backyard. Phil came out, measured everything, gave me advice and several options and sent me a very detailed estimate within a week! They just completed the job and it looks amazing! Phil and his guys are skilled, hardworking, professional and meticulous. I'm 66years old, have been in the trades all my life and actually built many of my own fences. Their work surpasses my skills. I was very surprised to see Phil come back through after the guys finished the fence and mark about 5 boards that he didn't like and had them replace them! Phil is just a very nice guy, honest, knowledgeable, and professional. After having several conversations with him I am encouraged that there are still honest, hardworking, family men providing excellent work, jobs, all with integrity and customer service! Do not hesitate to trust Phil and his guys with your fencing needs and also many other services he is knowledgeable in! Thanks again Phil! Dave Bradley North Albany

The awesome ladies that run the place are ALWAYS super helpful and very knowledgeable in what…read morethey're selling as well as how the lumber market is going and what to expect with prices in this unstable market! They do everything they can to keep prices affordable and competitive with the larger warehouse stores and if there's specific items they are able to get but don't have available they can order them in, usually within a couple days. I try to purchase everything I'm able to from here instead of the large corporate stores and it's always a pleasant experience

A local lumber yard that matches some prices with Home Depot. The person who works there most often…read moreis super nice and helpful. Additionally, they have stuff that other places don't. They'll also work in bulk rates if you need them. Good store.

I had the pleasure working with Tripp on the design and process for cabinets in our kitchen. He was…read moreable to work with me on scheduling and materials that I wanted for the entire cabinet. We ended up selecting alder slab doors and I got to say it looks so good. Thanks for the help. They look great with our floating shelves.

This company is AMAZING! We purchased a new counter depth refrigerator for our Portland house that…read morewas supposedly the same size as the one that we were replacing and it needed to fit into a built-in enclosure. Well, the dimensions of the new one were off (larger) by about 1/8" preventing it from fitting in the built-enclosure. We panicked and started calling all Yelp 5 star rated kitchen cabinet companies in town while our new refrigerator sadly sat in the middle of our kitchen. This company (NW Cabinet Source) immediately answered my desperate plea for help with Erv S. coordinating and Bill P. (the owner) coming out to modify the cabinetry the NEXT day!!! This is nearly unheard of these days. Bill did a beautiful job raising the cabinetry to make things fit. Hooray!! What a great company